Amazon.com Reviews

Updated 30 September 2014
Updated 30 September 2014
3,564 Reviews
3.3
3,564 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Amazon.com Chairman, President, and CEO Jeff Bezos
Jeff Bezos
2,455 Ratings

Review Highlights

Pros
  • You can definitely learn a lot in short spam in Amazon as they make you work a lot (in 110 reviews)

  • Density of talent: Some really smart people spoiling their careers here (in 326 reviews)


Cons
  • Company is not at all sorry to screw people's work-life balance for itself to excel (in 583 reviews)

  • There is literally no work life balance inside this company (in 133 reviews)

More Highlights

861 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Interesting work; difficult culture.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Seattle, WA (US)
    Former Employee - Anonymous Employee in Seattle, WA (US)

    I worked at Amazon.com full-time for more than 3 years

    Pros

    Hard, interesting problems. Many good people to work with.

    Cons

    Frequent re-orgs lead to short term thinking - why invest the effort to do it right when it will belong to someone else soon? Stack ranking, but newcomers aren't told about it, so first year attrition is high.

    Advice to ManagementAdvice

    People do better work when they can have pride of craftsmanship in what they've done for a longer time.

    Doesn't Recommend
    Disapproves of CEO
  2.  

    Fast paced, extreme custom obsession, little regard for employee retention

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Seattle, WA (US)
    Current Employee - Anonymous Employee in Seattle, WA (US)

    I have been working at Amazon.com full-time for more than a year

    Pros

    The company is obsessed with customer satisfaction. Bureaucracy is kept to a minimum. The cadence of releases is daunting, but exciting. Initial signing bonuses are lucrative, but subsequent payouts sub-standard. Amazon has its fingers in lots of pies. It's well-positioned to lead in many areas by it's slow, but methodical approach.

    Cons

    Employee attrition rate is horrendous. Less effort would be needed to attract talent if the company placed more effort on retaining people once they got there. The culture is designed around 18-month burnout/departure. The four-year initial compensation package lacks sufficient cash elements (or bonuses) to retain people after the first two years of signing bonuses. Office overcrowding not only is a fire code hazard but detrimental to morale and productivity. Laptops used as primary computers are cheap, underpowered, and unrealistically on a four-year replacement schedule. "Frugal" culture is penny wise and often pound foolish.

    Advice to ManagementAdvice

    Invest more in employees. Improve the 401(k), the medical benefits, and provide more cash salary/bonus/merit. People won't stick around in tech for 1% merit raises and basing 30% of your comp package in stock is too much of a gamble. Fix internal systems. 300 MB Exchange mailboxes? No corporate backup tools? (good grief, we own AWS). No remote access except from a corporate-issued computer? Four audio conferencing systems? Outdated SharePoint and Communicator releases? Make employees more productive.

    Recommends
    Neutral Outlook
    Approves of CEO
  3.  

    Software Development Engineer Intern

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Development Engineer  in  Seattle, WA (US)
    Former Employee - Software Development Engineer in Seattle, WA (US)

    I worked at Amazon.com as an intern for less than a year

    Pros

    - reasonable hours
    - good pay
    - friendly coworkers
    - got to work on consumer-facing, production code as an intern

    Cons

    - work was rather boring
    - codebase was not well maintained
    - manager did not try to engage the interns
    - company can be very cold at times

    Advice to ManagementAdvice

    - engage your employees better
    - leverage the individual strengths of your engineers better
    - more benefits than the bare minimum wouldn't hurt

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
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  5.  

    Not all bad, however no career progression what so ever

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Amazon Warehouse Worker  in  Doncaster, England (UK)
    Former Employee - Amazon Warehouse Worker in Doncaster, England (UK)

    I worked at Amazon.com full-time for less than a year

    Pros

    you get exercise. Also the pay isn't all bad

    Cons

    un social hours, lots of standing up, no respect etc.

    Advice to ManagementAdvice

    possibly add more incentives or more motivational ideas for people to work instead of just working towards the target

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    It is ok

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Amazon.com

    Pros

    Person are nice. good location.

    Cons

    Stressful, not the best pay but it is doable.

  7. 1 person found this helpful  

    Challenging place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - BI Engineer  in  Seattle, WA (US)
    Current Employee - BI Engineer in Seattle, WA (US)

    I have been working at Amazon.com full-time for more than 3 years

    Pros

    Colleagues are incredibly smart and driven. This helps you to grow and improve your own abilities, however the downside is an incredibly cutthroat environment.

    Cons

    The continual push to 'raise-the-bar' leads to long days concluding with working from home in the evenings. Incredibly tough place to work if you have family or desire a work/life balance. In fact I have never even heard a manager mention 'work/life balance' as a possibility. Middle management is also incredibly weak. Most managers are promoted because they are good at their specialty, not at creating a environment to get the most out of employees.

    Advice to ManagementAdvice

    Spend more time considering the work environment and how the unofficial stack ranking practices diminishes morale.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8.  

    Amazon

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Analyst  in  Bangalore (India)
    Current Employee - Analyst in Bangalore (India)

    I have been working at Amazon.com full-time for more than a year

    Pros

    nice place to work and enjoy

    Cons

    no work life balance;bad shifts,no proper week offs

    Advice to ManagementAdvice

    understand the employee needs as well

    Recommends
    Positive Outlook
    No opinion of CEO
  9. 2 people found this helpful  

    Constant meetings

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Administrative Assistant  in  Seattle, WA (US)
    Current Employee - Administrative Assistant in Seattle, WA (US)

    I have been working at Amazon.com full-time for less than a year

    Pros

    Pay is relatively good with great benefits.

    Cons

    Too big of a company. Work life balance is not recommended.

    Advice to ManagementAdvice

    If management would tell you how well you're doing and encourage you to keep growing, career wise. Providing a little bit of mentorship would be greatly appreciated.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  10.  

    Good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Amazon.com

    Pros

    Liked my time there. Smart people around.

    Cons

    Huge work load. Work-life balance is kind of low.

  11. 1 person found this helpful  

    All work and no play.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Development Engineer I
    Current Employee - Software Development Engineer I

    I have been working at Amazon.com full-time for more than a year

    Pros

    Good starting salary

    Stock that unlocks the more you stay with the company

    Top tier company with a great name on your resume

    Interesting work.

    Cons

    Bad work life balance. Being on-call can kill your plans for the weekend. Management spins this as taking ownership of your projects, but really, it's just Amazon being too frugal to hire support engineers.

    Depending on the team you join, management can be either a pleasure to deal with, or a complete pain.

    Company is stack ranked, which leaves room for co-workers to inflate their accomplishments at the cost of others. You really have to fight for your promotion here, because others will fight for theirs.

    Company is very frugal when it comes to basic office resources. Things like dual monitors and quad core desktops are hard to come by, and you're supposed to make do with whatever you have.

    Small, if any, salary bumps per yearly review. It doesn't really matter how hard you work at this company; the increase in pay you receive year over year is usually negligible.

    Advice to ManagementAdvice

    Invest more resources into your employees happiness and satisfaction with work. Eliminate the stack ranking that occurs.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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