Cerner Reviews

Updated 9 October 2014
Updated 9 October 2014
715 Reviews
3.5
715 Reviews
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Cerner Chairman, CEO & President Neal L. Patterson
Neal L. Patterson
450 Ratings

Review Highlights

Pros
  • They will make you work at least 65 hours a week, no work life balance at all (in 20 reviews)

  • Cerner is a great place to learn something about anything you maybe interested in (in 40 reviews)


Cons
  • In many positions there is no such thing as work-life balance (in 73 reviews)

  • In hand is less than expected, some times high workload you have to work for long hours, (in 65 reviews)

More Highlights

74 Employee Reviews Back to all reviews

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  1.  

    Proceed with caution

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Sydney
    Current Employee - Anonymous Employee in Sydney

    I have been working at Cerner full-time (less than an year)

    Pros

    Not really a pro but it is all I can think of. Your manager may be located in another country so at least your not micro managed

    Cons

    Hiring Process: HR is a shared service located in India so you will only speak to a HR shared services employee located there. they are not skilled in talent aquisiton and cannot answer your questions.I applied via a search engine and then was asked to re apply via the link they sent me (same documents, nothing additional asked for ?)
    You will then hear nothing for weeks
    You'll then have a couple of interviews where you will get the impression from the questions they will take anyone with a pulse
    They will tell you they are growing hence the hiring. But holding induction 2 times per week in Kansas City is a sure sign that they are losing employees by the truckload
    They will send you a linked to HIRERIGHT for background checks, You will do all the work having to supply all the documents and they DO NOT call any referee supplied. You will not hear from anyone at CERNER for a few weeks
    The offer you receive will be lower than the benchmark and then you will have the joy of printing and signing a 28 page contract and then scanning it back.
    You'll then be asked to fly to Kansas for induction. From Australia you'll fly economy on Delta and they expect you to pay to book a new flight since they think that you can get through LAX immigration/customs in 1hr and 10 minutes.
    I've regret my choice to work for this company

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    Soulless stiff US brainwashed robots no sense of Aus market, high turnover and good luck getting a decent salary!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Mid-Senior Level Professional in Sydney
    Former Employee - Mid-Senior Level Professional in Sydney

    I worked at Cerner full-time (more than an year)

    Pros

    North Sydney office has a nice view of the harbour, er thats about it. Oh sorry you get sent from Aus to the US for induction….. in economy via 3 american cities (27 hour one way trip). Awesome!!!!!!!!!!!!!! Good luck feeling refreshed before you get brainwashed.

    Cons

    Company is loosing market share to the new competitor, because guess what…. they have a personality! Hence restructuring hiring and firing quicker than you can say Kansas.

    Leadership team are highly uninspiring and bitter because they have been there too long putting up with BS, the CEO Neal Patterson is an absolute jerk, stories of him asking people questions in the lift at head office in Kansas City… if you don't have a question for him when he puts you on the spot or have a good enough response to his question, you are FIRED! Seriously no joke. He is feared…. excellent leadership don't you think? We all know it starts from the top right?

    At annual conferences they throw a football into the audience if nobody asks him a question, if the ball hits you you have to ask a question, WTF? One poor lady was carried off who was injured during this ridiculous game. The US brainwashed culture is as stiff as an ironing board, there is a saying "go and drink the Kool-Aid" Try making one joke, they don't get it.

    Ridiculously tight budgets, no idea of how Australian customers like to do business because the americans come over in their white undershirts/business shirts 1980's outfits, midwest stiff backward persona and can't build relationships (so cringeworthy it's like watching an accident in slow motion).

    Head office in Sydney is a ghost town, no soul or culture whatsoever, empty feeling greedy IT consulting firm who label themselves as a Healthcare organisation in disguise. Shame as some decent products but realistically they are a company who consults/rips off the Australian healthcare system by charging an arm and a leg for scanning medical records and uploading them to the Cerner database, which they own and the hospital has to pay to access… they have a few cool add ons, but I'd rather have a doctor administer my medication rather than a machine designed by some brainwashed IT brown nosing geek from the US who has NO IDEA about medicene or pharmaceuticals on a $50k salary, it's putting Australians out of jobs and replacing them with machines which the big old USA profits from, greedy! Oh and ironically they pay shockingly… and won't budge because (you guessed it) the HR compensation and benefits team is in the US far away from market reality here in Australia.
    Don't get misled or over sold on the company or role, the american dream is an underwhelming reality. Could you get passionate about working for this organisation? I did at the misleading interview process (4 interviews) then after a matter of weeks I thought, what have I done? My heart sank… how could I have got this gig so wrong? Sticking out the year for resume purposes was the most painful thing I have ever one in my career. They don't care about patients or customers, they care for their profits and shareholders, full stop

    Advice to ManagementAdvice

    Get rid of Neal Patterson, clear out the senior management toxic culture, pay your employees what they are worth in relation to the Australian or local market not what the US thinks the world should be paid, get you heads out of your sphincter. Label yourself as you are, an IT consulting firm not a healthcare organisation. Employ local people, with clinical knowledge sending over US IT geek cardboard cut outs, spend some money and let go of your tight US grip on everything, empower your employees to run with their local knowledge and expertise rather than telling them how to do things, it's like pushing BS up a hill with you guys…. for peanuts.
    Final note: You have two ears and one mouth.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3. 1 person found this helpful  

    Cerner in Australia

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Project Manager in Sydney
    Former Employee - Project Manager in Sydney

    I worked at Cerner full-time (more than 3 years)

    Pros

    There are some decent people

    Cons

    Backstabbing, jealousy. More like the public service than a business. I guess considering most of their income comes from taxpayers in one way or another explains that. Anyone showing their skills 'beyond their paygrade' is quickly shot down and excluded. Don't accept less than $150k, it's not worth the hassle. Real US bible belt culture

    Advice to ManagementAdvice

    you need to look outside your sector and learn from experts like MS, SAP, Oracle.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
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  5.  

    Without doubt, one of the most frustrating organisations I have been exposed to

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Consultant in Melbourne
    Current Employee - Consultant in Melbourne

    I have been working at Cerner as a contractor (more than an year)

    Pros

    Great office & location
    Niche provider to an industry that will continue to grow whilst others contract
    IP available to employees
    One of the leading providers of software solutions to Health sector
    Financial stability of organisation - longevity in market

    Cons

    Antiquated management structure and systems
    Lack of trust and support within employee groups and between managers and staff
    Relatively inflexible and resistant to constructive criticism
    Work within the specific scope of your role and don't overlap with other position functions - roles become repetitive and churn patterns predictable
    Huge HO costs as a result of over staffing and job creation for MO
    Inconsistent approach to People, Culture and Career development

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  6. 1 person found this helpful  

    Okay Starting company, NOT a Company to stay with

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Engineer in Kansas City, MO (US)
    Former Employee - Software Engineer in Kansas City, MO (US)

    I worked at Cerner full-time (more than an year)

    Pros

    I moved to work here as my first job and I worked with some good people. That's pretty much it.

    Cons

    This is going to sound like a very ugly evaluation but I've been honest in everything and I really would not recommend this company.

    At first everything was peachy, but everything started going downhill pretty quickly. One senior person left the team due to the stress and the other was let go. Both were good people. Work/life balance is horrible. I thought the culture was good at first but I was wrong. There is a disease growing in Cerner that people are oblivious to. When your higher-ups have worked long hours and overtime to fulfill client needs they expect you to do exactly the same. I tried to explain this to my superiors many times. A good engineer is only good when they aren't worn out from stress, client calls, and un-appreciation. There was even a support engineer who was so rude to me and my higher-ups did very little. Just told me that they were "looking into it" but I never got an apology from the engineer. In my first year of working I learned a lot but since the framework was so complex, I didn't have the opportunity to contribute a lot. That year I got a 10% raise. My second year I decided to be a go-getter and contribute a lot more. That year I got a 1% raise. Pretty fair isn't it?

    If you want to work for Cerner, know that the only way you will survive is to put huge amounts of time in your career to grow. They have a new program in place for new hire software engineers that I dodged since I joined earlier but I heard it is pretty horrible. I've heard that from people joining our team from the program. Word to the wise, if you get up and move all the way to Kansas City for your first job and don't pass the initial program, you will be fired. You don't even join a team till 5-6 weeks. There is no bonus; your compensation increases based on how your peers are doing and how you are doing.

    Advice to ManagementAdvice

    Appreciate engineers more. Come and talk to them and get to know them. Don't just send out emails when someone has done something wrong, send out emails when people have done a good job too. Listen to your employees and put good practices in place so that we don't all decide to leave causing a high turnover rate. If someone is rude to your employee, take action don't say we're "watching it from now on".

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  7. 1 person found this helpful  

    Pathetic

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Engineer in Kansas City, MO (US)
    Current Employee - Software Engineer in Kansas City, MO (US)

    I have been working at Cerner full-time (more than 3 years)

    Pros

    Company is growing in revenue and size. That's about it.

    Cons

    My experience at Cerner has been pathetic.
    Poor pay
    Poor raise
    Zero annual Bonus
    A lot of overtime
    Micro managed
    Complex projects but very outdated technologies. (You won't believe, last week I made a major change to a module which was first written in 1997)
    Poor benefits including health plan.
    No company sponsored team outings in my tenure of 3+ years
    Very unsocial associates.
    24*7 support but lack of work recognition
    and much more.

    Although the company is doing well, I would not recommend the company to anyone.

    Advice to ManagementAdvice

    Stop being stingy and splurge a little on the backbone of your company.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  8.  

    Horrible place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Systems Engineer in Kansas City, KS (US)
    Current Employee - Systems Engineer in Kansas City, KS (US)

    I have been working at Cerner full-time (more than 3 years)

    Pros

    Exposure to technology, must drink the Cerner kool-aid to survive there.

    Cons

    Culture at Cerner is a IT sweatshop, you have to drink the Cerner kool-aid to survive there, Watch out for incompetent managers and coworkers who play corporate office politics, chances of getting fired is always high, the turnover rate is more than 25%. If you are relocating to Kansas City from the East coast/West coast please avoid it, Kansas City is not that great and moreover Cerner is a big player here, so you are made to feel like you are disposable and should be grateful for your job.

    Advice to ManagementAdvice

    Encourage creativity, and stop playing office politics.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  9.  

    Worst Job in my 25 year Professional Career!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Engagement Leader in Kansas City, MO (US)
    Former Employee - Engagement Leader in Kansas City, MO (US)

    I worked at Cerner full-time (more than 3 years)

    Pros

    Centrally located. Met some great people who have the same opinion of the company as I do but are afraid to speak up. On-site Pharmacy was a nice benefit.

    Cons

    Most incompetent Management that I've ever been around in my career. U.S. Consulting was the business unit that I was assigned too. This Management team is built solely by a bunch of people who formed a click and promotions are made based upon a popularity contest! Not once in my 3 years and 7 months of employment did management see me do my job as an Engagement Leader on-site at a hospital. How can you judge performance that way? Stay away from this company if you have any long-term leadership experience. That will consider you a threat if you voice your opinion or question their click!

    Advice to ManagementAdvice

    Take a look in a mirror, this company is on the same path as Sprint was a few years ago. You're becoming over extended and bragging about how many employees you have when in reality your product has challenges and many gaps and your main competitor is taking 7 out of 10 sales on average. My suggestion is to sell so a company can come in and put policies and processes in place and eliminate the rift raft management that is in place to move this company forward. If you don't, then many of your properties will sit vacant soon!

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10.  

    Good place to start a career in software engineering

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Cerner full-time

    Pros

    personal growth is good; focus on good programming practices

    Cons

    relentless workload; no support from management

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11.  

    The worst!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Systems Engineer in Kansas City, MO (US)
    Former Employee - Systems Engineer in Kansas City, MO (US)

    I worked at Cerner full-time (less than an year)

    Pros

    Not one, simply the worst! I quit after my third month. They will make you work at least 65 hours a week, no work life balance at all. Tasks are timed and just about impossible to accomplish within the given time frame.

    I can not recommend this company to anyone and I strongly advise to look somewhere else.

    Cons

    Everything, long hours, disorganization at its best, nasty managers, unpleasant and unhappy co workers.

    Advice to ManagementAdvice

    None, their heads are swollen

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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