Bridgepoint Education

www.bridgepointeducation.com
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Bridgepoint Education Reviews

Updated 12 February 2015
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3.0
30 Reviews
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Bridgepoint Education CEO and Director Andrew S. Clark
Andrew S. Clark
16 Ratings

30 Employee Reviews

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  1. Great Benefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Bridgepoint Education

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Company has great health benefits, PTO, Paid sick time, 401K, full health coverage.

    Cons

    Lots of snakes in the weeds.

    Advice to Management

    Before you give advice. Know what you are doing.

  2. I worked for Bridgepoint Education for more than 5 years

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager in San Diego, CA (US)
    Former Employee - Manager in San Diego, CA (US)

    I worked at Bridgepoint Education full-time (More than 5 years)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    The medical benefit plans and wellness programs are above average, Education for employees. 13 paid holidays, plus a gift of holiday time from the CEO annually. The facilities are very comfortable and the interior design is very modern. Gym facilities, onsite cafeteria, and convenient work locations. The salaries are competitive. They do give back to the community through a variety charitable activities and promote education through grant programs.

    The mission of the organization and it's leadership have remained consistent to provide high quality, innovative education services to enrich student's lives through higher education via their institutions (Ashford University and University of the Rockies) and technologies (Thuze and Waypoint Outcomes) . Their quest to modernize the student learning experience through their innovative technologies (formerly Thuze, Waypoint Outcomes etc) makes for a more positive learning experience. The quality of my education at a traditional college was horrible in comparison. I have witnessed thousands of students turn their dream into a reality.at AU and UoR.

    Cons

    During my tenure, the organization was top heavy and during the high growth period, it was obvious that the Executive team and the HR Leadership did not have the experience in OD, workforce planning and talent management. Communication and collaboration is a hit or miss. In my opinion, working in silos reduced efficiency in the overall operation of my department, it also reduced morale and made it confusing as to who was doing what, and it contributed to the demise of a productive departmental culture.

    Some but not all promotions were being handed to "friends" "family" or the "fave" with no equal opportunity for others to apply and interview (no policy or procedure to ensure a fair process) which still exists today.

    They are still very much a young organization with a lot of room for improvement, but this does not make them any different from other organizations.

    Lack of follow through on certain promises in "Town Hall" meetings with CEO and minimal contact with Executive Leadership.

    Professional development budget eliminated for some, but not others, bonuses for managers were eliminated.

    Advice to Management

    Follow through on what you promise or don't promise it; flatten out the organization, hold ALL your VPs, AVPs, Directors accountable for their performance (some are taking advantage of the "life" in the work/life balance) Ensure that ALL departments are demonstrating that they are collaborating on their assigned initiatives by eliminating silos, and pay a surprise visit to their weekly meetings. Promotions should go through a more formalized process and eliminate nepotism. Secret shop your talent acquisition team to ensure a better candidate interview and onboarding experience.

  3. Maturing company, going in the right direction.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Bridgepoint Education full-time (More than 5 years)

    Doesn't Recommend
    Positive Outlook
    Doesn't Recommend
    Positive Outlook

    Pros

    Great people. Focus on improving lives of students. Maturing and headed in the right direction.

    Cons

    Fewer opportunities within the company than there used to be.

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  5. One Way or Another Get That Student to Admissions

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Student Inquiry Coordinator in San Diego, CA (US)
    Former Employee - Student Inquiry Coordinator in San Diego, CA (US)

    I worked at Bridgepoint Education full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Great benefits & pay, however not all time off requests are honored, even with plenty of notice. Weekend shifts are required. Supportive team environment.

    Cons

    Managers are inconsistent in communicating with their teams changes from upper management. Policies are constantly changing as the university evolves. Shifts, management and team changes are continual. Being flexible is expected. Weekend shifts are mandatory and there is no extra pay for working weekends. Work is not challenging, no room for advancement. Dead end job.

    Advice to Management

    Quality conversations with students matter vs. quick as possible. There needs to be room for advancement and leadership within the department as the jobs are not challenging.

  6. Educational Sales Admissions Counselor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Admissions Counselor in San Diego, CA (US)
    Former Employee - Admissions Counselor in San Diego, CA (US)

    I worked at Bridgepoint Education full-time (More than 3 years)

    Pros

    Great pay and only need 30 credits to start.

    Cons

    On the phones all day.

    Advice to Management

    Balance leads to admissions counselors.

  7. Helpful (3)

    Must be Numbers Driven

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Student Inquiry Coordinator in Poway, CA (US)
    Former Employee - Student Inquiry Coordinator in Poway, CA (US)

    I worked at Bridgepoint Education full-time (More than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    They do a good job of attempting to keep employee morale up. Good pay for what you actually do. Hard to find a job... actually nearly impossible to find a job that pays this well for something that doesn't take a lot of brain power. Fun co-workers. Free food every now and again. Free access to on-site gym. Excellent health coverage.

    Cons

    Very monotonous. Numbers are essentially all that matter. Even though your job may be to "help" and qualify prospective students, the goal is to make the company money even if your gut says no... they will tell you yes in order to hit numbers and attempt to make a profit. That part can kind of mess with your head.

    Advice to Management

    Try to see things from a subordinate perspective. Don't look at us as a means to an end in order to keep your cush salary.

  8. Top Heavy

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Bridgepoint Education

    Pros

    Work with extremely smart, motivated developers.

    Cons

    Too many managers and directors.

  9. Helpful (1)

    positive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Bridgepoint Education

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    positive working environment, work life balance is positive

    Cons

    struggles with career growth for individual employees, brings in outside employees versus promoting from within

  10. Helpful (1)

    Enrollment counselor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Enrollment Advisor in San Diego, CA (US)
    Current Employee - Enrollment Advisor in San Diego, CA (US)

    I have been working at Bridgepoint Education full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Benefits, salary, hours and coworkers

    Cons

    the pressure to sell, mangement

    Advice to Management

    re-think how you are getting leads, make education more affordable, appreciate employees.

  11. Not a bad company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Bridgepoint Education full-time (More than a year)

    Neutral Outlook
    No opinion of CEO
    Neutral Outlook
    No opinion of CEO

    Pros

    Had a good environment at first but went kind of downhill. I had great managers while I was there and I knew they were on my side.

    Cons

    Numbers are super important to the company overall and the organization is constantly adding people and then laying them off. No real analysis of what they need.

    Advice to Management

    Get some people in that can project more accurately so that you can grow and not have so many turn-overs.

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