Echo Global Logistics Reviews

Updated 24 July 2014
Updated 24 July 2014
129 Reviews

3.5
129 Reviews
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Echo Global Logistics CEO and Director Doug Waggoner
Doug Waggoner
92 Ratings

Review Highlights

Pros
  • Echo Dallas has a great work environment for someone who wants to work hard and play hard (in 19 reviews)

  • kickball team on thursdays, softball team on tuesdays, beer fridays and happy hours regularly (in 14 reviews)


Cons
  • Terrible commission structure, low salary (in 11 reviews)

  • Base Salary sucks and it takes a while to build business (in 5 reviews)

More Highlights

27 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Not Great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Client Sales Representative  in  Chicago, IL (US)
    Current Employee - Client Sales Representative in Chicago, IL (US)

    I have been working at Echo Global Logistics full-time

    Pros

    Great people, office culture is very outgoing and fun. Beer on fridays, you are basically left alone after training to do what you need to do

    Cons

    TERRIBLE tier one managers. No patience, don't answer questions, don't care about you and are downright unprofessional and inappropriate. There is so much office gossip and little support when you first start out.

    You are cold calling/emailing all day every day until you are able to convince someone to pay their ridiculous rates (good luck) or have accounts handed down to you. It gets old very quick and you have to find all of your leads outside of office hours (basically you're forced to work overtime if you want to be remotely successful). I was constantly stressed and hated my job within the first month. You really have to take a lot of crap for months so you can do well. Salary is too low for what they ask of you

    Advice to ManagementAdvice

    get new managers who can actually handle the responsibilities

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  2.  

    moving too fast to do things right

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Software Engineer  in  Chicago, IL (US)
    Current Employee - Senior Software Engineer in Chicago, IL (US)

    I have been working at Echo Global Logistics full-time for more than a year

    Pros

    Laid back work environment
    Casual
    Fun people to work with
    Decent benefits
    Great gym in building

    Cons

    poorly organized
    can't fix obvious problems
    "good enough" ethic is firmly entrenched
    hidebound
    completely unsustainable pacing of work.
    Everything is urgent and important.

    Advice to ManagementAdvice

    Take technology more seriously. You can't do your business without it.

    Slow down and do things right instead of rushing through them.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3. 1 person found this helpful  

    Good place to launch a career but not to stay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Executive
    Current Employee - Account Executive

    I have been working at Echo Global Logistics full-time for more than a year

    Pros

    Stable industry and company
    Complete benefit and retirement package
    Casual work environment

    Cons

    Lack of upward mobility
    Little motivation to excel
    All day long on the phone and emailing
    Gets old fast
    Limited opportunities for relocation
    HQ and regional offices very different cultures

    Advice to ManagementAdvice

    Work-life balance and wages need to improve.

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5. 1 person found this helpful  

    Bad pay and no opportunity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Client Sales Representative  in  Atlanta, GA (US)
    Current Employee - Client Sales Representative in Atlanta, GA (US)

    I have been working at Echo Global Logistics full-time for more than a year

    Pros

    Young/ fun culture. Relaxed work environment.

    Cons

    Compensation is terrible compared to other sales jobs. There isn't much internal opportunity here. Good stepping tone to leave and get a better job which most people end up doing. Huge turnover here.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6. 1 person found this helpful  

    Below Average Career Opportunity

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Echo Global Logistics

    Pros

    Young and fun work environment.

    Cons

    Poor pay, management doesn't stick to their word.

    Advice to ManagementAdvice

    Have more consistency

  7.  

    Excellent Training, Few Opportunities for Long Term Growth

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - National Account Manager  in  Atlanta, GA (US)
    Former Employee - National Account Manager in Atlanta, GA (US)

    I worked at Echo Global Logistics full-time for more than a year

    Pros

    The LTL training program was excellent. They've reformatted it a bit since I was hired, but Echo was my first supply chain job. It was a thorough and comprehensive introduction to LTL transport.

    Cons

    Very high turnover. Salesmen complain of "lead-lock," or a lack of available prospects to call on. Disputes over leads and accounts are frequent and usually settled in favor of senior reps, so it's difficult to gain traction as a young salesperson. Sweeping changes in benefits and commission structure were made without warning.

    Recommends
    Negative Outlook
    Disapproves of CEO
  8.  

    Filled with false hopes. Plenty of hard work and nothing in return.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - National Account Manager  in  Atlanta, GA (US)
    Current Employee - National Account Manager in Atlanta, GA (US)

    I have been working at Echo Global Logistics full-time for more than a year

    Pros

    Young, fun work environment for the most part. Snacks and sodas and coffee provided. Opportunity to make a good amount of money.

    Cons

    Plagued with favoritism, micro-management, and executives who don't care about 90% of their employees.

    Advice to ManagementAdvice

    Take care of everyone, quit hiring everyone for sales and then giving them other jobs. Source people and train them for the jobs they will be doing in the company.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. 1 person found this helpful  

    Entry-level logistics, cold-call center

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - National Account Manager  in  Dallas, TX (US)
    Former Employee - National Account Manager in Dallas, TX (US)

    I worked at Echo Global Logistics full-time for more than a year

    Pros

    Laid back environment
    Very little structure
    Extensive training

    Cons

    You do not make over your base salary for the first year, and when you do start getting commission it is easily taken away. Logistics is a cut throat industry, not for the faint of heart. The first year will feel like you are only working in a call center, and becomes very boring after about 3 months. There is not much room for growth in the company; management is more set in stone.

    Advice to ManagementAdvice

    There should be better incentives for good work, besides a bar tab.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10. 1 person found this helpful  

    Account Executive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Executive  in  Chicago, IL (US)
    Former Employee - Account Executive in Chicago, IL (US)

    I worked at Echo Global Logistics full-time for more than a year

    Pros

    Good Young Environment. The people working in your group are usually helpful and supportive with the workload.

    Cons

    There is little mobility. You can change positions, but it will not be reflected in any kind of pay increase. The management is misdirecting in their plans for the future, and inaccurate about what the roll out plans are for updates and products that are supposed to ease your work. It is a long day and with very little reward.

    Advice to ManagementAdvice

    Complete projects, do not try and launch 5 different initiatives when 4.5 will not take off properly because everyone is spread too thin.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11. 2 people found this helpful  

    Candid Review for Current Job Seekers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - National Account Manager
    Current Employee - National Account Manager

    I have been working at Echo Global Logistics full-time for more than a year

    Pros

    - Great atmosphere, lot of great friendships made
    - Decent work/life balance
    - Fun work events
    -If you have the money to make base for a couple years while others quit and you get handed their accounts this might not be a bad job for you
    - Middle management does care about your success*

    Cons

    - Commission structure is a joke, dont expect to make more than your base until either a) You get lucky and land a large customer or b) have been there for 1 1/2 years
    - Frat House atmosphere at time where work is hard to get accomplished
    - Beng dishonest and shady are traits that are praised
    -*While middle management is helpful and does want you to succeed they have little power to offer any form of bonus or monetary reward beyond a gift card to the Olive Garden
    - Goals are so overinflated that it is challenging to even take them seriously, let alone hit them.
    - While the LTL market is becoming more and more saturated the only way to make any money is in the truckload market which Echo is currently inept at, as their carrier team is tiny

    Advice to ManagementAdvice

    While the company atmosphere and beer fridays are fun at first, the good feelings begin to ware off once employees realize that they are being taken advantage of as cheap labor with extremely lofty goals and a commission structure that is almost laughable. Make your 1yr reps that have been putting in hard work and making your company money feel like they are more than just a number on a spread sheet. Your turnover will be high until you realize that you can not just focus on your top earners and new hires, something has to be done to compensate successful employees who are in the 1-2 year range so they wont quit and never use your service when/if they are shipping managers one day. Build your Truckload carrier team so you can actually service what you are asking your sales team to sell. At the end of the day people go to work to make money and no amount of Starbucks gift cards and beer can make them forget that they are being taken advantage of.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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