Experian Reviews

Current Employee – been working at Experian full-time for more than a year

Pros – Work at home flexibility, training/development, pay

Cons – Company culture, lack of commitment to employee wellbeing

Advice to Senior Management – Focus on the talent pool you have--current practices are driving many good people away

No, I would not recommend this company to a friend

Current Employee – been working at Experian

Pros – Good work life balance and good salary

Cons – Poor strategy especialy in Japan

Former Employee – worked at Experian full-time for less than a year

Pros – Customer facing sellers get leased cars

Cons – Layoffs are a common management tool

Advice to Senior Management – Man or (wo)man up! If you have an employee that needs feedback - give it to them and allow them the time to restore confidence rather than lay them off! I never saw such disfunctional behavior from senior executives in my life!

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Former Employee – worked at Experian full-time for more than 7 years

Pros – It was a lot more employer firendly, still has canteens.

Cons – Employees are worth less than printers or desks. It really is a shame, but now profit and statistics are the only things of importance. Employees are just eliminated in one country to make way for cheaper hires in another. There is no sense of loyalty. There are no longer mass redundancies as now they get rid of people in trickles here and there.

Advice to Senior Management – I think management know what upsets people but they don't care. So there is no point in saying anything. It's just very sad to see so many people morally destroyed.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Current Employee – been working at Experian full-time for more than a year

Pros – Good people, decent pay, great benefits

Cons – Lack of clear leadership and vision. Have too many traditional executives whom don't understand digital marketing running the show. Every year your quota doubles and your territory get cut in half. Lack of clear direction of the future. Bad morale and lack of communication from management.

Advice to Senior Management – Find outside executives who understand the digital landscape and can create a vision for the future.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Current Employee – been working at Experian full-time for more than a year

Pros – benefits OK. plenty of food options near by

Cons – Low employee morale. if you are good you get overloaded. nid-management lie to employees

Advice to Senior Management – Evaluate all employees honestly. Never lie to employees

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Former Employee – worked at Experian full-time for more than a year

Pros – The front-line managers care and protected the team as much as they could.

Cons – January rings in a new year and a new sense of doom for employees fearing for their jobs. Front-level management cares a little too much and protects the team in an unhealthy manner.

Fat could be trimmed to make a team run well, but usually isn't. When folks are cut, they are measured from a political perspective (tenure, friends/ties, etc.) and not what they can provide or do for the company.

No career development. Teams are built in a very flat manner, which gives team members little room for advancement. Even if you execute your job wonderfully, there is little opportunity for you to advance since there's a strong feeling that choices for promotions/advancement are done from a political more than pragmatic perspective.

Senior management feels dishonest and when they speak to you, it feels like they're trying to sell you a used car (and not a good one). Often times, when there are layoffs, executive speeches are contrived, insincere, and leave you feeling like they were just trying to keep rats from fleeing a sinking ship. I cannot blame them for managing the company with a cost-cutting strategy, but I always appreciate honesty so I can evaluate my career options.

Advice to Senior Management – Create career paths for employees to keep them engaged and cultivate a sense of personal growth. Have reviews more often to give feedback that is helpful and properly reflective of any raises given. If an employee is told that they are doing a great job and they receive significantly less than the cost of living as an adjustment, they should not be surprised.

No, I would not recommend this company to a friend

Current Employee – been working at Experian full-time for more than 10 years

Pros – Great group of people, good benefits.

Cons – More layoffs, outsourcing majority of Direct Marketing division to Costa Rica. People left are going to be VERY overworked.
Not a good work/life balance.

Advice to Senior Management – Do you care about your people? I don't see how you can when you let the majority of the DMS group go and tell them only 25 positions will be left in the future. Yet expect them to work 60 hour work weeks.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Former Employee – worked at Experian full-time for more than 3 years

Pros – Good people who work hard, possiblity to interact with people from all over the world

Cons – Corridor decisions, surveys that are said to be anonymous but aren't, everything now is policed, employees are not trusted and are mere tools to be discarded at will. Now more than ever the focus is money. This is a billionaire company that just looks at how to save money, even if this damages quality. Above all employees must be "yes" men or they're in trouble.

Advice to Senior Management – What a pity. Where have the values gone? Isn't it time to think about principals and values?

No, I would not recommend this company to a friend

Former Employee – worked at Experian full-time for more than 3 years

Pros – Good Pay, Overtime, Weekends Off. Plenty of vacation time/take time off whenever you needed to for most staff.

Cons – Lack of empathy from Management,High turnover rate,lack of support from management, monthly reviews that could easily cost you your job with one slip up.

Advice to Senior Management – Get a clue, listen to the employees, allow people to get educated/trained. Remove the glass celling place for the floor employees.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company