Amazon.com

www.amazon.com

Amazon.com Reviews

Updated 27 January 2015
Updated 27 January 2015
4,150 Reviews
3.4
4,150 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Amazon.com Chairman, President, and CEO Jeff Bezos
Jeff Bezos
2,780 Ratings

Review Highlights

Pros
  • You can definitely learn a lot in short spam in Amazon as they make you work a lot (in 118 reviews)

  • Density of talent: Some really smart people spoiling their careers here (in 352 reviews)


Cons
  • Company is not at all sorry to screw people's work-life balance for itself to excel (in 636 reviews)

  • There is literally no work life balance inside this company (in 145 reviews)

More Highlights

1,032 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1. 380 people found this helpful  

    Make sure you know exactly what you're getting into

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Marketing in Seattle, WA (US)
    Former Employee - Marketing in Seattle, WA (US)

    I worked at Amazon.com full-time (more than 3 years)

    Pros

    The name will precede you. This company can legitimately be called a "Disruptor" and perhaps even a world-changer. Customers love it and it's amazing to watch it all unfold at times. It's a pleasure to be even a small part of that.

    Even low-level employees are given some ownership, more than they might in some other places. Processes like the customer service andon cord demonstrate this.

    Pay is mostly good, with some caveats (see the Cons section).

    You will learn a ton. You'll be put through the ringer, but will emerge stronger for it. It's been said that a year at Amazon = two years elsewhere. That's definitely true. You'll learn business, supply chain, tech, retail, you name it. You're surrounded by smart people who challenge you to grow constantly. That was one of my favorite parts about working here.

    You can bring your dog to the office, dress code is casual, and South Lake Union is a fun neighborhood to work in. Seattle is stunningly beautiful in the summer, too (if you have time to enjoy it, that is.)

    Bezos is one of the few CEOs I've seen who earns the glowing reputation. He's a genius and a visionary. It's exciting to work in his company, though the thought of what will happen when he moves on is also a bit frightening.

    Cons

    "Work-life balance" means different things to different people, so I'm not going to say it's bad here per se. That said, long hours are the norm at all levels across the company, and usually that's required and expected just to keep up. Expect 60 hours as your baseline year round and 70 or more during Q4. You should expect that your time and mental energy for kids, hobbies, etc. will be extremely limited. Plan accordingly. Whether this is a negative will depend largely on the individual; just ensure you know where you stand on this before you sign an offer letter.

    That Amazon is a massive company with tons of smart people at all levels can actually be a huge negative. You might be a solid individual contributor, but so is absolutely everyone else - and you're all fighting for the same attention. It can be very hard to stand out, and you have to ensure your manager and your manager's manager know what value you bring at all times or you're toast. (You may still be toast regardless.) That means politics, backstabbing, and stack ranking do occur, despite some claims to the contrary. People definitely look out for themselves and themselves alone here; it's not a collaborative environment. It's also very easy to get the sense that you are a highly expendable cog even if your contributions bring significant value to the company. Plan to fight for yourself hard here, and be prepared to not get much acknowledgment or praise. Even if you do prove yourself well, know that advancement opportunities are limited. Most transfers in my observation were lateral, with big new hires being external. I've heard that the strategy of many people is to do a few intense years of lateral moves which can then be leveraged into a higher position at another company.

    Compensation is a mixed bag. Salaries are just average, but you get a huge signing bonus and stock which vests in strange increments over four years. Since the average employee lasts less than two years, you will not see most of that stock and you may need to repay some of that signing bonus (usually awarded over two years) if you leave or are pushed out. Raises are very, very small each year - your salary will not substantially increase even with a good review. Most people work startup hours, so their effective pay rate is pretty low. Additionally, the company espouses frugality as a core value. While this can be a positive, it also means they're downright cheap on some things, including hardware. Employee perks are pretty much nonexistent, and that's compared to most big companies and not just the Googles of the world. Benefits like health insurance and 401k match are mediocre at best. No free Prime accounts. No paid parental leave; moms get disability and dads get zip. (As in zero. None.) I did mention earlier that this isn't the most kid-friendly company to work for.

    Advice to ManagementAdvice

    It's great to work at a place that highly values customer experience, so please keep that up. Work on your compensation - it's not competitive when compared to other tech giants. If I'm going to work as hard or as much as I did, at least I'd get free haircuts and food and massages at Google. Hell, even some paid paternity leave would be a start.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  2. 7 people found this helpful  

    Somewhat hostile environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Recruiting Coordinator (Contractor) in Seattle, WA (US)
    Former Employee - Recruiting Coordinator (Contractor) in Seattle, WA (US)

    I worked at Amazon.com as a contractor (less than a year)

    Pros

    Great pay, fast-paced work that makes every day go by very quickly. High energy staff that creates a buzz

    Cons

    Competitive, cut throat environment that makes you live in fear of making a mistake. Back-stabbing co-workers.

    Advice to ManagementAdvice

    Nurture employees and their professional career growth rather than make every mistake seem huge.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  3. 6 people found this helpful  

    Don't work here if you have a family.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - SDEII in Seattle, WA (US)
    Former Employee - SDEII in Seattle, WA (US)

    I worked at Amazon.com full-time (more than a year)

    Pros

    There was a lot to like. The work is interesting, there's a lot of smart people, and I learned a LOT. If this is your first job out of college and you want to work a LOT, then great. If you have a family, don't work here.

    Cons

    Everyone worked 60 hours a week or more and they'll expect you to work the same. I would get guidance from my manager on what he wanted me to be working on over the weekends. 10pm conference calls are routine. And pager duty is a nightmare.

    I got to watch my young son cry because I was working too much. That was it, I got out. I looked at transferring, so I talked to my manager about it. The next day he put me on probation to stop it.

    Advice to ManagementAdvice

    You can see how high turnover is. That's not good.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
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  5. 1 person found this helpful  

    No Work/Life Balance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Seattle, WA (US)
    Former Employee - Sales Associate in Seattle, WA (US)

    I worked at Amazon.com full-time (less than a year)

    Pros

    Learn a lot, get good experience in your field, work with some cool people.

    Cons

    Way too long of hours for the compensation, low pay, working nights and weekends/overtime.

    Doesn't Recommend
    Neutral Outlook
  6. 1 person found this helpful  

    Not employee friendly

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Amazon.com

    Pros

    Good pay and benefits package

    Cons

    High attrition rate... growth is completely up to you.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  7. 1 person found this helpful  

    No social life

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Development Engineer in Seattle, WA (US)
    Former Employee - Software Development Engineer in Seattle, WA (US)

    I worked at Amazon.com full-time (more than a year)

    Pros

    -smart coworkers
    -decent pay and location
    -always learning something new

    Cons

    -24 hour on calls
    -little time outside of work
    -high attrition rate
    -lots of red tape just to get upgrades/necessary equipment

    Advice to ManagementAdvice

    Treat your employees as human beings. The attrition rate speaks for itself.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  8. 2 people found this helpful  

    Chaos is called agile

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Seattle, WA (US)
    Current Employee - Anonymous Employee in Seattle, WA (US)

    I have been working at Amazon.com full-time (more than 3 years)

    Pros

    Open culture, intelligent people, principled

    Cons

    Top down opinion is often more important than data.

    Advice to ManagementAdvice

    Weight expertise, conviction, and logic equally with data. Get to know and support your team, not just your boss.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  9. 1 person found this helpful  

    Micromanagement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Warehouse Associate in Fort Worth, TX (US)
    Former Employee - Warehouse Associate in Fort Worth, TX (US)

    I worked at Amazon.com full-time (less than a year)

    Pros

    Decent pay and hours for warehouse work. They have a lot of perks around holidays and such.

    Cons

    Unreasonable rates required for warehouse workers. Management tends to micromanage staff, rather than help them get better.

    Advice to ManagementAdvice

    Invest in your staff.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10. 2 people found this helpful  

    Intense,fast paced

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Amazon.com

    Pros

    * The startup mentality at Amazon gives you the opportunities that you can never expect at other organization
    *They want to see if you will sink or swim
    *Independent work atmosphere

    Cons

    *Not a friendly place to work
    *Management is aware of the difficulties in executing the goals but instead of helping to overcome hurdles they will add to your goals each week

    Advice to ManagementAdvice

    Identify the true problems in hardworking individuals and help them overcome it

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  11.  

    Tough job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Analyst
    Current Employee - Financial Analyst

    I have been working at Amazon.com full-time (more than 3 years)

    Pros

    Very intelligent people who work here and have a lot on their plate. Everyone is always busy and if you wanted to, you could work for 24 hours a day.

    Cons

    No work-life balance. You're on call all day, no matter what time it is. They expect you to respond to emails at any time and the stress level is ridiculous. I had to work Thanksgiving, and New Years Day.

    Advice to ManagementAdvice

    No career growth opportunities.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

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