J Sainsbury

www.j-sainsbury.co.uk
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J Sainsbury Reviews

Updated 25 February 2015
Updated 25 February 2015
80 Reviews
3.0
80 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Mike Coupe
80 Ratings

Review Highlights

Pros
  • Staff discount of 10% and on occasion it goes up to a max of 20% for couple days (in 15 reviews)

  • paid holiday even on part time contracts no matter how long you have been there (in 9 reviews)


Cons
  • I haven't noticed any work life balance policies applied (in 7 reviews)

  • Team Leaders are a total waster of time and spend most of them time sucking upto Managers (in 11 reviews)

More Highlights

80 Employee Reviews Back to all Reviews

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  1.  

    CSA

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - CSA in London, England (UK)
    Former Employee - CSA in London, England (UK)

    I worked at J Sainsbury part-time (less than a year)

    Pros

    Flexible hours, and good potential for overtime and promotion.
    All my superiors are good, always able to fit in time to deal with any issues or queries in a professional and thoughtful manner.
    Simple but satisfying work.
    Staff discount after 6 months.

    Cons

    Open until late so attracts unruly customers, whether stealing or displaying aggresive behaviour.
    There is capacity for improvement regarding store culture. Generally speaking, I get on very well with my collegeagues who are cheerful and hard working. Sadly, a couple employees demonstrated strongly racist attitudes in my presence, failing to realise my multi-cultural background.

    Advice to ManagementAdvice

    For the most part, I find the job itself enjoyable.
    However, without a security gaurd present, at times I feel unsafe.
    Store culture must be improved regarding racism. This is very disheartening.

  2. 1 person found this helpful  

    Retail Assistant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at J Sainsbury part-time (less than a year)

    Pros

    Well paid, quite flexible when it comes to dealing with students

    Cons

    Often training isn't very detailed, get thrown into the deep-end, takes a long time to receive any benefits or discounts (6 months)

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  3. 2 people found this helpful  

    Could be a lot better

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - General Assistant in Newcastle upon Tyne, England (UK)
    Current Employee - General Assistant in Newcastle upon Tyne, England (UK)

    I have been working at J Sainsbury part-time (more than 3 years)

    Pros

    -Flexible Shifts
    -Opportunities to move departments
    -Friendly colleagues
    -Overtime always available

    Cons

    -No opportunity to improve unless your mother/father/friend/some other relative is a manager or knows a manager, OR you do some major sucking up/sleeping around. If either of those applies to you, you don't need to be good at your job to get a promotion.
    -Overtime is still paid at the standard hourly rate
    - Store managers generally have no idea about each individual department and don't listen to department managers, which ends in colleagues doing pointless tasks which don't improve sales and are unpopular with customers and colleagues.
    -Head office implement rules to each store and it's a one size fits all policy. It doesn't work and it fails to acknowledge the diversity of it's customers and colleagues.

    Advice to ManagementAdvice

    -Stop enforcing the same rules for each region/store, treat each location as an individual
    -Do not allow colleagues with relatives and friends in management become team leaders/managers in that store, if they want to advance they should be moved stores to ensure it is not just handed to them on a plate.
    -Stop rewarding idiotic customers who complain and lie about innocent colleagues just so they can get a freebie, use common sense in these scenarios instead of rewarding them for their stupidity.
    -Change MCM rules dependent on store - it is ridiculous that the same rules apply to all stores when all are entirely different.
    -Stop allowing your store managers to humiliate and bully colleagues, I don't care how much money you pay them, it doesn't give them the right to speak to anyone like they're a piece of crap.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
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  5.  

    Don't work here if you can't handle being treated like dirt by customers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Assistant in Ealing, England (UK)
    Former Employee - Customer Service Assistant in Ealing, England (UK)

    I worked at J Sainsbury part-time (more than a year)

    Pros

    10% discount, 6 weeks paid holiday on a 24 hour contract (more holiday than most places), colleagues are friendly so its a good environment to make friends, previous experience isn't required, paid breaks.

    Cons

    At my store the majority of customers looked down on you and treated you like crap.
    Many of the team leaders and deputy managers are sexist. For example, if a girl and boy start at the same time, the boy will be on the shop floor having a laugh with the colleagues while the girl is left on the till on her own all shift when they are supposed to swap and let all colleagues do a bit of everything. Some team leaders make comments about how girls can't work the stock because it is too heavy or too hard for them which is simply untrue.
    Management choose their favourites and decide one rule for them and different rules for everyone else.
    Management don't care about their colleagues or their wellbeing.
    Managers don't know how to do basic tasks on the shop floor and while the colleagues are struggling because they don't have enough staff for the shift (which is the manager's fault), the manager will sit in the office.
    The management are rewarded with bonuses etc for work the colleagues have done.
    When a customer makes a complaint or suggestion about something in the store and you pass it on to the manager, they couldn't care less.

    Advice to ManagementAdvice

    Listen to the customers.
    Put up a sign about not tolerating abuse to colleagues.
    When new promotions and store changes are brought in, communicate them to your store team so they can help customers when they ask about it.
    Get up on the shop floor and help out when the store is busy and the colleagues are struggling.
    If a colleague fails MCM, ask them if there was a reason they weren't happy when serving the customer instead of just shouting at them.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6.  

    Checkouts assistant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Checkout Assistant in Hedge End, England (UK)
    Current Employee - Checkout Assistant in Hedge End, England (UK)

    I have been working at J Sainsbury part-time (more than a year)

    Pros

    Pay is nothing special - around average compared with friends of a similar age, have met some really nice people, good sense of community. I find talking with customers surprisingly fulfilling on occasion. As a part-time job whilst I've been at college this has worked fine.

    Cons

    Extremely repetitive, often feels as if time is repeating itself. I haven't made much of an effort to move up in the company, but it feels as if there's few opportunities for us at the bottom of the ladder, the checkout workers and shelf stackers.

    Recommends
    Positive Outlook
    No opinion of CEO
  7.  

    Good job-bad management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant in Stoke-on-Trent, England (UK)
    Former Employee - Assistant in Stoke-on-Trent, England (UK)

    I worked at J Sainsbury

    Pros

    Range of things to learn
    Mysainsburys offers certificates to earn to help your personal progress/cv
    Good diversity in colleagues/customers
    Union
    Good pay (all round)

    Cons

    Laziest management I've worked with. Overpaid by far!
    Stores are run by assistants.
    No backup from management.
    Claims to be focussed on progression...only if your face fits (in each store its the same) as told by many friends from different locations.

    Advice to ManagementAdvice

    Realise what you have got, I've seen countless assistants/ team leaders leave who are far more skilled with better potential than most management. give the opportunity to the people who are earning it! not just because their face fits.

    Doesn't Recommend
    Neutral Outlook
  8.  

    Good part-time student job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Convenience Customer Assistant in Aberdeen, Scotland (UK)
    Former Employee - Convenience Customer Assistant in Aberdeen, Scotland (UK)

    I worked at J Sainsbury part-time (more than 3 years)

    Pros

    Easy money good for first time or part-time employment, practice customer service, see how business function; variety of different practices and jobs to achieve business functionality, sports relief, football matches, staff nights outs

    Cons

    shop floor can be boring, albeit opportunities there is slow progress, the management were at times unprofessional between themselves which was sometimes overheard by permanent staff

    Advice to ManagementAdvice

    take more care on manager follow-ups have heard store managers refer to assistant managers in a negative manner.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Same old!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at J Sainsbury

    Pros

    people, hours, food, holidays, discount

    Cons

    management, pay, lack of progression,

    Recommends
    Positive Outlook
  10.  

    Lovely people, bureaucratic processes and a tough retail environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Human Resources in London, England (UK)
    Former Employee - Human Resources in London, England (UK)

    I worked at J Sainsbury full-time (less than a year)

    Pros

    Genuinely lovely people to work with
    An inate Fairness runs through most of the organisation
    Internal mobility is exceptionally high

    Cons

    Wages are not competitive
    The processes can hinder pragmatism and entrepreneurial spirit
    Serious lack of flexible working
    Outdated technology

    Advice to ManagementAdvice

    Decide which area of commerce is most profitable long term and focus on that.
    Trust your staff to manage their own time.
    Continue with the name badges, a great idea in a large business!

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11.  

    Hmmm! Wait wait wait.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at J Sainsbury part-time (more than a year)

    Pros

    Good discount. Friendly staff.

    Cons

    Wait 6 weeks to be told you have got the job after initial interview. Wait 6 weeks after applying for promotion before interview. Still waiting to take up promotion after being told 3 months ago successfully passed assessment.

    Advice to ManagementAdvice

    Step up to the mark, pull your finger out. Need to think about what effect to morale and general disposition waiting has on employee to the point they want to leave the company.

    Doesn't Recommend
    Neutral Outlook

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