Amdocs
3.2 of 5 684 reviews
www.amdocs.com Chesterfield, MO 5000+ Employees

Amdocs Reviews

Updated Mar 22, 2014
All Employees Current Employees Only

3.2 684 reviews

                             

83% Approve of the CEO

Amdocs President, CEO, and Director Eli Gelman

Eli Gelman

(263 ratings)

65% of employees recommend this company to a friend
100 Employee Reviews Back to all reviews
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2 people found this helpful  

Dismal place to work. Only work for them if there are no other options.

Development Manager (Former Employee)
Charlotte, NC (US)

I worked at Amdocs full-time for more than 10 years

ProsBenefits: on par with most corporations. Healthcare is reasonably priced and plan selection is good.

Cons1. Very poor HR policies. Amdocs has a policy that there must be poor ratings given to some percentage of the employee base deserved or not.
2. When Amdocs bought the company I was working for the first thing they did was give senior management stay bonuses. Then everyone on the management team was demoted one level down.
3. The first thing Amdocs said after the acquisition was 'These people make too much money can't wait till we can take care of that'.

No, I would not recommend this company to a friend

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That's how extreme capitalism tastes

Java Programmer (Former Employee)
Haifa (Israel)

I worked at Amdocs full-time for more than a year

ProsYoung and dynamic environment
When economy not in it's worst, the easiest to get in as the first job

ConsYoung and dynamice environment actually means that every grown up around either promoted or bailed, and dynamic means they will never stop to get the most of your back.

Advice to Senior Management--censored--

No, I would not recommend this company to a friend

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Work on varied technologies but unfavorable compensations

Ssme (Current Employee)
Gurgaon, Haryana (India)

I have been working at Amdocs full-time for more than 3 years

ProsFriendly co workers and good environment to work all across the organization
Good onsite opportunities depending on the projects

ConsNo compensations for hard work
Unfavorable compensations rewarded in different divisions on same experience level
Words not being translated to actions

No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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SME - Review

Subject Matter Expert (Former Employee)
Pune (India)

I worked at Amdocs full-time for more than a year

ProsGood care of employees.
Good management.

ConsNo work on latest technologies.
Career growth is stagnant.

Advice to Senior ManagementNeed to make changes to the product with time.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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amdocs is not for technically sound employees

SSME (Current Employee)
Pune (India)

I have been working at Amdocs full-time for more than a year

ProsNice HR policies, good benefits, average salary,

ConsLeads and Managers(~80%) doesn't have any technical or leadership skills which impacts genuine performance reviews. In other words, if u r good in buttering and making good PRs with Leads & Managers then you r eligible for good bonus or hike and if you focused on pure working and learning then u r wasting ur time and Money.

KaiZen(Automation) -- Worst Idea Implemented in Amdocs.

Advice to Senior ManagementPlease have some projects which give some learning opertunities

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Not a company for Sales Guys

Anonymous Employee (Former Employee)

I worked at Amdocs full-time for more than 3 years

ProsGood products, delivery capabilities and strong brand

ConsThey ask you to get 100M$ deal without any support on ground. If not, they will leave you for a rot without any support to prove yourself. Shortsighted as they don't even know that a 100M$ deal especially in the area they operate requires >3 year to fructify. At the end of the day you get frustrated without a a support and leave after no increments in all those years

Advice to Senior ManagementYou are 3.2B$ for last many years while you could have been >5 B$ by now....your strength (insecurity) is proving to be your enemy as just when you are about to succeed your insecurity makes you take some stupid decisions/actions

No, I would not recommend this company to a friend

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sales yes men

Senior Director Sales (Current Employee)
Atlanta, GA (US)

I have been working at Amdocs full-time for more than 5 years

Prosdiverse and good pipeline of products,and great installed based of customers...string delivery organization and well known name

Conssales leadership wants simply yes men....too buddy buddy with each other..no encouragement to look at new ways and new initiatives.....lack of new and exciting products...no investment in products......

Advice to Senior Managementget rid of NA sales leadership...

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Excellent people, horrible management

Anonymous Employee (Current Employee)

I have been working at Amdocs full-time for more than 8 years

ProsCoworkers that are willing to work themselves to death to deliver, extremely knowledgeable and helpful. Decent salary and benefits

ConsHelpful coworkers do not extend to management or HR. No work/life balance. No growth plans. yearly reviews turn into high school popularity contest if you're even lucky. Most times promotion will depend on your last name.

Advice to Senior ManagementNot going to even waste my time.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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So much hope. So little actual good

Senior Consultant (Current Employee)
Dallas, TX (US)

I have been working at Amdocs full-time for more than 3 years

ProsPay is ok, Health benefits are good. Offices can be nice as fac staff there is trying to make improvements.

ConsProjects with insane timelines to keep clients happy. Amdocs delivers alright, over the bodies of it's staff.

You can move up if you are Israeli. Otherwise, just wait in the back of the bus, for a longtime. Promotions, bonus, raises, etc go to the Israeli first, and everyone else third no matter how good you are.

The same goes for your role or job duties, you end up doing the crummy work while any good roles will be given to Israeli brought over either from within the company or a friend hired on from outside. The amount of protectionism is really sad.

HR dept is a mess, every year the process is changed and you have little to know idea what you will be graded on. Management feedback is nonexistent and you are left guessing if you are doing a good job or not. Once you get your grade from the annual review, it is to late to do anything about it and you are stuck with it for the year as there is no grievance process.

Advice to Senior ManagementValues program was a nice idea but appears to be nothing more than lip-service now. Give the staff a grievance process and STOP agreeing to these project timelines just kiss the client's rear end

Yes, I would recommend this company to a friend

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Good place to work but not for growth

Programming Senior Subject Matter Expert (Former Employee)
Dallas, TX (US)

I worked at Amdocs full-time for more than 5 years

ProsGood culture, Amdocs is topmost player in its domain. Workplace is very competitive and good people around.

ConsYou can not grow much here specially if you are not Jewish, there is big favor for Jewish folks even if they are not as good as other people. They get promoted quickly and most of the managers are Jewish.

Amdocs concentrates only on telecom domain, so there are very few options outside Amdocs, some of the products and technology are only used in Amdocs so if you are stuck in those projects it will be very difficult to move out.

Very long work hours and you would be give work in out of proportion.

Advice to Senior ManagementGet some diversity in upper management. Some linguistic/accent training for managers from Israel, its very hard at time to understand what they say :) in important meetings.

No, I would not recommend this company to a friend

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