Brinker
3.3 of 5 73 reviews
www.brinker.com Dallas, TX 5000+ Employees

Brinker Reviews

Updated Apr 13, 2014
All Employees Current Employees Only

3.3 73 reviews

                             

71% Approve of the CEO

Brinker Chairman, President, and CEO Doug Brooks

Doug Brooks

(38 ratings)

68% of employees recommend this company to a friend
26 Employee Reviews Back to all reviews
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General Manager

Managing Partner/General Manager (Current Employee)
Fort Worth, TX (US)

I have been working at Brinker full-time for more than 10 years

ProsMoney was great after many years with the company. great leadership training

ConsExpectations of performance outcomes were unattainable. It was always stated it was as simple as serving burgers and beer but that was 30 years ago. The dynamics of the company became very complex with entirely too many plates spinning at one time

Advice to Senior Managementvery stressful physically and mentally. Very difficult to balance quality of life

No, I would not recommend this company to a friend

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Great Coworkers, but rude customers.

Server/Wait Staff (Current Employee)
Grand Rapids, MI (US)

I have been working at Brinker part-time for more than a year

Pros-Coworkers make the job fun
-Almost like a family with the other workers
-50% off on days you work and 25% off the days you don't
-Decent money being made if you work for it
-Flexible hours, and others are always eager to pick up shifts you don't want or can't have
-New Management already better than previous GM

Cons-Customers are often rude
-treated like a servant and not a server
-felt like a punching bag for customers who had a bad day
-Rarely acknowledged for what we did right, and always acknowledged for what we did wrong.
-On some occasions, you may walk out of a lunch shift with $8 dollars for two hours of work.

Yes, I would recommend this company to a friend

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It's no longer the company Norman Brinker envisioned.

Manager (Former Employee)

I worked at Brinker full-time for more than 10 years

ProsThe Chili's and Maggiano's brands are strong and solid within the restaurant industry. Work hard and play hard are still part of the culture. Most everyone there is top-notch to work with. Community involvement is encouraged.

ConsTeam building and relationships, although "encouraged" are not always that easy unless you are "accepted" into the clique that runs your restaurant, brand or department. Benefit programs are expensive compared to other companies.

Advice to Senior ManagementThe "in" people are not always the best in the business. You've let a lot of star players go to the benefit of your competitors.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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People company first with a huge emphasis on living the company culture

Anonymous Employee (Current Employee)
Dallas, TX (US)

I have been working at Brinker full-time for less than a year

ProsDiscounts at company-owned restaurants, great office location, work-life balance

ConsLack of onboarding and formal training for new employees

Advice to Senior ManagementWork on hiring practices and improve selectivity

Yes, I would recommend this company to a friend

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A very pleasing start with a less than stellar end.

Manager (Former Employee)
Louisville, KY (US)

I worked at Brinker full-time for more than a year

ProsNumerous locations with substantial opportunity. Pay was competitive and benefits were above average.

ConsAs is the case with many jobs, the company is only as good as the individuals working within it and my experiences were with individual of below average morals and character.

Advice to Senior ManagementRemember that people are the life-blood of any business.

No, I would not recommend this company to a friend

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Long term stress for short term gains

Bartender (Former Employee)
Denham Springs, LA (US)

I worked at Brinker full-time for more than 3 years

Prosgood money
corporate stability
opportunity for advancement
employee benefits for full-time employees
loyalty benefits

Consfood service
long hours
constant management changes
no part-time benefits
large, detailed menu

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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mediocre experience

Real Estate Manager (Current Employee)
Dallas, TX (US)

I have been working at Brinker full-time for more than a year

ProsBrinker tries to achieve a good work hard, play hard atmosphere.

ConsThe company can be very political.

No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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Change has hurt this company

Line Cook (Former Employee)
Metairie, LA (US)

I worked at Brinker full-time for more than 10 years

ProsThe company is easy to get a job, but this will also mean that other new people are constantly coming in. They have annual softball league which is always fun and after long term yearly bonus is available.

ConsYearly bonus does not add up to a real vacation. There is no vacation pay that was removed in2011. Training is virtually nonexistent. The change in company direction came after original owner died and has not gotten better. No benefits and insurance is so high it is unaffordable even by management.

Advice to Senior ManagementKeep the employees you have because it is hard to find good help and with no benefits it will be even harder.

No, I would not recommend this company to a friend

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A fabulous culture that's dying...

Anonymous Employee (Current Employee)

I have been working at Brinker full-time for more than 3 years

ProsThere are many nice people and a relaxed work environment.

ConsNew management is trying to make Brinker better but in doing so, they loose what sets Brinker apart. Things aren't the same anymore and every decision that is made seems to make things worse.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Average

Managing Partner/General Manager (Current Employee)
Las Vegas, NV (US)

I have been working at Brinker full-time for more than 8 years

ProsLove Chili's. Flexible work hours and schedule. Pay for performance, the bette you do, the better you make.

ConsHealth benefits are sub par. Used to be an industry leader in this, but have fallen way behind.

Advice to Senior ManagementThink 5-10 years ahead. Unemployment will return to the lows it was 5-6 years ago, at which point you will need something to attract talent.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Glassdoor is your free inside look at Brinker reviews and ratings - including employee satisfaction and approval ratings for Brinker CEO Doug Brooks. All 26 reviews are posted anonymously by Brinker employees.