Echo Global Logistics

  www.echo.com
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Echo Global Logistics Reviews

Updated Jul 24, 2014
All Employees Current Employees Only

3.2 126 reviews

82% Approve of the CEO

Echo Global Logistics CEO and Director Doug Waggoner

Doug Waggoner

(89 ratings)

54% of employees recommend this company to a friend

Review Highlights

Pros
  • Echo Dallas has a great work environment for someone who wants to work hard and play hard (in 19 reviews)

  • kickball team on thursdays, softball team on tuesdays, beer fridays and happy hours regularly (in 14 reviews)


Cons
  • Terrible commission structure, low salary (in 11 reviews)

  • Base Salary sucks and it takes a while to build business (in 5 reviews)

More Highlights
27 Employee Reviews Back to all reviews
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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Not Great

    Client Sales Representative (Current Employee) Chicago, IL (US)

    ProsGreat people, office culture is very outgoing and fun. Beer on fridays, you are basically left alone after training to do what you need to do

    ConsTERRIBLE tier one managers. No patience, don't answer questions, don't care about you and are downright unprofessional and inappropriate. There is so much office gossip and little support when you first start out.

    You are cold calling/emailing all day every day until you are able to convince someone to pay their ridiculous rates (good luck) or have accounts handed down to you. It gets old very quick and you have to find all of your leads outside of office hours (basically you're forced to work overtime if you want to be remotely successful). I was constantly stressed and hated my job within the first month. You really have to take a lot of crap for months so you can do well. Salary is too low for what they ask of you

    Advice to Senior Managementget new managers who can actually handle the responsibilities

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    moving too fast to do things right

    Senior Software Engineer (Current Employee) Chicago, IL (US)

    ProsLaid back work environment
    Casual
    Fun people to work with
    Decent benefits
    Great gym in building

    Conspoorly organized
    can't fix obvious problems
    "good enough" ethic is firmly entrenched
    hidebound
    completely unsustainable pacing of work.
    Everything is urgent and important.

    Advice to Senior ManagementTake technology more seriously. You can't do your business without it.

    Slow down and do things right instead of rushing through them.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
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    • Senior Management
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    • Career Opportunities
    • No Opinion of CEO

    1 person found this helpful  

    Good place to launch a career but not to stay

    Account Executive (Current Employee)

    ProsStable industry and company
    Complete benefit and retirement package
    Casual work environment

    ConsLack of upward mobility
    Little motivation to excel
    All day long on the phone and emailing
    Gets old fast
    Limited opportunities for relocation
    HQ and regional offices very different cultures

    Advice to Senior ManagementWork-life balance and wages need to improve.

    Yes, I would recommend this company to a friend

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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    1 person found this helpful  

    Bad pay and no opportunity

    Client Sales Representative (Current Employee) Atlanta, GA (US)

    ProsYoung/ fun culture. Relaxed work environment.

    ConsCompensation is terrible compared to other sales jobs. There isn't much internal opportunity here. Good stepping tone to leave and get a better job which most people end up doing. Huge turnover here.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    1 person found this helpful  

    Below Average Career Opportunity

    Anonymous Employee (Current Employee)

    ProsYoung and fun work environment.

    ConsPoor pay, management doesn't stick to their word.

    Advice to Senior ManagementHave more consistency

    • Culture & Values
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    • Senior Management
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    • Career Opportunities
    • Disapproves of CEO

     

    Excellent Training, Few Opportunities for Long Term Growth

    National Account Manager (Former Employee) Atlanta, GA (US)

    ProsThe LTL training program was excellent. They've reformatted it a bit since I was hired, but Echo was my first supply chain job. It was a thorough and comprehensive introduction to LTL transport.

    ConsVery high turnover. Salesmen complain of "lead-lock," or a lack of available prospects to call on. Disputes over leads and accounts are frequent and usually settled in favor of senior reps, so it's difficult to gain traction as a young salesperson. Sweeping changes in benefits and commission structure were made without warning.

    Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    Filled with false hopes. Plenty of hard work and nothing in return.

    National Account Manager (Current Employee) Atlanta, GA (US)

    ProsYoung, fun work environment for the most part. Snacks and sodas and coffee provided. Opportunity to make a good amount of money.

    ConsPlagued with favoritism, micro-management, and executives who don't care about 90% of their employees.

    Advice to Senior ManagementTake care of everyone, quit hiring everyone for sales and then giving them other jobs. Source people and train them for the jobs they will be doing in the company.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    1 person found this helpful  

    Entry-level logistics, cold-call center

    National Account Manager (Former Employee) Dallas, TX (US)

    ProsLaid back environment
    Very little structure
    Extensive training

    ConsYou do not make over your base salary for the first year, and when you do start getting commission it is easily taken away. Logistics is a cut throat industry, not for the faint of heart. The first year will feel like you are only working in a call center, and becomes very boring after about 3 months. There is not much room for growth in the company; management is more set in stone.

    Advice to Senior ManagementThere should be better incentives for good work, besides a bar tab.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    1 person found this helpful  

    Account Executive

    Account Executive (Former Employee) Chicago, IL (US)

    ProsGood Young Environment. The people working in your group are usually helpful and supportive with the workload.

    ConsThere is little mobility. You can change positions, but it will not be reflected in any kind of pay increase. The management is misdirecting in their plans for the future, and inaccurate about what the roll out plans are for updates and products that are supposed to ease your work. It is a long day and with very little reward.

    Advice to Senior ManagementComplete projects, do not try and launch 5 different initiatives when 4.5 will not take off properly because everyone is spread too thin.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    2 people found this helpful  

    Candid Review for Current Job Seekers

    National Account Manager (Current Employee)

    Pros- Great atmosphere, lot of great friendships made
    - Decent work/life balance
    - Fun work events
    -If you have the money to make base for a couple years while others quit and you get handed their accounts this might not be a bad job for you
    - Middle management does care about your success*

    Cons- Commission structure is a joke, dont expect to make more than your base until either a) You get lucky and land a large customer or b) have been there for 1 1/2 years
    - Frat House atmosphere at time where work is hard to get accomplished
    - Beng dishonest and shady are traits that are praised
    -*While middle management is helpful and does want you to succeed they have little power to offer any form of bonus or monetary reward beyond a gift card to the Olive Garden
    - Goals are so overinflated that it is challenging to even take them seriously, let alone hit them.
    - While the LTL market is becoming more and more saturated the only way to make any money is in the truckload market which Echo is currently inept at, as their carrier team is tiny

    Advice to Senior ManagementWhile the company atmosphere and beer fridays are fun at first, the good feelings begin to ware off once employees realize that they are being taken advantage of as cheap labor with extremely lofty goals and a commission structure that is almost laughable. Make your 1yr reps that have been putting in hard work and making your company money feel like they are more than just a number on a spread sheet. Your turnover will be high until you realize that you can not just focus on your top earners and new hires, something has to be done to compensate successful employees who are in the 1-2 year range so they wont quit and never use your service when/if they are shipping managers one day. Build your Truckload carrier team so you can actually service what you are asking your sales team to sell. At the end of the day people go to work to make money and no amount of Starbucks gift cards and beer can make them forget that they are being taken advantage of.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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