Amazon.com

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Amazon.com Reviews

Updated 26 February 2015
Updated 26 February 2015
1,079 Reviews
3.0
1,079 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Amazon.com Chairman, President, and CEO Jeff Bezos
Jeff Bezos
1,079 Ratings

Review Highlights

Pros
  • You can definitely learn a lot in short spam in Amazon as they make you work a lot (in 118 reviews)

  • Density of talent: Some really smart people spoiling their careers here (in 352 reviews)


Cons
  • Company is not at all sorry to screw people's work-life balance for itself to excel (in 636 reviews)

  • There is literally no work life balance inside this company (in 145 reviews)

More Highlights

1,079 Employee Reviews Back to all Reviews

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  1. 406 people found this helpful  

    Make sure you know exactly what you're getting into

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Marketing in Seattle, WA (US)
    Former Employee - Marketing in Seattle, WA (US)

    I worked at Amazon.com full-time (more than 3 years)

    Pros

    The name will precede you. This company can legitimately be called a "Disruptor" and perhaps even a world-changer. Customers love it and it's amazing to watch it all unfold at times. It's a pleasure to be even a small part of that.

    Even low-level employees are given some ownership, more than they might in some other places. Processes like the customer service andon cord demonstrate this.

    Pay is mostly good, with some caveats (see the Cons section).

    You will learn a ton. You'll be put through the ringer, but will emerge stronger for it. It's been said that a year at Amazon = two years elsewhere. That's definitely true. You'll learn business, supply chain, tech, retail, you name it. You're surrounded by smart people who challenge you to grow constantly. That was one of my favorite parts about working here.

    You can bring your dog to the office, dress code is casual, and South Lake Union is a fun neighborhood to work in. Seattle is stunningly beautiful in the summer, too (if you have time to enjoy it, that is.)

    Bezos is one of the few CEOs I've seen who earns the glowing reputation. He's a genius and a visionary. It's exciting to work in his company, though the thought of what will happen when he moves on is also a bit frightening.

    Cons

    "Work-life balance" means different things to different people, so I'm not going to say it's bad here per se. That said, long hours are the norm at all levels across the company, and usually that's required and expected just to keep up. Expect 60 hours as your baseline year round and 70 or more during Q4. You should expect that your time and mental energy for kids, hobbies, etc. will be extremely limited. Plan accordingly. Whether this is a negative will depend largely on the individual; just ensure you know where you stand on this before you sign an offer letter.

    That Amazon is a massive company with tons of smart people at all levels can actually be a huge negative. You might be a solid individual contributor, but so is absolutely everyone else - and you're all fighting for the same attention. It can be very hard to stand out, and you have to ensure your manager and your manager's manager know what value you bring at all times or you're toast. (You may still be toast regardless.) That means politics, backstabbing, and stack ranking do occur, despite some claims to the contrary. People definitely look out for themselves and themselves alone here; it's not a collaborative environment. It's also very easy to get the sense that you are a highly expendable cog even if your contributions bring significant value to the company. Plan to fight for yourself hard here, and be prepared to not get much acknowledgment or praise. Even if you do prove yourself well, know that advancement opportunities are limited. Most transfers in my observation were lateral, with big new hires being external. I've heard that the strategy of many people is to do a few intense years of lateral moves which can then be leveraged into a higher position at another company.

    Compensation is a mixed bag. Salaries are just average, but you get a huge signing bonus and stock which vests in strange increments over four years. Since the average employee lasts less than two years, you will not see most of that stock and you may need to repay some of that signing bonus (usually awarded over two years) if you leave or are pushed out. Raises are very, very small each year - your salary will not substantially increase even with a good review. Most people work startup hours, so their effective pay rate is pretty low. Additionally, the company espouses frugality as a core value. While this can be a positive, it also means they're downright cheap on some things, including hardware. Employee perks are pretty much nonexistent, and that's compared to most big companies and not just the Googles of the world. Benefits like health insurance and 401k match are mediocre at best. No free Prime accounts. No paid parental leave; moms get disability and dads get zip. (As in zero. None.) I did mention earlier that this isn't the most kid-friendly company to work for.

    Advice to ManagementAdvice

    It's great to work at a place that highly values customer experience, so please keep that up. Work on your compensation - it's not competitive when compared to other tech giants. If I'm going to work as hard or as much as I did, at least I'd get free haircuts and food and massages at Google. Hell, even some paid paternity leave would be a start.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    High stress, average wage, little to no compensations for going above and beyond expectations.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Process Assistant in Bellevue, WA (US)
    Current Employee - Process Assistant in Bellevue, WA (US)

    I have been working at Amazon.com

    Pros

    amazon is thriving so there are lots of opportunities for future career development and their benefits are okay.

    Cons

    High stress in the warehouses. Employees are in a rated function in which they must average above the bottom 10% or they are performance managed and possibly fired. Corporate is the way to go.

    Advice to ManagementAdvice

    None

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  3. 2 people found this helpful  

    ok place

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Development Engineer in Seattle, WA (US)
    Current Employee - Software Development Engineer in Seattle, WA (US)

    I have been working at Amazon.com full-time (more than 3 years)

    Pros

    great place to work at, to solve technical problems

    Cons

    It's a bit of a slave ship.

    Advice to ManagementAdvice

    Work life balance needs to be improved.

    Recommends
    Positive Outlook
    Approves of CEO
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  5. 2 people found this helpful  

    A good place to work only if the compensation package is very good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Development Engineer II in Seattle, WA (US)
    Current Employee - Software Development Engineer II in Seattle, WA (US)

    I have been working at Amazon.com full-time (more than 3 years)

    Pros

    - Lots of technical problems to solve
    - Smart colleagues
    - Lots of opportunities to learn service oriented architecture and how to scale services

    Cons

    - Operations burden is high, can be excessively high depending on the team
    - Most of the teams don't have any support engineer layer in front of them contributing to the above mentioned problem
    - Equipments are OK but old models and cheap compared to other companies considered in the same league
    - Policy to sponsor for permanent residency is horrible, new college hires don't qualify for the sponsorship
    - Little to no opportunity to contribute to the open source community even though this company wouldn't exist if it didn't use tons of open source products
    - People are packed in small cube areas to the extent that sometimes workers think if they are violating the fire code
    - Almost zero perks

    Advice to ManagementAdvice

    The company can be bit less frugal to make the employees happier

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  6.  

    Worked retail to ensure our inventory was correct. Lots of data entry and letters processed

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - ISS Representative in Coffeyville, KS (US)
    Former Employee - ISS Representative in Coffeyville, KS (US)

    I worked at Amazon.com

    Pros

    There were a lot of job opportunities in the company

    Cons

    few jobs posted to excel

    Advice to ManagementAdvice

    treat your team as people and not numbers

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  7.  

    Software Development Engineer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Amazon.com

    Pros

    Good quality Work.
    Smart people to work with

    Cons

    poor work life balance
    Operational works

    Recommends
    Neutral Outlook
  8.  

    Physically strenuous

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Fulfillment Associate in Coppell, TX (US)
    Current Employee - Fulfillment Associate in Coppell, TX (US)

    I have been working at Amazon.com full-time (less than a year)

    Pros

    You will work hard, and see the results of your work. Good benefits.

    Cons

    Low wage compensation. Long hours and short breaks.

    Recommends
    Positive Outlook
    No opinion of CEO
  9.  

    nice workplace

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales in Seattle, WA (US)
    Former Employee - Sales in Seattle, WA (US)

    I worked at Amazon.com full-time (more than 5 years)

    Pros

    hardworking people, great colleague, nice working environment

    Cons

    no life/work balance, management change constantly

    Recommends
    Neutral Outlook
    No opinion of CEO
  10.  

    Not a bad place to start your career but...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Transaction Risk Investigator in Hyderābād (India)
    Former Employee - Transaction Risk Investigator in Hyderābād (India)

    I worked at Amazon.com full-time (more than a year)

    Pros

    Very employee friendly work environment

    Cons

    Can be really hard to get leaves in December

    Advice to ManagementAdvice

    Better pay since giving leaves during the "peak" is quite difficult

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Okay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Warehouse Associate
    Current Employee - Warehouse Associate

    I have been working at Amazon.com (more than a year)

    Pros

    The only pro in my opinion is the pay versus the same kind of job at other companies. Hourly you can make 2-7 dollars more than the same job at another warehouse job not even being management. Also 3 days off a week.

    Cons

    The con depend on the specific place shift dept ect. I have bounced around and found my biggest issues to be the temperature extremes and rate required of work. Other things are management. There's simply too many people for you to matter. It is what it is. Do my shift and get out.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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