Bridgepoint Education
2.6 of 5 76 reviews
www.bridgepointeducation.com San Diego, CA 5000+ Employees

Bridgepoint Education Reviews

Updated Mar 12, 2014
All Employees Current Employees Only

2.6 76 reviews

                             

27% Approve of the CEO

Bridgepoint Education CEO and Director Andrew S. Clark

Andrew S. Clark

(51 ratings)

36% of employees recommend this company to a friend
18 Employee Reviews Back to all reviews
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No Honor & Integrity - w/ company since 2007

Institutional Research (Current Employee)
San Diego, CA (US)

I have been working at Bridgepoint Education full-time for more than 5 years

ProsFree or discounted tuition offered to employees, spouses, and dependents who attend Ashford University or University of the Rockies. Casual dress and work environment.

ConsEducation and for-profit are huge contradictions. The focus is not on empowering and engaging students, its increasing enrollment and the amount of government financial aid paid to your institution. The struggling enrollment numbers have created layoffs every six months since 2012.

Advice to Senior ManagementThe organization is too fr gone for advice. Things are not going to change. It is up to the employees to recognize the organization does not have the students or employees best interest at heart. Collect your paycheck, learn as much as you can, get your diploma, and move on.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Great ideas, lack of vision in realizing them

Anonymous Employee (Former Employee)

I worked at Bridgepoint Education full-time for more than 5 years

ProsGreat people in my division. Most sites have gym and cafeteria. Great life/work balance in my dept. Challenging and fulfilling work.

ConsCult-like executive worship. Lack of clear vision/mission, except to turn a profit. Rampant nepotism, HR does not seem to exist for employees, but to protect management.

Advice to Senior ManagementFlatten out the organization structure and do away with the rock star executive status. Get creative when it comes to laying people off. You would do better to find positions for some of the talented people who are let go b/c their positions were eliminated.

No, I would not recommend this company to a friend

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High hopes, Low return

Admissions Counselor (Former Employee)
San Diego, CA (US)

I worked at Bridgepoint Education full-time for more than a year

Prosbenefits, pay, tuition reimbursement, facilities are clean, convenient locations

Consculture, lack of clarity between management and other employees

Advice to Senior Managementwork on having candor and clear communication

Yes, I would recommend this company to a friend

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Student Dispute Resolution Center

Student Dispute Resolution Specialist (Current Employee)
San Diego, CA (US)

I have been working at Bridgepoint Education full-time for more than a year

ProsThe company is starting to focus on employee retention. I enjoy my co-workers and the company takes social responsibility very serious.

ConsThere are not many positions available to promote. The company needs to focus on hiring more people so the current employees are not over worked. This will allow employees to produce quality work, which will in turn make the student more successful.

Advice to Senior ManagementHire more people.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Ups and Downs, but Headed in Wrong Direction

IT Director (Former Employee)
San Diego, CA (US)

I worked at Bridgepoint Education full-time for more than a year

ProsMany work teams are able form strong bonds, have fun - it all depends on the manager, Director, VP of the particular area.
Will cover 100% of tuition for bachelors or masters if at their schools.

ConsSome really bad individual management makes it awful for certain team - be sure to interview them as much as they interview you.
Salaries are low compared to industry (have not increased in years)
CEO was awarded title of "greediest CEO in America" a few years back - rightly so. While there are layoffs and low staff salaries, he earns $20-25 million per year. (At a company whose total revenue is around $800million! Totally unacceptable)

Advice to Senior ManagementGet CEO and top exec salaries in line with reasonable numbers for a company no longer growing rapidly. That alone would vastly improve profitability and share price. Exec salary, distractions (like the current HR lawsuits), and lack of leadership now that company is beyond startup mode are stifling its potential.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Sad to see such a great place go downhill

BTS (Former Employee)
San Diego, CA (US)

I worked at Bridgepoint Education full-time for more than 5 years

ProsI worked for BPE for 5 years. The earlier years were amazing even if a bit dysfunctional at times. There was better community, camaraderie, team work, an air of cooperation, and a true desire to become better at all we did. We may not have always achieved doing a specific process better but we tried and were truly interested in improving. The team events in the department were phenomenal! We felt like a community and had events that encouraged that we be connected. I had true friends I will carry on into my other positions. We protected and looked out for each other. That all started to change when we went public.

ConsAfter going public, the senior management and C-level folks made the priority the shareholders, not doing the right thing for the company or the business. Because of that the company work environment went downhill. Morale took a hit. BTS in particular kept thinking the answer to fixing all our business problems was to keep reorganizing. They would wait 6 months, then reorganize again, never letting us settle into something constructive and productive. Our efficiency kept dropping as did the desire to work as a team. The only reason I stayed for the last year was my love of the people I worked with, and second was the desire to stay in a job I had verses going in search of one.

Then we had the first major layoff in January 2012. It was the single most horrible experience in over 20 years of working I have ever experienced. I wasn't laid off but many of my friends were. And they were treated so inhumanely it ended up being a traumatic experience rather than a manageable one. Not that it would have been easy no matter what, but seeing people treated as if they were a number, a criminal or simply didn't matter was just horrible. Then I saw about 100 people leave after the fact...just from BTS. It was hard to be motivated to work for a company that no longer had any desire to be loyal to its own people.

The benefits slowly are being whittled away so that more of the expense is picked up by the employee and the quality of the benefit is going down. Because BPE had to become more fiscally responsible (and they certainly needed to do so), the team events were cut back drastically. While that makes sense, they could have been replaced with less expensive things, like a day out at the park, potlucks, or other things like that. I didn't expect my employer to pick up the tab for everything. I can contribute. As a matter of fact, people tend to take ownership and have pride in what they directly contribute to.

And BTS' senior management does a very poor job with strategic planning. And there is no excuse for it. Planning and execution should have been their primary job. And they failed to do so every year. This last year was the closest and it was still poorly structured. And forget communicating it. What was thought about stayed in the management meetings and never went any further. Poor communication and poor execution.

Advice to Senior ManagementSee the cons...strategic planning, communication and execution. Take some classes and learn how to do that. Most of you are simply poor at it. I really think Andrew Clark is more interested in his bonus than in his company and what he started it for. $12 million in bonuses to date this year. I would have given it back given how many people have had to be cut. And we really couldn't afford to cut in BTS. And figure out how to encourage team work without spending a lot of money. It's possible to do. I did it while there and tried to do so as an example of what could be done. You're leaders...lead.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Entry Level Haven

Student Inquiry Coordinator (Current Employee)
Poway, CA (US)

I have been working at Bridgepoint Education full-time for more than a year

ProsGoals are direct and understood from the top to the bottom

ConsOpportunity for growth is very limited

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The people are not the problem, the system is. Good people, broken system.

Legal (Current Employee)

I have been working at Bridgepoint Education full-time for more than 3 years

ProsI know I would love my co-workers if I spent time with them outside of work. However, the system makes me dislike some of them because of what they are asked to do, not who they are. The pay is decent, manageable. I love being an exempt employee, I probably would not work here is I was asked to not be.

ConsSince I have the job I do, I see all of the wrongs the university does as a whole, from a student's perspective. The system is definitely more valuable than the employee. I wish I would have worked here before it became a "public" company.

Advice to Senior ManagementGet new management. I cannot stand it when the system is put before the employee, not a recipe for success.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Great intention, bad invention

Anonymous Employee (Current Employee)
San Diego, CA (US)

I have been working at Bridgepoint Education full-time for more than 3 years

ProsBridgepoint pays very generously, and the benefits are out of this world.

If you're not into accountability or feedback, this is the place for you. You can expect an automatic pay increase of between 2-5% every year, in exchange for losing the right to negotiate your salary.

Very casual environment, everyone just shows up whenever they feel like it, and no one keeps track of sick days or vacation time. We come and go as we please.

ConsThis company revels in its incompetence and covers it up with huge paychecks and benefits.

HR, training and development are a joke. The corporate culture there allows people to behave rudely without repercussion. There is no clear path for promotion or advancement. The few people who do get promoted tend to be friends of the executives.

If you need to get information or find someone to do something for you, good luck. It can take a whole day of emailing around to different departments before you find the right person, and the she'll tell you it's not her job.

Minor decisions and processes that should only take a day or two to get done will often get stretched out for weeks on end. It takes an act of Congress to get a project started, let alone finished.

There is no vision. No strategy. No long-term plan beyond "keep our accreditation, no matter what." As a result, the Legal department pretty much has veto power over every little decision.

Advice to Senior ManagementStop being so insular and talk to us. Show your face, instead of hiding behind your office door or in your private seventh-floor gym. We've gone for months without seeing you. Give us some kind of strategy or vision. 90% of being a leader is just showing up.

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If you dont mind inside sales with outbound calling of their so called "warm leads" then its great.

Military Enrollment Advisor (Former Employee)
San Diego, CA (US)

I worked at Bridgepoint Education full-time for more than a year

Pros-Training
-Decent Pay for introductory/first time career
-Fun atmosphere until the micromanaging sets in
-Young corporate culture

Cons-Micromanaging
-They say you are an enrollment advisor-its pretty much telemarketing
-They only care about the numbers-couldnt care less of actual student success other than the academic advisors.

Advice to Senior ManagementStop micro managing!

Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

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Glassdoor is your free inside look at Bridgepoint Education reviews and ratings - including employee satisfaction and approval ratings for Bridgepoint Education CEO Andrew S. Clark. All 18 reviews are posted anonymously by Bridgepoint Education employees.