FedEx Office Reviews

Updated 23 October 2014
Updated 23 October 2014
678 Reviews
2.9
678 Reviews
Rating Trends

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FedEx Office President and CEO Brian D. Philips
Brian D. Philips
405 Ratings

Review Highlights

Pros
  • There's some really good benefits and you'll learn a lot with this company (in 57 reviews)

  • Good work/life balance as I was able to work full-time and attend school, 3/4 time (in 17 reviews)


Cons
  • Expect to work with the technological ignorance of both the public and some team members (in 59 reviews)

  • Work - Life balance for Assistant Managers is non-existent, at least in my experience (in 19 reviews)

More Highlights

158 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Satisfied employee

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Production Coordinator in Rochester, NY (US)
    Former Employee - Production Coordinator in Rochester, NY (US)

    I worked at FedEx Office full-time (more than 3 years)

    Pros

    Good pay, team oriented, kept busy

    Cons

    Too many employees sell out of pocket, which makes for irregular customer service.
    Company cares more about profits than employees.

    Advice to ManagementAdvice

    Give back to all your employees, not just upper management.

    Recommends
    Negative Outlook
    No opinion of CEO
  2.  

    Has Potential to be a great job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Lead Project Coordinator in Columbia, SC (US)
    Current Employee - Lead Project Coordinator in Columbia, SC (US)

    I have been working at FedEx Office full-time (more than an year)

    Pros

    Great benefits, ok pay, Have the opportunity to work overtime to get extra money, Some managers are better than others. Nice fast pace enviroment

    Cons

    Job can really be stressful because there is no organization the district is really short help cannot keep employees. No loyal teammates

    Recommends
    Neutral Outlook
    Approves of CEO
  3.  

    Working at Fedex Office

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Costomer Associate in Silver Spring, MD (US)
    Former Employee - Costomer Associate in Silver Spring, MD (US)

    I worked at FedEx Office full-time (more than an year)

    Pros

    Work-life balance - Benefits - Help with school tuition

    Cons

    No advancement... no big changes in salary

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5.  

    A job of many.... many hats

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Center Manager in New York, NY (US)
    Current Employee - Center Manager in New York, NY (US)

    I have been working at FedEx Office full-time (more than 3 years)

    Pros

    Good salary, benefits, promotional opportunities, flexible scheduling, great trainings

    Cons

    Policies and SOPs change on a very regular basis, Managers are required to accomplish huge amount of tasks

    Advice to ManagementAdvice

    You are owned by the company, there is very little work/life balance

    Recommends
    Neutral Outlook
    Approves of CEO
  6.  

    Intern Programmer Analyst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at FedEx Office as an intern (less than an year)

    Pros

    Big Brand name of company. One can get to learn a lot of new tools and technologies in market.

    Cons

    At least for their IT in Services department, salary sucks big time. They generally recruit from tier 3 and tier 4 Universities only. I guess, considering that the pay is also not so great.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    I was challenged and learned alot from my three exployment stints at FedEx Services

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at FedEx Office as a contractor

    Pros

    Great people to work with.

    Cons

    Challenges wer mostlydue to the complicated nature of the subject matter that had to be learned in a short time.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Great company to work for!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Center Manager in North Little Rock, AR (US)
    Former Employee - Center Manager in North Little Rock, AR (US)

    I worked at FedEx Office full-time (more than 3 years)

    Pros

    Very people oriented...they place a high priority on their employee's welfare. Excellent benefits, safe work environment.

    Cons

    Difficult to staff considering the long hours of operations.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    It was an experience!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at FedEx Office

    Pros

    It is a steadily growing company. Great thing is Fed Ex is all about promoting within their own company.

    Cons

    The hourly pay is not all that great. I would have thought with FedEx being such a big company that the pay would have been better.

  10.  

    Alright place

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at FedEx Office full-time

    Pros

    There's some really good benefits and you'll learn a lot with this company

    Cons

    A lot of politics... There's room for advancement, but only up to a point. Anywhere past the Assistant Manager spots you're more likely to be fired than move up.

    Recommends
    Neutral Outlook
    No opinion of CEO
  11.  

    Great Start

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Center Consultant in Lakewood, CO (US)
    Former Employee - Center Consultant in Lakewood, CO (US)

    I worked at FedEx Office full-time (less than an year)

    Pros

    Great place to start when looking to go into business.

    Cons

    Hard to stick with it.

    Advice to ManagementAdvice

    Profit sharing.

    Recommends
    Positive Outlook
    Approves of CEO

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