BB&T

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BB&T Reviews

Updated 6 March 2015
Updated 6 March 2015
184 Reviews
3.0
184 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
BB&T Chairman & CEO Kelly S. King
Kelly S. King
184 Ratings

Review Highlights

Pros
  • This bank pays better than any other and you get an incredible work/life balance (in 31 reviews)

  • Decent balance of work/life and good benefits with the company (in 45 reviews)


Cons
  • In my specific role, there was not room for advancement (in 13 reviews)

  • Micro-managing, unrealistic sales goals and high pressure from management (in 25 reviews)

More Highlights

184 Employee Reviews Back to all Reviews

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  1.  

    High pay - highly demanding

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Branch Banker in Addison, TX (US)
    Current Employee - Branch Banker in Addison, TX (US)

    I have been working at BB&T part-time (more than a year)

    Pros

    The pay was great and the benefits were nice. The place had great culture, rotating around the perfect client experience.

    Cons

    old system, constant system errors, outdated technology, cheap, pushy in credit card sales, and way too much drama for a bank. It's not an ideal work environment, and the system is extremely sensitive and error prone. Plus, they cross train their employees and set quota's that are IMPOSSIBLE to reach. The company has a great culture and atmosphere, but without updating to the current era (their system is 30 years old), they will fail.

    Advice to ManagementAdvice

    Please update your systems and set APPROPRIATE quotas for your employees. You'll end up stressing them out and they will quit. In addition, please lose the extremely republican attitude within the work place. it's not making your impression any better.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at BB&T

    Pros

    Great company to work for.

    Cons

    Not enough time spent on quality training for the task. Training should be uninterrupted.

    Advice to ManagementAdvice

    Know where to draw the line when it comes to friendship and hard workers.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  3. 1 person found this helpful  

    Growing company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at BB&T full-time (more than 5 years)

    Pros

    Great training, if you ever have a question about something you can call branch info for help.

    Cons

    Not open about what is going on. You never get to interact with top managers so they don't get to know you, but these are the managers that control your career. They move employees around too much which makes the clients nervous. They have started moving away from their great mission statement and no longer are putting communities and employees first, it is all about the shareholders. If you make a big mistake you could be let go.

    Advice to ManagementAdvice

    Promote people who have a college degree, who work hard, and show up everyday. Upper management needs to do a better job of going out there and knowing their employees. Upper managersneed to start working towards moving the company back to the Mission Statement and Core Values. If they did this would be the best bank to work for again but until then I hope they don't don't lose all of their great employees because they are stressing them out too much about hitting numbers every month instead of doing what needs to be done for the clients.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5. 1 person found this helpful  

    Great benefits, marginal pay, hard to move up

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Analyst in Winston-Salem, NC (US)
    Current Employee - Analyst in Winston-Salem, NC (US)

    I have been working at BB&T full-time (more than 5 years)

    Pros

    Company has great benefits and is mainly loyal to their employees. Usually work with competent team members who are willing to learn. Training program is excellent.

    Cons

    It is hard to move up within the company, especially to break into management. Company likes to promote from outside the bank which makes it hard to stay loyal because of the risk of getting stuck. Raises are once a year and are usually very minimal.

    Advice to ManagementAdvice

    Pay and promote the employees like you want to keep them. It does not seem that the company is willing to put the time or effort into its current staff, causing many to be picked up by other companies with better pay.

    Recommends
    Neutral Outlook
    Approves of CEO
  6.  

    Earn your seat at the Micromanagement Table

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at BB&T

    Pros

    Retirement Match, Insurance, Banking hours

    Cons

    Micromanagement, Dated methods of thinking, Telemarketing

    Advice to ManagementAdvice

    Need fresh ideas, don't stretch current employees too thin, value your current relationships with employees and clients, stop buying more banks and start making the ones you have quality

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  7.  

    Sneaky but productive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Teller Part Time in Jacksonville, FL (US)
    Former Employee - Teller Part Time in Jacksonville, FL (US)

    I worked at BB&T part-time (more than a year)

    Pros

    Productive environment.
    Good entry level skills training.
    Pay is better than most.

    Cons

    Management will crush you if you disagree.
    Old school thought process.
    Sales leads often already worked.

    Advice to ManagementAdvice

    Clean up retail level and alleviate power tripping micro-management.

    Recommends
    Neutral Outlook
    No opinion of CEO
  8.  

    Mixed review as employee but a great place to be a client.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Client Facing Administrative to Wealth
    Current Employee - Client Facing Administrative to Wealth

    I have been working at BB&T full-time (more than 5 years)

    Pros

    I enjoyed working at BB&T Wealth in re: my internal partners from Trust Ops., Commercial Lending, Financial Planning, Portfolio Managers, etc.

    If you're looking for great Benefits, look no further.

    Cons

    Don't expect advancement or a promotion at age 45+ if you are a female... it's quite difficult. You might find the atmosphere turns unpleasant. Sort of a 'how dare you' attitude. Most of the client facing key players in BB&T Wealth are in their 30's (mostly male and a few female); except management, most of whom are mid 40's - 60's and almost all male.

    They're salary offer will be a bit lower than you may expect... my suggestion ask for an extra week of vacation:)

    Advice to ManagementAdvice

    to: Upper Management

    I sought advancement so that I could have a more mentally stimulating and content challenging career. Also so I could make more money to provide a better lifestyle for myself and my family, save for retirement, rent a beach house for a week in the summer, enjoy my hobby, etc.

    You are not giving women over 45 years of age opportunities for advancement in BB&T Wealth.

    I'd suggest you add oversight so that your mostly male (mostly middle aged) managers do not overlook women in the 45+ age group. And you need to create a Liaison role where that person can coordinate with HR and hiring managers when they have an internal qualified candidate in my age group. You need to set clear guidelines and expectations for that person. Managers need to have support from upper management and the resources available just like they do when they bring on the younger person.

    *I don't think you should rely on your recruiting team to assist my age group. I found them to be disinterested, indifferent or rude (not returning phone calls). I think they receive mixed messages from management as to what their role is. I don't think they know how to help my age group navigate within the system. I think they don't champion my age group well with internal managers looking to fill a position. I think they receive no incentive to be helpful. I think they have no oversight themselves. I think many internal managers pushed to meet goals are less likely to hire someone in my group. I think because this is happening management is responsible for making a change.

    Don't lose sight of the fact that we add value. I found that female customers confided in me, trusted my opinion and counted on me to follow through with everything I promised. The majority of these female customers: 1) make the financial decisions for their family (as I do in mine), and 2) will outlive their husbands and inherit the assets. Get my drift? It would be very safe to say the male customers found me just as competent!

    Positive Outlook
    Approves of CEO
  9.  

    Pretty good company overall

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    Former Employee - Retail Lending
    Former Employee - Retail Lending

    I worked at BB&T full-time (more than 10 years)

    Pros

    Good benefits, one of the few companies which still offers a pension plan. Co-workers were great!

    Cons

    Was behind the curve with technology upgrades. Recently began a reduction in force

    Recommends
  10.  

    Decent place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Greenville, SC (US)
    Current Employee - Anonymous Employee in Greenville, SC (US)

    I have been working at BB&T full-time (more than 3 years)

    Pros

    Great benefits, lots of time off once you have worked there for five years

    Cons

    very difficult to be promoted, hard work is not rewarded quickly, bonuses have been cut

    Doesn't Recommend
    Positive Outlook
  11.  

    Good company and growing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at BB&T

    Pros

    You learn a lot about insurance and different processes. Very structured but due to the constant changes in the insurance industry some processes may be outdated.

    Cons

    Stressful at times. Not enough encouragement from some of the supervisors. Sometimes pushed to the max.

    Advice to ManagementAdvice

    More guidance when asked by employees.

    Recommends
    Positive Outlook
    Approves of CEO

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