Dixons Retail

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Dixons Retail Reviews

Updated 25 July 2014
Updated 25 July 2014
66 Reviews

3.0
66 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Dixons Retail Group CEO Sebastian James
Sebastian James
34 Ratings

Review Highlights

Pros
  • You get a 10% discount on products and 20% on staff promotions at Xmas (in 5 reviews)

  • Worked with some really good people (staff), and they did pay on time (in 4 reviews)


Cons
  • Head office rather dated but that is being addressed (in 4 reviews)

  • Needs to recognise the hard work of the workforce (in 3 reviews)

More Highlights

18 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    fast moving pace. always busy help customer after customer.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Representative  in  Watford, East of England, England (UK)
    Current Employee - Sales Representative in Watford, East of England, England (UK)

    Pros

    some of the exclusive products and services on the market. Multiple channels to purchase product online or in-store see website. if you have the best people that care want you to grow as individual you can do

    Cons

    there always challenges in any business.

    Advice to ManagementAdvice

    room for improvement.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Largest electrical company in Europe

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Sales Advisor  in  London, England (UK)
    Former Employee - Business Sales Advisor in London, England (UK)

    Pros

    Various product training available within the company, Huge pool of knowledge for consumer products and electronic gadgets. Great for someone who loves to tinker with products and latest gadgets, as many manufactures gives you live demo

    Cons

    Could do better on wages, sales incentive and bonus structure is not very lucrative. Management can be more people friendly.

    Advice to ManagementAdvice

    Management should take the feedback from colleagues and forward it to policy makers.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  3.  

    Decent job if you can sell and enjoy tech

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Adviser  in  Stevenage, England (UK)
    Former Employee - Customer Adviser in Stevenage, England (UK)

    Pros

    Being around technology everyday
    Flexible shifts, usually long which is good if you have to travel
    Can be a friendly work environment

    Cons

    Targets are demanding and can be difficult to achieve
    Customers can be difficult
    Internal systems could be more efficient
    Training could be better

    Advice to ManagementAdvice

    Listen to shop floor staff more

    Positive Outlook
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  5.  

    Run of the Mill

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Logistics  in  Sheffield, England (UK)
    Former Employee - Logistics in Sheffield, England (UK)

    Pros

    You get paid on time.
    Nice people to work with.
    Since its an electronic retailer, an employee gets plenty of discounts on the in house products and have good local discounts.

    Cons

    Retail Dead End jobs. No real room for good promotions. Uninteresting management, the middle management seems stuck up and not flexible.

    They only look at processes and not the employee, in another words working there would just be like you're another employee number. Machines will start automating soon enough.

    Advice to ManagementAdvice

    Don't treat employees like numbers.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  6.  

    Loads of tech

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Colleague  in  Edinburgh, Scotland (UK)
    Current Employee - Sales Colleague in Edinburgh, Scotland (UK)

    Pros

    Fast paced interesting good atmosphere

    Cons

    Low pay and non existant bonus

    Advice to ManagementAdvice

    0.1% is nothig to motivate anybody, 1% is not enough to make you want to missell

    Recommends
    Positive Outlook
    No opinion of CEO
  7.  

    Big box retail is a tough sector since Amazon changed the game

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Manager  in  Hemel Hempstead, England (UK)
    Current Employee - Project Manager in Hemel Hempstead, England (UK)

    Pros

    Heritage of the brand
    Some great senior people
    Rapidly changing industry
    Household name
    Technology sector is cutting edge

    Cons

    Public perception is that Dixons still make 40% margin on high tech, so the brand isn't loved.
    Everything is about operations or product pricing. Limited opportunity to build rapport with suppliers and/or an engaging customer experience.

    Advice to ManagementAdvice

    Keep going with the transformation. Work on brand image and ensuring there are good career opportunities for the workforce.

    Recommends
    Neutral Outlook
    Approves of CEO
  8.  

    Good to start your career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    The atmosphere is very nice, the management is fair

    Cons

    Dixons retail SSC offers almost no career opportunities, very low salaries, but it might be not very bad start of career

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  9.  

    Overal a reasonable employer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Accountant  in  Hemel Hempstead, England (UK)
    Current Employee - Accountant in Hemel Hempstead, England (UK)

    Pros

    Staff discount, pension, options etc

    Cons

    A large company - small cog in large wheel.

    Advice to ManagementAdvice

    The customer experience is everything.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    DSG International (Dixons Retail)
    Hempstead, United Kingdom

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    good part time career opps

    Cons

    not much as of this moment

    Advice to ManagementAdvice

    none

  11.  

    4 years of retail operations experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Operations Specialist  in  Istanbul (Turkey)
    Current Employee - Operations Specialist in Istanbul (Turkey)

    Pros

    few of the best colleauges I've worked with, in a casual environment. part of Dixon's group which is well known internationally.

    Cons

    the worst part of this job is the low salary, and that there are not many opportunities for promoting. with a fairly monotonous work schedule.

    Advice to ManagementAdvice

    They should try harder to keep their employees satisfied, especially the ones who have out in a lot of years and effort.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

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