Amazon.com Reviews

Updated 30 August 2014
Updated 30 August 2014
3,568 Reviews

3.3
3,568 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Amazon.com Chairman, President, and CEO Jeff Bezos
Jeff Bezos
2,482 Ratings

Review Highlights

Pros
  • Good opportunity to learn a lot in a particular area of software development (in 101 reviews)

  • Density of talent: Some really smart people spoiling their careers here (in 306 reviews)


Cons
  • Company is not at all sorry to screw people's work-life balance for itself to excel (in 540 reviews)

  • There is literally no work life balance inside this company (in 125 reviews)

More Highlights

836 Employee Reviews Back to all reviews

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  1.  

    Intelligent, motivated coworkers in a fast-paced environment with constantly-shifting goals.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Development Engineer II  in  Seattle, WA (US)
    Current Employee - Software Development Engineer II in Seattle, WA (US)

    I have been working at Amazon.com full-time for more than a year

    Pros

    Your coworkers are generally motivated, capable people. Compensation is reasonable, given cost-of-living in the Seattle area. Lots of good places to eat in South Lake Union.

    Cons

    Emphasis on quantity over quality, in spite of the Amazon Leadership Principles. Engineers are second-class citizens in some divisions where business people rule the roost. Long hours. Lots of internal bureaucracy. Strong case of NIH syndrome. High employee turnover. No company shuttles to the Eastside (Bellevue, Kirkland, Redmond, Issaquah, ...).

    Advice to ManagementAdvice

    Empower engineers to do their jobs well. Do a better job at creating requirements and strategies and sticking to them.

    Recommends
    Negative Outlook
    No opinion of CEO
  2. 4 people found this helpful  

    Not good for real engineers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Amazon.com

    Pros

    They invented cloud computing. It's an amazing opportunity to see how things work.

    Cons

    This company has been co-opted by HR, sales, and legal types. There is no real engineering happening anymore... just boring navigation of the existing byzantine bureaucracy.

    Advice to ManagementAdvice

    Things that have worked for you when you were smaller are very obviously not scaling. Engineers go months without a desk, office, computer, or any equipment. You have the cash to make your engineers productive... why not make them productive? All of the worrying about licenses, source control, and technicalities in training are a waste of time. Give people the tools they need to be productive.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  3.  

    Good Company - Good Benefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Picker  in  Lexington-Fayette, KY (US)
    Former Employee - Picker in Lexington-Fayette, KY (US)

    I worked at Amazon.com full-time for more than a year

    Pros

    Many schedules to work from. Good benfits in monthly profit sharing.

    Cons

    High turnover - managemnt is always in reactive mode. Burn -n- churn management

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5. 1 person found this helpful  

    Constant change which offers opportunity and challenges

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Amazon.com full-time for more than a year

    Pros

    Exciting new products putting them into new categories, always looking for new people, you get to work with some great people.

    Cons

    There is never enough time to accomplish all management wants. Very focused on metrics, yet often do not look at what the metrics measure. Very little guidance for career path, often favor an outside candidate over an internal one.

    Advice to ManagementAdvice

    The high degree of internal secrecy makes planning for anything beyond a month or two nearly impossible. For a company that claims to think long-term they are surprisingly focused on the short-term in evaluating employees.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Unique place to work and can teach you good leadership values

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Development Engineer II  in  Seattle, WA (US)
    Current Employee - Software Development Engineer II in Seattle, WA (US)

    I have been working at Amazon.com full-time for more than 5 years

    Pros

    Leadership principles in Amazon makes it still work like a start-up by developing leaders in the small teams to own their systems and products. Each development team works like its own start-up, each day the developers are encouraged to think big and show ownership. Being vocally self critical is highly encouraged and it makes the teams openly identify areas to improve and act upon them. Most people are smart and have their own core strengths. The people who stay long are generally seasoned leaders even though they are individual contributors, they look out for mentoring and developing the best.
    The experience gained working at Amazon is valuable. It can be applied at any other start-up/other big/established company which works similar to a start-up effectively.

    Cons

    Lots of type A personalities with strong opinions and ideas. If you are able to deal with such members in a team its an advantage. Promotions are hard and can be cut throat. Recognition to the work you have done in terms of getting up the ladder can be challenging. Everyone is smart and hard working which will make it hard to get recognized.

    Advice to ManagementAdvice

    Promoting from within can help with the retention instead of hiring senior positions from outside the company.

    Recommends
    Positive Outlook
    Approves of CEO
  7. 1 person found this helpful  

    Never-ending work with little or no opportunity to advance.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Seattle, WA (US)
    Former Employee - Anonymous Employee in Seattle, WA (US)

    I worked at Amazon.com full-time for more than 5 years

    Pros

    This was not an unpleasant company to work for. I was there for 8 years so something must have been good about it. The office culture was mostly great as you were encouraged to be casual, bring your dog to work, and interact with other employees, both on your team and on other teams. I did enjoy that. With the right manager, personal growth was a priority so that was a benefit.

    Cons

    On the other hand, I found myself constantly working. With the company proudly touting the word "Frugal" as the most important leadership principle, you can get the idea of what it was like. They give everyone a company laptop and silently encourage you to work from home after putting in a full day at the office. Well, maybe not so silently since many times meetings were with other teams in India or Japan or China making calls at odd hours of the day in Seattle.

    Pay scale was kinda strange. Being there as long as I was I would have expected higher base pay but that wasn't the case. Everyone around me who did reveal their salary to me was making more even for similar work with shorter time at the company. I did have greater stock awards then they did but even with selling those, my annual take home was much less.

    Amazon has this long list of leadership principles which, to most people, really make very little sense. It all sounds great on paper but applying to real life and real work situations it's almost impossible. Yes these principles show up everywhere especially in the lengthy annual performance reviews where you're asked to evaluate yourself, your manager and any peer reviews that requested based on these concepts.

    Advice to ManagementAdvice

    Get some consistency in your responses to situations and employees. Stop treating SDE and other developers like they matter more. There are other ways to innovate that don't involve computer code. Throw some support in that direction once in a while and stop treating the non-technical employees as disposable.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8.  

    its a job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Collator  in  Chattanooga, TN (US)
    Current Employee - Collator in Chattanooga, TN (US)

    I have been working at Amazon.com full-time for more than 3 years

    Pros

    Good benefits. some people are awesome to work with.

    Cons

    No upward movement from a T3 position

    Advice to ManagementAdvice

    The right person for a position is not always your friends.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  9.  

    Amazonian

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Business Manager  in  Newark, NJ (US)
    Former Employee - Senior Business Manager in Newark, NJ (US)

    I worked at Amazon.com full-time for more than a year

    Pros

    Love the company and love the people

    Cons

    Too bad I'm not a man

    Advice to ManagementAdvice

    Elevate more women

    Recommends
    Neutral Outlook
    Approves of CEO
  10.  

    Amazon.com

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Amazon.com full-time for more than a year

    Pros

    Good place to work overall. A lot of very smart people who come from very diverse backgrounds.

    Cons

    Generally work a lot of very long hours. Praise for doing a good job can be few and far between.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Its aight

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Warehouse Associate  in  Hebron, KY (US)
    Current Employee - Warehouse Associate in Hebron, KY (US)

    I have been working at Amazon.com full-time for less than a year

    Pros

    They pay good and you can get bonuses. Plenty of overtime when busy. You have a lot of room to advance.

    Cons

    Tiring, you get dusty and managers have favorites and act unfair about certain things.

    Advice to ManagementAdvice

    Be more fair to employees. Pay more money to good employees.

    Recommends
    Positive Outlook
    No opinion of CEO

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