Cerner

www.cerner.com

Cerner Reviews

Updated 24 January 2015
Updated 24 January 2015
798 Reviews
3.5
798 Reviews
Rating Trends

Recommend to a friend
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Cerner Chairman, CEO & President Neal L. Patterson
Neal L. Patterson
501 Ratings

Review Highlights

Pros
  • They will make you work at least 65 hours a week, no work life balance at all (in 21 reviews)

  • Cerner is a great place to learn something about anything you maybe interested in (in 41 reviews)


Cons
  • Work/life balance for the benefit of associate wellness needs addressed from top/down (in 75 reviews)

  • Long hours, some employees fresh out of college and need guidance in corporate settings (in 67 reviews)

More Highlights

110 Employee Reviews Back to all reviews

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  1.  

    Job security but little satisfaction

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Cerner full-time (more than 3 years)

    Pros

    -job security, once you are hired you are there to stay.
    -gym on campus with great classes and instructors
    -if your manager supports you, lots of training opportunities online, in person, and at conferences

    Cons

    -"business need" trumps all. People are transferred to new jobs (to new locations 20 miles away) with only a day of notice. regardless of what job you're hired for, you will be assigned somewhere based on what they need that particular day.The experience very much depends on what team you're on. Some teams were very satisfied with job quality, while others really suffered from lack of leadership
    -long hours are required, regardless of quality of work. Management would rather see you work 60 hours a week and be unproductive than 40 hours and get stuff done. Leadership rewarded us for a summer of 80 hour weeks with $5 gift cards
    - managers are promoted based on tenure alone, and not by quality. as a result, several of the managers I had weren't qualified for the role, which impacted my job satisfaction.
    - limited opportunities for career advancement. strict 18 month no-transfer policy, and even then, hiring/transfer freezes left you in your role for as long as they need.

    Advice to ManagementAdvice

    Management knows that between KU, K-State, and Mizzou, they can get an endless flow of new grads. But that's not an excuse to treat people without respect and consideration to a work-life balance or career development.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  2.  

    Churn and Burn

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Sales Executive in Kansas City, MO (US)
    Current Employee - Senior Sales Executive in Kansas City, MO (US)

    I have been working at Cerner full-time (more than 3 years)

    Pros

    Stable and growing company, good experience for a resume, good benefits, range of opportunities, good place for college grads to get experience

    Cons

    Cerner is operated by-the-rule-book and is corporate to the extreme. Your promotions, salary, and raises are severely limited and dictated by a specific HR rule structure, resulting in very minimal raises and often poor pay. Being such a large company, you are truly just a number and treated as replaceable. Most employees only gain respect and long-term benefits after being at the company for 10+ years. Moving up this tall ladder is political and a very slow process, based on the structure and corporate BS. It has a high turnover rate and a strong (and true) reputation for being a company that works you hard and underpays. Their tremendous growth and revenue is not spread amongst the hard-working employees. Obviously, your day-to-day experience varies based on your manager and division, since it is so large.

    Advice to ManagementAdvice

    Advice on Glassdoor will never reach the powers-to-be, who are motivated by their own interests and gains.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  3.  

    It's okay ... not great ... not horrible ... just okay.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Cerner full-time (less than a year)

    Pros

    Good pay, opportunities to learn, and health benefits are okay especially if you are able to go to their world headquarters with their doctor's office in-house.

    Cons

    So much red tape to get basic equipment you need for your job. On that same note, they have horrible internal IT for their employees. I have been in my career for over 15 years and never have I had to wait months upon months for basic equipment that I've had at every other company on day 1 for someone in my position. Also, when I have had a problem with my equipment I've had to troubleshoot it myself as again their IT is of no help. This is what will hinder productivity.

    Benefits are not great ... a few paid holidays (the major standard ones), minimum standard vacation you get at most companies, a few paid sick days. 401K is less than a 2% match and it's a 5 year wait to be vested. I've had better and I've had worse.

    Work/Life Balance so far is okay, not great, but okay.

    Advice to ManagementAdvice

    I'd be a lot happier if I didn't have to deal with so many equipment issues that are basic at every other place of employment I've had. Also, working with their internal IT department has been a horrible experience. Cut the red tape. Beyond that, so far I think management has been alright.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5.  

    Completely depends on what team you get stuck with

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Engineer in Kansas City, KS (US)
    Current Employee - Software Engineer in Kansas City, KS (US)

    I have been working at Cerner full-time (less than a year)

    Pros

    -Decent starting pay for entry level positions
    -Good benefits
    -Solid company with lots of room for advancement

    Cons

    -Teams are completely unbalanced and you may end up with no work or work that is far too much for a single person to handle.
    -Training is a joke, almost none of it is actually relevant.
    -Lots of teams are expected to put in 70-80 hours a week to keep up with the massive amounts of work
    -Have a bad habit of not telling you the truth about your job position when hiring you
    -Most in the company will see you as expendable
    -People are jerks. Seriously, almost everywhere you go the teams are run by people who are just plain rude. Not sure why but Cerner attracts those types it seems.

    Advice to ManagementAdvice

    You're growing too fast and you need to pay attention to your foundations. Completely tear apart and rework your training programs, balance work loads across teams to prevent some teams from being completely overwhelmed while others have no work, and treat people like actual human beings instead of numbers.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  6.  

    Application Analyst

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Cerner

    Pros

    Competitive salary, great coworkers, good benefits

    Cons

    Mandatory and routine overtime was imposed after my hiring. If I had known it was a regular thing with Cerner then I would have not agreed to the salary that I agreed to. They seem to have their people work a lot of free overtime.

    Doesn't Recommend
    Disapproves of CEO
  7.  

    Don't believe the hype

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Cerner full-time (more than a year)

    Pros

    Lots of interaction with higher level executives
    Associates are fantastic
    Time off
    Onsite clinic and gym

    Cons

    No personal growth- if you are not a favorite you do not advance
    Leadership does not always discuss changes with you
    Low pay
    High deductible for insurance
    Annual reviews are done on a scale, someone has to be labeled as "needs improvement"
    Everything is perception, and there is a lot of faking
    No room for mistakes

    Advice to ManagementAdvice

    Have faith in your team, and do not have favorites. Favoritism shows, and it makes others on your team feel the work they do does not matter. Pay your employees what they should be paid. A 3% increase doesn't do anything but up someones tax bracket for an extra $40.00 a paycheck. Cerner hires young fresh out of college individuals, and takes advantage of their optimism and hope to advance, a lot of empty promises. Do not believe the hype!

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  8.  

    Team Leader

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Cerner

    Pros

    The benefits were great at Cerner and I do believe they start everyone with a good salary. In my opinion the bonuses are rather hard to achieve unless you walk on water.

    Cons

    The work life is pretty strict. All business and very little time to learn new things. Their Friday parties are one way they try to accomplish some employee feel good. I routinely put in 65 hours per week and this included work at home in the evenings. Their methodology sucks in my opinion. Method M is a joke.

  9.  

    Get in and out while you can

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Systems Engineer in Kansas City, KS (US)
    Current Employee - Systems Engineer in Kansas City, KS (US)

    I have been working at Cerner full-time (more than 3 years)

    Pros

    Easy to get hired (they hire in anticipation of business needs)
    Healthcare IT is a good industry
    Benefits are OK
    Relaxed environment. Most managers are OK with arriving later/leaving early to handle personal matters.

    Cons

    Salary is mediocre and raises are hit/miss (first year over 10%, second 3%).
    Job titles are catchalls and not indicative of the work you'll do, such as software engineers doing mostly non-development work.
    Many people are shoehorned into a position based on need, resulting in uninteresting work
    Limited career potential
    Inconsistent managers. There have been periods of weeks where it was unclear what I was to be working on.
    Little employee recognition and perks. They know this and have made attempts to improve but they are laughable.
    Lack of strategic vision
    Few opportunities for training or learning
    After the first year you'll be ready to move on

    Advice to ManagementAdvice

    Assign job titles appropriately. Establish a vision and stop the fragmentation of the company's different organizations - there are too many cooks in the kitchen. Value & reward employees. Hire actual managers instead of just allowing tech people to transition into them. Employees aren't sticking around for a reason.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  10.  

    Please do me a favor and follow your dreams instead of applying to Cerner

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Cerner

    Pros

    Cerner is willing to give smart recent grads a job, training, and decent salary.

    Cons

    You can easily get lost in the group because your career is 100% based of business need and 0% based of your interests and skills. If a friend asked me if they should apply I would say no.

    Advice to ManagementAdvice

    Put more of your resources into non WHQ sites. ITWorks and International sites get all of the mandates of big Cerner without any of the perks.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  11. 6 people found this helpful  

    Pathetic

    Former Employee - Test Analyst in Bangalore (India)
    Former Employee - Test Analyst in Bangalore (India)

    I worked at Cerner full-time

    Pros

    Good package. Good perks. No need to use your brain. All you need to get this job is to know how to click your mouse. Period

    Cons

    Cerner rips off freshers by giving so called a great package to start with. The skills you learn here are so bad that even a 10th std kid can do a better job. All you need to do is to type and to click your mouse on various windows. Once you stick here, its inevitable to leave this company because no one in the current market can recognize your typing/mouse clicking skills. This is definitely a job for the housewives.

    Doesn't Recommend

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