Amdocs

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Amdocs Reviews

Updated Jul 26, 2014
All Employees Current Employees Only

3.3 1,015 reviews

83% Approve of the CEO

Amdocs President, CEO, and Director Eli Gelman

Eli Gelman

(302 ratings)

69% of employees recommend this company to a friend

Review Highlights

Pros
  • Work-life balance can easily be maintained in a company like Amdocs (in 66 reviews)

  • The work culture here is awesome, I never felt any type of pressure (in 97 reviews)


Cons
  • work life balance; employees are encouraged to work many extra hours and weekends (in 137 reviews)

  • Management seems proud that there is no work life balance (in 37 reviews)

More Highlights
130 Employee Reviews Back to all reviews
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in
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Lots of promises, poor delivery

    Anonymous Employee (Current Employee) London, England (UK)

    ProsPay and benefits are good, although pay rises are small. I was in a company acquired by Amdocs and existing perks were honoured.
    Office environment good, with weekly fruit and delivery of snacks and small food items for staff.
    Amdocs seem keen to adopt new technologies, so potential chances to expand skills and learn new things.
    Amdocs offers training and online resources for learning

    ConsAmdocs is a massive 22000 person bureaucratic monster. Initial promises of training and career progression ended in nothing. Expect endless email invitations to pointless town hall meetings. For an IT company with a large IT dept and a dedicated dept handling mergers and acquisitions, the integration of our company into theirs was a mess, and this was not a unique experience as I heard of other companies that had also suffered poor experiences. In one case, they bought a company without realising the company had their own software platform. Their IT systems are a mess. Our IT manager was moved into pre-sales and an expensive contractor hired to do the exact same job. They are overly paranoid about security but then make mistakes like linking staff to the wrong personnel systems in their records, exposing personal information. Management and control of resources, servers, etc is very Israel-centric.

    Advice to Senior ManagementFollow through on promises of career development and training. Put more trust in external managers. Sort out the IT department. Stop spamming staff with pointless emails.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    OK

    SSME (Current Employee) Gurgaon, Haryana (India)

    Pros1. You get good food at various times of the day.
    2. Your GLs are not technically involved, so you can fool them anytime.

    Cons1. Your GL is just a manager who keeps on bugging you on the progress of the project. He doesnt help you technically at all.
    2. The company is just for the persons who can butter and have stayed in the company for a long period.
    3. No team hierarchy, persons with 1 year experience can be seen doing work of 5-6 years experienced person.
    4. No transparency.
    5. No onsite opportunities atleast in service sector. They always say there is no budget and company is trying to move all the work offshore.

    Advice to Senior Management1. Try look beyond people who have stayed long in the company. Promote people who are deserving.

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Not very good work

    Senior Software Tester (Current Employee) Gurgaon, Haryana (India)

    ProsFood and transport facilities are good.

    ConsBad quality of work
    Almost no growth options for people working in Testing domain
    Salary hike is very very bad as compared to other companies
    Weak HR
    Management only comes into picture during salary hikes. Rest of the year they are in dormant state

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    • Culture & Values
    • Work/Life Balance
    • Senior Management
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    • Approves of CEO

     

    Not a good place for women to work, very judgmental management

    Development Expert (Current Employee) Gurgaon, Haryana (India)

    Pros1>Site trip
    2> good exposure
    3> Its a pleasure working with israel team , you learn a lot

    Cons1> You feel vulnerable to judgement as a woman, management doesn't take you seriously
    2> Bad culture, 90% management is men and they work on loyalty gathering, you need to be in favor of managers to rise.
    3>A lot of people try to steal credit from each other, you need to be very hard to survive here
    4> During downsizing first people to be fired are women. At least in some teams.
    5> Not Much scope for technically inclined people, this is a place for beurocrats and only people who rise are the non technical ones.

    Advice to Senior ManagementTake a notice of deprecating culture in DVCI.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    No Processes, pathetic work life balance

    Senior Subject Matter Expert (Current Employee) Pune (India)

    ProsSince this is a product based company, the learning curve is good and also the in hand salary is better.

    Conswork life balance is worst.. the company has no value for employee and they care only about profit margins.
    People are only "resources" @ AMDOCS. The company holds not even CMMi 3.

    Advice to Senior ManagementUpper management keeps blind eye to work life balance although everybody is aware of the situation.
    The Israeli management does not care so its not a point.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    3 people found this helpful  

    Limited Options

    Anonymous Employee (Former Employee) Atlanta, GA (US)

    ProsFree parking, spacious cubes, excellent work personal life balance (often overtime is compensated by additional days off)

    ConsRegardless of how well you perform, raises are nonexistent (even for cost of living). Promotions rarely exist and usually only after one threatens to quit. Organization is quite disorganized and doesn't work well as a team. Not the ideal workplace for top talent

    Advice to Senior ManagementInvest in talent (promotions and pay increases). Ensure all teams are working to the same goal. Remove the hierarchy issues

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    1 person found this helpful  

    Too much office politics

    SSME (Current Employee) Pune (India)

    Proswork environment is cool
    food is ok

    Constoo much office politics
    they give some stupid reason to their employees for rejecting onsite,perks and at the same time offer teh same thing to others

    Advice to Senior ManagementSirjee...not all employees are colleaques some are frnds too...so learn to give reasonable reasons :P

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Not really a positive experience

    Senior Subject Matter Expert (Former Employee) Pune (India)

    ProsGood working environment
    lots of employee engagement activities

    ConsLots of internal politics
    Management does not allot projects as per skills

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    very dynamic environment... very challenging demands that will either make or break you...

    Anonymous Employee (Former Employee) Taguig (Philippines)

    ProsSalary - competitive
    Health benefits - competitive
    Collegues - its easy to approach locals
    opportunities to travel to asian countries for apac projects
    office - beautiful, has enough space for employees
    ot pay- covered for shifting schedules with junior and senior positions
    snacks- provided by company during weekdays
    salary increase - competitive as long as you comply with the criteria given by managers
    no dull moment

    Conswork load- high
    project timeline- aggressive, some are unrealistic
    team force - insufficient members in a team
    work life balance - not good. little time can be spent with family
    percentage of burn out- high
    management- still needs to work out in soft skills like leadership skills. Still needs to adjust to culture of local.
    communication- during issues people shout during discussions. its ok for foreigners because its normal for them... but for locals its culture shock.
    team work- not all teams work together to finish urgent task.
    managers - there are still managers which are hard to work with and are more of slave drivers.
    day off - there is a struggle to be able to get offs due to lack of members in the team
    long vacation - there is low percentage of getting long vacations due to lack of members who can cover the task of others.
    training- no formal training , they rely in peer to peer training and internal online training
    transportation- no shuttles provided to employees
    location of office is difficult to commute not near to affordable food establishments
    work from home is prohibited even during weekdays
    shifting schedule is not follow the sun
    culture shock - high
    health benefits - parents or other family members for single employees are not included to health card
    many locals resign due to many factors like stress, work load, poor management... etc
    non locals reassigned to other accounts due to stress and work load

    Advice to Senior ManagementTrainings- invest in techinal and soft skills formal trainings to employees to increase their competitiveness and market value.
    Transportation- provide shuttles with pick up and drop off points to make travel easier.
    Cultural orientation must be implemented to employees for them to be aware with each others difference and find a way to compromise.
    Management- there should also be confidential reviews given to management by employees for them to realize what areas they need to work on to increase the harmony within their team and increase the probability of employees to stay in company.
    increase employees in teams with high work load, to decrease the stress of employees and to increase work life balance
    implement programs / activities in company to increase employee engagement
    follow the sun shifting schedule
    Limit the scope of weekend support to p1 and p2 issues. on call offsite support.
    increase company events that will help employees relief stress in other activities outside of work
    have a separate support or team for production support and dev support

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    2 people found this helpful  

    Even the labors are treated better

    Senior Subject Matter Expert (Current Employee) Gurgaon, Haryana (India)

    ProsYou get lot of food to eat...breakfast is free, lunch is subsidized , you get fruits twice a day. Evening and night snacks are free.

    Cons1) no work life balance
    2) you might need to work 18 hours a day and next day,you are expected to report to office.
    3) hell lot of office politics
    4) employees are treated worse than factory labors.
    5) non existent HR system.

    Advice to Senior Managementa lot of money is wasted on useless training's, please ask your managers to adapt those in their lives also and start treating your employees as human beings.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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