Market Strategies International

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Market Strategies International Reviews

Updated 10 August 2014
Updated 10 August 2014
25 Reviews

3.1
25 Reviews
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Market Strategies International CEO Rob Stone
Rob Stone
6 Ratings

14 Employee Reviews Back to all reviews

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  1.  

    Maxed out on growth, battered by churn

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Lead Analyst  in  Portland, OR (US)
    Former Employee - Lead Analyst in Portland, OR (US)

    I worked at Market Strategies International full-time for more than 10 years

    Pros

    Smart people and opportunities to work with major clients. Casual dress code and reasonable work from home policies.

    Cons

    Just fired their third C-level (counting MSQ among these) person in a year hoping to re-org their way out of stagnated growth. Major shifts in HR since 2012 created big disruptions but I'm sure this recent re-org will fix everything,

    Oh and benefits are pitiful. No retirement match, no annual bonuses paid in the last 4 years.
    On the spot bonuses of $50 to $500 take 4 month to process.
    Vacation time is accrued even though time off summary treats it as a lump allocation which can cause confusion.
    C-level staff gets more than double the vacation time of the average cubicle dweller.
    If you don't sell, you don't matter.

    Recommends
    Negative Outlook
    Disapproves of CEO
  2.  

    Great place to start your career.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - User Support  in  Livonia, MI (US)
    Former Employee - User Support in Livonia, MI (US)

    I worked at Market Strategies International full-time for more than a year

    Pros

    This is a great place for anyone starting out, especially if you're interested in a career in research. There is much experience to be gained and many of the people are intelligent, hard working, and kind. I will admit that Market Strategies unlike many companies of it's size provides a sense of camaraderie amongst its employees.

    Cons

    Compensation and personal growth varies depending on position/department. While some departments offer guaranteed upward movement in as little as one or two years, it may be common for others to have employees with 6+ years of experience with zero career momentum. The largest complaint is the decrease in moral due to the steady increase in work load, in relation to the steady decrease in raises.

    Advice to ManagementAdvice

    Encourage communication and listen to what your employee's are telling you.

    Recommends
    Negative Outlook
    Disapproves of CEO
  3.  

    Promising company; needs to pay attention to non-management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Market Strategies International full-time for more than 5 years

    Pros

    Great people in the Portland office but the Livonia office is highly corporate and very stuffy. Decent work life balance. Occasional training. Some managers are flexible with work at home and flex time.

    Cons

    No good / clear career paths. Lower than average industry pay. Very cut-throat environment; not at all collaborative. Very top heavy (upper management/vps) which leads to a great workload on analysts.

    Advice to ManagementAdvice

    Being top heavy hurts the organization. Need to recognize people for their work and make the company a much more collaborative environment which will promote greater teamwork and more innovation. Listen to your analysts, they are in the trenches everyday and have the 'spark' to take the company further.

    Neutral Outlook
    Disapproves of CEO
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  5.  

    Expanded Insights.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Telephone Research Interviewer  in  North Little Rock, AR (US)
    Current Employee - Telephone Research Interviewer in North Little Rock, AR (US)

    I have been working at Market Strategies International part-time for more than 3 years

    Pros

    The work force at MSI actually represents a dynamic portion of a transitional society.

    Cons

    Market Strategies can and does possess the capability of having a dynamic work force that can further accommodate eligible employees to home-based and/or virtual offices; therefore, I believe a cost versus benefit analysis should be seriously researched.

    Advice to ManagementAdvice

    During down times, a well-organized face-to-face meeting to communicate employee and management concerns would be a valuable asset to achieving the company's short and long term goals.

    Recommends
    Positive Outlook
    No opinion of CEO
  6.  

    It is very monotonous and there is no motivation.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Surveyor  in  North Little Rock, AR (US)
    Current Employee - Surveyor in North Little Rock, AR (US)

    I have been working at Market Strategies International part-time for more than a year

    Pros

    Flexible hours
    No physical strain
    Can work extra hours

    Cons

    Sitting for long periods of time
    Very monotonous
    Place is not appealing
    Advancement through favoritism
    At the end of the month there is not enough work for everyone. Many are sent home very early
    Unsteady pay when it comes to the end of the month

    Advice to ManagementAdvice

    Give more motivation to employees
    Pay more attention to those who really do work

    Recommends
    Neutral Outlook
    Approves of CEO
  7. 1 person found this helpful  

    Great people, poor management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Livonia, MI (US)
    Former Employee - Anonymous Employee in Livonia, MI (US)

    I worked at Market Strategies International

    Pros

    They tend to hire very knowledgeable people, some have extensive industry experience.

    Cons

    Smart people don't always make good managers. Overall, company lacks quality staff managers; no consistent systems to develop employee talent across the company; no clear career path for employees.

    No opinion of CEO
  8.  

    Good old boy network of who you know rather than what yo know

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Engineer
    Current Employee - Software Engineer

    I have been working at Market Strategies International full-time for more than 8 years

    Pros

    They start with 3 weeks of vacation which is uncommon for full-time jobs.
    All employees are allowed to work from home once a week.

    Cons

    Low salaries for tech people. Promote only those that are friends with the bosses.

    Advice to ManagementAdvice

    Reduce the number of VPs and spend the money on low level positions that actually get the work done. Do we really need 30 VPs for the turnover we have?

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  9.  

    good company for family person

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Product Manager  in  Taipei (Taiwan)
    Current Employee - Product Manager in Taipei (Taiwan)

    I have been working at Market Strategies International full-time for more than 3 years

    Pros

    liberal, work and life balance, full of opportunity internally

    Cons

    flexible, lack of centralized power to control oversea business

    Advice to ManagementAdvice

    be stronger to manage global business

    Recommends
    Neutral Outlook
    No opinion of CEO
  10. 1 person found this helpful  

    Good company to learn market research

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Supervisor  in  South Bend, IN (US)
    Former Employee - Senior Supervisor in South Bend, IN (US)

    I worked at Market Strategies International full-time for more than 5 years

    Pros

    Yo get to cross-train, and learn different aspects of supervisory positions.

    Cons

    Sometimes long, unpredictable work shcedule.

    Advice to ManagementAdvice

    Show more respect to hourly workers; many times, they have more experience and education that the managers do. If not for them, no one would have a job!

    Recommends
    No opinion of CEO
  11.  

    Good post High-school survival job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Surveyor
    Current Employee - Surveyor

    I have been working at Market Strategies International part-time for more than a year

    Pros

    Flexible shifts.

    Great for students with low living costs and going to school.

    somewhat familiar territory specially for those fresh out of high school.

    minimum wage, slightly higher wages for Spanish speakers.

    Variety of age groups, great for some new types of friendships.

    freedom to read, sow or do other things which calling. (except those requiring electronics)

    Friendly people for the most part.

    Cons

    very close to a dead end job. very few raise to higher levels of management and in y experience it took them more than 2 years each. i have worked there for over a year and a half.

    Hours are not very consistent though rarely lower than 20 per week.
    enough to survive on but not much if you aspire for more. the average for me has been about 24h/w when im scheduled for 28h/w.

    Innovation and creativity are not of value as a surveyor at MSI. this may have to do with it being a large franchise and there being significant layering of policies that make for a somewhat controlled and rigid environment.

    The high control environment can become frustrated for more mature individuals.

    Can get boring pretty quick.

    Performance incentives are not good. they add about 25 cents + to your hourly wage if you are a top performer after 3 month period reviews. which on a part time bases adds to about 2 extra bears a month, maybe 3. not that much. this for me and many others ive worked with, leads to aiming at a, "good enough" productivity to pass, but not good enough to excel since its just extra work without extra pay. basically, for lack of a better word, mediocracy is the standard.

    Advice to ManagementAdvice

    Set up a more profitable bonus structure. try to lower overhead costs and add those to surveyors at a per survey basis, calculated per complete per hour. this i think should enhance productivity and worker happiness. which might help keep employers for longer and lower training and turn over costs.

    Recommends
    Neutral Outlook
    No opinion of CEO

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