Experian

  www.experiangroup.com
  www.experiangroup.com

Experian Reviews

Updated 24 November 2014
Updated 24 November 2014
283 Reviews
2.9
283 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
Brian Cassin
17 Ratings

Review Highlights

Pros
  • in some departments there is better work/life balance in others not so much (in 23 reviews)

  • Good benefits and vacation allotments (in 22 reviews)


Cons
  • Senior management does not take interest in mentoring subordinates (in 23 reviews)

  • Not enough work-life balance or work from home opportunities (they frown on it, it seems) (in 9 reviews)

More Highlights

84 Employee Reviews Back to all reviews

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  1.  

    Fair but boring place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Experian full-time

    Pros

    Experian has established and matured market a.k.a cash cow. Means people don't get pushed too much about making profits -compare to the companies losing $- as well as has guaranteed work/life balance.

    Outsourcing happens in massive scale but candidates selection process seems fair enough. Tho it attracted a lot of negative feedback here in Glassdoor.

    Not much politics involved in review process, which is fairly rare in type of company. (Long running with cash cow but unable to expand anymore for decades.)

    Cons

    Management prefer acquire companies rather than invest money for internal R&D etc just like any other company these days.

    However, since the cash for acquisition is coming from outsourcing and as a lot of former employees complaining about not highly regarding 'loyalty', it's probably not a good place for long term career.

    Advice to ManagementAdvice

    Please don't be so bureaucratic. I mean, 1-5 scale performance assessment is fine but the gaps between them? Well.. considering only <10% people get 5 stars, that doesn't really make any distinction for mega contributors and many people leave the company because of it.

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    It is a okay place to work but not grow.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Software Engineer
    Current Employee - Senior Software Engineer

    I have been working at Experian full-time (less than an year)

    Pros

    Experian is a table and profitable company.

    Cons

    Their technology is out of date

    Doesn't Recommend
    Approves of CEO
  3.  

    Great people, not so great organization

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Experian

    Pros

    Experian is a nice place to work mainly because of your colleagues. Smart people!

    Cons

    Many layoffs. Acquisitions that don't make sense. Lacks work/life balance.

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  5.  

    Love the people and the collaboration!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Experian full-time

    Pros

    - Compensation
    - Ability to speak your mind
    - ability to start your own projects and follow them through

    Cons

    - Takes FOREVER to get anything done
    - Reactive vs. proactive

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    Too Much Change

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Developer
    Current Employee - Software Developer

    I have been working at Experian as a contractor (less than an year)

    Pros

    Great colleagues, excellent pay and benefits. Most of the time, the work is quite interesting.

    Cons

    Too much change over the last year. During the recession there were lots of lay-offs and virtually no positions have been refilled. This has led to burnout amongst too many good people. While the work is rewarding and the people are great, the consistent demand to do more with less is going to drive people to leave now that the job market is better.

  7.  

    Great company, low pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Client Service Manager in Allen, TX (US)
    Current Employee - Client Service Manager in Allen, TX (US)

    I have been working at Experian full-time (more than 3 years)

    Pros

    Great environment to work in

    Cons

    You do not get paid your worth

    Advice to ManagementAdvice

    Value your employees more

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  8.  

    Data analysis

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Data Analyst in Madrid (Spain)
    Current Employee - Data Analyst in Madrid (Spain)

    I have been working at Experian full-time (more than an year)

    Pros

    Work with a ton of data, Teams are great people really matter when you work in this company

    Cons

    salary is not very good but if you stay enough time it gets better

    Advice to ManagementAdvice

    Salaries should improve

    Recommends
    Neutral Outlook
    Approves of CEO
  9.  

    Secure and Safe job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Service Manager in Sofia (Bulgaria)
    Former Employee - Service Manager in Sofia (Bulgaria)

    I worked at Experian full-time (more than 3 years)

    Pros

    Nice, modern office building. Good salary for the sector and size of the company. Colleagues are nice, not too bad.

    Cons

    More work and responsibilities does not equate more pay - i.e. you get promoted to a manager, but you still are getting the same money as your direct reports. Talks about pay raise are met with "can't promise anything, maybe in a couple of years." Local management is arrogant and their people's management competence - under question.

    Advice to ManagementAdvice

    Local support heads are managers, but not leaders. You need more leaders locally, management can be done remotely, but a good example to follow should be local. Also, if promoting somebody - first secure their pay-raise and only then entrust them with the new responsibilities. Resentment ensues otherwise.

    Recommends
    Negative Outlook
    No opinion of CEO
  10.  

    Interesting sector of working

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technical Support Analyst in Sofia (Bulgaria)
    Current Employee - Technical Support Analyst in Sofia (Bulgaria)

    I have been working at Experian full-time (more than an year)

    Pros

    Good salary for Bulgaria. You can earn more when you take an on call shift.

    Cons

    There is no knowledge sharing so you should learn everything by the hard way. So it's a big challange.

    Advice to ManagementAdvice

    They should start listen people what are they saying and appreciate them more.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11.  

    Good employer

    Former Employee - Data Management Manager
    Former Employee - Data Management Manager

    I worked at Experian full-time

    Pros

    Great co-workers willing to share knowledge. This company treats employees like people. Organized charitable activities performed in local community.

    Cons

    Little room for professional growth. No work-life balance. Sometimes too focused on the here and now.

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