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Hotwire Reviews

Updated Jul 02, 2014
All Employees Current Employees Only

3.7 101 reviews

40% Approve of the CEO

Hotwire President Henrik Kjellberg

Henrik Kjellberg

(20 ratings)

70% of employees recommend this company to a friend

Review Highlights

Pros
  • The company respects work-life balance, while still offering challenging opportunities(in 28 reviews)

  • Exciting industry (travel) discounts on travel products(in 6 reviews)


Cons
  • Work-life balance are non-existent depending on the group(in 4 reviews)

  • If you're looking for career growth, you need to make sure you are on your manager's radar at all times(in 5 reviews)

4 Employee Reviews Back to all reviews
Relevance Date Rating
in
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    5 people found this helpful  

    Worse company to work at

    Manager (Current Employee) San Francisco, CA (US)

    ProsBenefits are sub-par. There's really nothing good left to say about this place.

    ConsMorale is down due to staff reductions in 2013 & those left all want to leave, moreover no one wants to apply to work here anymore. Salary is low. An positive review written on here are either from HR or management who are trying to entice new candidates to join a sinking ship. Henrik has Napoleon's complex. I'm sure he'll get the boot next. Funny how he came in a laid off half the work force then the remaining half all quit! Because of that, HR has stopped hiring for the SF office and now recruiting for Bellevue where there's less of a turnover. What a shame how fast this company fell.

    Advice to Senior ManagementGood luck trying to re-build.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    4 people found this helpful  

    This place is going down

    Anonymous Employee (Current Employee)

    ProsIf you want a job with great work/life balance, look no further. It is also situated in a great location with plenty of lunch options.

    ConsBelow average compensation; Lost office culture; Too much turnover and too many unhappy employees. It has been one full year since the new CEO/President joined and we are still seeing reorg happening every now and then. It is obvious that management doesn't know what to do and which direction to go.

    Advice to Senior ManagementToo little too late. Culture has been lost despite management's effort to bring it back.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    2 people found this helpful  

    Terribly managed

    Customer Service Representative (Former Employee) Tigard, OR (US)

    ProsWhile the turn over rate for this place was insane, the few employees that stuck it out were generally good people. Connecting on a level of "I-hate-this-place" was our common ground. Some of the management team was tolerable.

    ConsNo incentive or perks, minimum wage with no shift differential or opportunity for raises, ever-changing expectations and training, jumbled management and policy.

    Advice to Senior ManagementThere is no help for this place

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    3 people found this helpful  

    Poor management.

    Anonymous Employee (Former Employee) San Francisco, CA (US)

    ProsGreat location. Many fun company events.

    ConsManager was clueless. Every small issue was a major fire. Manager/reports ratio too high.

    Advice to Senior ManagementWeed out the incompetent managers without regard for seniority.

    No, I would not recommend this company to a friend

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