Cerner

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Cerner Reviews

Updated 16 August 2014
Updated 16 August 2014
678 Reviews

3.6
678 Reviews
Rating Trends

Recommend to a friend
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Cerner Chairman, CEO & President Neal L. Patterson
Neal L. Patterson
433 Ratings

Review Highlights

Pros
  • Cerner takes a genuine interest in their employees and their families (work/life balance is important) (in 17 reviews)

  • Great place if you want to learn and are a quick study (in 33 reviews)


Cons
  • Indian employees are treated like slaves, and never think of work life balance at all (in 63 reviews)

  • In hand is less than expected, some times high workload you have to work for long hours, (in 58 reviews)

More Highlights

69 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Soulless stiff US brainwashed robots no sense of Aus market, high turnover and good luck getting a decent salary!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Mid-Senior Level Professional  in  Sydney
    Former Employee - Mid-Senior Level Professional in Sydney

    Pros

    North Sydney office has a nice view of the harbour, er thats about it. Oh sorry you get sent from Aus to the US for induction….. in economy via 3 american cities (27 hour one way trip). Awesome!!!!!!!!!!!!!! Good luck feeling refreshed before you get brainwashed.

    Cons

    Company is loosing market share to the new competitor, because guess what…. they have a personality! Hence restructuring hiring and firing quicker than you can say Kansas.

    Leadership team are highly uninspiring and bitter because they have been there too long putting up with BS, the CEO Neal Patterson is an absolute jerk, stories of him asking people questions in the lift at head office in Kansas City… if you don't have a question for him when he puts you on the spot or have a good enough response to his question, you are FIRED! Seriously no joke. He is feared…. excellent leadership don't you think? We all know it starts from the top right?

    At annual conferences they throw a football into the audience if nobody asks him a question, if the ball hits you you have to ask a question, WTF? One poor lady was carried off who was injured during this ridiculous game. The US brainwashed culture is as stiff as an ironing board, there is a saying "go and drink the Kool-Aid" Try making one joke, they don't get it.

    Ridiculously tight budgets, no idea of how Australian customers like to do business because the americans come over in their white undershirts/business shirts 1980's outfits, midwest stiff backward persona and can't build relationships (so cringeworthy it's like watching an accident in slow motion).

    Head office in Sydney is a ghost town, no soul or culture whatsoever, empty feeling greedy IT consulting firm who label themselves as a Healthcare organisation in disguise. Shame as some decent products but realistically they are a company who consults/rips off the Australian healthcare system by charging an arm and a leg for scanning medical records and uploading them to the Cerner database, which they own and the hospital has to pay to access… they have a few cool add ons, but I'd rather have a doctor administer my medication rather than a machine designed by some brainwashed IT brown nosing geek from the US who has NO IDEA about medicene or pharmaceuticals on a $50k salary, it's putting Australians out of jobs and replacing them with machines which the big old USA profits from, greedy! Oh and ironically they pay shockingly… and won't budge because (you guessed it) the HR compensation and benefits team is in the US far away from market reality here in Australia.
    Don't get misled or over sold on the company or role, the american dream is an underwhelming reality. Could you get passionate about working for this organisation? I did at the misleading interview process (4 interviews) then after a matter of weeks I thought, what have I done? My heart sank… how could I have got this gig so wrong? Sticking out the year for resume purposes was the most painful thing I have ever one in my career. They don't care about patients or customers, they care for their profits and shareholders, full stop

    Advice to ManagementAdvice

    Get rid of Neal Patterson, clear out the senior management toxic culture, pay your employees what they are worth in relation to the Australian or local market not what the US thinks the world should be paid, get you heads out of your sphincter. Label yourself as you are, an IT consulting firm not a healthcare organisation. Employ local people, with clinical knowledge sending over US IT geek cardboard cut outs, spend some money and let go of your tight US grip on everything, empower your employees to run with their local knowledge and expertise rather than telling them how to do things, it's like pushing BS up a hill with you guys…. for peanuts.
    Final note: You have two ears and one mouth.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 1 person found this helpful  

    Cerner in Australia

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Project Manager  in  Sydney
    Former Employee - Project Manager in Sydney

    Pros

    There are some decent people

    Cons

    Backstabbing, jealousy. More like the public service than a business. I guess considering most of their income comes from taxpayers in one way or another explains that. Anyone showing their skills 'beyond their paygrade' is quickly shot down and excluded. Don't accept less than $150k, it's not worth the hassle. Real US bible belt culture

    Advice to ManagementAdvice

    you need to look outside your sector and learn from experts like MS, SAP, Oracle.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  3.  

    Without doubt, one of the most frustrating organisations I have been exposed to

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Consultant  in  Melbourne
    Current Employee - Consultant in Melbourne

    Pros

    Great office & location
    Niche provider to an industry that will continue to grow whilst others contract
    IP available to employees
    One of the leading providers of software solutions to Health sector
    Financial stability of organisation - longevity in market

    Cons

    Antiquated management structure and systems
    Lack of trust and support within employee groups and between managers and staff
    Relatively inflexible and resistant to constructive criticism
    Work within the specific scope of your role and don't overlap with other position functions - roles become repetitive and churn patterns predictable
    Huge HO costs as a result of over staffing and job creation for MO
    Inconsistent approach to People, Culture and Career development

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
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  5.  

    Lack of Leadership

    Current Employee - Anonymous
    Current Employee - Anonymous

    Pros

    A job to come to daily

    Cons

    No support from management. I work 50, 60 hour weeks with no recognition
    Management talks down to team leads.

    Advice to ManagementAdvice

    Thank-you calls, emails etc would help turn around and keep people with the company

  6.  

    Not place to work for Engineers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Software Engineer  in  Bangalore (India)
    Current Employee - Senior Software Engineer in Bangalore (India)

    Pros

    Nothing good to say. Few colleagues were good.

    Cons

    The management has lot of politics and HR is horrible.
    The project are 30 years old. Used old technology and proprietary tools used no exposure for new technology
    The work is only fixing bugs and testing no progress in technical area.
    Work pressure is very high. no learning, No training on any technology and KT
     Indian employees are treated like slaves, and never think of work life balance at all.
    Important thing is, the CTC will be high, but take home will be very less. So advise is ask for better gross income.

    Advice to ManagementAdvice

    Egoistic Management should Value associates.

    Doesn't Recommend
    Negative Outlook
  7.  

    EASY HIRE EASY FIRE

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Velocity Software Engineer  in  Kansas City, MO (US)
    Former Employee - Velocity Software Engineer in Kansas City, MO (US)

    Pros

    Location. Since its in Missouri you spend less on housing, grocery, gas etc. You save more portion of your salary

    Cons

    Cerner needs to work on their work ethics. They implement EASY HIRE EASY FIRE rule. The DevCenter training which they have, they test the new employees over there. And for small mistakes they make up a reason to fire them. Otherwise they might say you are not fit for development go for Client Support position. They interview there new employees after joining the company instead of doing it during the interview period. This is a very big issue for international students who would be joining the company if they dont have any job security. Currently I have heard they now inform the new employees before interviewing about the procedure of their devcenter.

    Advice to ManagementAdvice

    Instead of working on your products, spend some time improving the work ethics and values.

    Doesn't Recommend
    Disapproves of CEO
  8. 1 person found this helpful  

    Worked for 2 years as Software Engineers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Engineer  in  Bangalore (India)
    Former Employee - Software Engineer in Bangalore (India)

    Pros

    Nothing good to say. Few colleagues were good.

    Cons

    Here comes the big list. The quality of management is very poor. The application or project which you work is nearly 40 years old. If you work here, you will end up fixing bugs for entire life with no progress in technical area. Indian employees are treated like slaves, and never think of work life balance at all.
    Important thing is, the CTC will be high, but take home will be very less. So advise is ask for better gross income.

    Advice to ManagementAdvice

    Please reshape the organisation structure. Make compensation clear and trasparent.

    Doesn't Recommend
    Positive Outlook
  9.  

    Investigate before accepting job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Engineer  in  Kansas City, MO (US)
    Former Employee - Software Engineer in Kansas City, MO (US)

    Pros

    Lots of young people around you

    Cons

    If you are a computer science professional, have been in open source or have been a part of core development team, or are an agile developer, be VERY careful about every detail. The hiring process these days here is suspiciously fast.

    I have a master's in computer science and I was overqualified in my team. Some teams in Cerner have misnamed positions such as 'software engineer'. Which should really be 'tech support'.

    Also make sure who your manager is going to be. My manager was randomly selected after I joined and had no idea about my skills and never cared. This is definitely an important lesson for me and hope it helps you.

    Advice to ManagementAdvice

    Do not hire if you do not need the skills a person may have. Also, please define 'software engineer' when you hire.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10.  

    Technically dumb work..good for ppl with no ambition

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Software Engineer  in  Bangalore (India)
    Current Employee - Senior Software Engineer in Bangalore (India)

    Pros

    Job security as every one is technically zero here ..u dont need to perform..
    People get salary for having lunch and chit chat as no work
    Gud place for married women and men to settle..

    Cons

    Worst people around ..most of them are mediocre people who are either recrited by a fellow referal architects and managers recruit their friends and relatives..
    engineers do clerical kind of work ..no learning or growth ..
    A govt job environment

    Advice to ManagementAdvice

    Please bring some credibilty to bangalore office ..its nepotism and cheap politics here..
    Please clean or fire the underperformers

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  11.  

    Overworked, Underpaid, Underappreciated

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Solution Architect  in  Kansas City, MO (US)
    Current Employee - Solution Architect in Kansas City, MO (US)

    Pros

    A lot of 'cool' people to work with. Most managers don't micro manage (there are definitely excpetions)

    Cons

    Leadership that doesn't value their employees. One executive recently said that "you are all replaceable" speaking with a team. The hours that are expected to be worked are insane. Vacation and holidays count against your billable time so when you go on vacation, you are expected to make that up by working more hours.

    Advice to ManagementAdvice

    Value employees- regardless or rank - they are your biggest asset.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

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