Magellan Health

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Magellan Health Reviews

Updated 26 July 2014
Updated 26 July 2014
99 Reviews

3.5
99 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
Barry Smith
13 Ratings

Review Highlights

Pros
  • Work from home opportunties are good (in 15 reviews)

  • They encourage work-life balance, caring for each other, and delivering great customer service (in 8 reviews)


Cons
  • Llack of management skils in middle management leeads to low employee morale in some departments (in 5 reviews)

  • Call center environment, still better then most (in 3 reviews)

More Highlights

13 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    I Love It!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Care Associate I  in  Maryland Heights, MO (US)
    Current Employee - Customer Care Associate I in Maryland Heights, MO (US)

    Pros

    Been there over 3 months now and I absolutely love it and I'm so thankful to work in such a professional environment.

    For the most part 99.999% of the people are pleasant, inviting and friendly and will help you as much as they can.

    The benefits are excellent and so many days off with paid holidays and even a few floating holidays for good measure - lol. Other benefits include dental, vision, health and life insurance.

    I finally don't have to work nights, weekends nor holidays and next year I will be working at home, keeping all my benefits.

    There is a fabulous cafeteria that's sort of like at a major hospital. There is a wonderful staff who helps keep the place clean, that's important to me.

    Everything I was told is true. I worked for a few companies where I thought I was earning vacation time or getting a certain salary, only to learn, I was lied to. I have also been in places where it's not too clean or too loud in the work atmosphere, you won't normally find that here.

    As a Coordinator we also will get quarterly bonuses.

    Last, the company is growing and if you are serious about a career with a job you can retire with, come on board but do your part. If you are a lazy worker, you won't be retained. If you don't like to come to work and like missing a lot of days, you won't make it.

    Cons

    I honestly haven't had any challenges. I only challenge myself to be as productive because this is an excellent employer who rewards for a job well done.

     If you can be diligent in your 90 day probationary period, come to work and pay close attention to your work, you can make it here and have a good career.

    Advice to ManagementAdvice

    Let's keep growing the company because we all benefit and keep finding people who want to help people and prosper professionally.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    National Vice President

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    great leadership, appreciative and respectful organization

    Cons

    I can't add anything here.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    A great place to work especially on the wide array of project management changes that can be done.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Project Manager  in  Richmond, VA (US)
    Current Employee - Senior Project Manager in Richmond, VA (US)

    Pros

    Great work life balance. Extra hours tend to be during major project deliverable s. Salary is at par with industry standards

    Cons

    Sometimes the convenient way becomes the main mantra in meeting project deliverable s. Training in the technology segment would be great. Reliance on contractors to complete project cuts of FTE's from the major deliverable s.

    Advice to ManagementAdvice

    There need to be more advancement for leadership opportunities. Expansion into other health care segments should be inclusive of FTE's who are also Subject Matter Experts on the systems in place.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Dependable company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Phoenix, AZ (US)
    Former Employee - Anonymous Employee in Phoenix, AZ (US)

    Pros

    dependable, good benefits, decent pay

    Cons

    not a lot of opportunity for advancement in Phoenix, AZ and conducted lay offs

    Recommends
    Neutral Outlook
    Approves of CEO
  6.  

    My favorite job/employer to date.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Learning Specialist  in  Phoenix, AZ (US)
    Current Employee - Learning Specialist in Phoenix, AZ (US)

    Pros

    Flexible work schedule in my department. Transparent leadership. Positive outlook.

    Cons

    Contractual constraints on length of job stay in many markets.

    Recommends
    Negative Outlook
    Approves of CEO
  7.  

    A journey from relunctancy to acceptance to full fledge support.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Phoenix, AZ (US)
    Current Employee - Anonymous Employee in Phoenix, AZ (US)

    Pros

    Leadership improved as the years went on. For the most part, the company kept us informed of everything & was proactive in helping people with doing their job.

    Cons

    Preconceived notions of how to supervise led to conflict of procedures which became a major stumbling block in doing the job as learned by my past. Eventually this problem wrote itself off and the last half of my career time with this company had many cohesive moments between me and my supervisor.

    Advice to ManagementAdvice

    Keep your employees aware of everything that comes down the "pike" that can affect them in the near future.

    Recommends
    Neutral Outlook
    Approves of CEO
  8.  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Flexible and offers good salary

    Cons

    None that I can think of

  9.  

    EAP consultant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - EAP Consultant
    Current Employee - EAP Consultant

    Pros

    Professional and supportive staff, excellent training

    Cons

    Too much administrative responsibilities and paperwork

    Recommends
    Neutral Outlook
    No opinion of CEO
  10. 1 person found this helpful  

    A great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Care Manager  in  Parsippany, NJ (US)
    Current Employee - Senior Care Manager in Parsippany, NJ (US)

    Pros

    great incentives and bonuses, very approachable supervisors and an overall highly ethical community.

    Cons

    somewhat monotonous work, having to wear a headset all day

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Care Manager  in  Phoenix, AZ (US)
    Current Employee - Care Manager in Phoenix, AZ (US)

    Pros

    Ability to work from home, management strong leadership ability and skills, focused on job processes, supportive teams

    Cons

    I have no concerns to share. This is a very good company

    Advice to ManagementAdvice

    Management strives for excellence and it shows in the work they do.

    Recommends
    Positive Outlook
    Approves of CEO

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