American Greetings
2.8 of 5 179 reviews
corporate.americangreetings.com Cleveland, OH 5000+ Employees

American Greetings Reviews

Updated Apr 10, 2014
American Greetings – US – “Outside view”

All Employees Current Employees Only

2.8 179 reviews

                             

40% Approve of the CEO

American Greetings CEO and Director Zev Weiss

Zev Weiss

(92 ratings)

39% of employees recommend this company to a friend
25 Employee Reviews Back to all reviews
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NO hours!!!

PT Merchandiser (Current Employee)
Everett, WA (US)

I have been working at American Greetings part-time for less than a year

ProsI found a few new friends on this job.

ConsPay sucks, hours suck.... as a merchandiser iv had weeks as low as 3 hours a week, on the flip side as also being a revision crew member i have been over worked start work at 6am get off work 19hrs later to then have to be back at work the next day all for the same crappie wage.

Advice to Senior Managementhire supervisors that are competent, ones that care as much about the employees as they do them selves, someone who will take care of work hazards right away instead of 3 months later when they have been told by upper management to do something about it. all in all promotions should be given to someone deserving not just someone who is eager for more pay.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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No, do not do it!!

Area Supervisor (Former Employee)
Chicago, IL (US)

I worked at American Greetings full-time for more than a year

ProsFlexible work environment to a certain extent. Good, hardworking part time merchandisers.

ConsTerrible values in the personnel department, employees are just numbers. Field sales just puts more on the Area Supervisors territory w/o regard to work loads. Chicago DM is a "real winner". It pays to be friendly with..

Advice to Senior ManagementRun the company as a business, lose the paranoia. Stop building false sales numbers through revisions.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Former creative developer for AG properties

Creative Developer (Current Employee)
Cleveland, OH (US)

I have been working at American Greetings full-time for more than 5 years

ProsFormer president (open sexual harassment, psychological bullying) left the company. Ability to work on a variety of projects. Ability to taken on many roles, being a small department. It may be considered a good place to start out to gain experience.

ConsNepotism. Little advancement opportunities, unless considered a favorite. Work can be tedious. Employees are often micromanaged. Changes to ideas and designs often based on subjective criteria, not what is the best idea. Not creator driven, more management driven. Revolving door of employees. Frequent layoffs. An entire AGP team was laid off, or chose to leave soon after, under current management. None of the laid off employees were brought back, and none of the people who left want to return (draw your own conclusions). Experience and talent here tends to be secondary to shallow criteria of wanting more youthful candidates with lower salaries (draw your own conclusions). If you are laid off or choose to leave, there is no other similar employment in the Cleveland Ohio.

Advice to Senior ManagementLess micromanagement. More trust. Value diverse opinions. Less favoritism. Value and keep talented, experienced, and dedicated employees.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Horrible Place to work if you actually WANT to earn the money they pay you.

Senior Business Analyst (Former Employee)
Cleveland, OH (US)

I worked at American Greetings full-time for more than 3 years

ProsJob Flexibility, Work Life balance, Lunches and organized events within the company

ConsPeople are undisciplined and/or fresh out of college. They behave like kids in the job environment often times swearing and talking about their nights out drinking. Employees would rather play ping pong or have an organized lunch paid for by the company rather than work. Deadlines were never met, projects were always over budget and they never actually followed any kind of method for project lifecycle. The company and it's employees are fractured and the various departments do not work or communicate with each other. This costs money!! Additionally they do not stop useless spending.

Advice to Senior ManagementStandardize your project approach. Adopt one type of methodology for project delivery. Get rid of your "AG Interactive" Department completely. They don't do anything beyond what you already have staff for in your coporate IT departments. Hire more seasoned prefessionals. Look at internal spending costs such as printing signs and running chairman awards and reduce those. And for the love of GOD do a final lay-off where you clean house and then focus on rebuilding!!

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Area Supervisor in Training

Area Supervisor In Training (Former Employee)

I worked at American Greetings full-time for less than a year

ProsIt's a job and right now it's hard to find a job
You get a company car, printer, laptop and office supplies
You don't sit at a desk all day

Cons-The mangers I worked with wanted to put me through 6 months of training in 1 month and blamed me for not learning fast enough when their plan didn't work. They hired me knowing I didn't have a sales/merchandising background.
-Area Supervisors manage the people who stock the card shelves (merchandisers). Merchandisers quit regularly because the job requires too much for too little pay. Who would want to manage a bunch of people who are quitting or thinking about quitting?
-I was told to eat while driving instead of taking a lunch break.
-I interviewed in November and didn't hear back. I emailed several times, all the way into March. It turns out that the woman who interviewed me switched departments, so they had to start the whole process over for me again...in April. After one of my face-to-face interviews, I was driving out of the parking lot and the interviewer called me and wanted me to come back in to talk to her. The interview was very disorganized.
-I was given 36hrs to decide on my offer even though I had another offer from another company. Not bad, but prospective employees might want to know this
-I didn't get to interview with the manager I actually spent most of my time with. If I had interviewed with that person, I don't think I would have accepted my offer.
-During training, I had to learn how to stock the cards. I would do this for 9 hours. I had to start wrapping bandaids around my fingers because I would get bloody hands from all the paper cuts.
-This job requires you to be alone in rural areas with just a store manager and a few employees sometimes. I felt unsafe several times. Some Dollar Store managers can get creepy in the back room.
-I'm so thankful I quit this job before I was relocated. American Greetings treats their Area Supervisors in Training terribly.
-I no longer buy American Greetings products.

Advice to Senior ManagementHire more Area Supervisors because they have way too much responsibility right now. Pay the merchandisers more money and allow them more hours to do their jobs.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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It's a paycheck

Anonymous Employee (Current Employee)
Brooklyn, OH (US)

I have been working at American Greetings full-time for more than 5 years

ProsIt's a paycheck
In house full service cafeteria
in house card shop

ConsBelow market pay
Below market benefits
Antiquated technology
Ineffective Mangers
Ineffective "Stack Ranking" evaluation system
Repressive 1960's culture
Annual layoffs
Lack of advancement opportunities
Too many meetings that accomplish nothing

Advice to Senior ManagementInteract and engage with your associates in a real sincere meaningful way. Your associates are real people trying to provide for their families. If you will honestly listen, your associates could be a wealth of ideas if they weren't so concerned about the threat of being laid-off every year.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Not Worth the Hassle!

Part Time Merchandiser (Former Employee)
Los Angeles, CA (US)

I worked at American Greetings part-time for more than a year

ProsThere are no Pros to working for this company.

ConsGood luck getting hours that are sufficient enough to do any sort of good work like cleaning up your department. But wait...if you go over your hours, you are threatened to get your hours back down or else. The "process" of getting rid of old product is a joke and extremely wasteful if the store doesn't have a recycling program. Management was always negative and had nothing nice to say. Want to know why the department looks like a tornado went through it all the time? Oh...probably because you're only scheduled an hour every other week. This company has no clue how to run a successful business.

Advice to Senior ManagementTreat your employees with more respect. They are not getting compensated for gas mileage and the hard work they do needs to be put in the spotlight. If you want better results, work on changing the whole part time merchandiser system. It's beyond outdated, and there's no way the amount of work required can be done in the little amount of time allotted.

No, I would not recommend this company to a friend

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Big mistake!

Part Time Merchandiser (Former Employee)
Boise, ID (US)

I worked at American Greetings part-time for less than a year

ProsSomewhat flexible hours, rewarding work when complete, independent work environment

ConsHorrible outdated equipment, unkind, passive agressive management, website and telephone support system not capable of meeting the needs of employees. Lots of crashes and times that you cannot even log in. Plan on spending lots of time on hold to a far away country waiting for help for your outdated technology to actually work in order to do a job that you are not given enough hours to do reasonably.

Advice to Senior ManagementEncourage and build up your employees starting at the bottom. Don't throw away so much product and instead pay the little guy more for the extremely hard work they do. And if that cannot be done, then at least donate the wasted product.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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not the same

Merchandiser (Current Employee)
San Diego, CA (US)

I have been working at American Greetings part-time for more than 10 years

Prosflexible hours, on your own, and if you love organization then this is the place for that. if you need more time with your family then this is a great place. it gives you that flexibility.

Consnot enough time, team leaders are very conspiratorial and backstabbing, and if they don't like you they find ways to take you out of your stores. some of the area supervisors have this attitude that they know it all. they have some form of a click together. they are very demanding for such small pay and no hours. it's a shame that this company is the most wasteful company ever. they throw too much product away instead of reusing it or dropping the price down. i don't agree with throwing product out. i agree with reselling it for a smaller price or reusing the product for next year or taking it to a 99 cent store for reduction and still get a tax write off for it.

Advice to Senior Managementwhy don't you find better ways to give more hours to the vendors, and hire more empathetic area supervisors. how about stop throwing product away and give only what is needed in the store. don't waste product. makes me sick! figure out how to get your tax write off without throwing product away!

No, I would not recommend this company to a friend

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Not a place I would recommend.

Anonymous Employee (Current Employee)

I have been working at American Greetings

ProsCulture outside of the IT department

ConsSo many levels of management, good ole boy club

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Glassdoor is your free inside look at American Greetings reviews and ratings - including employee satisfaction and approval ratings for American Greetings CEO Zev Weiss. All 25 reviews are posted anonymously by American Greetings employees.