Marriott

  www.marriott.com
Work in HR? Unlock Free Profile

Marriott Reviews

Updated Jul 24, 2014
All Employees Current Employees Only

3.6 1,202 reviews

89% Approve of the CEO

Marriott President & CEO Arne Sorenson

Arne Sorenson

(385 ratings)

76% of employees recommend this company to a friend

Review Highlights

Pros
  • Marriott really focuses on a good work-life balance(in 32 reviews)

  • Great benefits such as steeply discounted hotel rooms when traveling(in 67 reviews)


Cons
  • Work Life Balance went away with the re-organization of the sales department(in 38 reviews)

  • Some times the demands to work long hours proves to be a burden to associates family members(in 63 reviews)

456 Employee Reviews Back to all reviews
Relevance Date Rating
in
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Staff Focus

    Anonymous Employee (Current Employee)

    ProsGood focus on staff training especially line staff, on staff awareness of the company and company goal - movement available overseas for the right person

    ConsManagers can get left behind with focus on line staff
    Growth in all areas of the world with set standards can be a negativtive as countries do not always have the available items/goods/regulations

    Advice to Senior ManagementIndividual Country awareness not grouped

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    1 person found this helpful  

    Great Company for Career Growth

    Front Desk Associate (Current Employee) Bethesda, MD (US)

    ProsGood career growth opportunities
    Very Diverse

    ConsIf you want to move up, you have to network. But that's true just about anywhere, right?

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Great Advancement

    Bartender (Former Employee) Charlotte, NC (US)

    ProsThe people and atmosphere is great. Management, benefits and pay was great.

    ConsCorporate companies are hard to work for, constant annoying changes and sometimes the change makes the situation worse. One ex : Restaurant employees now have to wait 2 weeks for a check so all the CC tips can automatically be taxed. Servers and bartenders are in the industry to have their tips that day not 2 weeks later

    Advice to Senior ManagementThe guest are important not your meal coming out on time, just for you to close it out to an account. Do more for the employees. Doubletree was a smaller hotel and had bonus, rewards and free trips for each employee but with Marriott you had to win it in a drawing

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

  1. We want your feedback – Are these company reviews helpful to you?  Yes | No
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    FIne

    Anonymous Employee (Former Employee)

    Prosclose to home and good training

    Conspretty bad communication and benefits. it was union, so difficult to get rid of bad employees

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    It depends

    Anonymous Employee (Current Employee)

    ProsBetter than average benefits, great discounts, opportunities to transfer,
    Word of advice: avoid smaller properties (Courtyard, Residence Inn) unless you want to be on a shorter track to GM as you will end up with more work and less pay

    ConsTransfer process is not good. If an associate has a good review, there current manager should not be required to give a reference as I have had managers at different properties basically screw me over so that I would be stuck with them. Also managers should be more receptive to employees trying to transfer from different departments.
    The tuition reimbursement program is great except for the fact that you have to jump through flaming hoops.

    Advice to Senior ManagementConsider associates that would like to transfer from other departments. Current associates should be given first priority or at least an interview for openings.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    life as an employee of Marriott

    Bistro Attendant (Former Employee) Greensboro, NC (US)

    ProsMarriott has wonderful benefits and I would recommend them to anyone looking for employment.

    ConsThe pay is not as great as one would think.

    Advice to Senior ManagementKeep up the good work.

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    Amazing experience

    Anonymous (Former Employee) Burbank, CA (US)

    ProsVery team oriented, each and every employee is cared about and taken care of by management. Very fun company, always holding events to keep employee morale high and keep employees motivated.

    ConsCan be overwhelming at times

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    Marriott is a Great Company

    Anonymous Employee (Former Employee)

    ProsHotel Benefits
    Fun atmosphere
    Great start for hospitality

    ConsAngry guests
    Long days
    Some managers not helpful

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    I enjoyed working for Marriott for the most part. The company is outstanding for work/personal life balance!

    Anonymous Employee (Former Employee) Bethesda, MD (US)

    ProsWork/personal life balance
    Community Outreach
    Benefits (hotel discounts, especially)
    Flexibility

    ConsCompensation in relation to your individual contributions
    Management's inability to deal with employee conflict

    Advice to Senior ManagementManagers should be forced to attend mandatory training on an annual basis. Some managers have favorites who they cater to and others are so aloof that they don't know what is going on within their departments.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Wonderful Employer

    Guest Service Representative (Former Employee) Memphis, TN (US)

    ProsThey really try to promote from within. They are willing to train you and offer online classes but the best opportunities come from hands on experience. Benefits are pretty ok.

    ConsYou have to be in really good with management to really see promotional opportunities. They could train little better, they have a tendency to follow the sink or swim ideal.

    Advice to Senior ManagementTry to make opportunities more available to employees instead of trying to trap them in one position.

    Yes, I would recommend this company to a friend

Worked for Marriott? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.