Amazon.com
3.4 of 5 2,803 reviews
www.amazon.com Seattle, WA 5000+ Employees

Amazon.com Reviews

Updated Apr 17, 2014
All Employees Current Employees Only

3.4 2,804 reviews

                             

87% Approve of the CEO

Amazon.com Chairman, President, and CEO Jeff Bezos

Jeff Bezos

(2,047 ratings)

65% of employees recommend this company to a friend
673 Employee Reviews Back to all reviews
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1 person found this helpful  

Great Place to Work, Bad Place for a Career

Senior Financial Analyst (Current Employee)
Greenville, SC (US)

I have been working at Amazon.com full-time for more than a year

ProsGreat place to work if you have the right boss and things align well for you. There is no shortage of opportunity to get involved in pretty cool projects and if you like a high pace of change this is a great place to dive in and make a difference.

ConsIf you're in operations understand that the operation runs 24/7. Holidays are just like any retail position, i.e. your working. Generally speaking to move up, the company will ask you to relocate, and if you have a family, that may be something to consider.

Advice to Senior ManagementPeople, not metrics, drive success.

No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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Amazing place. It will be nice you work there for a short period, like 6 months or one year. It's not easy to keep it.

Business Development Director (Current Employee)
Beijing, Beijing (China)

I have been working at Amazon.com full-time for more than 3 years

ProsLack of politics. Best place to learn business writing and data analysis...

ConsThere are lots of paper work, hundreds of pages of metrics and endless meetings.

Yes, I would recommend this company to a friend

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good

Software Development Engineer I (Current Employee)
Seattle, WA (US)

I have been working at Amazon.com as an intern for less than a year

Prosgood pay nice environment okay people

Constoo many hours
not good housing

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Great company, not family friendly

Senior Product Manager (Former Employee)
Seattle, WA (US)

I worked at Amazon.com full-time for more than 3 years

Pros- loved the challenges and ownership
- believe in the leadership principles
- recognition for good work
- opportunity to rotate to different groups

Cons- very stressful
- no work life balance. Company makes no effort to try and improve employee experience. use and dispose treatment.
- ' you have to leave early to take care of a sick baby ' - too bad, this document needs to be finished tonight

Advice to Senior Managementconstantly burning out employees takes away the strategic focus and builds them into workhorses instead of innovators

No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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Employees do not get treated the same way as customers.

Software Development Engineer II (Current Employee)
Seattle, WA (US)

I have been working at Amazon.com full-time for more than 3 years

ProsSuper-Smart passionate people around you.

ConsWork-Life balance is very unbalanced.
Employee perks are almost non-existent.
Operational burden is high.

Advice to Senior ManagementTreat employees the same way as you treat customers. They are the biggest advocates for the company. Management needs to be more transparent.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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A Company In Transition

Program Manager (Former Employee)
Seattle, WA (US)

I worked at Amazon.com full-time for more than 8 years

ProsDiversity, interesting problems/challenges to solve, agility, many opportunities in various fields.

ConsLeadership can be absent/unsupportive, constant change without data to back it up (as in "agility gone too far"), no work/life balance, ridiculous stack-ranking/performance review system.

Advice to Senior ManagementTake a long, hard look at what your organization is doing and ask yourself if the direction makes sense or needs revision. Truly invest in transparent communication, because far too often it is the opposite. Amazon is a company that is in transition- it is getting bigger and bigger, and isn't scaling effectively in many areas, especially people management. While Amazon has long prided itself on being agile and not stuck in its ways, it has taken change for change's sake to the extreme. It's wearing on employee morale, and there has been a distinct loss of vision. Long time employees with great knowledge, ambition, and a passion for what they do are leaving in droves because the negativity and loss of balance with home/family are becoming too much to bear. In my last year with Amazon, there was a lot of discussion about remedying those, assurances that VP's/SVP's cared about those long-time people and retaining them. And it was just talk- no planning, no action, no actual analysis to see what could be done to boost morale and therefore productivity/innovation. Due to the type of job I held, I had contacts with dozens of departments- and the story was always the same. Disengaged or openly hostile leadership. Loss of vision/focus. Burned out people leaving. I still believe Amazon offers a fantastic opportunity and has many wonderful services and products to offer. Until they start to take seriously the loss of good people and the reputation they are acquiring, a downward trend seems inevitable. A culture shift is needed before it starts eating its own tail, like an Ouroboros of retail.

No, I would not recommend this company to a friend

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Company has a drive for excellence but lacks proper means to excel.

Software Development Engineer (Former Employee)
Bangalore (India)

I worked at Amazon.com full-time for more than 3 years

Pros- Smart people around , so very competitive environment.
- Instills values which they call "Leadership Principles" there are 14 of them and they try to hinge the company on those principles and those principles if adhered to focuses most on Customer-centricity and satisfaction , hence the company will keep doing well.
- They make you feel special and instills a sense of pride for working in amazon.
- Last but not the least very flexible process of migrating to US. Entry in Amazon for a good candidate is nowadays equivalent to visa to US with an excellent on-board compensation.

Cons- Company is not at all sorry to screw people's work-life balance for itself to excel.
- Worse is , the management thinks, its great to overwork people because they should be obsessed with their work just like scientists. Their tagline for employees is "Work hard, Have fun( by working hard) , Make history (by screwing your life)".
- Takes pride in scaring people of throwing them away of job and in return make them work hard.
- Wants innovation but that should come as an additional achievement. There is not much lee-way given the employee to do innovation like time,resource , encouragement etc...
- Last but not the least , they will try to take advantage of a candidate who is less demanding in compensation when joining. Once the employee realizes that he is paid less then peers , the employee will have live with and will never be able to catch up.

Advice to Senior ManagementIts the employees who are make a knowledge-base company unlike brick and mortar company. The real assets are its employees. Hence, try to understand why turn-over ratio of Amazon is so high and address that. Unless you do that you will always play a catch-up game with Google , Apple etc..and will never be able to reach the revenue and profit levels of those companies.

No, I would not recommend this company to a friend

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Challenging but boring

Anonymous Employee (Current Employee)

I have been working at Amazon.com

ProsFast-growing company
Smart coworkers, ability to launch new businesses very fast and efficiently

ConsNo short-term evolution perspectives
Many C-Grade people in charge of very basic tasks
Many useless processes, no more creativity allowed

Advice to Senior ManagementStop hiring over-qualified people

No, I would not recommend this company to a friend

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Exciting place to work and grow.

Content Risk Management (Former Employee)
Seattle, WA (US)

I worked at Amazon.com as a contractor for less than a year

ProsThe company seems to prefer younger folks than the older. Very exciting in a sense that there's always a lot to do and learn if you want to.

ConsThere's a high turnover. Many people burn out. Productivity is placed so high that management takes a long time to fill an empty opening.

Advice to Senior ManagementPlease fill a vacant spot sooner so that the rest can balance work and life. It will improve productivity and creativity.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Technical Recruiter

Senior Technical Recruiter (Former Employee)
Seattle, WA (US)

I worked at Amazon.com full-time for more than a year

ProsSmart Hiring Managers
Awesome Technology driven projects to sell to prospective candidates
Company has a great reputation with their customers. Almost all candidates have been customers at one time or another.

Cons-Massive internal competition between Recruiters often to the detriment of the company
-Recruiting Managers tend to have no idea how to lead...lots of throwing the spaghetti on the wall to see what sticks approach to strategy.
-Recruiting Managers have their own headcount deliverable..often times unethical scenarios play out where internal referrals are not shared with the team at large.
-No work life balance at all. Worked 60+ hours a week to meet their quota
-Candidate experience is often very poor
-Low onsite interview to hire ratio.
-Tons of turnover in Recruiting.

Advice to Senior Management-Work on more knowledge share between Recruiters

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