Marriott Reviews

Updated 26 August 2014
Updated 26 August 2014
1,268 Reviews

3.7
1,268 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Marriott President & CEO Arne Sorenson
Arne Sorenson
416 Ratings

Review Highlights

Pros
  • Marriott really focuses on a good work-life balance (in 32 reviews)

  • Great benefits such as steeply discounted hotel rooms when traveling (in 68 reviews)


Cons
  • Work Life Balance went away with the re-organization of the sales department (in 38 reviews)

  • Some times the demands to work long hours proves to be a burden to associates family members (in 63 reviews)

More Highlights

476 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Staff Focus

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Marriott full-time for more than 8 years

    Pros

    Good focus on staff training especially line staff, on staff awareness of the company and company goal - movement available overseas for the right person

    Cons

    Managers can get left behind with focus on line staff
    Growth in all areas of the world with set standards can be a negativtive as countries do not always have the available items/goods/regulations

    Advice to ManagementAdvice

    Individual Country awareness not grouped

    Recommends
    No opinion of CEO
  2.  

    Great benefits, but..

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Operations Supervisor  in  Alpharetta, GA (US)
    Former Employee - Operations Supervisor in Alpharetta, GA (US)

    I worked at Marriott full-time for more than 3 years

    Pros

    Great benefits, good pay, lots of opportunity.

    Cons

    Long time to advance.

    Recommends
    Positive Outlook
    No opinion of CEO
  3.  

    A great place to work where you got to meet people from all over.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Room Preventive Maintenance  in  Atlanta, GA (US)
    Current Employee - Room Preventive Maintenance in Atlanta, GA (US)

    I have been working at Marriott full-time for more than a year

    Pros

    The company offers PTO (personal time off) which is accrued weekly 2 hrs per 40 hr shift
    401 k plan
    Health care
    Credit union
    Daily meeting to review occupancy and contingency
    Subsidized meals

    Cons

    Short lunch break 1/2 hr
    Leaves no time to take care of personal business
    Low pay, little OT

    Advice to ManagementAdvice

    Consider extending lunch break.

    Recommends
    Positive Outlook
    No opinion of CEO
  4. We want your feedback – Are these company reviews helpful to you?  Yes | No
  5.  

    It's a nice company to be apart of.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous
    Current Employee - Anonymous

    I have been working at Marriott

    Pros

    Benefits, perks and discounts

    Cons

    Pay and advancement opportunities

    Recommends
    Negative Outlook
    Approves of CEO
  6.  

    Great internship.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Manager Intern  in  Plano, TX (US)
    Current Employee - Sales Manager Intern in Plano, TX (US)

    I have been working at Marriott as an intern for less than a year

    Pros

    Great experience with a big company. Internship is not Marriott specific so it gives you experience to apply across the industry.

    Cons

    I just thought the job was incredibly boring.

    Recommends
    Positive Outlook
    No opinion of CEO
  7.  

    Low Pay but Solid People

    Former Employee - Account Executive  in  New York, NY (US)
    Former Employee - Account Executive in New York, NY (US)

    I worked at Marriott full-time for more than 3 years

    Pros

    Great people, good place to grow and very strong benefits

    Cons

    Low pay compared to industry standards

    Advice to ManagementAdvice

    Don't forget why you are successful and always remember the company motto of taking care of you associates so they take of their guests.

  8.  

    Structured hospitality career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Guest Service Representative  in  Provo, UT (US)
    Current Employee - Guest Service Representative in Provo, UT (US)

    I have been working at Marriott part-time for less than a year

    Pros

    Great training resources and online system. Fun and engaging work environment. Awesome travel benefits and perks.

    Cons

    Large company, hospitality hours and pay. Hard to feel like you can contribute to change. Slow days are killer if you want to make money and feel productive.

    Advice to ManagementAdvice

    Engage more with the employees and allow them to contribute to change. Give supervisors more Covell over their departments.

    Recommends
    Positive Outlook
    No opinion of CEO
  9.  

    Good work/ life balance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Marriott part-time

    Pros

    Flexible schedules, great managers and good training program

    Cons

    Promotions, Corporate heirarchy involves a lot of politics, you must know someone to make it anywhere.

    Advice to ManagementAdvice

    Groom your best hourly staff and consider them for promotions if you'd like to retain your talent.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Its always a new stay at Courtyard Marriott Kingston NY

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Front Desk Agent  in  Kingston, NY (US)
    Current Employee - Front Desk Agent in Kingston, NY (US)

    I have been working at Marriott full-time for less than a year

    Pros

    I love working for this company...my coworkers are awesome...my General Manager is the best. If you love working with people this is the best career to work in.

    Cons

    company treats their employees with great respect and attitude.

    Recommends
    Neutral Outlook
    No opinion of CEO
  11.  

    Such a fun company to work for

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Marriott

    Pros

    The management and employees are what make this place great. The food and beverage department is also a big hit! We are guest friendly

    Cons

    There are no cons that I can think of at this time, this place runs very smoothly and handles situations well

    No opinion of CEO

Worked for Marriott? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.