Hampton Inn

www.hampton-inn.com

Hampton Inn Reviews

Updated 18 January 2015
Updated 18 January 2015
217 Reviews
3.6
217 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Hampton Inn President & CEO Hilton Worldwide Christopher J. Nassetta
Christopher J. Nassetta
77 Ratings

Review Highlights

Pros
  • The employee discount is nice but I never used it (in 9 reviews)

  • You get to hone your customer service skills and have fun at the same time (in 8 reviews)


Cons
  • Being a franchise property there is very little room for advancement, partially due to the size of the franchise (in 9 reviews)

  • No room for advancement or promotion, no full time employment (in 12 reviews)

More Highlights

59 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Stay or Go?

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - General Manager in Conway, AR (US)
    Former Employee - General Manager in Conway, AR (US)

    I worked at Hampton Inn full-time (more than 5 years)

    Pros

    As a Brand Hampton has to be by far the Best with all the support offered to employees it allows any employee the opportunity to grow professional. I am grateful for the experience I received working at a Hampton Inn.

    Cons

    The biggest issue I found was with ownership and the constant battle over following how the owners wanted things done and being able to follow brand standard. Compensation for the job done wasn't acceptable.

    Advice to ManagementAdvice

    setting boundaries is a must with this particular company and make sure compensation is given.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  2.  

    Independently owned company keeps giving...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Front Desk Agent in League City, TX (US)
    Former Employee - Front Desk Agent in League City, TX (US)

    I worked at Hampton Inn part-time (less than an year)

    Pros

    If you are intelligent they will stack work experience.

    Cons

    If you are intelligent they will stack work load without compensation.

    Advice to ManagementAdvice

    Keep smart employees for return clients.

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    Boring but easy

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Housekeeper in Grantville, PA (US)
    Former Employee - Housekeeper in Grantville, PA (US)

    I worked at Hampton Inn

    Pros

    Management is easy and a push over

    Cons

    During the summer always busy

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5.  

    Guest Services Representative

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Hampton Inn

    Pros

    An overall great company to work with to gain experience in the hospitality industry, greatly improved my customer service skills and made great connections with employees and guests alike.

    Cons

    Low pay, non-traditional hours, issues with hotel owner. Discounted hotel rooms was a great perk though!

    Advice to ManagementAdvice

    Make an effort to get to know your employees and be present, stick to standards and do what you're supposed to do as an owner.

  6.  

    great first job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Front Desk Agent in Charlotte, NC (US)
    Current Employee - Front Desk Agent in Charlotte, NC (US)

    I have been working at Hampton Inn part-time (less than an year)

    Pros

    good networking experience by meeting senior professionals

    Cons

    no room for advancement opportunity

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    Great starting place to learn hospitality. Nice environment to meet people from every walk of life.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Night Auditor in Tinley Park, IL (US)
    Former Employee - Night Auditor in Tinley Park, IL (US)

    I worked at Hampton Inn (more than 3 years)

    Pros

    Learning to serve people and making people feel at home. Employee rates.

    Cons

    No room for advancement or promotion, no full time employment

    Advice to ManagementAdvice

    Consider 2 employees on busy shifts. Make use of all of the systems functions in order to improve the reduction of errors.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    great company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Front Desk Agent in San Antonio, TX (US)
    Former Employee - Front Desk Agent in San Antonio, TX (US)

    I worked at Hampton Inn full-time (more than 3 years)

    Pros

    discounted rooms when traveling is a great plus

    Cons

    the pay wasn't exactly the best

    Advice to ManagementAdvice

    work towards getting raises for ur long term employees.

    Recommends
    Neutral Outlook
    Approves of CEO
  9.  

    Overall good company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - General Manager in Memphis, TN (US)
    Former Employee - General Manager in Memphis, TN (US)

    I worked at Hampton Inn full-time (more than 3 years)

    Pros

    Large umbrella company backing standards and practices.

    Cons

    Almost All are franchised

    Advice to ManagementAdvice

    allow for training hours in budget

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    i love the placed,hate my boss he did not know how to talk to us.....

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Head House, Housekeeper, Bf Attendet in Dayton, OH (US)
    Former Employee - Head House, Housekeeper, Bf Attendet in Dayton, OH (US)

    I worked at Hampton Inn full-time (less than an year)

    Pros

    good people stay at this hotel and they tell you good job....

    Cons

    i did 3 jobs got paid for none......work hard did everything that was ASKED....GOT PAID 33HOURS SHORT....and still have not got paid.

    Advice to ManagementAdvice

    pay your workers and if you are the boss talk to me the way i talk to you...respect......

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  11.  

    Night Auditor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Night Auditor in Poughkeepsie, NY (US)
    Current Employee - Night Auditor in Poughkeepsie, NY (US)

    I have been working at Hampton Inn full-time (more than 5 years)

    Pros

    Meeting new people, especially the guests.

    Cons

    No advance opportunities or promotions.

    No opinion of CEO

Hampton Inn Photos

Hampton Inn
valet podium and entrance
Comfy Bed!

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