MassMutual Interview Questions

Updated 9 Apr 2015
41 Interview Reviews

Interview Experience

Interview Experience

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Getting an Interview

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41 Candidate Interview Reviews Back to all Interviews

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  1.  

    Account Manager Interview

    Anonymous Employee
    No Offer
    Neutral Experience
    Easy Interview
    No Offer
    Neutral Experience
    Easy Interview

    Application

    I applied online – interviewed at MassMutual.

    Interview

    Contacted by a recruiter who was very upfront about the position, salary and basic duties. The recruiter asked more interview questions than the hiring manager, which is interesting. The interview was easy because I practiced and prepared with a friend who was a former hiring manager. My friend was a harder interviewer than the MassMutual hiring manager. They were very professional but the interview seemed very rushed and the hiring manager seemed disinterested in me as he checked his cell phone.

    Interview Questions

    • What do you use to organize your business day?   1 Answer
  2.  

    Wells Fargo WBR Interview

    Anonymous Employee in La Jolla, CA (US)
    No Offer
    Positive Experience
    Average Interview
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took a dayinterviewed at MassMutual (La Jolla, CA (US)) in March 2015.

    Interview

    After applying they contact you to schedule a phone screening behavioral interview. To help you prepare for the phone interview, they email you a list of potential questions as well as potential ways in which you should answer them using a STAR approach (Situation Task Action Result). If you pass the phone interview, the next step is a in-person interview at one of their offices.

    Interview Questions

    • Tell me about a time when project planning was an important part of your job. What did you
      do and why?
       
      Answer Question
  3.  

    Data Science Interview

    Anonymous Employee
    No Offer
    Positive Experience
    Average Interview
    No Offer
    Positive Experience
    Average Interview

    Interview

    If was fairly easy because it was a right after college interview. General questions were asked and mostly the interviewer talked about what work he did for the company and how new hirea would fit in.
    Then he asked me about my background and my interests. This was just the preliminary interview before the application was submitted

    Interview Questions

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  5.  

    Executive Assistant Interview

    Anonymous Employee in Richmond, VA (US)
    No Offer
    Negative Experience
    Average Interview
    No Offer
    Negative Experience
    Average Interview

    Application

    I applied online. The process took 3+ monthsinterviewed at MassMutual (Richmond, VA (US)) in January 2015.

    Interview

    The interview process was pretty simple. I applied online and within a couple days was contacted by an HR manager. A week or so later I interviewed with her in person. She was very friendly and easy to interview with. A couple months later, the executive called to interview with me in person with his team. For that interview they didn't seem as prepared or have any questions ready but they said it was because they never really hire because their office has no turn over. They said how much they liked me and I was a perfect fit and even called to tell me, yet never offered me the job.

    Interview Questions

  6.  

    Financial Advisor Interview

    Anonymous Employee
    No Offer
    No Offer

    Application

    I applied online. The process took 2 weeksinterviewed at MassMutual.

    Interview

    Not like the typical interview. the manager was mostly chatting with candidates.He called me for an interview after I submit my application online and get a second interview right in the middle of the first one.

    Interview Questions

    • What business would you like to do if you don't have to worry about the money?   Answer Question
  7.  

    Actuarial Student Interview

    Anonymous Employee
    No Offer
    Positive Experience
    Average Interview
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied through college or university. The process took a dayinterviewed at MassMutual in October 2014.

    Interview

    Interviewer was a person who had previously gone through the same actuarial student process. Started off with standard questions about resume, then moved on to behavioral questions and finally on to some technical questions. The setting was fairly informal and friendly. Unfortunately they take a very long time to get back in touch, over 3 weeks before I heard either way

    Interview Questions

    • Describe a situation where you resolved a disagreement in a group situation.   Answer Question
  8.  

    Financial Advisor Interview

    Anonymous Employee in Pittsburgh, PA (US)
    No Offer
    Negative Experience
    Easy Interview
    No Offer
    Negative Experience
    Easy Interview

    Application

    I applied through college or university. The process took 2 weeksinterviewed at MassMutual (Pittsburgh, PA (US)) in October 2014.

    Interview

    I spoke with a college recruiter at a career fair we had. They had me fill out a survey and then called to schedule an interview the next business day. When we had the phone interview everything was going fine until they asked for a list of the first five people I would contact to attempt to sell products to if I was hired. When I declined to answer with the names and phone numbers they asked in a more direct manner for that information to which I declined again. When I told them no the second time they ended the interview on the spot.

    Interview Questions

    • List the name and number of the first five people you would contact to sell products to.   Answer Question
  9.  

    No Offer
    Average Interview
    No Offer
    Average Interview

    Application

    I applied online. The process took 3 weeksinterviewed at MassMutual.

    Interview

    Applied online through monster, received a called for an interview 2 weeks later. Interview felt more like a presentation and took a personality questionnaire after the interview. Interview was only about getting to know you.

    Interview Questions

  10.  

    Customer Service Representative Interview

    Anonymous Employee in Phoenix, AZ (US)
    No Offer
    Difficult Interview
    No Offer
    Difficult Interview

    Application

    I applied through a recruiter – interviewed at MassMutual (Phoenix, AZ (US)).

    Interview

    Was contacted by a recruiter and had an initial interview with him. 2nd interview was with two different directors. One was not in a good mood and the interview did not go as well as it could have.

    Interview Questions

  11.  

    Customer Service Representative Interview

    Anonymous Employee in Phoenix, AZ (US)
    No Offer
    Neutral Experience
    Average Interview
    No Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. The process took 3+ monthsinterviewed at MassMutual (Phoenix, AZ (US)) in February 2014.

    Interview

    I first found out about the opening in November 2013. I was given the name of an HR recruiter to call. I began calling the recruiter to inquire about the position and get my name out there. I had tried to apply online, but kept getting system errors. I finally managed to get my online app to go through in December 2013. In January 2014, I received a call from the recruiter to schedule an appointment for skills testing. This involved reading comprehension, math skills, and a customer service simulator. About three weeks after the testing, I received a call to come in for a one on one interview with the recruiter I had been in contact with. The interview was quick - about 15 minutes or so. I was asked about what I know about the company and also various test taking questions since passing the Series 6 exam is required. About a week later, I received another call to come in for a panel interview with the call center directors. It was with two of the directors, and this interview lasted about 45 minutes. They asked several questions about previous customer service experience and what I know about the company. Two weeks later, I was notified that I wasn't selected for the position.

    Interview Questions

    • Most unexpected was probably about test taking ability and study habits in college.   Answer Question

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