Avis Budget Group

  www.avisbudgetgroup.com
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Avis Budget Group Reviews

Updated Jun 14, 2014
All Employees Current Employees Only

2.9 375 reviews

61% Approve of the CEO

Avis Budget Group CEO Ron Nelson

Ron Nelson

(131 ratings)

45% of employees recommend this company to a friend

Review Highlights

Pros
  • Good benefits including sick days and paid vacation(in 16 reviews)

  • It's a Union location and there is great benefits because of the Union(in 13 reviews)


Cons
  • Upper management does NOT listen or care about the workforce(in 23 reviews)

  • long hours with no overtime, bad weather means flight delays(in 19 reviews)

72 Employee Reviews Back to all reviews
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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    Poor Rental Sales Agent Training At Counter

    Rental Sales Agent (Current Employee)

    ProsBenefits

    Large blocks of slow periods at my location.

    I am single, so I don't mind working weekends, holidays, odd shifts.

    Due to my previous work history, there is ample room for advancement.

    ConsOperations managers are nice but do not perform some of their duties to adequate levels. For example:

    They don't train the rental sales agents at the counter, despite the fact that it is their policy to do so.

    Poor/slow resupply of smaller vehicles from the cleaning department, and slow shuttle drivers. How many shuttle drivers does it take to change a light bulb?

    I accepted and even embraced their upselling and selling of add-on products. However, when we have a longer rental period from a customer, such as 3 weeks, with no upsell or add-ons, it drags our average down.

    If we don't meet sales expectations, we can be let go. Maybe they should place less weight on these longer rentals as it pertains to our average. This is the reason I will not recommend this company to friends.

    Advice to Senior ManagementAccountability for ops managers on above. These are not difficult components to manage, but there isn't a mechanism to double check that they are performing these duties.

    My location has several employees that have been here for more than 10 years. They catch/fix some of these problems. The portion that fall through this line of defense result in service failures to the customers.

    Replace the antique DOS reservation system LOL.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

     

    Stressful

    Anonymous Employee (Current Employee)

    ProsCo-workers for the most part are very friendly and helpful. The training program is very in depth and helpful. Keeps you busy so time goes by fast.

    ConsManagement is never on the same page. You can be told you are doing great by several of them and then you basically suck by another. Different rules apply for different people. Moral since I have been here has gotten even worse.

    Advice to Senior ManagementGet on the same page! Deal with issues brought to your attention and dont bury your head in the sand. It hurts moral and makes us that work for you feel not important.

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Okay, no real room to grow in a career

    Anonymous Employee (Current Employee)

    ProsDiscount on car rentals that's the only perk. But you often can just catch a better deal through a travel site.

    ConsTerrible scheduling. Upper management seems to not know, better yet doesn't have an ounce of a clue what takes place during each shift changes when it comes to operations. Seniority is a big deal, you will always get the short end of the stick when it comes to scheduling, vacation time and personal time off requests.

    Advice to Senior ManagementGet a clue. Your customers, especially many of your corporate "Avis First & Preferred" are rude & treat your employees like crap.

    No, I would not recommend this company to a friend

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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Many long days for little satisfaction

    Anonymous Employee (Former Employee) Chicago, IL (US)

    ProsGreat co-workers
    Ability to travel to different locations

    ConsLow pay
    Zero work-life balance
    Family atmosphere not for management employees

    Advice to Senior ManagementPay your people for the time and sacrifice they give everyday!

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    The culture has changed too much; they're looking for twice work in half time; hurting their ability to keep employees.

    Anonymous Employee (Former Employee)

    ProsThe company has decent benefits, and seems to attract people. There still is a good feeling about working for the company and the competition for tops in the RAC market.

    ConsOnce they know that you are good, they expect an exponential amount. They throw more and more, until you are covered. They just can not seem to keep good employees becuase they work them to death.

    Advice to Senior ManagementAvis always said there was a good work/life balance. I suggest that you take a long look at the mirror.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Good start to my career, but lacked long term growth

    Anonymous Employee (Former Employee) Virginia Beach, VA (US)

    ProsIt gave me a chance when I was young and just getting started. Good computer skill training. Good benefits overall. My immediate co-workers were friendly.

    ConsI did not enjoy my management team and often felt held back. My manager one time kept track of how long I went to the bathroom (7 minutes). I was micro managed and felt underpaid and under appreciated. Truly lacked general appreciation on a regular basis.

    Advice to Senior ManagementManagement needs more interpersonal skills and should be encouraging younger employees to innovate. The living the values awards should be more than once a year and regular recognition should be implemented.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Less than average

    Account Manager (Former Employee) Seattle, WA (US)

    ProsThe job was fun. Company car.

    ConsVery old school. No forward thinking. Organization driven by fear.

    Advice to Senior ManagementLook at the directors and notice the turnover. You have a great product but mid level management is in fear of their jobs and it rolls downhill.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    1 person found this helpful  

    Good opportunity for college graduate if you want no free time, management threats, and a crazy amount of paper work.

    Operations Manager (Former Employee)

    ProsCompany vehicle and that's it.

    Cons1 manager to watch 30 employees is crazy. Responsible for more reports than possible to handle. 50+ hours minimum per week and no work life-balance. Very poor leadership and communication from everyone when in peak seasons. Poor quarterly bonuses even if location is doing excellent. To much gossip from sales associates which should not be allowed.

    Advice to Senior Managementbetter work-life balance. Lets managers do their job as described when initially hired. Hire an admin person for reports and let managers focus on the important part...sales.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    former employee

    N/A (Former Employee) Virginia Beach, VA (US)

    ProsDescent benefits & corporate discounts. Very casual work clothes (shorts in the summer time, jeans in the winter). Descent annual bonuses based on how the company did over all.

    ConsPromotions are hard to get & transferring out is hard as well. There is a lot of favoritism in different departments.

    Advice to Senior ManagementUpper management needs to stay in their offices during regular business hours. Some managers come and go when they please. Most management also needs to be available to their employees when a "supervisory" call becomes available.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    Swindle and be swindled

    Rental Sales Agent (Current Employee) Chicago, IL (US)

    ProsTHE MONEY IS AMAZING!!!! As a RSA. Learn how to "persuade" people to upgrade and buy insurance and this is THE BEST company to work for. Stay for a year or so make as much as you can and GTFO lbvvvvvvvs!

    ConsEVERYTHING ELSE. The leadership and team are all back stabbing and sneaky. I should know I became drenched in the disgusting culture of the company. Everyone knows the evil backbone of this company yet no one does anything.

    Advice to Senior ManagementGet out! Step down and allow good clean hard working people who care about customers to replace you.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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