Cerner

www.cerner.com
Profile Unclaimed

Cerner Reviews

Updated 19 February 2015
Updated 19 February 2015
80 Reviews
1.0
80 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Cerner Chairman, CEO & President Neal L. Patterson
Neal L. Patterson
80 Ratings

Review Highlights

Pros
  • They will make you work at least 65 hours a week, no work life balance at all (in 21 reviews)

  • Cerner is a great place to learn something about anything you maybe interested in (in 41 reviews)


Cons
  • Work/life balance for the benefit of associate wellness needs addressed from top/down (in 75 reviews)

  • Long hours, some employees fresh out of college and need guidance in corporate settings (in 67 reviews)

More Highlights

80 Employee Reviews Back to all Reviews

Sort: Popular Rating Date
  1.  

    Proceed with caution

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Sydney
    Current Employee - Anonymous Employee in Sydney

    I have been working at Cerner full-time (less than a year)

    Pros

    Not really a pro but it is all I can think of. Your manager may be located in another country so at least your not micro managed

    Cons

    Hiring Process: HR is a shared service located in India so you will only speak to a HR shared services employee located there. they are not skilled in talent aquisiton and cannot answer your questions.I applied via a search engine and then was asked to re apply via the link they sent me (same documents, nothing additional asked for ?)
    You will then hear nothing for weeks
    You'll then have a couple of interviews where you will get the impression from the questions they will take anyone with a pulse
    They will tell you they are growing hence the hiring. But holding induction 2 times per week in Kansas City is a sure sign that they are losing employees by the truckload
    They will send you a linked to HIRERIGHT for background checks, You will do all the work having to supply all the documents and they DO NOT call any referee supplied. You will not hear from anyone at CERNER for a few weeks
    The offer you receive will be lower than the benchmark and then you will have the joy of printing and signing a 28 page contract and then scanning it back.
    You'll then be asked to fly to Kansas for induction. From Australia you'll fly economy on Delta and they expect you to pay to book a new flight since they think that you can get through LAX immigration/customs in 1hr and 10 minutes.
    I've regret my choice to work for this company

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    Soulless stiff US brainwashed robots no sense of Aus market, high turnover and good luck getting a decent salary!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Mid-Senior Level Professional in Sydney
    Former Employee - Mid-Senior Level Professional in Sydney

    I worked at Cerner full-time (more than a year)

    Pros

    North Sydney office has a nice view of the harbour, er thats about it. Oh sorry you get sent from Aus to the US for induction….. in economy via 3 american cities (27 hour one way trip). Awesome!!!!!!!!!!!!!! Good luck feeling refreshed before you get brainwashed.

    Cons

    Company is loosing market share to the new competitor, because guess what…. they have a personality! Hence restructuring hiring and firing quicker than you can say Kansas.

    Leadership team are highly uninspiring and bitter because they have been there too long putting up with BS, the CEO Neal Patterson is an absolute jerk, stories of him asking people questions in the lift at head office in Kansas City… if you don't have a question for him when he puts you on the spot or have a good enough response to his question, you are FIRED! Seriously no joke. He is feared…. excellent leadership don't you think? We all know it starts from the top right?

    At annual conferences they throw a football into the audience if nobody asks him a question, if the ball hits you you have to ask a question, WTF? One poor lady was carried off who was injured during this ridiculous game. The US brainwashed culture is as stiff as an ironing board, there is a saying "go and drink the Kool-Aid" Try making one joke, they don't get it.

    Ridiculously tight budgets, no idea of how Australian customers like to do business because the americans come over in their white undershirts/business shirts 1980's outfits, midwest stiff backward persona and can't build relationships (so cringeworthy it's like watching an accident in slow motion).

    Head office in Sydney is a ghost town, no soul or culture whatsoever, empty feeling greedy IT consulting firm who label themselves as a Healthcare organisation in disguise. Shame as some decent products but realistically they are a company who consults/rips off the Australian healthcare system by charging an arm and a leg for scanning medical records and uploading them to the Cerner database, which they own and the hospital has to pay to access… they have a few cool add ons, but I'd rather have a doctor administer my medication rather than a machine designed by some brainwashed IT brown nosing geek from the US who has NO IDEA about medicene or pharmaceuticals on a $50k salary, it's putting Australians out of jobs and replacing them with machines which the big old USA profits from, greedy! Oh and ironically they pay shockingly… and won't budge because (you guessed it) the HR compensation and benefits team is in the US far away from market reality here in Australia.
    Don't get misled or over sold on the company or role, the american dream is an underwhelming reality. Could you get passionate about working for this organisation? I did at the misleading interview process (4 interviews) then after a matter of weeks I thought, what have I done? My heart sank… how could I have got this gig so wrong? Sticking out the year for resume purposes was the most painful thing I have ever one in my career. They don't care about patients or customers, they care for their profits and shareholders, full stop

    Advice to ManagementAdvice

    Get rid of Neal Patterson, clear out the senior management toxic culture, pay your employees what they are worth in relation to the Australian or local market not what the US thinks the world should be paid, get you heads out of your sphincter. Label yourself as you are, an IT consulting firm not a healthcare organisation. Employ local people, with clinical knowledge sending over US IT geek cardboard cut outs, spend some money and let go of your tight US grip on everything, empower your employees to run with their local knowledge and expertise rather than telling them how to do things, it's like pushing BS up a hill with you guys…. for peanuts.
    Final note: You have two ears and one mouth.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3. 1 person found this helpful  

    Cerner in Australia

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Project Manager in Sydney
    Former Employee - Project Manager in Sydney

    I worked at Cerner full-time (more than 3 years)

    Pros

    There are some decent people

    Cons

    Backstabbing, jealousy. More like the public service than a business. I guess considering most of their income comes from taxpayers in one way or another explains that. Anyone showing their skills 'beyond their paygrade' is quickly shot down and excluded. Don't accept less than $150k, it's not worth the hassle. Real US bible belt culture

    Advice to ManagementAdvice

    you need to look outside your sector and learn from experts like MS, SAP, Oracle.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Without doubt, one of the most frustrating organisations I have been exposed to

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Contractor - Consultant in Melbourne
    Current Contractor - Consultant in Melbourne

    I have been working at Cerner as a contractor (more than a year)

    Pros

    Great office & location
    Niche provider to an industry that will continue to grow whilst others contract
    IP available to employees
    One of the leading providers of software solutions to Health sector
    Financial stability of organisation - longevity in market

    Cons

    Antiquated management structure and systems
    Lack of trust and support within employee groups and between managers and staff
    Relatively inflexible and resistant to constructive criticism
    Work within the specific scope of your role and don't overlap with other position functions - roles become repetitive and churn patterns predictable
    Huge HO costs as a result of over staffing and job creation for MO
    Inconsistent approach to People, Culture and Career development

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  6.  

    Management

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Cerner

    Pros

    Culture is awesome, very flexible

    Cons

    Need much better leaders

  7. 2 people found this helpful  

    Executive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Operations Executive in Kansas City, MO (US)
    Former Employee - Operations Executive in Kansas City, MO (US)

    I worked at Cerner

    Pros

    This is a large company where +80% of employees are hired out of college and "groomed" culturally to perform to the expectations created by a relatively small number of corporate officers

    Cons

    A couple givens: Management's way or the highway. No deviation from what Neal says. Duck and try to stay alive and relevant.

    Advice to ManagementAdvice

    Retire Neal. Listen to clients. Arrogance is not an option

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  8.  

    Director

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director in Kansas City, MO (US)
    Former Employee - Director in Kansas City, MO (US)

    I worked at Cerner full-time (more than a year)

    Pros

    They are one of a few stock market traded companies in the HCIT sector.
    They have strong brand equity - although they have many unhappy clients.
    They are a big organization with lots of training opportunities for younger employees.

    Cons

    CEO - egotistical and doesn't really have a clue what's going on at the R/D level, in spite of the huge $B budget.
    They scare new hires about encountering CEO in an elevator who could ask random questions, if you can't answer, you will be fired. Really? Is this type of hazing necessary?
    VP's and top Execs are all managing their careers to max their bonuses, no integrity & they lie to get clients and exec support to max their bonuses..
    Lots of smoke and mirrors. Lots of turnover. Long-timers would be considered "dead wood" in most other organizations, yet have strong power at Cerner. Best and Brightest leave quickly. Lots of emphasis on "team" and not so much being "smart" - lot's of low level IQ people who've drank the kool-aid and are just hoping to hold on to a job!

    If you are trying to make a difference in healthcare (honestly) - run!

    Advice to ManagementAdvice

    More consideration should be given to understand if current staff has the skills to take on certain projects and technologies. Many innovative, advanced technologies have been driven into the ground by existing Cerner people without the education/knowledge to know what they were working with. People fudging results trying to hold on to their jobs - without a clue as to what they are doing. Sales people will sell anything to get a commission - laughing that no one will remember the lies that they told about how Cerner solutions will work...laughing to the bank. Haha - joke is on the customer, and no one thinks there's anything wrong with this -Cerner culture! Is this right? I had a hard time with it - left.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  9.  

    Over-worked, under appreciated

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Analyst
    Former Employee - Analyst

    I worked at Cerner full-time (more than a year)

    Pros

    -Flexible schedule, especially when sick
    -Work from home
    -Pay

    Cons

    -Lots of after hours work (on-call)
    -Unrealistic expectations (constantly stressed)
    -Managers are given too much freedom in deciding who is promoted and given a raise (which leads to favoritism)
    - Little recognition for your work
    - Micromanagement
    -VERY competitive culture

    Advice to ManagementAdvice

    Listen to the employees who are actually the ones who have to live with the decisions you're making.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  10.  

    Average Company - Think twice before jumping in !!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Software Engineer in Bangalore (India)
    Former Employee - Senior Software Engineer in Bangalore (India)

    I worked at Cerner full-time (more than 3 years)

    Pros

    Pay as per market standards.
    Flexible work timings
    Leader in a stable domain -Healthcare

    Cons

    Poor quality of work, mostly maintenance.
    Poor work life balance.
    Lots of politics. Unnecessary title of 'Architect' conferred even on people who can't design or write code.
    Recruit and keep below par people based on their relationship. A person without any coding skill was recruited as architect. No action was take on this person even after it was evident that this person fabricated data with help of some known friends (again architects) to get in.
    This brings us to last point- "Weak HR afraid of handling the corrupt"

    Advice to ManagementAdvice

    Look into the future. Do an independent evaluation of the so called architects who are playing regional politics and manipulate everything right from recruitment . Plenty of them have tampered data to get in. However stable the domain is this tendencies will hurt the company in future.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  11. 1 person found this helpful  

    Disappointed

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Cerner

    Pros

    They gave me an option to leave without completing my 2 weeks

    Cons

    No teamwork, horrible communication and belittling work envoirnment

    Advice to ManagementAdvice

    Restructure for growth

Work at Cerner? Share Your Experiences

Cerner

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.