CSG Systems International

  www.csgi.com
  www.csgi.com

CSG Systems International Reviews

Updated 9 August 2014
Updated 9 August 2014
52 Reviews
3.4
52 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
CSG Systems International President, CEO, and Director Peter E. Kalan
Peter E. Kalan
30 Ratings

Review Highlights

Pros
  • Work life balance - dont have to work crazy hours (in 6 reviews)

  • Its a relaxed place where you are free to work from home whenever you want (in 4 reviews)


Cons
  • Too much opportunities for career growth (in 3 reviews)

  • Revenue is coming few customers also consolidation (in 3 reviews)

More Highlights

15 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at CSG Systems International

    Pros

    Decent management team and friendly atmosphere

    Cons

    mainframe BSS solution - a little dated

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Okay, small to medium sized company with lack of good management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Test Engineer in Denver, CO (US)
    Former Employee - Test Engineer in Denver, CO (US)

    I worked at CSG Systems International full-time (more than an year)

    Pros

    Benefits; some flexibility in work environment and schedule; work from home capability and hours worked.

    Cons

    Poor management style and problem with trust and integrity.

    Advice to ManagementAdvice

    Need more experienced managers that can lead a team within Agile/Scrum methodology.

    Recommends
    Neutral Outlook
    No opinion of CEO
  3. 1 person found this helpful  

    CSG - Safe bet for retirement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at CSG Systems International full-time

    Pros

    if you need a 8 to 5 job and not stimulate your brain this is a perfect company to work for.

    Cons

    You can sit tight and watch the spineless executives take no risk

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
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  5. 1 person found this helpful  

    OK place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Software Development Engineer in Omaha, NE (US)
    Former Employee - Senior Software Development Engineer in Omaha, NE (US)

    I worked at CSG Systems International full-time (more than 5 years)

    Pros

    Very good source control and build management.
    Most people are great to work with.
    Usually up to date with latest software.
    Causal dress code.
    Flexible hours accommodate people whose children have early morning school activities.

    Thanks to some good management choices, software development practices visibly improved over what they used to be in 2008.

    Cons

    Frequent layoffs in the past 5 years.
    Several multi-million dollar project failures.

    Advice to ManagementAdvice

    I watched members of another development team quit one after another after another due to one specific toxic individual. How did management allow this to happen?

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  6. 1 person found this helpful  

    Should have stayed put..

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at CSG Systems International full-time (more than 10 years)

    Pros

    Great benefits and ok pay for area.

    Cons

    If your not part of the 'in' crowd, then your labeled and pushed out. Promoting is not easy unless you want hard hours. HR will not get back to you after your leave the company, even after multiple calls and emails.

    Advice to ManagementAdvice

    You should take stock in your employees and not see them as a cash cow.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  7. 1 person found this helpful  

    Did the job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at CSG Systems International full-time

    Pros

    Location location location location location

    Cons

    Culture culture culture culture culture

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  8.  

    Growing internationally,

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at CSG Systems International

    Pros

    Big, challenging environment, changing fast.

    Cons

    Revenue is coming few customers also consolidation.

  9.  

    Not a company that I want to spend the rest of my life

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Lead Software Designer in Rockville, MD (US)
    Former Employee - Lead Software Designer in Rockville, MD (US)

    I worked at CSG Systems International full-time (more than 3 years)

    Pros

    Stable, work/life balance. Location is great:Colorado

    Cons

    Too much opportunities for career growth

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  10.  

    Software Engineer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at CSG Systems International

    Pros

    Flexible, professional atmosphere, cutting edge technology

    Cons

    Very sensitive to market and more layoffs.

    Recommends
    Neutral Outlook
    Approves of CEO
  11.  

    Feel lucky to be employed

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Denver, CO (US)
    Current Employee - Anonymous Employee in Denver, CO (US)

    I have been working at CSG Systems International

    Pros

    Decent pay, challenging work, good benefits & vacation.

    Cons

    The reviewer that commented "no rhyme or reason to layoffs" certainly hit the mark. They seem to have gone on unannounced without pattern or end for years. Unlike other layoffs I've experienced no explanation was given for the vast majority of them and no "end" ever announced.

    The comments about the acquisitions are things I've heard & felt more than once as well.

    Advice to ManagementAdvice

    Nothing to add to what's already been said.

    Disapproves of CEO

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