Amazon.com

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Amazon.com Reviews

Updated 26 November 2014
Updated 26 November 2014
3,866 Reviews
3.4
3,866 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Amazon.com Chairman, President, and CEO Jeff Bezos
Jeff Bezos
2,629 Ratings

Review Highlights

Pros
  • You can definitely learn a lot in short spam in Amazon as they make you work a lot (in 118 reviews)

  • Density of talent: Some really smart people spoiling their careers here (in 352 reviews)


Cons
  • Company is not at all sorry to screw people's work-life balance for itself to excel (in 636 reviews)

  • There is literally no work life balance inside this company (in 145 reviews)

More Highlights

953 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    When It's Good It's Good, When It's Bad...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Data Tech
    Current Employee - Data Tech

    I have been working at Amazon.com full-time (more than 3 years)

    Pros

    The company offers fairly competitive compensation packages, lots of perks, a great environment in which you can learn and grow. Amazon's one of the few companies where a determined employee can really put in the effort, rise up and make a difference IF you're willing to go the distance.

    Amazon's pretty lenient on sick days or unexpected events, and works with you. Never had an issue calling out or needing to leave early (for the most part). You can learn a lot, move within the company and they have fairly good benefits package (don't expect an employee discount though, it's pretty much non-existent).

    Cons

    Amazon has incredibly poor work-life balance. You're expected to work stupid amounts of mandatory overtime (yes, mandatory). Complain, you're told "You signed a legal agreement stating you'd be available." to remind you that, legally, you said you would when you were hired 40 hour work week can easily stretch 60+ hours. Being told that comes off oddly threatening.

    Internal documentation is next to non-existent. You can find half a dozen different ways to do the same thing on the internal wiki and all of them contradict each other or are woefully out of date. Ask management for clarification, they tell you to look at the internal documents (see above) or to "do the needful" in order to make it work. You never really quite know if you're violating a policy on something because everything you're told is nebulous. When you bring up the documentation is vague or contradicts itself you're told "we grew too fast". Oh. The rest of it is "tribal knowledge". Hope you've got a coworker that knows what's going on.

    Employee reviews are stack-ranked. A certain percentage of employees MUST be put on a PIP (performance improvement plan) even if they have NO issues with this performance. This is severely degrading to employees, and outright kills morale (both for people put on a PIP and those who they're friends with). Having a mandatory policy that X% of employees must be punished come review time kills Amazon's talent pool people. It causes unnecessary disruption, and can affect employees who've had to endure rough periods in their life and come back from them only to find out they're now punished with a PIP and are told their employment status with Amazon is now at risk.

    Amazon preaches "frugality" but doesn't follow it. You can literally destroy thousands of dollars of good equipment in order to do your job and nobody bats an eye (it's the "cost of doing business"), but you need to expense something and out come the magnifying glasses.

    Advice to ManagementAdvice

    Documentation. Consistency. Don't just tell employees "You HAVE to do this because you signed a legal agreement." when it comes to overtime. Work with them. Talk to them. We get sometimes we have to rise above as it's part of the job, but when a company with as much Amazon tell us it doesn't have funding, that we're short-staffed but forces us into overtime it kills the vibe and burns employees out. Paychecks are good, but happy employees are better.

    Recommends
    Negative Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Lots of learning, Impossible Upward Mobility, Political

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Marketing Manager in New York, NY (US)
    Former Employee - Marketing Manager in New York, NY (US)

    I worked at Amazon.com full-time (more than 5 years)

    Pros

    Learn from and with the best, grow thick skin and game-changing growth experience. Very well paid, great benefits, opportunity to move laterally, just upwards is near impossible. Employees live the company values, sometimes to a fault.

    Cons

    Political, stuck, cowardly incompetent sr leadership. Optimizing so aggressively always throwing the baby out with the bathwater.

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    Great opportunity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Development Engineer I in Seattle, WA (US)
    Current Employee - Software Development Engineer I in Seattle, WA (US)

    I have been working at Amazon.com full-time (more than an year)

    Pros

    Awesome work. Great technologies, awesome coding experience and agile methodologies.
    Get to work on projects which have direct impact on the website, you can actually see the code being executed, especially when your code helps the company during Thanksgiving and Christmas.

    Cons

    Attrition rate is high. Oncall can be bad.

    Recommends
    Neutral Outlook
    Approves of CEO
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  5.  

    aaaaaaaaaaaaaaa

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Analyst
    Current Employee - Business Analyst

    I have been working at Amazon.com full-time (more than an year)

    Pros

    great work environment, nice people

    Cons

    internal growth is little slow

    Advice to ManagementAdvice

    aaaaaaaaaaaaaaaaa

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Ok pay but very over worked

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Amazon.com

    Pros

    If your able to get in throu amazon the pay is coo but most likely smx will be the one to hire you

    Cons

    There harder to get hired directly throu amazon and they use a temp agency to do there hiring to pay at a lower rate for productivity at cheaper cost to them and they say your apart of the amazon team but your really not you cam tell by the different gifts and challenges they have for amazon employees amd smx staff

    Advice to ManagementAdvice

    Dunno really kmow what to say i cant ever find them i only saw them once at orientation

  7. 1 person found this helpful  

    CAE1

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Recieve Associate in West Columbia, SC (US)
    Former Employee - Recieve Associate in West Columbia, SC (US)

    I worked at Amazon.com full-time (more than an year)

    Pros

    It was employment. That is all I can really say about.

    Cons

    Management, Rates, UPT, VCP, and hourly pay sucked

    Advice to ManagementAdvice

    Learn how to treat your employees. They are rhe ones that make things happen, contrary to their job title.

    Doesn't Recommend
    No opinion of CEO
  8. 2 people found this helpful  

    not for everyone

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Amazon.com full-time (more than an year)

    Pros

    Ok training. Another reviewer said that 1 year at amazon is like 2 years anywhere else; I couldn't agree more. Very challenging and lots of new concepts to constantly master. Decent pay and benefits. Definitely the smartest group I've ever worked with.

    Cons

    Ineffectual upper management. They don't seem to be required to follow the leadership principles that are expected of the rank-and-file. Virtually no recognition for a job well done. Advancement seems to be based more on popularity than actual skills or value added.

    Advice to ManagementAdvice

    WAKE UP!

    Recommends
    Neutral Outlook
    No opinion of CEO
  9.  

    my experience

    Current Employee - Senior Engineer in Chennai (India)
    Current Employee - Senior Engineer in Chennai (India)

    I have been working at Amazon.com full-time (more than 3 years)

    Pros

    it s a very good company

    Cons

    long tym work,no cab for my pace,no accomodation

  10.  

    Its ok if you need something

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Amazon Warehouse Worker in Hebron, KY (US)
    Former Employee - Amazon Warehouse Worker in Hebron, KY (US)

    I worked at Amazon.com full-time (more than an year)

    Pros

    The benefits are great and there are great opportunities to advance to further your career. Within my two years of working I was became an onsite staffing agency coach. After getting hired on the company I became a Problem Solver, Process Guide and even became a Seasonal PA guaranteed to be a full time tier 3 PA. All of which has help in my supervisory skills. Holiday hours are great, so seasonal work there is great.

    Cons

    Though I moved up in the company quickly, I was able to realize the bad organization within management. People are not trained efficiently, only selective HR teams are good at helping you, and that depends on what building you are in. All the rules don't roll over from building to building, so this causes internal problems when transferring. The hours are not so good if you want some type of life. Long hours on your feet, and an unwritten rule of no talking.

    Doesn't Recommend
    No opinion of CEO
  11. 1 person found this helpful  

    Life at Amazon

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Stow in Robbinsville, NJ (US)
    Former Employee - Stow in Robbinsville, NJ (US)

    I worked at Amazon.com full-time (less than an year)

    Pros

    I liked working nights and enjoyed my time there as short as it was. July 2014 until November 2014.

    Cons

    As with all Bigger than life is the usual evaluation based on the numbers alone and not on common sense. Experienced employees are replaced by temporarys

    Advice to ManagementAdvice

    Let the productive people do their jobs and remember us in the trenches are the ones who are the most important

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

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