DISH Reviews

Updated 24 August 2014
Updated 24 August 2014
1,813 Reviews

2.9
1,813 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
DISH Director, President and CEO Joseph Clayton
Joseph Clayton
1,166 Ratings

Review Highlights

Pros
  • Pay is good for these parts, especially if you stick with it for a few years (in 72 reviews)

  • Good work life balance: people in our office arrive around 10am and leave by 7pm (in 36 reviews)


Cons
  • As far as the work life balance they change schedules dissolve schedules for all types of reasons (in 40 reviews)

  • Unless your friends with upper management, you have no chance of advancement (in 100 reviews)

More Highlights

283 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    I had an amazing team.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Analyst
    Current Employee - Business Analyst

    I have been working at DISH full-time for more than a year

    Pros

    I worked at Dish for one year and had an enjoyable experience. My team was okay but my managers and VP were amazing! They were very supportive, the work was challenging and I found most departments to be helpful. The pay was decent but nothing to brag about and the benefits were about what you expect anywhere.

    Cons

    Many other teams were absolutely miserable and just sticking with the job until something better came along. One huge negative, they do not trust their employees. They used to run a badge report checking your hours. For those that need to be monitored fine but for those of us that work hard don't appreciate the distrust.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    Capacity for internal customer service will NEVER be met!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Hilliard, OH (US)
    Current Employee - Anonymous Employee in Hilliard, OH (US)

    I have been working at DISH full-time for more than 3 years

    Pros

    Great pay, feedback constantly solicited for improvement, amazing performance incentives for frontline agents, positive atmosphere!!!

    Cons

    Employees are given so much that appreciation is replaced with a sense of entitlement a need for more.. MORE...MORE. Impossible to satisfy your internal customer.

    Advice to ManagementAdvice

    Continue the path of soliciting feedback to ensure all concerns are addressed. Continue to recap improvements that you have made.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Has improved greatly since I first started

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Analyst/Developer II  in  Denver, CO (US)
    Current Employee - Analyst/Developer II in Denver, CO (US)

    I have been working at DISH full-time for more than 3 years

    Pros

    The team I work for is awesome! We are like a family and all get along really well. Our manager rocks and I couldn't ask for a better situation.

    Cons

    Medical benefits are not the greatest and within my specific expertise/role, there isn't much room to move up.

    Advice to ManagementAdvice

    N/A

    Recommends
    Neutral Outlook
    Approves of CEO
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  5.  

    Great company, dull job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative  in  Christiansburg, VA (US)
    Former Employee - Customer Service Representative in Christiansburg, VA (US)

    I worked at DISH full-time for more than a year

    Pros

    benefits are great
    401k with matching contributions
    stock purchase program
    upward mobility
    generous bonus system

    Cons

    boring job
    customers are rude, but thats life

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Decent pay good bit of overtime but terrible health insurance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at DISH full-time

    Pros

    Decent pay for my area. All the overtime you can handle

    Cons

    Health insurance is absolutely terrible

    Advice to ManagementAdvice

    Keep up the good work

    Recommends
    Positive Outlook
    No opinion of CEO
  7. 3 people found this helpful  

    Hard Work and Patience Are Rewarded

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Operations Manager  in  Englewood, CO (US)
    Current Employee - Operations Manager in Englewood, CO (US)

    I have been working at DISH full-time for more than 5 years

    Pros

    I've been at DISH for 5 years and I've seen quite a bit of improvement in moral and employee engagement on a corporate level. If you aren't willing to work hard DISH isn't the place for you - if you are someone who thinks they are entitled to be promoted every six months just because you are there and not based on merit - go work else where.

    I've moved quickly into a management position during my time at DISH and I've been given opportunities to learn and expand my skill sets. Although I've had one or two bad mangers - overall I've always worked with managers who care about me and my goals.

    Cons

    One of the things our CEO and Chariman has asked employees is to "know their business." Select departments know their business and understand other's roles. Many departments though don't know their business and how decisions impact other departments -this often means they end up creating more work for everyone else.

    Vacation time is not ideal - and I believe we lose employees because of this. Employees only receive two weeks of vacation time until they hit 5 years and then they get 3. Not very competitive in today's job market. To attract the best employees DISH should be at least offering 3 or 4 weeks initially.

    Although corporate has made retention a focus some department heads have not. We've lost a lot of great people as a result.

    Advice to ManagementAdvice

    Focus on retention - recognize that we have talented people and focus on keeping them here.

    Department heads need to do a better job of communicating - a lack of communication has caused countless issues.

    Recommends
    Positive Outlook
    Approves of CEO
  8. 3 people found this helpful  

    DISH has been by far the best organization that I have worked for!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Coach  in  Harlingen, TX (US)
    Current Employee - Coach in Harlingen, TX (US)

    I have been working at DISH full-time for more than 5 years

    Pros

    DISH has been great on career growth. DISH get us the proper training we need to succeed and prosper at our craft. Great pay and flexible hours are a great benefit to our employees!

    Cons

    I can honestly say that i don't have Cons towards DISH, but what I can say is that it's very challenging from one day to the next. If you are very adaptable, you will succeed and if you have trouble adapting, you will struggle. That is constant here at DISH, but for the better. I do not like being complacent in my job, change it up from time to time.

    Advice to ManagementAdvice

    Keep listening to your employees, they are your bloodline to DISH. I know there are things agents and management ask that can not be met, but other things are!

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    What you put in is what you get out.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Inside Sales Lead  in  Englewood, CO (US)
    Current Employee - Inside Sales Lead in Englewood, CO (US)

    I have been working at DISH full-time for more than 3 years

    Pros

    The money is great. The benefits are just like anywhere else. Discount on the service is cool. 401K is awesome and the Employee Stock Purchase Plan is good!

    Cons

    You have to be able to adapt. Change happens all of the time. This is a fast paced environment and everything impacts the company so everything is being watched. However if you are doing what you are supposed to and you can adapt to change then there will be no issues.

    Advice to ManagementAdvice

    Do not forget the environment. In sales the environment is key, if you want to change or implement something, that is great but do not forget the environment. An environment that is not clean or stable is a recipe for un-happy employees also they will not want to adapt to changes you are making.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    There's been challenges, but it continues to improve

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Training Manager  in  Englewood, CO (US)
    Current Employee - Training Manager in Englewood, CO (US)

    I have been working at DISH full-time for more than 10 years

    Pros

    Amazing technology, terrific opportunity, and the chance to work with some of the smartest people I've ever met. People here are driven, dedicated, and incredibly savvy. DISH also re-committed to providing even more leadership training to every manager in the company.

    Cons

    High expectations cause some leaders to forget best practices and that can drive employees out. The company is working to give managers better tools to work with their people, but some leaders aren't willing to change. Those leaders make it tough on their people.

    Advice to ManagementAdvice

    Keep working on leadership! Be willing to change!

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Not as bad as some say

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Englewood, CO (US)
    Former Employee - Anonymous Employee in Englewood, CO (US)

    I worked at DISH full-time for more than a year

    Pros

    Dish has gotten some bad press in the past about working conditions. I was hired into corporate off the street and I was given a copy of the "rules" to sign off on prior to my acceptance of the job. I knew what I was getting into before I even started. My managers always worked with schedule outside of work and gave me the flexibility needed. Are there time where you need to bust your butt and work hard, you bet! Dish is not a place to be complacent, it is a full steam ahead organization, where you need to be on board or you will be left behind.

    Cons

    There are bad days and good days, just like any job or company.

    Positive Outlook
    Approves of CEO

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