DISH Reviews

Updated 16 April 2015
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4.0
309 Reviews
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309 Employee Reviews

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  1. customer care specialist 2

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at DISH full-time

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    it is a great place for the most part. The work can be stressful but the training and sales bonus were awesome. Trainers were amazing.

    Cons

    I need an exception on my schedule temporarily for health reasons but even though other employees who had spent less time there got an exception, I never did. I was forced to leave the company after wracking up a couple thousand in doc bills trying to cope. Insurance sucked.

    Advice to Management

    Do not show such favoritism to some who can't work a specific day for a couple of weeks when others are literally suffering medical issues and truly need the help. I recognize hr tried to help a little but more could have been done. It was wrong to fawn all over me as a great employee but leave me no choice but to leave.

  2. Wished I had worked for them direct!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Contractor - Anonymous Contractor
    Former Contractor - Anonymous Contractor

    I worked at DISH as a contractor

    Pros

    Liked the company and the services. The real dish employees had a pretty good gig.

    Cons

    Had to work for one of the regional contractors, Starwest Satellite, how they keep the contract I will never figure it out. Terrible management, good people, turnover rate to the point of not even bothering with names.

    Advice to Management

    Find someone that is worth having the contract for the Northwest and give it up. Might be easier on the thousands of people that have the system and keep a few customers in the process.

  3. Claims Coordinator

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at DISH

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good people to work with.

    Cons

    None at this time thank you

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Customer Service Representative

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative I in Flushing, NY (US)
    Current Employee - Customer Service Representative I in Flushing, NY (US)

    I have been working at DISH full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    If you are looking for a friendly environment with good diverse environment DISH is the place. Gives you good experience to learn with customer experience. Also they have flexible days off so you can enjoy 3 days a week your off.

    Cons

    This job can be tiring for those who are not willing to sit for long hours as its a customer service via phone, where you are sitting for long hours around 10 hours a day. It may cause health issues

  6. customer service Rep

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at DISH full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    There are Lots of prizes raffles and give always are done on a daily bases. You get paid vacation and sick time. It is easy to move up in the company

    Cons

    Employees are sometimes forced to work overtime and extra days or they are given occurrence points. Anything over 5 points and your terminated

  7. Good Place to Work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Manager in Englewood, CO (US)
    Current Employee - Project Manager in Englewood, CO (US)

    I have been working at DISH full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    ALWAYS working on the cutting edge of technology
    fast paced
    great co workers
    some benefits are good: 401K match, generous company profit share, stock purchase plan
    LOTS of opportunity to build a career and move around the company
    Dish has made a huge effort to improve the culture and environment at Dish

    Cons

    DISH is always running in Production, so you are expected to troubleshoot any problems that arise off hours (not too often) and work occasional weekends. The unfortunate part, is when you work a weekend, there is no compensation, such as time off the next week, or even acknowledgement of working the weekend.
    some benefits are not good- I pay full price for my prescriptions since I have not reached my $2500 deductible. For the first 5 years of employment, you get 10 days of vacation. After 5 years, that increases to 15 days.

    Advice to Management

    keep listening to your employees. There are many positive changes that have happened, but there needs to be a bigger change in work/life balance.

  8. Great company to work for., training and support available for first time call center experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at DISH full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Inbound calls, sales are optional.

    Cons

    Worked during a takedown, tough calls!

    Advice to Management

    None

  9. Lots of flexibility and work life balance for proven employees in the right department.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Manager
    Current Employee - Account Manager

    I have been working at DISH full-time (More than 8 years)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Hardworking and down to earth employees, flexibility for work/ life balance of in home office role, challenging work. Company staying on top of the times, possibly lots of good changes ahead with spectrum purchases made recently.

    Cons

    Very little flexibility at corporate, but not much room for growth if not at corporate. Benefits are not good.

    Advice to Management

    Work on improving culture- increase work flexibility for deserving employees, improve benefits, 401k matching, and annual salary increases for good employees.

  10. Very good company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Operations Manager in Englewood, CO (US)
    Current Employee - Operations Manager in Englewood, CO (US)

    I have been working at DISH

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The company is always looking ahead in its business plan. Given the DBS industry is maturing, DISH is always looking for the next big thing in technology.

    Cons

    DISH still suffers the stigma from the past of being a terrible company to work for. The reality is that it is a good company to work for. Perceptions unfortunately exist to the opposite.

  11. Hard work is usually rewarded in the long run.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Lower Level Manager in Minneapolis, MN (US)
    Former Employee - Lower Level Manager in Minneapolis, MN (US)

    I worked at DISH full-time (More than 3 years)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Excellent mid-management in the Midwest, that let's lower management use their initiative in many ways. They make an effort to stay up to date with systems and tech. Starting salaries are okay.

    Cons

    Small raises, minimal 401(k), many times a lack of clear communication between levels of management. Management at the higher levels is erratic, can be good, but can be frankly insane.

    Advice to Management

    More power to regional management, for example in choosing product lines and truck logistics.

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