Amazon.com Reviews

Updated 24 August 2014
Updated 24 August 2014
3,545 Reviews

3.3
3,545 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Amazon.com Chairman, President, and CEO Jeff Bezos
Jeff Bezos
2,468 Ratings

Review Highlights

Pros
  • Good opportunity to learn a lot in a particular area of software development (in 101 reviews)

  • Density of talent: Some really smart people spoiling their careers here (in 306 reviews)


Cons
  • Company is not at all sorry to screw people's work-life balance for itself to excel (in 540 reviews)

  • There is literally no work life balance inside this company (in 125 reviews)

More Highlights

830 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    its a job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Collator  in  Chattanooga, TN (US)
    Current Employee - Collator in Chattanooga, TN (US)

    I have been working at Amazon.com full-time for more than 3 years

    Pros

    Good benefits. some people are awesome to work with.

    Cons

    No upward movement from a T3 position

    Advice to ManagementAdvice

    The right person for a position is not always your friends.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  2.  

    Amazonian

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Business Manager  in  Newark, NJ (US)
    Former Employee - Senior Business Manager in Newark, NJ (US)

    I worked at Amazon.com full-time for more than a year

    Pros

    Love the company and love the people

    Cons

    Too bad I'm not a man

    Advice to ManagementAdvice

    Elevate more women

    Recommends
    Neutral Outlook
    Approves of CEO
  3.  

    Amazon.com

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Amazon.com full-time for more than a year

    Pros

    Good place to work overall. A lot of very smart people who come from very diverse backgrounds.

    Cons

    Generally work a lot of very long hours. Praise for doing a good job can be few and far between.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Its aight

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Warehouse Associate  in  Hebron, KY (US)
    Current Employee - Warehouse Associate in Hebron, KY (US)

    I have been working at Amazon.com full-time for less than a year

    Pros

    They pay good and you can get bonuses. Plenty of overtime when busy. You have a lot of room to advance.

    Cons

    Tiring, you get dusty and managers have favorites and act unfair about certain things.

    Advice to ManagementAdvice

    Be more fair to employees. Pay more money to good employees.

    Recommends
    Positive Outlook
    No opinion of CEO
  6. 1 person found this helpful  

    OK experience at Amazon... very unstructured and political environment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director  in  Seattle, WA (US)
    Current Employee - Director in Seattle, WA (US)

    I have been working at Amazon.com full-time for less than a year

    Pros

    Cool to be part of a growing and young company

    Cons

    Management environment is very difficult. Not a pleasant experience. Experienced managers have very dictatorial style that sucks creativity and fun out of the work experience.

    Advice to ManagementAdvice

    Empower the people that you hire.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  7. 3 people found this helpful  

    Developing at a leader and in a winning company, but do expect sacrifices, and frustration of not a lot of reward

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director  in  Paris (France)
    Current Employee - Director in Paris (France)

    I have been working at Amazon.com full-time for more than 5 years

    Pros

    Business model and top level vision. Winning and international environment. Strong culture for excellence, analytics, action and results, giving autonomy and material operational responsibilities quickly. High level of systems and processes. Very smart people and engagement levels of the teams. Ability to challenge status quo and constantly re-invent to improve. Learning and self development across all leadership, management and business operational areas. Fast pace and reactivity, capability to quickly correct course of actions to restore performance. International career opportunities (provided individual flexibility, mobility and acceptance of below par compensation though).

    Cons

    Below average compensation in regards of the demands during recruitment process. High workload expected and little work-life balance perks. Management by criticism vs valuation of successes or people efforts. Very centralized leadership in the US and final decision making power on decisions forcing to constantly justify when not working in headquarters. Extremely high friction in promotions, leadership leveling disjoints for similar roles between US and rest of the world. Overall not high consideration for people (expendable resource). High level feelings of frustration and attrition as outcome (people all secretely dream to leave after making enough years on their resume to make a career jump).

    Advice to ManagementAdvice

    Remove once for all "frugality" as a leadership value statement used as an excuse to be in reality petty with employees on everything. Be more respectful of the people, reward internal loyalty and development more objectively on promotions vs political 360 degree assessment and constant fallback of external high bar benchmarking to staff leader positions. Stop taking advantage of Western Europe high unemployment rates to justify the below average compensation strategy.

    Recommends
    Neutral Outlook
    Approves of CEO
  8. 1 person found this helpful  

    Good money but employe doesn't care for you.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager-III Quality  in  Seattle, WA (US)
    Current Employee - Manager-III Quality in Seattle, WA (US)

    I have been working at Amazon.com full-time for more than 5 years

    Pros

    1. Stocks
    2. Interesting Challenges
    3. Very smart people

    Cons

    1. Work life balance
    2. Very Dev focussed environment so QA is always a support role
    3. Benefits are very average

    Advice to ManagementAdvice

    1. Sr. management is ruthless and need to respect engineers
    2. Please look at the attrition metric and do something about it

    Recommends
    Positive Outlook
    Approves of CEO
  9. 1 person found this helpful  

    Horrible

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Picker  in  Lexington-Fayette, KY (US)
    Former Employee - Picker in Lexington-Fayette, KY (US)

    I worked at Amazon.com full-time for less than a year

    Pros

    The job keep you moving and pay well.

    Cons

    Management was horrible. Time off not approved for deaths.

    Advice to ManagementAdvice

    Understand your employees views and wishes.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  10.  

    it was a great work place

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Picking  in  Louisville, KY (US)
    Former Employee - Picking in Louisville, KY (US)

    I worked at Amazon.com full-time for less than a year

    Pros

    pays good very good work place and great co-workers

    Cons

    on your feet all day

    Recommends
    Neutral Outlook
    No opinion of CEO
  11.  

    Experience heavily depends on team and what you put in

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Development Engineer  in  Seattle, WA (US)
    Former Employee - Software Development Engineer in Seattle, WA (US)

    I worked at Amazon.com full-time for more than a year

    Pros

    -Flexibility to do work that immediately goes into production
    -Ship things quickly
    -Helpful teammates
    -Linux (and macs)! Seriously, this is a huge plus. unix tools > everything

    I really enjoyed being able to work on a lot of projects and seeing them go live. You could literally build stuff and ship on the same day.

    Cons

    -Because we ship so quickly, oftentimes there are issues overlooked
    -Experience highly depends on the quality of your team
    -More hours=more rewards for learning, but little rewards from management that is often biased towards friends
    -Personal growth 100% in your own hands - manager does little to help

    This really bugs me. The range of experiences really depends on the team you end up on. If you end up on a team with very few coding standards, lack of good SDE's, a manager who doesn't reward people properly, and lack of technical understanding in the team overall - and these teams are out there in bunches - then expect to have a really mediocre experience, even if you put in the shifts. At some point, when you are critical for every project your team owns, some teams can be very demanding by having you on-call 24/7 - if at any point something related to that breaks, they will call you, regardless of who's on-call.

    Also, be wary of managerial nepotism. Some teams aren't entirely meritocratic. Managers might just promote/rewards people they are friends with/most senior, NOT who has contributed the most to the team growth.

    Advice to ManagementAdvice

    Need to root out some management layers that are nepotic or outright incompetent. Need to be critical of people if they make mistakes, even if they're friends.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO

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