Amdocs Reviews

Updated 8 October 2014
Updated 8 October 2014
1,123 Reviews
3.3
1,123 Reviews
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Amdocs President, CEO, and Director Eli Gelman
Eli Gelman
349 Ratings

Review Highlights

Pros
  • Work-life balance can easily be maintained in a company like Amdocs (in 85 reviews)

  • The work culture here is awesome, I never felt any type of pressure (in 109 reviews)


Cons
  • In some projects the work life balance is too bad while in others it is too good (in 148 reviews)

  • Management seems proud that there is no work life balance (in 39 reviews)

More Highlights

73 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Not a place for me

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Consultant in Melbourne
    Former Employee - Consultant in Melbourne

    I worked at Amdocs full-time (more than an year)

    Pros

    - Truly an international organisation with design in Israel, development and testing in India and client sites across the world.
    - Great place to learn about telecommunications industry and leading products used by the heavy weights in the industry
    - Great peers

    Cons

    - Low pay and long hours
    - Training was limited unless you were lucky and the client wanted someone with a specific skillset and no one was around and you happened to put your hand up to do it.
    - Dismal bonuses

    Advice to ManagementAdvice

    When you see an attrition rate so high, you should take note and wonder why...

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    Only one word: Worst!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Manager in Tokyo (Japan)
    Current Employee - Project Manager in Tokyo (Japan)

    I have been working at Amdocs full-time (more than 3 years)

    Pros

    If you want to become a zombie or slave, you are most welcome to work here!

    Cons

    Very poor management, ping-pong-ing issues and get used to only blame its workers for whatever reason, no matter how ridiculous it can be. For them, top management always right! No long term clear action to achieve a target, messy timeline for projects.

    Advice to ManagementAdvice

    Stop being arrogant and ignorant. Go down to the operation level and see for yourself what is happening, not depends solely on reports and statistics. Numbers always do not reflects actual situation.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    Very slow growth in company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Amdocs full-time (more than 3 years)

    Pros

    The company have really great culture to work in. They take care of your basic needs in office.

    Cons

    Manager are still in mode of being a developer . Due to which they end up performing technical stuff and lose on managing people and their expectation.
    Ultimately resulting poor performance by people.
    This is is no more a product base company

    Advice to ManagementAdvice

    We need need managers not micro managers.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5.  

    Very dissatisfied

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Programmer in Dallas, TX (US)
    Current Employee - Programmer in Dallas, TX (US)

    I have been working at Amdocs full-time (more than 8 years)

    Pros

    Stable company, many branches in the USA

    Cons

    You are a small screw
    Need to be from Russia to get promoted
    Appreciate employees who seems like working and not really working
    10 managers over 1 resource

    Advice to ManagementAdvice

    Look better who really contribute to the company

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    One of the worst companies I worked for

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Amdocs as a contractor

    Pros

    The work is high-tech and fascinating. Some great colleagues too. Fascinating locations worldwide.

    Cons

    I found the management arrogant and aloof. This resulted in a poor relationship with the customer as well as with suppliers.

    Advice to ManagementAdvice

    Bring in managers who show respect to people.

    Doesn't Recommend
  7.  

    Worse company i have worked for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - SSME in Gurgaon, Haryana (India)
    Current Employee - SSME in Gurgaon, Haryana (India)

    I have been working at Amdocs full-time (more than 3 years)

    Pros

    onsite on the cost of technical expertise

    Cons

    bad bad management, worst culture, worst managers, worst HR, politics everywhere, lack of knowledgeable people, no learning, zero technical expertise, good performance is never appreciated, low salaries, worse industry hikes, buttering is the only criteria for anything good that will happen to you.

    Advice to ManagementAdvice

    remove old managers who gives no good input, take high salary and do politics.
    follow policies and not politics.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  8.  

    Horrible, worst period of my life

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Amdocs

    Pros

    If you want the company to hire you and forget you exist

    Cons

    Benefits does not worth working for, management with ego, sucks life out of you

    Advice to ManagementAdvice

    Invest in employees then invest more

  9.  

    Don't walk, run away from this place.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Storage-software Development Expert in Champaign, IL (US)
    Former Employee - Storage-software Development Expert in Champaign, IL (US)

    I worked at Amdocs full-time (more than 5 years)

    Pros

    The only thing going for this place is the salary. They pay high salary for the area, which traps you if you live accordingly.

    Cons

    Office politics run rampant, even to the detriment of the product they put out. Programming is shoddy, with clients having to be repaid thousands and thousands of dollars due to poor implementation, and then patches are applied that end up breaking other things. More work is piled on, and they do not hire appropriately. They have cycles where they have to let people go, and artificially select candidates to place at the bottom of the bell curve to get rid of, then five months later realize they need to replenish because they THINK they have a new client coming on. BEWARE - they will hire you then the contract will fall through because the account execs are IDIOTS - and they will just tell you to leave with no feelings. Corporate used to send out employee satisfaction surveys, and they were so bad that have meetings were started on how to approve morale, then they decided it was just easier to get rid of the people who complained the loudest. Upper management is incompetent, and tries to micro-manage because they think the problem is the people, when in fact the process structure in Champaign stinks. People are given work with little preparation, and as for training - you better be prepared to learn it yourself somehow, because there is none. I blame corporate centers in Israel and St. Louis for looking with a blind eye toward a group of overall miserable people.

    Advice to ManagementAdvice

    Stop letting people from India take all the leadership positions. They have no idea how to relate to White Americans, and have no management nor people skills. As to the senior management team, they all need to be replaced. Most rose to the level of their incompetence, as the old adage goes.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10.  

    Worst Company if you want to work with Human Beings

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Subject Matter Expert in Gurgaon, Haryana (India)
    Former Employee - Senior Subject Matter Expert in Gurgaon, Haryana (India)

    I worked at Amdocs full-time (less than an year)

    Pros

    I wish i had ONE...
    NOthing to brag abt worst management worst leads,worst HR.

    Cons

    Leads provide No Guidance(not their fault,THEY THEMSELF know nothing)
    You have to give interviews even after joining the company.
    Worst Company for freshers
    WOrk not at all challenging...
    HR people dont listen and JUST ARE THE PUPPETS OF MANAGERS.

    Advice to ManagementAdvice

    Please try to become a company before trying to become a wonderful company..
    HAD A NIGHT MARE THERE............

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11. 2 people found this helpful  

    What a Joke

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - IT Software Engineer in Omaha, NE (US)
    Former Employee - IT Software Engineer in Omaha, NE (US)

    I worked at Amdocs full-time (more than 10 years)

    Pros

    If you're an American, you're good for maybe 3 months, then they move your job to India or Israel. This company got the IT contract of my past employer a couple of years ago and promised job safety. Instead, I got stuck training someone in Pumba, India in middle of the night for 6 weeks (didn't speak English). This company is a typical example of how our country is going downhill bigtime. I had a safe job with a telecommunications co. for years only to lose it to overseas. Unreal....

    Cons

    see above if you are even worried about where this country is going

    Advice to ManagementAdvice

    quit outsourcing......ruining Americans lives

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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