Ciena

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Ciena Reviews

Updated Jul 31, 2014
All Employees Current Employees Only

3.3 130 reviews

72% Approve of the CEO

Ciena President, CEO, and Director Gary B. Smith

Gary B. Smith

(75 ratings)

68% of employees recommend this company to a friend

Review Highlights

Pros
  • This allows employees to have a great work-life balance (in 19 reviews)

  • Flexible work schedule and good work environment (in 12 reviews)


Cons
  • No career growth plan for employees (in 6 reviews)

  • The upper management does not know what they are doing (in 6 reviews)

More Highlights
14 Employee Reviews Back to all reviews
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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Work environment.

    Senior Systems Engineer (Former Employee)

    ProsGreat benefits. Most positions and managers have a balanced work ethic. Great technology, though not implemented well, too splintered.

    ConsNon-test positions and managers have a better grip on reality. Many ex-cisco test employees and managers, who brought along their 'drag-me-down' mentality that ruined Cisco's work environment. Training is not so great, always behind the curve. Upper management is not involved in the trenches, thus they are mis-lead. HR does NOT want to hear what you really have to say!

    Advice to Senior ManagementTrain your employees. Listen and follow your employees advise on improving the work atmosphere.
    Get into the trenches!

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    Hardware Engineer

    Principal Engineer (Former Employee) Linthicum, MD (US)

    ProsSalary is competitive. Good co-works. New technology

    ConsThe upper management does not know what they are doing. Short term focused and all are about making themselves rich.

    Advice to Senior ManagementThe board is not doing the job.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Major part of the quality work is Off-shored,

    IT Analyst (Current Employee) Hanover, MD (US)

    ProsFlexibility. International Presence. Company seems to be growing

    ConsCiena is not a place that will enhance your technical skills. Its a place to do some legacy ownership, and light work. The technical teams are Disorganized, disconnected. This mainly happens because most of the quality work is off-shored, with major control given to off shore teams. The vibes hence is on buying specialized skills from outside rather than build technical expertise, within, but in reality these specialized skills have little experience, and quite little tendency to share the work, or transfer knowledge to those internal to team. Less transparency and reliability witnessed on the culture of the company.

    Advice to Senior ManagementBuilding internal skills always helps long run. But if outsourcing is the path chosen by company, it maybe a better idea to hire internship managers who can manage this team. Technical people would obviously expect an enhancement of their technical skills, and its only fair hence not to hire them.

    No, I would not recommend this company to a friend

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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    1 person found this helpful  

    Optical vendor, state of the art technology in long haul and metro DWDM optical solutions for telecommunications.

    Lead Engineer P&T (Former Employee) Alpharetta, GA (US)

    ProsBest in their niche, one of the few of it's kind that survived the tech bubble

    ConsBig H1-B visa house, slave labor for a few years till they get their green card. About 90% Indian at the Alpharetta location. Not a diverse workforce.

    Advice to Senior ManagementGet the majority of your employees from US citizens graduating college, with less that 10% H1-B candidates.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
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    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    Accounting Department

    Anonymous Employee (Current Employee) Linthicum, MD (US)

    ProsDecent benefits, work life balance, good people to work with

    Consvery bureaucratic, still struggling to get back to been a profitable company after the nortel acquisition, layoffs are a common place

    No, I would not recommend this company to a friend

    • Culture & Values
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    • Career Opportunities
    • Disapproves of CEO

     

    Systemically bad management, no investment back into ERP or employees

    Middle Level Management (Former Employee) Linthicum, MD (US)

    ProsThe increasingly dwindling employee base still had a few folks left who were tenured enough to know the day to day process.

    Cons*Extremely high employee turnover
    *Bonuses were a farce
    *Terrible upper management
    *Horrible cross departmental communication/cohesiveness
    *Complete lack of concern about employees
    *Zero corporate culture

    Advice to Senior ManagementYears before joining Ciena I had heard it was a great place to work - after joining Ciena I heard this used to be such a great place to work. Clean house with old upper level managers/execs and bring in folks who want to work and can respectfully treat employees.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

    1 person found this helpful  

    Great Place to work 2012 for "Seniors"

    Lead Engineer (Current Employee) Gurgaon, Haryana (India)

    Pros1. Casual Work Environment
    2. No need to inform your supervisor for Leaves, just take and then say "unplanned leave"
    3. Full of extra curricular activities, nothing technical.
    4. Informed (not Mock) Fire Drill every 6 months
    5. Annual Party thrown at Five Star Hotel
    6. Developes everything in software viz. DSP, drivers, embedded applications, user interface in india center only, but you won't get everything to learn because you will be tied up with just one module for years, after all they want to develop expertise for themselves.
    7. Very Good in hand salary

    Cons1. No career growth
    2. Either No or very high work pressure
    3. Every hour verbal reporting, email reporting is additional
    4. Management hardly knows people managment, just puppets of their foreign counterpart.
    5. No defined criteria for promotions, may get based on your criticality
    6. Reward program is extremely poor, basically management does not know when to reward an employee, for them it is always expected performance.

    Advice to Senior ManagementDo some full time management course

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

    • Work/Life Balance
    • Senior Management
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    • No Opinion of CEO

    2 people found this helpful  

    Good place to start your career with. Very closed culture especially from the Former Nortel employees. Avoid Montreal

    Engineering (Former Employee) Montreal, QC (Canada)

    ProsLocal Gym
    Good location if you are in Ville Saint Laurent
    Good startup for engineers eager to work closely with Low Cost Manufacturing
    Health and Dental benefits are reasonable.

    ConsSenior Management inherited from the Nortel Era in Montreal.
    Very dysfunctional at the level of cross organizational activities.
    Very short-sighted middle managers and no long term vision
    No formal training. A lot of self preservationist attitude that make you sick to your stomach.

    In brief, the management at Montreal Ciena is the wash off from the bankrupt Nortel days. Unfortunately the flagship products are that of the Ciena Ottawa/Montreal which makes the long term vision very bleak if head office in Linthicum, MD does not do anything about it.
    Very "clicky" and very hard to break into the ranks for the established "hierarchies". A lot of arrogance and attitude. Zero chance for progress and promotion.

    Overall, a place to start with your career but not beyond 3 years maximum. If you are ambitious and looking for new challenges then it will be a hard place to stay in for very long unless you get accepted in the established clicks. You could be the most educated person of the bunch and yet managers will only think of their service impact on the short term rather than benefiting the company with the expertise of the talented and educated professionals.

    Advice to Senior ManagementTo Gary Smith, the time has come to shuffle the middle and senior managers and directors of Montreal office. This is the only way to save the company. New blood and new culture need to develop in Montreal to align with the established vision of the headquarters in Maryland.

    No, I would not recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    1 person found this helpful  

    Not what it once was

    Anonymous Employee (Current Employee)

    ProsThe people....technology....great benefits....ability to accomplish amazing tasks when everyone works as a team....nice facilities....and again the people, some really great people work at Ciena.

    Consthis new upper management team seems to have zero direction, major decisions take forever to be made these days, salaries very much out of whack as some areas pay very well and others have not had raises in years. some areas overworked while constantly having to justify their job. outsourcing effecting quality of product.

    Advice to Senior ManagementDon't fix it if it works....stand behind what you preach.....stop lying.....outsourcing is not the answer, just because it looks good on a spreadsheet doesn't mean it is best for ciena nor does it mean it will work....get the company going in the same direction, it still acts as two not as one.

    No, I would not recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    2 people found this helpful  

    Terrible, this is a company without strategy and analytic thinking

    Director (Former Employee)

    ProsTechnical leadership in the industry
    Benefit

    ConsCrazy leadership style
    Always changing organization and marketing strategy
    Politics in office

    No, I would not recommend this company to a friend

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