Amazon.com Reviews

Updated 30 October 2014
Updated 30 October 2014
3,736 Reviews
3.3
3,736 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Amazon.com Chairman, President, and CEO Jeff Bezos
Jeff Bezos
2,557 Ratings

Review Highlights

Pros
  • You can definitely learn a lot in short spam in Amazon as they make you work a lot (in 115 reviews)

  • Density of talent: Some really smart people spoiling their careers here (in 340 reviews)


Cons
  • Company is not at all sorry to screw people's work-life balance for itself to excel (in 616 reviews)

  • There is literally no work life balance inside this company (in 140 reviews)

More Highlights

913 Employee Reviews Back to all reviews

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  1.  

    Working there is adequately satisfying on it's best days, but for people like me it's a stopgap measure.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Warehouse Associate in Hebron, KY (US)
    Former Employee - Warehouse Associate in Hebron, KY (US)

    I worked at Amazon.com as a contractor (less than an year)

    Pros

    On many days it is a fun place to work at. The floor management can get you motivated about mundane tasks like I've never seen anyone else do, and most of them are pretty fair. The overall business model at least on the plant level is very efficient and their safety culture. The few months I was there I worked with several hundred other people and I never seen anyone get hurt. This is important to someone like me who has worked for other companies who have had jobsite fatalities. Also, I've met some really good people and made a few good friends while I was there.

    Cons

    Not that this is unique to Amazon but they do have their share of managers that abuse their authority by picking favorites and scapegoats not based on merit or lack of it. Managers that try to play workplace politicians often weaken the morale of the entire floor staff. It only takes a few bad apples to ruin the whole batch. Likewise I also noticed that some of their so called troubleshooting staff is lazy and poorly trained. The worst one's are usually one of the manager's
    cronies. I'm guessing these people are like that because they don't have to worry about complying to a production rate since a rate is not relevant to their job. If you ever find yourself needing any help from these people, you better push them! Also, pay raises are few and far between for anyone that is hired on permanently.

    Advice to ManagementAdvice

    Do you best to ensure that everyone follows the workplace culture "TOE TO LINE" and you'll have an outstanding company that EVERYONE will talk highly about. The overall business model is a good one. If you accomplish this, you will also retain more of your better people.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Dynamic work atmosphere, excellent learning

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Amazon.com full-time (more than 3 years)

    Pros

    Great place to work at if you are looking at rapidly improving your knowledge base. Very fast paced and dynamic work environment which keeps you on your toes all the time and ensures you deliver. Most of them on the business side are extremely intelligent and grounded people who are quite approachable and humble.

    Cons

    Lot of politics in some teams- but this is the case with most of the companies. Compensation is good but increments are rather meager during appraisal.

    Recommends
    Approves of CEO
  3.  

    Work hard, work very hard

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Amazon.com full-time

    Pros

    At the employee level and lower management, the collaboration and teamwork is there. Brown bag sessions are held, and training sessions are organized by peers.

    The insurance plans are top notch with a lot of choices, and cover most services.

    Cons

    The annual rating structure breeds a culture of doing something to just get ahead. All of the teamwork and collaboration goes out the window when the focus is shifted towards who is the top and who is the bottom.

    The principles are not well explained or followed through outside of the corporate office which creates a confusing environment where those who do go between the spaces don't know what to expect.

    Paid holidays are at a minimum and it is expected that work will still be done on those days. If an employee doesn't at least check in, then they miss the latest news or evolution of the team.

    Advice to ManagementAdvice

    My advice to management would be to listen to the employees. Let them become true leaders and provide solid career paths.

    Focus less on results and more on people.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5.  

    Amazon is a great way to create mental toughness

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Amazon.com full-time (more than an year)

    Pros

    flexible shifts
    friendly staff
    easy to move up

    Cons

    repetitiveness
    work environment
    no rewards for your work

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Decent company but not great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cloud Support Engineer in Dallas, TX (US)
    Current Employee - Cloud Support Engineer in Dallas, TX (US)

    I have been working at Amazon.com full-time (more than an year)

    Pros

    This is a place to get experience fast.
    Hiring process is excellent.
    Lots of smart people.
    Reasonable leadership principles.

    Cons

    Training is a joke.
    Planning is abundant but almost useless.
    Managers are vindictive.
    Zero transparency at all.
    "Frugal" mentality ruins most things.

    Advice to ManagementAdvice

    Talk to employees, don't just sit in your office on conference calls all day with other out of touch managers.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  7.  

    Highly intensive work experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Amazon.com

    Pros

    You learn a lot in short time.

    Cons

    The company is highly unorganized. You need to search everything on your own.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  8.  

    Varies From day day. Some days you work extremely hard other days you may have the opportunity to go home.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Warehouse Associate in Hazleton, PA (US)
    Current Employee - Warehouse Associate in Hazleton, PA (US)

    I have been working at Amazon.com full-time (more than an year)

    Pros

    Diverse work force, you can meet a lot of different people.Stock given to employees as a reward for the time you work with Amazon. Benefits are pretty good and a decent 4O1K with company match.

    Cons

    A lot of favoritism by supervisors and managers especially regarding promotions and job placement. Can be a very labor intensive job depending on the position you are placed in.

    Advice to ManagementAdvice

    Give promotions to competent employees.

    Recommends
    Neutral Outlook
    No opinion of CEO
  9.  

    Program Manager Ops

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Program Manager in Seattle, WA (US)
    Current Employee - Program Manager in Seattle, WA (US)

    I have been working at Amazon.com full-time

    Pros

    A lot of ownership and hands on experience
    Managers are generally very open and supportive
    You normally have complex problems so you will never get bored
    Tons on innovations

    Cons

    Poor work life balance
    Long hours and possibility of burning out

    Recommends
    Positive Outlook
    Approves of CEO
  10. 2 people found this helpful  

    Great place to learn - horrible place to build a career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Program Manager in Seattle, WA (US)
    Current Employee - Program Manager in Seattle, WA (US)

    I have been working at Amazon.com full-time (more than an year)

    Pros

    Lots of innovation and smart people. Great place to learn about many aspects of the business.

    Cons

    Preference is to hire managers externally vs. promoting from within. The incredibly difficult work-life balance takes high performing employees and burns them out until they have nothing left to give with little to no recognition or compensation. Promotions take a really long time and when transferring within teams there is very little chance to be promoted and starting all over again with a new manager within a lateral move, on a new team can take 1-2 years for promotion. Therefore, don't come to Amazon to build your career unless you're willing to put in a minimum of 3 years before being recognized.

    Advice to ManagementAdvice

    Work on developing. You hire the best so try and keep them and not just by giving them restricted stock units, that's a "dangling carrot" but by truly investing in their development and success. Promote work-life balance so people who have lives outside of work want to stay longer-term.

    Doesn't Recommend
    Neutral Outlook
  11. 2 people found this helpful  

    Lot of learning, not much growth unless you are willing to destroy your personal life time...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technical Program Manager II in Luxembourg (Luxembourg)
    Current Employee - Technical Program Manager II in Luxembourg (Luxembourg)

    I have been working at Amazon.com full-time (more than 3 years)

    Pros

    Cool projects, great learnings. You will have chances to work with lot of teams, work on a lot of data. Really good if you are interested in a career of business analysis.

    Cons

    No work life balance. You got to meet your deadlines, along with lot of ad hoc requests coming from senior managers, making your life crazy sometimes

    Advice to ManagementAdvice

    Treat people like humans. You get millions in shares so you work on weekends, don't force others to work for you on weekends, especially when you don't pay overtimes.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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