FedEx Office
2.8 of 5 544 reviews
www.fedexoffice.com Dallas, TX 5000+ Employees

FedEx Office Reviews

Updated Apr 09, 2014
All Employees Current Employees Only

2.8 544 reviews

                             

46% Approve of the CEO

FedEx Office President and CEO Brian D. Philips

Brian D. Philips

(340 ratings)

41% of employees recommend this company to a friend
120 Employee Reviews Back to all reviews
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Great learning experience, many challenges.

Center Manager (Former Employee)

I worked at FedEx Office full-time for more than a year

ProsGreat work schedule, decent benefits, many support people who are helpful and supportive.

ConsHeavy workload, inconsistencies with accountability.

Yes, I would recommend this company to a friend

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Wonderful opportunities, yet expectations required under the hours allowed are not reasonable

Center Manager (Former Employee)
Cincinnati, OH (US)

I worked at FedEx Office full-time for more than 3 years

ProsVery communicative company, fair, large networking ability company wide

ConsToo many compliance and metric goals, which seemingly change daily. Not realistic from a Tier 3 management level to complete required tasks, with 2 1/2 team members and do this in a 40 hour work week. If you have OT, you get performance counseling.

Advice to Senior ManagementBe prepared for a very frustrating, guilt ridden experience because there is no way management can get all the required responsibilities done, keep the customer happy, maintain employee morale up and then go home feeling like a failure.

Yes, I would recommend this company to a friend

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Current Team Member with satisfactory experience as employee.

Center Consultant (Current Employee)
Fort Lee, NJ (US)

I have been working at FedEx Office part-time for less than a year

Prosgreat center manager, good co-workers who create enjoyable working environment. great training provided.

Conshigh volume customer base, leading to at times overwhelming work environment

Advice to Senior Managementallow for the ability to make custom signs tailored to needs of individual stores.

Yes, I would recommend this company to a friend

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Great benefits

Center Specialist (Current Employee)
Flagstaff, AZ (US)

I have been working at FedEx Office full-time for more than 8 years

ProsI did learn many skills working with computers and printing machinery.

ConsLike any job, there is a mix of employee attitudes. When its good, everything runs fine. When its bad, hopefully, the manager can change things willingly, even if that means him or herself to accommodate everyone's needs and not just a few.

Advice to Senior ManagementSee Cons

No, I would not recommend this company to a friend

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2 people found this helpful  

Assistant Manager

Assistant Manager (Current Employee)
Los Angeles, CA (US)

I have been working at FedEx Office full-time for more than 3 years

ProsAs an Assistant Manager you are able to learn various forms of business management. From e-commerce, to competitive sales techniques and managing our teams properly in order to hit our monthly sales plans.

ConsThe hourly pay for Assistant Managers is just not enough considering the high stress work environment and aggressive metrics we must meet.

Advice to Senior ManagementTraining should not be relied solely on web videos.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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1 person found this helpful  

Good employer but no real position increase opportunity.

Consultant (Current Employee)
Colleyville, TX (US)

I have been working at FedEx Office full-time for more than 3 years

ProsGreat way to increase your knowledge with computer software, such as creating documents and customer service skills. Great job for a starting out before you get a degree and graduate from college. Then move on to your career path!

ConsCan be stressful and occasionally feels like communications to management are not listened to or taken into consideration.

Advice to Senior ManagementWhen asked for feedback have some way to seem like such feedback is actually heard. Even if nothing can be done just knowing that someone has actually listened to something that was said would be a great improvement.

Yes, I would recommend this company to a friend

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Sales

Anonymous Employee (Current Employee)

I have been working at FedEx Office

ProsBase pay is competitive, very open schedule.

ConsNo prospecting allowed, so difficult to generate net new revenue.

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Center Consultant FedEx Office

Center Consultant (Current Employee)
Las Vegas, NV (US)

I have been working at FedEx Office full-time for more than a year

ProsVery great perks people are really friendly opportunity to move up

Conscustomer and be very needed as far as self service go's

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Better than food service

Anonymous Employee (Current Employee)

I have been working at FedEx Office

Prosbetter than food service industry

Conslots of work, low pay

Advice to Senior Managementgive me more money

Yes, I would recommend this company to a friend

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Better than other retail

Center Consultant (Current Employee)
Richmond, VA (US)

I have been working at FedEx Office full-time for less than a year

ProsBetter environment to work in than most retail. Decent starting pay. Able to focus on one thing instead of having to do 50 things.

ConsLousy hours and bad management decisions on a lot to issues. Old outdated equipment. Forces employees to lie to customers

Advice to Senior ManagementHight better employees.
Follow company policy and get rid of dead weight
Have better assistant managers. Not stupid lazy ones.

Yes, I would recommend this company to a friend

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FedEx Office – Why Work for Us?

Office Services We have over 1,800 locations ready to work for you. Whether you need to set up a meeting or need assistance packing your shipments, we are there to help… Full Overview

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