Marriott

  www.marriott.com
  www.marriott.com

Marriott Reviews

Updated 17 December 2014
Updated 17 December 2014
1,452 Reviews
3.7
1,452 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Marriott President & CEO Arne Sorenson
Arne Sorenson
496 Ratings

Review Highlights

Pros
  • Good people, work-life balance, get to meet a lot of interesting characters (in 39 reviews)

  • Great benefits such as steeply discounted hotel rooms when traveling (in 80 reviews)


Cons
  • Work Life Balance went away with the re-organization of the sales department (in 50 reviews)

  • No work life balance, very long hours that inmediate supervisors don't appreciate (in 79 reviews)

More Highlights

532 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Staff Focus

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Marriott full-time (more than 8 years)

    Pros

    Good focus on staff training especially line staff, on staff awareness of the company and company goal - movement available overseas for the right person

    Cons

    Managers can get left behind with focus on line staff
    Growth in all areas of the world with set standards can be a negativtive as countries do not always have the available items/goods/regulations

    Advice to ManagementAdvice

    Individual Country awareness not grouped

    Recommends
    No opinion of CEO
  2.  

    Management

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Marriott

    Pros

    Hotel Discounts are awesome benefits

    Cons

    Too political making it difficult to be truthful and get things done quickly

  3.  

    Exciting work in the hospitality for a great company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Beverage Captain/Manager in Charlotte Amalie, VI (US)
    Former Employee - Beverage Captain/Manager in Charlotte Amalie, VI (US)

    I worked at Marriott full-time (more than 5 years)

    Pros

    Opportunity for advancement
    Positions in many fields of different industries
    Great work environment
    Great benefits
    Ability to transfer worldwide

    Cons

    Many jobs require high physical labor
    All location environments may not be equal
    Compensation vs. work required in some positions not equal

    Advice to ManagementAdvice

    Continue growth and overall philosophy of the company.

    Recommends
    Positive Outlook
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  5.  

    Good place to work, not perfect

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager in Bethesda, MD (US)
    Former Employee - Manager in Bethesda, MD (US)

    I worked at Marriott

    Pros

    Steady job, friendly atmosphere, inexpensive gym, good room discount when available.

    Cons

    Extremely consensus-driven, paralysis by committee. Size of company makes intelligent movement difficult. 401k match low compared to other industries.

    Advice to ManagementAdvice

    Need to fix hiring and evaluation processes to quickly identify, acquire, and retain talent and prevent hiring mistakes.

    Recommends
    Neutral Outlook
    Approves of CEO
  6.  

    GSA

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Marriott

    Pros

    Customer Service Meet new people

    Cons

    Getting yelled at by guests

    Advice to ManagementAdvice

    Better training needed

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    Great experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Cork (Ireland)
    Former Employee - Anonymous Employee in Cork (Ireland)

    I worked at Marriott

    Pros

    Development is possible in any area of the business in Cork and globally.
    Amazing team - focus on fit
    Treated as a person not a number, they will get to know you.

    Cons

    Mostly positives. For most it's an entry level position in the reservation sales team so it can be frustrating if you don't get your chance to progress straight away. You do sometimes lack the autonomy to make your own decisions but changes are in process.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    The JW Marriott Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Doorman in Grand Rapids, MI (US)
    Former Employee - Doorman in Grand Rapids, MI (US)

    I worked at Marriott

    Pros

    Fun environment, meet celebrities, big tips, valet crazy cool cars

    Cons

    health insurance, winter, slow times = no tips

    Advice to ManagementAdvice

    Promotions

    Recommends
    Neutral Outlook
  9.  

    Marriott hotels

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Marriott

    Pros

    Good management, good environment, would recommend.

    Cons

    very corporate but works to advantage because very organized

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Courtyard Marriott

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Bartender in Vaughan, ON (Canada)
    Current Employee - Bartender in Vaughan, ON (Canada)

    I have been working at Marriott part-time (more than 3 years)

    Pros

    Excellent management. Works with the team, rather than solely delegating. Great pay for the position. Great customers.

    Cons

    No career progression or opportunity. A good place for students to work while schooling.

    Advice to ManagementAdvice

    Stop being too nice to employees that are clearly taking it for granted.

    Recommends
    Neutral Outlook
  11.  

    Great company!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Marriott

    Pros

    Great experience managing people. You're able to get involved in a lot of different areas and propose ideas, processes, etc. that you feel will have a high impact. Good amount of vacation time. Lots going on within the company so there is a lot of energy and opportunity.

    Cons

    Working in an industry that is always open 24/7 can be challenging and make work/life balance difficult. For management, you sometimes have to work a lot! Also, the work can be somewhat seasonal depending on location, hotel, etc.

    Recommends
    Positive Outlook

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