MassMutual Interview Questions

Updated 1 Sep 2014
Updated 1 Sep 2014
34 Interview Reviews

Interview Experience

Interview Experience

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34 Candidate Interview Reviews Back to all interviews

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  1.  

    Financial Services Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 3 weeksinterviewed at MassMutual.

    Interview Details

    Applied online through monster, received a called for an interview 2 weeks later. Interview felt more like a presentation and took a personality questionnaire after the interview. Interview was only about getting to know you.

    Interview Questions
    No Offer
    Average Interview
  2.  

    Customer Service Representative Interview

    Anonymous Interview Candidate in Phoenix, AZ (US)
    Anonymous Interview Candidate in Phoenix, AZ (US)
    Application Details

    I applied through a recruiter – interviewed at MassMutual.

    Interview Details

    Was contacted by a recruiter and had an initial interview with him. 2nd interview was with two different directors. One was not in a good mood and the interview did not go as well as it could have.

    Interview Questions
    No Offer
    Difficult Interview
  3.  

    Customer Service Representative Interview

    Anonymous Interview Candidate in Phoenix, AZ (US)
    Anonymous Interview Candidate in Phoenix, AZ (US)
    Application Details

    I applied online. The process took 3+ monthsinterviewed at MassMutual in February 2014.

    Interview Details

    I first found out about the opening in November 2013. I was given the name of an HR recruiter to call. I began calling the recruiter to inquire about the position and get my name out there. I had tried to apply online, but kept getting system errors. I finally managed to get my online app to go through in December 2013. In January 2014, I received a call from the recruiter to schedule an appointment for skills testing. This involved reading comprehension, math skills, and a customer service simulator. About three weeks after the testing, I received a call to come in for a one on one interview with the recruiter I had been in contact with. The interview was quick - about 15 minutes or so. I was asked about what I know about the company and also various test taking questions since passing the Series 6 exam is required. About a week later, I received another call to come in for a panel interview with the call center directors. It was with two of the directors, and this interview lasted about 45 minutes. They asked several questions about previous customer service experience and what I know about the company. Two weeks later, I was notified that I wasn't selected for the position.

    Interview Questions
    • Most unexpected was probably about test taking ability and study habits in college.   Answer Question
    No Offer
    Neutral Experience
    Average Interview
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  5.  

    Senior Auditor Interview

    Anonymous Interview Candidate in Springfield, MA (US)
    Anonymous Interview Candidate in Springfield, MA (US)
    Application Details

    I applied through a recruiter. The process took 2 weeksinterviewed at MassMutual.

    Interview Details

    Phone call from their recruiter, phone interview, and then a 1/2 day interview with about 6-7 people. This was a pretty sad group overall. After going into Springfield I realized I would never want to work there.

    Interview Questions
    • I think when I had a panel interview with the individuals who would actually be my coworkers I realized this would not be a good fit. They would ask basic questions, not even a hint of challenge.   Answer Question
    No Offer
    Negative Experience
    Average Interview
  6.  

    Financial Services Professional Interview

    Anonymous Interview Candidate in San Francisco, CA (US)
    Anonymous Interview Candidate in San Francisco, CA (US)
    Application Details

    I applied online. The process took a weekinterviewed at MassMutual.

    Interview Details

    Applied online, Was asked to attend WebEx, called into office for a first round interview, then asked for a second round interview

    Interview Questions
    • First interview round is mainly to get to know the candidate better on a more personal and career goals setting   Answer Question
    No Offer
    Average Interview
  7.  

    Financial Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    It was the first interview so it mostly consisted of these two males explaining what the company is all about and if they send you a personality test and complete it you will find out that day whether you go to a 2nd rounder.

    Interview Questions
    • How would you respond if a potential client says "Why would I choose you to invest my 20,000 when I can get Bob over here who has 8 years of experience and has proven himself in the industry?"   View Answer
    No Offer
  8.  

    Financial Advisor Interview

    Anonymous Interview Candidate in San Jose, CA (US)
    Anonymous Interview Candidate in San Jose, CA (US)
    Application Details

    I applied online. The process took 4 daysinterviewed at MassMutual in July 2013.

    Interview Details

    I applied online through indeed.com on Friday and got a phone interview on Monday. We then set up 1 on 1 interview on Wednesday. The interview lasted for about less than 1 hour. It was just me and recruiter in a meeting room having conversation. I was pretty nervous because i don't really have much formal interview experience. The recruiter is cute and respectful.

    Interview Questions
    No Offer
    Neutral Experience
    Average Interview
  9. 1 person found this helpful  

    Financial Advisor Interview

    Anonymous Interview Candidate in Sandy Springs, GA (US)
    Anonymous Interview Candidate in Sandy Springs, GA (US)
    Application Details

    I applied online. The process took 2 weeksinterviewed at MassMutual in June 2013.

    Interview Details

    The company posted a job opening on an online site and I sent in my resume and received a call the very next day. After talking for about 5 minutes, we setup a face-to-face interview for the following week. I had two in person interviews, and the manager was very friendly and explained how the company worked, what the position looked like, etc.

    Interview Questions
    No Offer
    Positive Experience
    Easy Interview
  10.  

    Financial Services Representative Interview

    Anonymous Interview Candidate in San Jose, CA (US)
    Anonymous Interview Candidate in San Jose, CA (US)
    Application Details

    I applied through college or university – interviewed at MassMutual in May 2013.

    Interview Details

    First interview was on campus and was only about 15 minutes asking about myself. The next interview was more of an orientation and they gave a 3 hour presentation on what the company was about. It was informative and after there was a 20 minute interview getting to know me.

    Interview Questions
    • Pretty basic questions. Such as "why do you want to work for us?"   Answer Question
    No Offer
    Neutral Experience
    Average Interview
  11.  

    Financial Services Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online – interviewed at MassMutual.

    Interview Details

    The interviewing process takes three to four steps. Initially, the recruiter wants to get to know you better, then the second interview goes onto more detail regarding the position.

    Interview Questions
    No Offer
    Positive Experience
    Easy Interview

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