Eye Care Centers of America

  www.ecca.com
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Eye Care Centers of America Reviews

28 Reviews

2.7
28 Reviews
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Eye Care Centers of America CEO and Director David L. Holmberg
David L. Holmberg
10 Ratings

10 Employee Reviews Back to all reviews

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  1.  

    Great place to work. Keep current with changes in technology.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Flex hours, multiple locations. Clean and professional environment.

    Cons

    Need to promote from within more.

    Advice to ManagementAdvice

    Listen to employees more and try to hire from within as much as possible.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    This company seems to be moving in a positive direction.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Inventory Specialist  in  San Antonio, TX (US)
    Current Employee - Inventory Specialist in San Antonio, TX (US)

    Pros

    The benefits are pretty good, includes free Vision and glasses for every family member on the dental or medical. This company listens, or at least really tries to, the President of the company had a sit down meeting in pretty small groups that we were familiar with and asked us what they could be doing to make it a more "employee friendly" environment,. There was not anyone director or above so we felt comfortable really discussing with the president our issues and needs. Then they actually implemented several ideas, such as, information sessions about your health insurance, and one for your 401k, etc. The company is pretty eager to engage the workforce and community. There are several give back programs, the United Way is company backed while there is a group of people who, of their own free will, donate their lunch hour every few days or so to do "Meals on Feet," the first Meals on Wheals route that is on foot due to the downtown location. So yeah, sometimes it gets all corporatey and there are some DEFINITE "Office Space" moments, but really, isn't that everywhere. The important part is that the people enjoy the in between, and I do.

    Cons

    My issues are really the same issues that you might find in any bureaucratic situation, corporate double speak, and if you aren't very good with spin you may have a few problems.

    Advice to ManagementAdvice

    Please remember that you are setting the example, your bad habits are learned by your subordinates and your achievements set the bar.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Good opportunity when first job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    decent pay and flexible hours

    Cons

    pay could be better than it is

    Approves of CEO
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  5. 1 person found this helpful  

    A very time consuming rollercoaster of changes and retraining on new initiatives.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - General Manager/Licensed Optician  in  Gilbert, AZ (US)
    Current Employee - General Manager/Licensed Optician in Gilbert, AZ (US)

    Pros

    The the medical benefits and base pay are are excellent for Licenses.
    I personally have an exceptional TD.
    The company is thriving and growing in a struggling economy.
    Company changes all positive and potentialy

    Cons

    Not enough hours/Employees given to free up enough time to properly train/coach/manage.
    Too many hours necessary to work to properly manage a store.
    Despite the necessary hours - Not much flexibility regarding the schedule from upper management to take care of unexpected personal life concerns.

    Advice to ManagementAdvice

    I highly respect the management for my territory and I am excited about the direction the company is taking. My only advice would be: look at the number of hours/employees we had a year ago and just give us back half of those so we could actually "run the sales floor", coach and manage. Instead I am almost always with customers and I have to stay late to complete everything required of me.

    Recommends
    Approves of CEO
  6. 1 person found this helpful  

    Old Boys Network

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Territory Manager  in  San Antonio, TX (US)
    Former Employee - Territory Manager in San Antonio, TX (US)

    Pros

    For an Old boys network of vp's, the company was extremely progressive with women. I was told by the company president upon recieving my offer "don't think you can just get by around here with your pretty face". Although taken aback a bit, I honestly felt that my VP had my best interests at heart. All of the Vice presidents (there are quite a few) had all worked together at one point - coming from Curcuit City. Even my head hunter had done the same.

    Cons

    The salary for Eye Doctors was excessively low, and in much smaller towns was extremely difficult to bring doctors on. There were offices that ran for years without eye doctors! There was supposedly a head hunter available, but he never followed up on what he said he would do. Again, one of the Circuit City boys.

    Advice to ManagementAdvice

    Make sure that the people you place to assist the field are truly doing their job. Just because they were your golden boy at a former job does not make them efficient.

    Recommends
    No opinion of CEO
  7.  

    Rewarding

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Eyewear Specialist
    Current Employee - Eyewear Specialist

    Pros

    Commission is good to have

    Cons

    Over priced products may hurt conscience

    Recommends
    No opinion of CEO
  8.  

    Great work experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Job is very fullfilling and rewarding.

    Cons

    There is too much travel

    Advice to ManagementAdvice

    Less travel

    Recommends
  9.  

    Now hiring

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Eyewear Specialist  in  Houston, TX (US)
    Current Employee - Eyewear Specialist in Houston, TX (US)

    Pros

    Vision insurance given to all employees within the first week of hire. Good beginner's experience in a sales environment. Fellow employees are respectful and easy to get along with. Receives commission based on sales.

    Cons

    Management lacks direction and decision making. Customers can be hard to deal with. Hiring process is slow.

    Advice to ManagementAdvice

    Hire a management team with experience in optics and sales. Also look for leadership and education.

    Approves of CEO
  10. 1 person found this helpful  

    Quick ECCA employment guide

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Optician
    Former Employee - Optician

    Pros

    - If you are morally troubled to sell someone with money troubles eyeglasses that have well over a 1,000% retail markup, at least ECCA has among the lowest prices in the industry.
    - After 90 days of employment, employees receive one complementary pair of glasses with all the goods of your liking once per year.
    - Good workplace to earn income during the summer months before school starts.
    - They will be flexible with your schedule.

    Cons

    - Part time hours in the off season, which is about any time after the first month of a new school year, ranges between 0 to less than 20 hours per week. I averaged 15 hours.
    - Many more details, details, and details within details to remember than your typical retail workplace with similar pay rates.

    Advice to ManagementAdvice

    I recommend increasing the pay rate to give ECCA employment more of an edge in the retail industry.

    No opinion of CEO
  11.  

    Mostly content with ECCA

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - District Technical Manager  in  Portland, OR (US)
    Current Employee - District Technical Manager in Portland, OR (US)

    Pros

    I have been with ECCA for almost 17 years and I've had the oppurtunity to try multiple jobs. Even when I didn't do a great job in retail, I was allowed to change to lab without the threat of counseling or termination. Now I'm incredibly happy with what I do.

    Cons

    In certain markets that ECCA is in, if you want to advance, you would have to relocate. Also, I travel extensively for ECCA and in doing so, I feel that I am not fairly compensated for being away from my family and my own store.

    Advice to ManagementAdvice

    Communicate more with the people at the store level. Many times, they don't know what direction the company is headed.

    Recommends
    Approves of CEO

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