Insight

  www.insight.com
  www.insight.com

Insight Reviews

Updated 2 December 2014
Updated 2 December 2014
203 Reviews
2.9
203 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Insight President and Chief Executive Officer Kenneth T. Lamneck
Kenneth T. Lamneck
114 Ratings

Review Highlights

Pros
  • Good people for the most part, challenging work (in 12 reviews)

  • Good place to start for entry-level IT sales (in 5 reviews)


Cons
  • terrible hostile work environment, terrible home work balance terrible upper management team (in 10 reviews)

  • Work/life balance is non-existent (in 4 reviews)

More Highlights

67 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    BDM

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - BDM
    Former Employee - BDM

    I worked at Insight full-time (more than 3 years)

    Pros

    The company has undergone an transformation as the IT Channel evolves and so far has managed to stay on the wave and not sunk. The geographical spread offers a lot of prospects to relocate and they also like to promote from within which is good for careers prospects.

    Cons

    Some middle managers can make the work life very difficult. The company is trying to become a solutions provider but is stuck in the box shifter mentality and this leads to internal conflict between hitting targets by just smashing out KPI's and actually doing what clients value/need/want and what actually makes profit and long term returns. Also, very process based methods for internal communications and work and can lead to long SLA's and bad internal client satisfaction.

    Advice to ManagementAdvice

    Reduce red tape, create smaller more dynamic 'sales' teams to be more agile and customer focused.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    Trying to evolve, but has a ways to go

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Manager in Tempe, AZ (US)
    Current Employee - Senior Manager in Tempe, AZ (US)

    I have been working at Insight full-time (more than 3 years)

    Pros

    Industry leader and expanding offerings and services capabilities provide Insight with great potential. Benefits are decent for a large corporation. They have recently added some more innovative benefits like an on-site health clinic and on-site health screenings to improve health consciousness among the teammates. They have a nice holiday party and some fun perks from the partners in the call center. Good management training programs for front line managers are provided, if you can find the time to attend. Onsite cafeteria at the Harl location, although it's overpriced and food isn't healthy or good. Free vendor food is common and better than the cafeteria food!

    Cons

    Constant change is strategy and senior leadership is often times short sighted, but in the name of growth. Constant change is particularly frustrating to the sales organization who's expectations, accounts, managers, etc are frequently changing. There is a tremendous lack of sales accountability and rigor. Sales training is poor and sales management, with some exceptions, is poor. The culture is deteriorating and morale is currently very low. Systems are very outdated, but there is a lot of work being done to improve in this area. Pay overall is below market average. Insight is trying to evolve into a modern day company, but still has a lot of school mentality which makes the shift difficult. Lots of silos and favoritism still exists. There is no empowerment and you need to go through a million approvals for the most basic and common sense things. Lots and lots of meetings. Very little respect for work/life balance or time off. You are expected to ALWAYS be accessible.

    Advice to ManagementAdvice

    Stop implementing so many major changes without thinking them thoroughly and getting reality checks from those on the front lines. Change is good, but constant and ongoing changes can be incredibly distracting. Create more accountability in the sales organization. Empower your managers and leaders. Being fiscally responsible is good, but you have over-pivoted at the expense of your teammates and the culture.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  3.  

    Long time sales rep

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales
    Current Employee - Sales

    I have been working at Insight full-time (more than 5 years)

    Pros

    CEO has the long term vision to lead this company. Sales people are empowered to grow business the way they see fit. Insight is willing to try new things, attack new verticals, etc. A really good place to work.

    Cons

    Leadership can roll out new ideas without thinking them through. Many times initiatives fizzle. Lately decisions are guided by pipeline and forecast which results in an overall short-sidedness.

    Advice to ManagementAdvice

    Get out of the spreadsheets and focus on the "sales" part of sales management.

    Recommends
    Neutral Outlook
    Approves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Great place - not enough pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Executive in Tempe, AZ (US)
    Current Employee - Account Executive in Tempe, AZ (US)

    I have been working at Insight full-time (more than an year)

    Pros

    Hours are the best - M-F and 8-5 with all holidays off and paid. Laid back work space, friendly people, lots of contests to win prizes and cash! On site Healthcare office with only 10.00 copay. Built in cafeteria.

    Cons

    The compensation plan stinks. Once you lose your first year of guarantee, you lose 10k of income. It is practically impossible to make that up in your commission sales - especially in year 2.

    Advice to ManagementAdvice

    Get quotas to you on time and increase compensation.

    Recommends
    Neutral Outlook
    Approves of CEO
  6. 2 people found this helpful  

    Would recommend

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Marketing Specialist in Tempe, AZ (US)
    Former Employee - Marketing Specialist in Tempe, AZ (US)

    I worked at Insight full-time (more than an year)

    Pros

    Good benefits, on-site clinic, several free food days and give-a-ways. Everyone is friendly, hours are flexible.

    Cons

    Don't expect to be promoted and the salaries are way below standard.

    Advice to ManagementAdvice

    Once money is out of the way, people will work harder. Also to be more involved with their employees. The mailroom knew my name and my director called me a past employee's name for a year before I left.

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    Client Services Advocate.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Client Services Advocate in Tempe, AZ (US)
    Former Employee - Client Services Advocate in Tempe, AZ (US)

    I worked at Insight (more than an year)

    Pros

    It's a good company to work for.

    Cons

    not very good benefits. They will only pay for a single person's benefits but if you have a family they will make you pay full price

    Advice to ManagementAdvice

    Too much micromanagement.

  8.  

    Sales Bootcamp

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Executive in Montreal, QC (Canada)
    Current Employee - Account Executive in Montreal, QC (Canada)

    I have been working at Insight full-time (more than an year)

    Pros

    Benefits, People, Experience, Networking, Proximity to metro

    Cons

    No real financial incentives
    Volume business means slim margins means slim commissions

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9. 2 people found this helpful  

    EHHH

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Insight

    Pros

    The people are the only good part

    Cons

    Everything else is really bad

    Advice to ManagementAdvice

    Care

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10.  

    Very Political

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Manager in London, England (UK)
    Former Employee - Sales Manager in London, England (UK)

    I worked at Insight full-time (more than 3 years)

    Pros

    Predictable and uncomplicated job. Company pays and rewards (financially) for success. Some reasonable company benefits. Low intellect required for competence

    Cons

    Very political. Its like working for a medieval court. Only the "liked" progress irrespective of achievements and performance.

    Advice to ManagementAdvice

    Don't be scared to promote your genuine talent in front of your mates.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11.  

    Engineer

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Insight

    Pros

    leadership, company values, and personal growth. leadership, company values, and personal growth. leadership, company values, and personal growth.

    Cons

    office culture, training, and, compensationleadership, company values, and personal growth. leadership, company values, and personal growth.

Work at Insight? Share Your Experiences

Insight

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.