Amazon.com Reviews

Updated 17 September 2014
Updated 17 September 2014
3,507 Reviews
3.3
3,507 Reviews
Rating Trends

Recommend to a friend
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Amazon.com Chairman, President, and CEO Jeff Bezos
Jeff Bezos
2,429 Ratings

Review Highlights

Pros
  • Good opportunity to learn a lot in a particular area of software development (in 101 reviews)

  • Density of talent: Some really smart people spoiling their careers here (in 306 reviews)


Cons
  • Company is not at all sorry to screw people's work-life balance for itself to excel (in 540 reviews)

  • There is literally no work life balance inside this company (in 125 reviews)

More Highlights

846 Employee Reviews Back to all reviews

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  1.  

    Good place for interns!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Associate  in  Hyderābād (India)
    Current Employee - Associate in Hyderābād (India)

    I have been working at Amazon.com as an intern for less than a year

    Pros

    Fun working place.
    Mobility in the organization is high

    Cons

    Work can get tedious sometimes

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    People around me are good.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Development Engineer I  in  Seattle, WA (US)
    Former Employee - Software Development Engineer I in Seattle, WA (US)

    I worked at Amazon.com full-time for more than a year

    Pros

    The technics of colleagues are very high and they are helpful.
    The whole working environment improved the technics much.

    Cons

    The pressure is a little bit high.
    The welfare is not good than other equivalent companies.

    Advice to ManagementAdvice

    The leader can be not that push

    Recommends
    Neutral Outlook
    No opinion of CEO
  3. 2 people found this helpful  

    Never-ending work with little or no opportunity to advance.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Seattle, WA (US)
    Former Employee - Anonymous Employee in Seattle, WA (US)

    I worked at Amazon.com full-time for more than 5 years

    Pros

    This was not an unpleasant company to work for. I was there for 8 years so something must have been good about it. The office culture was mostly great as you were encouraged to be casual, bring your dog to work, and interact with other employees, both on your team and on other teams. I did enjoy that. With the right manager, personal growth was a priority so that was a benefit.

    Cons

    On the other hand, I found myself constantly working. With the company proudly touting the word "Frugal" as the most important leadership principle, you can get the idea of what it was like. They give everyone a company laptop and silently encourage you to work from home after putting in a full day at the office. Well, maybe not so silently since many times meetings were with other teams in India or Japan or China making calls at odd hours of the day in Seattle.

    Pay scale was kinda strange. Being there as long as I was I would have expected higher base pay but that wasn't the case. Everyone around me who did reveal their salary to me was making more even for similar work with shorter time at the company. I did have greater stock awards then they did but even with selling those, my annual take home was much less.

    Amazon has this long list of leadership principles which, to most people, really make very little sense. It all sounds great on paper but applying to real life and real work situations it's almost impossible. Yes these principles show up everywhere especially in the lengthy annual performance reviews where you're asked to evaluate yourself, your manager and any peer reviews that requested based on these concepts.

    Advice to ManagementAdvice

    Get some consistency in your responses to situations and employees. Stop treating SDE and other developers like they matter more. There are other ways to innovate that don't involve computer code. Throw some support in that direction once in a while and stop treating the non-technical employees as disposable.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5. 2 people found this helpful  

    Unique place to work and can teach you good leadership values

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Development Engineer II  in  Seattle, WA (US)
    Current Employee - Software Development Engineer II in Seattle, WA (US)

    I have been working at Amazon.com full-time for more than 5 years

    Pros

    Leadership principles in Amazon makes it still work like a start-up by developing leaders in the small teams to own their systems and products. Each development team works like its own start-up, each day the developers are encouraged to think big and show ownership. Being vocally self critical is highly encouraged and it makes the teams openly identify areas to improve and act upon them. Most people are smart and have their own core strengths. The people who stay long are generally seasoned leaders even though they are individual contributors, they look out for mentoring and developing the best.
    The experience gained working at Amazon is valuable. It can be applied at any other start-up/other big/established company which works similar to a start-up effectively.

    Cons

    Lots of type A personalities with strong opinions and ideas. If you are able to deal with such members in a team its an advantage. Promotions are hard and can be cut throat. Recognition to the work you have done in terms of getting up the ladder can be challenging. Everyone is smart and hard working which will make it hard to get recognized.

    Advice to ManagementAdvice

    Promoting from within can help with the retention instead of hiring senior positions from outside the company.

    Recommends
    Positive Outlook
    Approves of CEO
  6. 2 people found this helpful  

    Constant change which offers opportunity and challenges

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Amazon.com full-time for more than a year

    Pros

    Exciting new products putting them into new categories, always looking for new people, you get to work with some great people.

    Cons

    There is never enough time to accomplish all management wants. Very focused on metrics, yet often do not look at what the metrics measure. Very little guidance for career path, often favor an outside candidate over an internal one.

    Advice to ManagementAdvice

    The high degree of internal secrecy makes planning for anything beyond a month or two nearly impossible. For a company that claims to think long-term they are surprisingly focused on the short-term in evaluating employees.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    A good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Amazon.com

    Pros

    No major restrictions in working environment

    Cons

    Long term growth of the employee is nil

  8.  

    easy work but really boring

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Amazon.com full-time

    Pros

    sort center is really easy, no one is on your as unless you don't meet rate, mgr listens but is responsible for too much, very busy

    Cons

    repetitive and boring, not many different things to do. probably 4 different positions in whole warehouse

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Great company, exciting technology and innovation, but not for everyone

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Research Scientist  in  Seattle, WA (US)
    Current Employee - Research Scientist in Seattle, WA (US)

    I have been working at Amazon.com full-time for more than 3 years

    Pros

    There are top notch people in every aspect of computer science and internet business. You can easily find teams with skill sets and expertise you are interested in and you want to learn. Flexible and dynamic organization. Besides technology strength, this company also advocates business senses. Teach you some important stuff for any internet business

    Cons

    Value confrontation therefore causes a lot of churn within team members and among teams. Limited curb and coaching for highly competitive individuals and teams culture. Sometimes this is what higher management want to see.

    Recommends
    Neutral Outlook
    Approves of CEO
  10.  

    It's warehouse work...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Fulfillment Associate
    Current Employee - Fulfillment Associate

    I have been working at Amazon.com full-time for less than a year

    Pros

    Time off is excellent, with opportunities for leaves of absence, paid time off, and unpaid time off. Pay, for the entry-level warehouse positions, stays about 30% above what area retailers provide, and benefits are good. They include a technical-focused tuition assistance program, company discounts, and stock options.

    In addition, the company has an open-door policy concerning management, and works hard to provide multiple avenues of communication for their employees.

    Cons

    Many jobs are highly repetitive, making injuries possible. You work ten- and twelve-hour shifts, and some placements in the warehouse involve walking 17 or miles, daily, on concrete. Overtime is often mandatory; you will work up to 60 hours a week.

    Expect to be saturated with metrics. In some departments, your every move is tracked, and "time off task," which could simply arise from difficulty finding an item or failing to walk quickly enough, results in disciplinary measures.

    As with anywhere, depending on the department and on your managers, expect to deal with favoritism and unequal expectations.

    Advice to ManagementAdvice

    -- Continue keeping your open-door policy and lanes of communication. They're great.
    -- Hire actual physical therapists to design stretching routines. Current routines are not medically sound.
    -- Create better systems for training new hires, who are currently basically thrown into the fray and expected to swim.

    Recommends
    Neutral Outlook
    No opinion of CEO
  11. 1 person found this helpful  

    Intelligent, motivated coworkers in a fast-paced environment with constantly-shifting goals.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Development Engineer II  in  Seattle, WA (US)
    Current Employee - Software Development Engineer II in Seattle, WA (US)

    I have been working at Amazon.com full-time for more than a year

    Pros

    Your coworkers are generally motivated, capable people. Compensation is reasonable, given cost-of-living in the Seattle area. Lots of good places to eat in South Lake Union.

    Cons

    Emphasis on quantity over quality, in spite of the Amazon Leadership Principles. Engineers are second-class citizens in some divisions where business people rule the roost. Long hours. Lots of internal bureaucracy. Strong case of NIH syndrome. High employee turnover. No company shuttles to the Eastside (Bellevue, Kirkland, Redmond, Issaquah, ...).

    Advice to ManagementAdvice

    Empower engineers to do their jobs well. Do a better job at creating requirements and strategies and sticking to them.

    Recommends
    Negative Outlook
    No opinion of CEO

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