Cerner
3.2 of 5 506 reviews
www.cerner.com Kansas City, MO 5000+ Employees

Cerner Reviews

Updated Mar 15, 2014
All Employees Current Employees Only

3.2 506 reviews

                             

69% Approve of the CEO

Cerner Chairman, CEO & President Neal L. Patterson

Neal L. Patterson

(352 ratings)

65% of employees recommend this company to a friend
59 Employee Reviews Back to all reviews
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Without doubt, one of the most frustrating organisations I have been exposed to

Consultant (Current Employee)
Melbourne

I have been working at Cerner as a contractor for more than a year

ProsGreat office & location
Niche provider to an industry that will continue to grow whilst others contract
IP available to employees
One of the leading providers of software solutions to Health sector
Financial stability of organisation - longevity in market

ConsAntiquated management structure and systems
Lack of trust and support within employee groups and between managers and staff
Relatively inflexible and resistant to constructive criticism
Work within the specific scope of your role and don't overlap with other position functions - roles become repetitive and churn patterns predictable
Huge HO costs as a result of over staffing and job creation for MO
Inconsistent approach to People, Culture and Career development

No, I would not recommend this company to a friend

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Overworked, Underpaid, Underappreciated

Solution Architect (Current Employee)
Kansas City, MO (US)

I have been working at Cerner full-time for more than 5 years

ProsA lot of 'cool' people to work with. Most managers don't micro manage (there are definitely excpetions)

ConsLeadership that doesn't value their employees. One executive recently said that "you are all replaceable" speaking with a team. The hours that are expected to be worked are insane. Vacation and holidays count against your billable time so when you go on vacation, you are expected to make that up by working more hours.

Advice to Senior ManagementValue employees- regardless or rank - they are your biggest asset.

No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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Waste company to work. You will make no progress professionally

Software Engineer (Current Employee)
Bangalore (India)

I have been working at Cerner full-time for less than a year

ProsNo positive to say. At India, there is no development work. All bug fixing and testing.

ConsIts been 3 days since I joined. I felt cheated after joining. You will find worst recruiters of IT industry here.

I regret that I joined leaving beside a very good service based company, thinking Cerner India, as a product company.
In India only bug-fixing is done, and all challenging development is done at US.

I am a developer, with more than 2.5 years exp in a reputed IT company, and after joining, i am asked to do 80% testing, 10% process follow-up, merely 10% development.
I am totally frustrated, and my advise to all, is please never join this company, however attractive package may be.

Dress-code is there. No flexibility, although HR says they support flexibility. Filled with cheaters.

Advice to Senior ManagementNot point in advising the egoistic management.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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5 people found this helpful  

Extremely unprofessional work setting

Consultant (Current Employee)
Kansas City, MO (US)

I have been working at Cerner full-time for more than 3 years

ProsLearn a lot of about healthcare IT

ConsThey lie to the clients as well as to their employees. We were constantly told to lie to clients about what we could do for them. They send brand new associates to go lives and they turn into a disaster. They tell the clients they are sending associates with experience. Some of these people have never seen the Cerner program before. Clients pay a significant amount of money on these onsite associates as well. They also allow people to access Clients domains without permission from the client. This means they can see patient information and data without permission to the hospital. Not to mention these people are in a live hospital domain with little to no training.

Advice to Senior ManagementThey micromanage and promote people who do not deserve a promotion. They put the patients in danger and are not fair to our clients by who they put in positions.

Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

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Company is great at setting you up for failure.

Consultant (Former Employee)
Kansas City, MO (US)

I worked at Cerner as a contractor for less than a year

ProsThis is a large company which is always hiring. They offer excellent pay - even for a skill level 1 employees. From what I saw - the company is primarily employed with "fresh out of college" individuals.

ConsThis company does not prepare their employees. My experience with the company lasted 9 days. This was not by my choice. Though I was hired into a "no experience necessary - will train" position. The training was only 2 days, and it did not cover the job that I was to be performing. The "Coaches" on the job sites were unwilling to assist in the learning process. In addition, the company showed no interest in contributing to the employees professional development, in spite of my request for additional training. This company is not a good fit for candidates with "no experience." You must have a good understanding of technology, and a understanding of medical terminology would give better chances for success.

Advice to Senior ManagementYour training programs are abysmal. A complete overhaul is necessary in order for your new employees to grow and understand your products. From the employees that I worked with, I feel that your employees would benefit greatly from some intense training in professionalism. I personally was talked down to, insulted, and sworn at during my only engagement with your company - this by someone who was supposed to be leading us. In addition, I was told nothing but negative things by Cerner employees about the company. I have worked for companies with which I was unhappy, but it is truly unprofessional to air those feelings to new employees/contractors. Such behaviors should be addressed and corrected. However, since I was let go after only 4 days and 1 engagement, I was not able to determine who I should speak to about those matters. Bottom line, Cerner needs to train their employees, and the training should be weeks long...not 2 days.

No, I would not recommend this company to a friend

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Not worth it- Biggest career mistake and a huge waste of time

Delivery Consultant (Current Employee)

I have been working at Cerner full-time

Pros- Clinic and fitness centers on site at the Kansas City campuses

- Plenty of travel opportunities (and you get to keep the rewards points you earn)

That's about it-I suspect the 5-star reviews are HR associates trying to give Cerner's rating a boost.

Cons- Training. The nearly two months of training was useless. What you're taught in those classes won't even remotely apply to your daily job after you're done.

- Work/life balance. It's pretty much non-existent, especially if you travel all the time. The average work week is more like 50 or 60 hours, sometimes more, especially during conversions/go-lives, where you work multiple 12 hour shifts (sometimes nights).

- Incompetent management. Very few have prior management experience, and most don't have a healthcare or IT background if you need help.

- Promotions/raises. Getting a promotion and/or raise depends on how much your team lead or manager likes you, not necessarily your work ethic or quality of work. This also ties into annual reviews since team leads and managers rate everyone based on a bell curve. If you do get a raise, it's probably only by a thousand or couple thousand dollars a year.

-Corporate culture. Almost cult-like because there are buzzwords or acronyms for just about everything. Lots of politics within departments and solutions. How far you go in your Cerner career is based on how well you play the game and if you drink the Cerner Kool-Aid.

Advice to Senior ManagementMake sure that team leads and managers actually have management experience.
Promote people based on the quality of the work they do. Get rid of your training program for consultants because it's pointless. Be more straightforward with your employees

No, I would not recommend this company to a friend

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Sweatshop that manufactures poor quality software.

Systems Engineer (Current Employee)

I have been working at Cerner full-time for less than a year

Pros- Decent starting pay
- Medical facilities and daycare provided
- Stock options

Cons- 48 hours a week, mandatory (more like 60)
- Yuppy atmosphere
- Abysmal parking situation at ALL LOCATIONS
- Poor training for new hires
- Every company that gets roped into doing business with the company hates Cerner
- The software is garbage and needs constant fixing
- Every person that I know that works there (and I know several) hate it and can't wait to get a new job.

If you are looking to get a start in your career, this is your boot camp. Only instead of 9 weeks, you are looking at 2 years minimum.

Advice to Senior ManagementMake sure when you hire someone that you give them the tools need to succeed at their job.

No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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Kim Jong - Un and the CEO

Software Engineer (Former Employee)

I worked at Cerner full-time for more than 10 years

ProsYou get paid is the only difference between you and a North Korean Slave laborer

ConsWorking for Cerner will be to your detriment. If you are an engineer, you will not sleep. You will be forced to spend at least 5 hours a month on some ridiculous professional development schema that the company developed and has no translation to your work or to your next job. If you get promoted, get ready to spend days in classes training on how to be a Cerner manager.

That's the better part of working for Cerner. Your performance will be considered poor if you do not do both ridiculous training sessions and your regular duty at the same time. You will, without a doubt, get emails at 3am from someone about a project. If you do not answer immediately, that will be taken into consideration at your performance evaluation.

When you first start at Cerner they will put you through a long process called onboarding. It's ridiculous. Most companies do this these days and it's to be expected. You will hear about the greatness of the company over its competitors. You will hear about the greatness of Kim Jong-Un, ahem, Neal Patterson.

After your week long slogging through the junk they throw at you, you will go to your post. You will probably do nothing because your manager won't be there. He's running late, traffic of course. Your co-workers, well they're clueless too so you just sit there trying to get some direction of where to go because that email explaining your first day, they said would come during onboarding, it never came. Guess whose fault that is, that's your fault.

Well it's been a week and your getting adjusted to the fact that your manager doesn't care that you're there. When you do meet with him, he speaks in a way that makes it seem as though there are microphones everywhere. 'Neal Patterson is a great man' etc... Except you realize, he actually believes what he's saying. After you realize your manager has sat through the brainwashing scene of A Clockwork Orange too many times, you look for other people to speak with about the position, the company, etc... You realize there aren't that many. Neal is a objectivist Kim Jong Un. He has created and maintains, with absolute authority, a cult of personality.

If you are an individual, if you have the ability to be analytical and critical, you will not work there. This company does not place value on thinking analytically or independent thought. All data shows that this company has lost its battle with epic in the EMR solutions racket. They are hoping and praying that EPIC will sign a deal that will allow data sharing so the population health solution will be of substance, otherwise the company is dead in the water.

I put in 13 years with this company and I am glad I crossed the Yalu river. I almost got shot a few times by the border guards and may have a bit of PTSD but the regime will fall. When it does, it will be a great day.

Advice to Senior ManagementIf you valued health so badly, why do you treat your employees so poorly?

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Don't Join! Freshers are mistreated.

Software Engineer (Former Employee)
Kansas City, MO (US)

I worked at Cerner full-time for less than a year

ProsIf you have no other job offer still don't join.

ConsFreshers are mistreated and fired. Make you slog like anything and if you don't go to the team they throw you in, then you will be fired.
Devcenter is the worst place to be in.
HR does not keep promises.
All the people that i have seen fired are international students.
If you are lucky to survive the Devcenter be prepared to join a rubbish team or support.

Advice to Senior ManagementDo not mistreat new employees. Don't make fake promises.

No, I would not recommend this company to a friend

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H1 employees dont join!

Software Engineer (Former Employee)
Kansas City, MO (US)

I worked at Cerner full-time for more than a year

ProsGood gym, benefits, lot of teams to work with.

ConsVery less salary, low compensation, Defects are severely reviewed. No work life balance. Production support is expected with project work.

Advice to Senior ManagementAppreciate hard work more than defects

No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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