Amazon.com Reviews

Updated 15 October 2014
Updated 15 October 2014
3,658 Reviews
3.3
3,658 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Amazon.com Chairman, President, and CEO Jeff Bezos
Jeff Bezos
2,509 Ratings

Review Highlights

Pros
  • You can definitely learn a lot in short spam in Amazon as they make you work a lot (in 112 reviews)

  • Density of talent: Some really smart people spoiling their careers here (in 331 reviews)


Cons
  • Company is not at all sorry to screw people's work-life balance for itself to excel (in 599 reviews)

  • There is literally no work life balance inside this company (in 138 reviews)

More Highlights

885 Employee Reviews Back to all reviews

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  1.  

    Good job, but not for everyone...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Seller Support in Grand Forks, ND (US)
    Current Employee - Seller Support in Grand Forks, ND (US)

    I have been working at Amazon.com full-time (more than an year)

    Pros

    Overtime is welcome all year round, free food is offered when there is mandatory overtime, great training, some room to move up.

    Cons

    If you're on a smaller team you're basically the red-headed step child of FBA. Favoritism is big, it makes it hard to be noticed. Don't expect to make life long friends. From my experience it's short lived. Hours can be hard. Overtime is a must for Amazon... all year round, so if you have kids this may not be the job for you. If you was t to keep your job, you better prove yourself. The weak, lazy loud mouths don't last long.

    Advice to ManagementAdvice

    Stop with the favoritism. No one person is better than the other, you keep this up, no one is going to want to work with or for you.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  2.  

    Love, hate, back to love. It's an endless cycle.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Warehouse Associate in Lexington-Fayette, KY (US)
    Current Employee - Warehouse Associate in Lexington-Fayette, KY (US)

    I have been working at Amazon.com full-time (more than an year)

    Pros

    Vacation time, personal time, UPT, stock, and being year over year ambassador for my department. Fun place to work most days.

    Cons

    When I first started at Amazon, I loved it. I loved everything about it and then I finally figured out how it really works when it comes to being a regular tier one associate. It's a popularity contest, high school all over again. Management enjoy it when an associate is willing to go above and beyond to kiss their butts. If you are willing to kiss booty then this is the job for you! Doesn't matter how hard you work, or how high your rate can be, it only matters if you can kiss tale. Management changes more often than you can change your underwear. By the time you finally learn the guy's name, he's already moved on and more likely than not, replaced with someone fresh out of college that doesn't have the slightest instinct on how to run a department of 70 or more associates. In the facility that I work at, there's only a handful of women that are part of management and it seems unlikely that a female will ever become a part of it. It's a man's world...literally! There's no communication between the manager and the associate unless it's during stand up at the start of the shift or after lunch. Sometimes I'll go days and only speak to my PA..(process assistant). The GM at my facility is amazing but it isn't efficient to find him every time I need assistance although it is quite effective. So, in basic words, amazon itself is a great company but the management team absolutely blows...unless you're a butt kisser!

    Advice to ManagementAdvice

    Stop playing favorites and start appreciating your associates. Tier one's are the driving force behind amazon. We do the hard labor. Give credit where credit is due, not just to someone who plays the popular card. Teach your managers to listen to legitimate concerns and not to blow people off just because you think they complain. We're all not just numbers, bodies filling slot; some of us actually have plans to make our jobs a career but it's so difficult to move up and we go above and beyond until we get knocked down so many times that we just give up.

    Recommends
    Neutral Outlook
    Approves of CEO
  3. 1 person found this helpful  

    Software Development Engineer Intern

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Development Engineer in Seattle, WA (US)
    Former Employee - Software Development Engineer in Seattle, WA (US)

    I worked at Amazon.com as an intern (less than an year)

    Pros

    - reasonable hours
    - good pay
    - friendly coworkers
    - got to work on consumer-facing, production code as an intern

    Cons

    - work was rather boring
    - codebase was not well maintained
    - manager did not try to engage the interns
    - company can be very cold at times

    Advice to ManagementAdvice

    - engage your employees better
    - leverage the individual strengths of your engineers better
    - more benefits than the bare minimum wouldn't hurt

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
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  5. 1 person found this helpful  

    If you don't work in CS a great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Lead in Seattle, WA (US)
    Current Employee - Customer Service Lead in Seattle, WA (US)

    I have been working at Amazon.com full-time (more than 3 years)

    Pros

    Great idealism. Amazing customer service principles. Talk a great game

    Cons

    Internal customers do not matter. No growth advancement or opportunities. Uses the "at will" employment as a threat for at risk employees (I was not one). As a lead you have to "manage without influence".

    Advice to ManagementAdvice

    Value and involve the people below you in decisions.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  6.  

    Senior Mgr

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Amazon.com full-time (more than 5 years)

    Pros

    Innovative company, diverse workforce, great location

    Cons

    imbalanced leadership skills, lack of women in upper mangement

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Amazon

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Recruiter in Seattle, WA (US)
    Current Employee - Recruiter in Seattle, WA (US)

    I have been working at Amazon.com full-time (less than an year)

    Pros

    Opportunities to Learn, Solid benefits, good compensation

    Cons

    Too much ambiguity. Never a clear path, unless you push for a work life balance you won't have one

    Recommends
    Positive Outlook
    No opinion of CEO
  8. 2 people found this helpful  

    not bad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Amazon.com

    Pros

    great co to learn interpersonal skills

    Cons

    horrible management,, full of politics everywhere

    Approves of CEO
  9. 1 person found this helpful  

    Amazon needs to follow its Culture to a T.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Fulfillment Associate in Tracy, CA (US)
    Current Employee - Fulfillment Associate in Tracy, CA (US)

    I have been working at Amazon.com full-time (more than an year)

    Pros

    Great benefits, Great pay, Great hours, Fulltime / Parttime hours, discount, wonderful health services

    Cons

    Doesn't work with you on school schedule and promotions, management ignores are questions and concerns until they become mandatory to fix, horrible food options in break room, to worried about meeting the quota and not properly training first.

    Advice to ManagementAdvice

    Stop caring so much about the money and actually focus on quality and safety and the moral of your associates first

    Recommends
    Negative Outlook
    No opinion of CEO
  10. 1 person found this helpful  

    Not all bad, however no career progression what so ever

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Amazon Warehouse Worker in Doncaster, England (UK)
    Former Employee - Amazon Warehouse Worker in Doncaster, England (UK)

    I worked at Amazon.com full-time (less than an year)

    Pros

    you get exercise. Also the pay isn't all bad

    Cons

    un social hours, lots of standing up, no respect etc.

    Advice to ManagementAdvice

    possibly add more incentives or more motivational ideas for people to work instead of just working towards the target

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11. 1 person found this helpful  

    Challenging place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Finance Manager in Seattle, WA (US)
    Current Employee - Finance Manager in Seattle, WA (US)

    I have been working at Amazon.com full-time (more than 8 years)

    Pros

    Opportunity to influence the business.

    Cons

    Amazon is not one of those companies that promises great work-life balance and then doesn't deliver on that promise. Rather, Amazon makes no promises that you'll any sort of work-life balance. Although this may be a "con", at least you know what you're getting into.

    Advice to ManagementAdvice

    Train your managers and leaders. Don't assume that everyone automatically knows how to lead.

    Recommends
    Neutral Outlook
    Approves of CEO

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