Amazon.com

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Amazon.com Reviews

Updated Jul 25, 2014
All Employees Current Employees Only

3.3 3,276 reviews

85% Approve of the CEO

Amazon.com Chairman, President, and CEO Jeff Bezos

Jeff Bezos

(2,283 ratings)

64% of employees recommend this company to a friend

Review Highlights

Pros
  • Good opportunity to learn a lot in a particular area of software development(in 101 reviews)

  • Density of talent: Some really smart people spoiling their careers here(in 306 reviews)


Cons
  • Company is not at all sorry to screw people's work-life balance for itself to excel(in 540 reviews)

  • There is literally no work life balance inside this company(in 125 reviews)

789 Employee Reviews Back to all reviews
in
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Sweet and Sour

    Warehouse Associate (Current Employee) Phoenix, AZ (US)

    ProsThere are many opportunities to grow with the company and they like crazy ideas and embrace difference so it never feels stiff to work there. There is monthly profit sharing, yearly stock and benefits on day one.

    ConsThey seem to hire alot of college grads and older military, this is not a bad thing per say but when they are brought on to manage and have no experience in the warehouse or even in management then not only do they not get the respect but also there is tension and resistance to follow. This makes it hard on everyone and its worse when there is to many of these chiefs.

    Advice to Senior ManagementStop looking at your computer all day and see what's going on once and a while.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    1 person found this helpful  

    Amazon culture

    SDEII (Current Employee) Beijing, Beijing (China)

    ProsGood business future, good infrastrcture for developer.

    Consbureaucracy from managers and bad habit to evaluate what's a good engineer

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    4 people found this helpful  

    Machine Learning

    Account Executive (Current Employee) Seattle, WA (US)

    ProsAmazon is a well oiled machine and you'll learn a lot if you have the stomach to stay plugged in.

    ConsNegatives outweigh the positives - long hours, politics, unreasonable demands, and disconnect from leadership principles and from employees make it an environment better suited for robots.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    It's a job

    Warehouse Associate (Former Employee) Breinigsville, PA (US)

    Pros- Office staff was present 24/7
    - The company was definitely moving to make things better for employees at the time I left
    - Decent hours (I prefer the extra days off to having a shorter workday)
    - One of the few companies still hiring for general labor while most are/were cutting back

    Cons- Poor compensation (benefits, salary, etc.)
    - Not many transferable skills learned/taught
    - Mediocre promotion availability (to be expected when you work in a warehouse with 2300 employees)

    Advice to Senior ManagementKeep giving the employees a voice in how to change things and improving the workplace as a whole.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Good company but..

    Anonymous Employee (Former Employee) Seattle, WA (US)

    ProsWorking with great talented set of people, opportunities for cool projects

    ConsCareer growth, salaries (!?, yes, really). If you are in operations, that's hectic job as well. Work-life-balance is not so great.

    Advice to Senior ManagementRecognize the employee's work more effectively

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    2 people found this helpful  

    Brilliant people and no life

    Quality Assurance Engineer I (Former Employee) Cambridge, MA (US)

    ProsAmazon will teach you a lot. You'll be around brilliant people all day and are bound to learn something new from them, even if you pick it up by osmosis.

    The things you do are likely to ship. Not everything does; as with every company, some projects get canned or put on hold indefinitely, but most things move pretty quickly. Even if your particular project never sees the light of day, it's likely that some of the things you did will get repurposed.

    You'll have a pretty good idea of where you fit into the machine based on your job title and the people around you. This isn't the sort of place where you're going it alone and everyone is siloed off; there are literally thousands of people who can answer questions or collaborate.

    If you meet or exceed "the bar", you will be recognised to a degree. In most cases, effort in equals reward out.

    Being so process-heavy can actually be a blessing in disguise as resources are always available for any problems you might run into and things are fairly well-documented.

    Amazon gets things done and one of the key values is having a backbone -- you're expected to stand your ground if you disagree. This lends itself extremely well to things like eliminating code debt and keeping things moving; there's no groupthink. It can sometimes become a little bit adversarial, but it's not a big issue and is a small price to pay for the advantage it gives the organisation. For a huge company, it's outright nimble.

    Everything is data-driven, which I'll also mention in the Cons section. As a pro, though, if you have the data to back it up, you'll be able to get what you want. Additionally, your performance is measured with data-driven metrics, so your review shouldn't come as a surprise -- good or bad.

    ConsI hope you took pictures of your work-life balance while you had it, because it's gone the second you step in the door. If you're not in the office until 2 in the morning some nights, you're probably not meeting the bar. This is an unfortunate fact.

    Salary is average, perks are nil, and bureaucracy is outrageous (though you have to expect the latter in a company of 89,000 people).

    "The bar" is either something you stand on or it hangs over your head. Not "raising the bar" means you're toast eventually. Amazon has a monumental turnover rate; most people will give up after a year.

    Office politics happen, largely in the form of needing to suck up to the right people in order to be heard and having to manipulate colleagues to get them on your side. Again, fairly common in an organisation this big.

    Everything is data-driven. You can't go on instinct or gut feeling; if you don't have the data, you don't have an argument. Your experience means nothing if you don't have data to back it up.

    If something comes down from Jeff, people drop everything in order to kowtow -- which would be fine if it wasn't completely inconsistent with Amazon's stated values. You might lose your job for daring to argue with the decisions of a hypercompetent genius from Mars, but if you want to be consistent with having backbone, that's a chance you have to take. The fabled "question mark emails" mean someone's not sleeping for the next two weeks.

    Advice to Senior ManagementI know Jeff is a visionary-slash-juggernaut, but he is not omniscient and sometimes questioning his judgment is a good thing, even if it's just to suss out why something is being done a certain way.

    Your people are people, not cogs. Your turnover rate is abysmal; start with fixing the work-life balance and you'll see your turnover rate improve.

    Treat your warehouse employees better; if they collapse, you collapse.

    Offices that aren't Seattle shouldn't be second-class citizens. Give them the same or similar perks where it's possible; otherwise you start to breed resentment.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    Great experience, love-it-or-hate-it culture

    Senior Product Manager Intern (Former Employee) Seattle, WA (US)

    ProsThe work is challenging, and you can immediately see the effects of your efforts in the products. It's also great to work for a company whose products you actually use, so that you have a more personal connection to the product. There is no shortage of opportunities within the company.

    ConsThe culture is fast-paced, competitive and conducive to employees with strong, type-A personalities. I must qualify this statement by saying that I previously worked in the manufacturing industry, which tends to be much more slow paced and traditional. However, I felt like the workload at Amazon was very high even by tech company standards, and the expectations for performance are high. It is definitely a high stress environment, which doesn't suit everyone's work style.

    Yes, I would recommend this company to a friend

     

    Do not value their employees

    Anonymous Employee (Current Employee)

    ProsAlways 40 hrs plus plenty of overtime

    ConsVery repetitive work with little opportunity for advancement

    Advice to Senior ManagementTreat employees as though they matter.

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    1 person found this helpful  

    Very peculiar

    Technical Program Manager II (Current Employee) Seattle, WA (US)

    ProsAmazon is indeed a very peculiar place to work. There are a lot of opportunities to move around, intelligent people, there is never a dull moment and diverse culturally. My experience has been positive so far, but it differs from team to team. I've known people who left the company due to a bad experience with management. They either left at their own or were fired. The relocation package is very generous and the hiring team does an excellent job of recruiting talents.

    ConsBe ready to work long hours, have little work-life balance, bad health benefits, no career guidance, lack of processes, still runs as a start up, little teamwork, raises are miniscule and I wish they were as obsessed with their internal customers as they are with external ones.

    Advice to Senior ManagementInvest in really developing your people. Be more transparent with your employees and develop more ways to reward good performance. Teamwork has actually proven to be a good practice and I think everyone could benefit from it.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

    1 person found this helpful  

    Work

    Anonymous Employee (Former Employee)

    ProsGood company to work for.

    ConsWork/life balance rough during peak season.

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