Marriott

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Marriott Reviews

Updated 4 March 2015
Updated 4 March 2015
578 Reviews
4.0
578 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Marriott President & CEO Arne Sorenson
Arne Sorenson
578 Ratings

Review Highlights

Pros
  • Good people, work-life balance, get to meet a lot of interesting characters (in 39 reviews)

  • Great benefits such as steeply discounted hotel rooms when traveling (in 80 reviews)


Cons
  • Work Life Balance went away with the re-organization of the sales department (in 50 reviews)

  • No work life balance, very long hours that inmediate supervisors don't appreciate (in 79 reviews)

More Highlights

578 Employee Reviews Back to all Reviews

Sort: Popular Rating Date
  1.  

    Staff Focus

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Marriott full-time (more than 8 years)

    Pros

    Good focus on staff training especially line staff, on staff awareness of the company and company goal - movement available overseas for the right person

    Cons

    Managers can get left behind with focus on line staff
    Growth in all areas of the world with set standards can be a negativtive as countries do not always have the available items/goods/regulations

    Advice to ManagementAdvice

    Individual Country awareness not grouped

    Recommends
    No opinion of CEO
  2. 3 people found this helpful  

    Marriott is a great company to work for because it offers career growth in a variety of different job types.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Manager in Bethesda, MD (US)
    Former Employee - Senior Manager in Bethesda, MD (US)

    I worked at Marriott full-time (more than 10 years)

    Pros

    PTO, Benefits, and Room Rate Discounts are nice. The culture is centered on treating associates well so that they will in turn treat the guest well. There are numerous ways to grow your career if you are able to learn new skills and adapt to changes.

    Cons

    The corporate work environment (HQ) does not always follow the same ideals as the hotel (Field) environment of treating associates well. By this I mean that the customer is not in view and the corporate structure can be disconnected from the business of hospitality. As with most companies post recession Marriott is trying to do more with less and many corporate workers are overwhelmed and can not keep pace with work demands.

    Advice to ManagementAdvice

    Find better ways to appreciate associates for the great work they do rather than nit picking on work not accomplished based on unrealistic expectations.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    No Growth

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Marriott

    Pros

    a lot of team work and recognition

    Cons

    no flexibility with scheduling for school

    Advice to ManagementAdvice

    listen to associates opinions and do not judge them for it

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Always changing and dealing with upset guests.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Marriott

    Pros

    Meet new people from around the world.

    Cons

    Work weekends and holidays. Long and weird time of day shifts. Always having to cater to guests needs.

    Advice to ManagementAdvice

    Don't go behind your employees back with policies.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  6.  

    i have worked as a fo trainee at marriott

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Intern - Bellman in Ho Chi Minh City (Vietnam)
    Current Intern - Bellman in Ho Chi Minh City (Vietnam)

    I have been working at Marriott as an intern (less than a year)

    Pros

    good opportunities to develop an international hospitality career

    Cons

    hard to comment on any cons

    Advice to ManagementAdvice

    Amazing leadership and co-workers. They should take care of their employees, and provide opportunity to grow

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Worked as a front desk agent was pretty fun. you get to engage with different type of individual.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Front Desk Agent in Anaheim, CA (US)
    Former Employee - Front Desk Agent in Anaheim, CA (US)

    I worked at Marriott

    Pros

    Meeting different individual from all around the world

    Cons

    Hours can be a little inconsistence

    Advice to ManagementAdvice

    Understanding your employee

    Recommends
    Neutral Outlook
    Approves of CEO
  8.  

    Great

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Marriott

    Pros

    nice people, various brands, shift towards millennials

    Cons

    still somewhat old fashioned and less hip

    Advice to ManagementAdvice

    change all cubicles

  9.  

    Front desk

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Front Desk Agent in Minneapolis, MN (US)
    Former Employee - Front Desk Agent in Minneapolis, MN (US)

    I worked at Marriott

    Pros

    Everything very good run company

    Cons

    nothing it is a very good company

    Advice to ManagementAdvice

    good job keep up the good work

    Recommends
    Neutral Outlook
    No opinion of CEO
  10.  

    Great Established Company

    Former Employee - Night Auditor in Indianapolis, IN (US)
    Former Employee - Night Auditor in Indianapolis, IN (US)

    I worked at Marriott

    Pros

    Encourage employee empowerment
    Great training initiatives

    Cons

    Low season may affect/ limit working hours

    Advice to ManagementAdvice

    Introduce attractive programs that can be coordinated with authorities (State, Tourism, Religious etc) to provide more initiatives for group bookings to always have high REVPAR

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Martiott

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Intern - Trainee in Chandigarh (India)
    Former Intern - Trainee in Chandigarh (India)

    I worked at Marriott as an intern (less than a year)

    Pros

    good working condition, experienced seniors.

    Cons

    no cons experienced. Overall great place to work.

    Recommends
    Positive Outlook
    Approves of CEO

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