Lidl Reviews

Updated 4 September 2014
Updated 4 September 2014
46 Reviews
3.1
46 Reviews
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Dieter Schwarz
8 Ratings

10 Employee Reviews Back to all reviews

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  1.  

    Terrible company!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - General Assistant  in  London, England (UK)
    Current Employee - General Assistant in London, England (UK)

    I have been working at Lidl as a contractor for less than a year

    Pros

    Decent wage, providing the hours are there.

    Cons

    Signed a 30 hour contact and got told that they are the minimum hours I would get. Two months down the line i have never done that, only have been given 16-23 hours per week.
    I have not been trained, got thrown in at the deep end. Got told to do jobs i have not been shown how to do and got pulled up for doing it wrong?!
    Too much work for the amount of time given.
    The place is not organised, even customers moan about no prices being shown. Shop floor untidy.
    Some management are lazy and give out tasks to store assistants because they cant be bothered to do it.
    Procedures are crazy, nothing makes sense.
    Breaks are not always given and are too short. Half hour for a 10/12 hour shift?!
    Also, they pay is never right, I have been underpaid. How can there be such a thing as undertime? it doesnt make sense. I have been given a contract, therefore should get paid for it no matter what. If i dont do the hours of the contract then that is illegal. Why employ someone and give them a contract knowing that the hours are not there?!

    Advice to ManagementAdvice

    Treat staff like they are human beings,
    Pay them properly!
    Sort out the hours and contracts. Do not promise someone who has bills to pay and keep a roof over there head that they will get their contract and then not give it!

    Recommends
    Negative Outlook
    Disapproves of CEO
  2.  

    A surprisingly blatant disregard for UK employment law, an abuse of human rights.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - General Assistant
    Current Employee - General Assistant

    I have been working at Lidl full-time for more than a year

    Pros

    Supposedly good pay (easier ways to make more money however)

    Cons

    Told anything at interview to get you in, most of which are false promises. Expected to work (6 hours plus) without taking breaks entitled to by law, expected to sign out and work for free, called in on days off, called in early, expected to stay on 1,2,3 even four hours after end of shift ON A DAILY BASIS, painfully understaffed, hugely unrealistic and unreachable targets, never allowed to go home ill, EXPECTED TO WORK WITH SICKNESS AND DIARRHEA DESPITE HANDLING FOOD ALL DAY, absolutely no concern for staff well being. Spoken to like a piece of dirt by people (esp reg manager) on 6 times the salary you're on. Back braking work for no appreciation what so ever. Constant threat of disciplinarys for honest minor mistakes. No hope of progression due to lack of staff to manage in the first place. Very greedy conniving company out to exploit and hoard the profits made by such exploitation (prices low due to 'efficient' staff numbers, i.e forcing individuals to do the work of 3 people until they have a breakdown/ become institutionalized/ ect. I'd rather work at Auschwitz, at least there you had death to look forward to...

    Advice to ManagementAdvice

    Learn how to motivate people, treat staff like human beings and not numbers, OBEY THE LAW, feel thoroughly ashamed of what you allow to happen to people trying to make a living..

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  3. 1 person found this helpful  

    First impressions = bad impressions

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Assistant  in  Wexford (Ireland)
    Current Employee - Sales Assistant in Wexford (Ireland)

    I have been working at Lidl as a contractor for less than a year

    Pros

    The hourly wage is good.

    Cons

    Just started working here a few weeks ago. I dread everyday going in. You never finish in time yet you are nearly expected to start work 15 mins before your time and not get paid for it. You are nearly expected to be on call 24/7. Hours are always changing. Currently looking for other work right.now just couldn't work in this environment. Never properly trained but expected to know everything, it's just so unprofessional.

    Advice to ManagementAdvice

    Better train your new employees and having your manager make a show of you in front of customers for absolutely no reason is disgraceful and very embarrassing. Very unhappy in this store, hopefully can hand my notice in soon. I won't be recommending anyone to apply for work here...!!

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5. 2 people found this helpful  

    Treated like a robot, worked till you're on the scrap heap!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Assistant
    Current Employee - Store Assistant

    I have been working at Lidl part-time for more than 3 years

    Pros

    Fairly good rates of pay

    Cons

    Expected to work like a machine all day everyday.
    The harder you work, the more they expect from you.
    14.5 hour shifts are not uncommon.
    No bonus or overtime rates for bank holidays or even night shifts.
    Rotas often changed without notice.
    Often called in on your days off.
    Always short staffed.
    No staff discount scheme.
    Very unorganised management system from head office, resulting in no common sense in the way they do things.
    Unrealistic work targets - 6ft high euro pallet of stock is expected to be worked in 20 minutes!
    New starters are just stuck on till and given very little training.
    Company has no regard for the working time regulation laws.
    Very poor work/social life balance, leading to bad health/depression/stress

    Advice to ManagementAdvice

    Stop treating your employees like robots and start treating them like human beings!
    Stop being greedy with profits and allow stores to use more hours so they can have more staff on to handle the work load

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6.  

    You sell your soul to the devil

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Deputy Store Manager
    Current Employee - Deputy Store Manager

    I have been working at Lidl full-time for more than 5 years

    Pros

    The company is trying to change the company culture, and changes seem to be very positive, but unfortunately it does not reach store level just yet. Stores are still "old school", no positive reinforcements, no recognition, no respect, only pushing, bullying and giving out. Never enough hours given for certain jobs, whoever is in the shop in under constant pressure. Safety in stores is also a huge problem.

    Cons

    New core values, the company seems to try make things better.
    Management working hours under control, no 60 hours per week any more.
    Money is good, if you don't do overtime, because overtime is not paid.

    Advice to ManagementAdvice

    Make sure your core values reach every level in organisation.
    More respect for shop workers, at the end of the day they are the ones generating the income.

    Doesn't Recommend
    Positive Outlook
  7. 2 people found this helpful  

    Good for a few years to save up before you burn out

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Deputy Store Manager  in  Monaghan (Ireland)
    Current Employee - Deputy Store Manager in Monaghan (Ireland)

    I have been working at Lidl full-time for less than a year

    Pros

    The money. Fast promotion if you're lucky.

    Cons

    Lies, trust no one.

    "Everything you have heard is true."

    Advice to ManagementAdvice

    Remember how you never said you would be this way? You were wrong.

    Doesn't Recommend
    Neutral Outlook
  8. 1 person found this helpful  

    Hard work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier
    Current Employee - Cashier

    I have been working at Lidl full-time for more than a year

    Pros

    You gain the ability to perform many things in the same time; you learn how to manage stress and all the situations you find on your way working.

    Cons

    There is no respect for employees, and a fake respect for clients. You are not treated well and fair as worker... they see you like "a machine".

    Advice to ManagementAdvice

    Learn respect in order to grow...

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  9. 1 person found this helpful  

    waste of time

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Middle Manager  in  Neckarsulm (Germany)
    Current Employee - Middle Manager in Neckarsulm (Germany)

    I have been working at Lidl

    Pros

    If you want to get into the world of retail as a newcomer it is fine, since processes are very simple.

    Cons

    Since the business model is quite successful, longer serving staff relate this success to themselves. New staff is treated not very well.

    Advice to ManagementAdvice

    Provide that your middle management is actually working. Try to make sure that not 80 % of working time are burned by performing political games.

    Doesn't Recommend
    No opinion of CEO
  10. 2 people found this helpful  

    Be prepared to lose a lot of weight.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Store Assistant
    Former Employee - Store Assistant

    I worked at Lidl

    Pros

    Excellent remuneration for the retail industry at entry level.
    Few opportunities to get bored or become idle while working.
    Varied duties make things more interesting than a comparative role in other retail stores; you will in effect be doing ALL jobs all the time (receiving, stacking, cleaning [inc. deep cleans], cash handling, rotation, outdoor maintenance, complaints handling and more, as opposed to simply sitting at a till for a whole shift.)

    Cons

    Good starting pay doesn't translate to consistent or generous pay reviews.

    Confusing pay structure makes it difficult to keep track of what you should be paid; it is common for management to 'drop off' hours from your pay, often deliberately because of upper management pressure.

    No internal promotions.

    Extremely unprofessional rota-management. Shifts are frequently added or dropped without notice. Hours are frequently added-to or dropped-off, again without notice, sometimes even as you work the shift in question. You will have all the hours you can handle during seasonal periods, but find your hours cut in half during quiet times of the year.

    Management rarely communicates store strategies, or amendments to working practices; as a store assistant/cashier you will often encounter problems when trying to deal with customers or scanning products, and have to retroactively discover for yourself that practices or products have changed.

    Many of these problems arise because of pressure and threatening behaviour from upper management; threats of summary dismissal, or being summoned to HQ for a talking-to (a two hour drive away) from district or regional managers were common.

    On-the-job training often translated to simply being left on your own to figure things out. This was especially common with new duty managers, who rarely received training at all (even though our store was meant to be a 'training store'.)

    Long shifts with minimal (30 minutes), oddly placed break time. 10am-9pm or later are common. Sometimes you will work from 5am to 3 or 4pm, with NO break until an undetermined time AFTER 12. Simply exhausting. It is also common for managers to close store by 9pm or later, and then be expected in at 6 or even 5am next day, depending on the workload. Sometimes store assistants are expected to do this also, with accusations of 'not being a team player' or disciplinary action if you attempt to assert your rights.

    Just as there is little information flow downwards, so there is no upward flow at all. There is an ingrained company work ethic and expectation for all employees to complete all necessary work regardless of how long it takes or what your written shifts are. You stay until everything is done, or you find yourself getting disciplined and eventually dismissed if you assert your rights, complain, or are simply too exhausted to work effectively.

    Advice to ManagementAdvice

    Due to company structuring as a discount retailer, with overheads reduced by aggressive management of human resources, the only worthwhile advice would have to go straight to the secretive, unreachable top, and includes a complete overhaul of the way the company is run in its entirety.
    A good place to start would be respect for the law and labour practices of the countries it trades in.

    Doesn't Recommend
    Disapproves of CEO
  11. 2 people found this helpful  

    A reasonable salary, but, 50 hours per week min, plus 10-15 hours unpaid overtime every week

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Deputy Store Manager
    Current Employee - Deputy Store Manager

    I have been working at Lidl

    Pros

    They have never made anyone redundant, so it's a great place to look for (or hold onto) a job during a recession.

    Cons

    Hours are very poor, as a minimum managers will work 10am to 9.30pm one day, then be in at 6am the next day, working until at least 4.20pm. Typical hours are much longer.

    Communication in poor; years ago the company was so keen to expand, they were promoting staff from management into District Manager with no formal managerial training. The result is a team of weak and inexperienced regional managers. This has a negative ipact on motivation for the staff, and means that important issues are missed.

    Examples of managerial failings include a lack of understanding around Human Resourcing related legislation, no knowledge or training on Health and Safety and Risk assessment.

    Advice to ManagementAdvice

    The managers are all keen and work hard, at every level in the company. But training and resourcing needs to improve dramatically. Better management will bring in improved communication, clearer goals, and greater motivation.

    Doesn't Recommend
    Disapproves of CEO

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