Marriott
3.6 of 5 994 reviews
www.marriott.com Bethesda, MD 5000+ Employees

Marriott Reviews

Updated Apr 13, 2014
All Employees Current Employees Only

3.6 994 reviews

                             

88% Approve of the CEO

Marriott President & CEO Arne Sorenson

Arne Sorenson

(302 ratings)

75% of employees recommend this company to a friend
376 Employee Reviews Back to all reviews
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Staff Focus

Anonymous Employee (Current Employee)

I have been working at Marriott full-time for more than 8 years

ProsGood focus on staff training especially line staff, on staff awareness of the company and company goal - movement available overseas for the right person

ConsManagers can get left behind with focus on line staff
Growth in all areas of the world with set standards can be a negativtive as countries do not always have the available items/goods/regulations

Advice to Senior ManagementIndividual Country awareness not grouped

Yes, I would recommend this company to a friend

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Great company - worked when other people weren't working.

Front Desk Manager (Former Employee)

I worked at Marriott full-time for more than a year

ProsGreat benefits, strong management team, motivated co-workers. I loved the perks of the employee discounts for friends and family. Overall, I really liked working there.

ConsThe main reason I left was because I found myself working the most when my friends and family weren't working (nights and weekends) - it's the nature of working for a business where they never close the doors!

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Marriott GRS&CC is Ranked #1 in San Antonio, TX

Administrative (Current Employee)
San Antonio, TX (US)

I have been working at Marriott full-time for more than 5 years

ProsMarriott gives you the skills that you are going to need when you are ready to start a career outside of hospitality. The benefits package that you receive is awesome. The people are some of the closest to family that you will ever have.

ConsThey push career progression but only a select few can handle to responsibility. The problem is that most of the people that are put into these roles are highly over qualified and the rest are severely under qualified. Becoming a manager requires nothing other than waiting for your turn rather than merit.

Advice to Senior ManagementInvest more capital into your associates rather than your guests and you will see major differences!

No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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Great

Bistro Server (Current Employee)
Denton, TX (US)

I have been working at Marriott part-time for more than a year

ProsRegular wage plus tips. The hours are easy and management works with your schedule

ConsSometimes slow in the evenings.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Good place to work in

Sales Executive (Former Employee)
Heredia (Costa Rica)

I worked at Marriott full-time for more than 3 years

ProsGreat atmosphere to work, great coworkers, very focussed on clients and service. Hospitality jobs are usually stressful, but you are supported by a great team

ConsSalaries aren´t great, and schedules could be crazy. You know when are you coming to work, but you don´t know when are you leaving.

Advice to Senior ManagementMore Open doors management. At first, the Director of area was a very oppened and educated person. As Marriott offer a lot of opportunities, he was transfered to Hotel General Manager. His place was taken by a completely diferent person who create a terrible atmosphere, where the team didn´t fell comfortable.

Yes, I would recommend this company to a friend

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Good atmosphere, nice people

Server (Former Employee)
Austin, TX (US)

I worked at Marriott part-time for more than a year

Prosgood discount, nice company, takes care of you benefit wise

Consnot great pay, hard to get work covered with few employees

Yes, I would recommend this company to a friend

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Great Place to Work

Night Auditor (Current Employee)

I have been working at Marriott full-time for less than a year

ProsIt's laid back, co-workers are nice and easy going. The managers are understanding and willing to accommodate within reason. Highly recommended.

ConsSometimes the guests make requests that you can't fulfill due to company policy or it's something that just isn't possible and they take it out on you.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Great place to work

Fornt Desk Agent (Current Employee)
Ridgeland, MS (US)

I have been working at Marriott part-time for less than a year

ProsGreat room discounts all over the world.

ConsIf you are part-time, you do not receive time and a half for working holidays.

Yes, I would recommend this company to a friend

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Good company, difficult work/life balance

Anonymous Employee (Current Employee)

I have been working at Marriott

ProsGood benefits, lots of opportunity to grow in the company if you are willing to relocate

ConsWork/life balance can be hard with certain jobs

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Marriott was a strong culture, with team members who wanted to work with you to provide a better customer experience

Valet (Former Employee)
Portland, OR (US)

I worked at Marriott part-time for less than a year

ProsI really enjoyed how open and friendly the workers were with me as a new employee. Everyone was really welcoming and wanted to work with you rather than against you.

ConsToo much corporate involvement. There were little things that needed to be done a lot that needed approval from someone higher up whether it be at that hotel or someone in the corporate office. It slowed a lot of things down that could've been taken care of with more autonomy.

Yes, I would recommend this company to a friend

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Glassdoor is your free inside look at Marriott reviews and ratings - including employee satisfaction and approval ratings for Marriott CEO Arne Sorenson. All 376 reviews are posted anonymously by Marriott employees.