DFS Group
3.3 of 5 30 reviews
www.dfsgalleria.com Hong Kong 1000 to 5000 Employees

DFS Group Reviews

Updated Apr 10, 2014

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3.3 30 reviews

                             

92% Approve of the CEO

DFS Group Chairman, President, and CEO Ed Brennan Jr.

Ed Brennan Jr.

(12 ratings)

61% of employees recommend this company to a friend
6 Employee Reviews Back to all reviews
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Smart People, Bad Culture

Anonymous Employee (Former Employee)
Hong Kong (Hong Kong)

I worked at DFS Group full-time for more than a year

ProsVery good pay and you get to work in an international capacity learning a lot about different markets and people from all over world.

ConsNo real culture. Poor communication from senior management. Atmosphere of "what have you done for me lately" and "cover your a$$" so there is little collaboration between parties and frequent in decision / lack of clarity. Overall its very negative atmosphere as people are overworked.

Advice to Senior ManagementMake a decision, communicate it, and then stick to it.

No, I would not recommend this company to a friend

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Big and established organisation

Business Analyst (Current Employee)
Singapore (Singapore)

I have been working at DFS Group full-time for more than a year

ProsEstablished with strong retail network and merchandising expertise

ConsIt is difficult to execute any changes without going through a big cycle and often, opportunities are missed.

No, I would not recommend this company to a friend

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Unrealistic

Finance (Current Employee)
Singapore (Singapore)

I have been working at DFS Group full-time for more than 3 years

Pros- good benefits for K-staff (Management)
- good bonus when company does well
- good and fun colleagues
- had a good company culture but that has changed in the last few years

Cons- No OT remuneration for Mgmt-staff, although OT is highly required
- Lots of unnecessary spending and cutting of budget/change of policies
- unrealistic goals and senior management

Advice to Senior ManagementStop hiring from outside. The changes to Snr Mgmt is causing a lot of discontent and unhappiness. During interview process, always highlighted that the company always "promotes from within".

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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1 person found this helpful  

Managing Director of NAM has absolutely no clue

Manager (Current Employee)
Los Angeles, CA (US)

I have been working at DFS Group full-time for more than 3 years

ProsThe overall company itself is great. Great employees worldwide. Great benefits.

ConsThe MD just doesn't get it, but luckily for her, she can fake it til she makes it or until she retires. Easily persuaded by those who can talk the talk but many of the employees who have been there for years is aware the MD has no idea what they do. It's really quite sad.

Inappropriate comments about people's style of dress is always made. Unless it is cleavage-baring tops or short shorts, etc. there is no right to comment on a person's style when you are no Coco Chanel. Yes, we all noticed at last year's Christmas party when we were asked to dress up, and someone came in jeans. Yep, that's the peron that gives us the known elevator look on our daily wear. Multiple comments are made about people's dress when in reality, it is just not her style. Perhaps paying your employees more if you are going to make unreasonable comments about style of dress. Telling an employee they cannot carry a fake purse is not constructive. Like I said, pay them more to get the real Gucci.

A lot of people would agree that the MD is on her own power trip. A rollover of 4 assistants in less than two years, and multiple talents (MBA & BA Graduates at Stanford, Harvard, UCSD, Columbia, Loyola Marymount, UCLA, CAL) in other departments who were smart & ambitious enough to leave or got pushed out by making their lives miserable. Yep, this is one class act.

Until I find something else, I'll just nod & kiss ass in our management meetings like the rest of us do until we find something else. When you ask aloud in Management meetings if the meeting was helpful, of course everyone is going to nod and say yes to your face. We have bills to pay. It's true what they say - people don't leave companies, they leave bosses.

Advice to Senior ManagementGet a new MD that reflects the values of DFS - not one that fakes it. It would be great for the employees to rate the MD's performance anonymously because I can guarantee it would not be pretty.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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DFS Guam

Hard Worker (Former Employee)
Tumon (Guam)

I worked at DFS Group full-time for more than 10 years

ProsIn the 90's in was a great place to work, senior management actually took the time to know the sales and support staff, the back bone of the company.
Company match 401k
Insurance was not bad price

ConsSince the 90'and to the present, yes, I have worked for DFS nearly 15 years, it has changed so much. Starting with the senior management/ executives (3rd floor) and down to the sales managers and TL's. More about " them" and less about then actual employees who do the job.
Executives holiday parties to other islands, but set up as a "conference" all paid for by DFS.
Bonus system is broken. 6 figures for some.. But most, meaning the hard workers, was only in the hundreds.
Even heard they treat our troops unfairly after returning from deployments.

Advice to Senior ManagementGet rid of some of the senior management who cost more to pay than what they actually produce for then company. Even with some of then mid level mangers, support and operations.
Take care of the employees. Some of them have been there longer then all of you put together and have seen many, many "bosses " come through the doors of DFS. With big ideas, in reality they are just looking for their 6 figure end of the year bonus. Yes, most of the staff know about
those outrageous bonuses. Why, Because they have worked for DFS for 10, 15, 20 years on island. Island Pride is Strong!

No, I would not recommend this company to a friend

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3 people found this helpful  

Great people to work with, company culture is really changing

Anonymous Employee (Former Employee)

I worked at DFS Group

ProsGood benefits package. Some great people to work with. They try to make it a fun environment to work in with lots of parties, luncheons, and activities.

ConsDifficult to be promoted or move up unless you would like to relocate to another state or country. They seem to be doing quite a bit of cleaning house.
Not enough people are hired to get the job done so people are pulled in every direction and forced to work long hours only being able to do what is urgent and not what is important.
It is extremely political - Those who know how to schmooze, talk a good game, and toot their own horn are rewarded rather than people that are knowledgeable and genuinely hard workers

Advice to Senior ManagementTry to enforce what you have stated as the DFS mission statement and values - most importantly "Value Your People"

No, I would not recommend this company to a friend

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