Amazon.com Reviews

Updated 22 October 2014
Updated 22 October 2014
3,692 Reviews
3.3
3,692 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Amazon.com Chairman, President, and CEO Jeff Bezos
Jeff Bezos
2,533 Ratings

Review Highlights

Pros
  • You can definitely learn a lot in short spam in Amazon as they make you work a lot (in 115 reviews)

  • Density of talent: Some really smart people spoiling their careers here (in 336 reviews)


Cons
  • Company is not at all sorry to screw people's work-life balance for itself to excel (in 605 reviews)

  • There is literally no work life balance inside this company (in 139 reviews)

More Highlights

894 Employee Reviews Back to all reviews

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  1. 2 people found this helpful  

    Great place to learn - horrible place to build a career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Program Manager in Seattle, WA (US)
    Current Employee - Program Manager in Seattle, WA (US)

    I have been working at Amazon.com full-time (more than an year)

    Pros

    Lots of innovation and smart people. Great place to learn about many aspects of the business.

    Cons

    Preference is to hire managers externally vs. promoting from within. The incredibly difficult work-life balance takes high performing employees and burns them out until they have nothing left to give with little to no recognition or compensation. Promotions take a really long time and when transferring within teams there is very little chance to be promoted and starting all over again with a new manager within a lateral move, on a new team can take 1-2 years for promotion. Therefore, don't come to Amazon to build your career unless you're willing to put in a minimum of 3 years before being recognized.

    Advice to ManagementAdvice

    Work on developing. You hire the best so try and keep them and not just by giving them restricted stock units, that's a "dangling carrot" but by truly investing in their development and success. Promote work-life balance so people who have lives outside of work want to stay longer-term.

    Doesn't Recommend
    Neutral Outlook
  2. 1 person found this helpful  

    Fairly Flat Organization structure with opportunity to grow, but no work life balance.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Program Manager II in Seattle, WA (US)
    Current Employee - Program Manager II in Seattle, WA (US)

    I have been working at Amazon.com as a contractor (more than an year)

    Pros

    A flat organization with many opportunities to grow and be visible. However, it's up to you to grow your career. Fast paced with a lot of highly motivated, intelligent, and smart people. There's a definite energetic vibe here as compared to another major corporation in the area. Co-workers are willing to help and provide assistance when needed.

    Cons

    Overworked and underpaid for the amount of work they wring out of people. Forget about work life balance. Too many release cycles piled on top of each other with not enough resources for people to succeed. The company name Amazon seems in line for a Darwinian culture where only the strong survive more than a year or two. Works well in the wild, but they end up losing very valuable people and experience in the end.

    Advice to ManagementAdvice

    Get rid of stack ranking, focus on work life balance or hire more people or pay above market rate for the amount of work expected. Focus on your employees like you focus your customers as part of your "Leadership Principles".

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    Amazon gave me my first exposure to working in a truly global MNC with almost all my team based out of Seattle.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Development Engineer I in Hyderābād (India)
    Former Employee - Software Development Engineer I in Hyderābād (India)

    I worked at Amazon.com full-time (more than an year)

    Pros

    1. Compensation - Amazon pays you adequately
    2. Brand Value - Amazon alumni are going places
    3. Smart people - You are working with some of the brightest.

    Cons

    1. Work-life balance is not proportional to the pay.
    2. Some of the senior management do not recognize your value and consequently the higher attrition rates
    3. High customer satisfaction but low employee satisfaction
    4. Does not have the perks that are there in some of the other tech companies like Google.

    Advice to ManagementAdvice

    Maintain the high hiring bar.
    Please do work towards employee satisfaction and retention.

    Recommends
    Positive Outlook
    Approves of CEO
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  5. 2 people found this helpful  

    Learn A Lot and Move On

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Program Manager in Seattle, WA (US)
    Current Employee - Program Manager in Seattle, WA (US)

    I have been working at Amazon.com full-time (more than an year)

    Pros

    Great pay (base + bonus + equity)
    Ownership
    Some autonomy

    Cons

    Benefits - what benefits?, Managers who have been in the same group for too long, Home grown systems that aren't scalable or sustainable, HORRIBLE Data management system, Frugality as a principle and excuse = frupidity, no career growth, you have to transfer to a new role at your same level and can only be promoted in your existing role, non-documenting culture, attrition is high (avg tenure is less than 2 years excluding growth)

    Advice to ManagementAdvice

    Invest in your systems, especially data warehouse. Work on your hr culture regarding internal transfer policies. Provide opportunities that allow someone to grow their career other than move groups every year.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  6. 2 people found this helpful  

    Lot of learning, not much growth unless you are willing to destroy your personal life time...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technical Program Manager II in Luxembourg (Luxembourg)
    Current Employee - Technical Program Manager II in Luxembourg (Luxembourg)

    I have been working at Amazon.com full-time (more than 3 years)

    Pros

    Cool projects, great learnings. You will have chances to work with lot of teams, work on a lot of data. Really good if you are interested in a career of business analysis.

    Cons

    No work life balance. You got to meet your deadlines, along with lot of ad hoc requests coming from senior managers, making your life crazy sometimes

    Advice to ManagementAdvice

    Treat people like humans. You get millions in shares so you work on weekends, don't force others to work for you on weekends, especially when you don't pay overtimes.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7. 3 people found this helpful  

    Passionate Frustration

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Finance Manager
    Former Employee - Finance Manager

    I worked at Amazon.com full-time (more than 3 years)

    Pros

    Compensation was okay; stock options were the proverbial carrot. The fast pace of the operation kept things moving. Ultra casual attire was cool.

    Cons

    High workforce turn over required constant management / evaluation. Work-life balance did not exist in the distribution system. Mandated 20% management turnover created an environment of constant scrutiny. One strike for whatever reason and you better be looking for another option.

    Advice to ManagementAdvice

    Realize that performance management when done correctly helps create productive, solid employees.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8.  

    Lots of cool people and cool technology, but at cost of a restrictive culture.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Development Engineer Intern in Seattle, WA (US)
    Former Employee - Software Development Engineer Intern in Seattle, WA (US)

    I worked at Amazon.com as an intern (less than an year)

    Pros

    Lots of intelligent engineers, and plenty of opportunities for growth internally. Amazon's internal architecture is amazing - the scale at which they operate requires them to be able to move very safely. The service-oriented architecture is a good example for anyone looking to launch a startup. Everything talks to each other through API's only - but those API's are often not well documented.

    Cons

    The company is anti-open-source, though they are getting better. Using open source technologies isn't that hard. Contributing back up is nearly impossible. Also, Amazon is the type of company that says, "All you side project are belong to us." Several other interns and I wanted to participate in a hackathon, and the conditions to participate were: Not do anything involving contacts, only work off Amazon Fire OS, and give Amazon all the rights. Since we unanimously agreed that this was absurd, we couldn't participate. Also, the perks suck, the pay is average, and the working environment for engineers isn't great.

    Advice to ManagementAdvice

    Don't try to restrict your employee's growth in areas outside your company. Letting your employees participating in hackathons isn't going to kill your products. Open sourcing more of the cool stuff you guys build isn't going to magically turn your competitors into Amazon-killers. Stop freaking out so much, get with the times, and let your employees be more free.

    Also, invest more in perks for your engineers. The simmering discontent is definitely there.

    Recommends
    Neutral Outlook
    No opinion of CEO
  9.  

    huge machine, smart and hardworking people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - INSTOCK in London, England (UK)
    Current Employee - INSTOCK in London, England (UK)

    I have been working at Amazon.com as a contractor (less than an year)

    Pros

    people are lovely, willing to teach and bright.
    work is interesting, has a lot of systems that can be helpful, able to work with a lot of data
    work-life balance is quite good and flexible

    Cons

    disorganised, frantic. too busy fighting fires rather than thinking strategically. poor recruiting and onboarding process - little or no contact, very self service, kind of like a big start up still, perks are not great either.

    Recommends
    Neutral Outlook
    Approves of CEO
  10.  

    Lots of responsibility and ownership. Lots of hours.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Amazon.com

    Pros

    You have autonomy and ownership.of your business. Given a lot of responsibility early on.

    Cons

    Can be a lot of churn without enough direction. Feel like u are reinventing the wheel.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  11.  

    Ok

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Amazon.com

    Pros

    Learned a lot of useful skills

    Cons

    Culture is a hit or miss

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