MassMutual Reviews

Updated 2 April 2015
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2.0
55 Reviews
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MassMutual Chairman, President, and CEO Roger W. Crandall
Roger W. Crandall
22 Ratings

55 Employee Reviews

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  1. Jobs should not cost you money.

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Former Employee - Financial Services Representative in Grand Rapids, MI (US)
    Former Employee - Financial Services Representative in Grand Rapids, MI (US)

    I worked at MassMutual full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Set your own hours. Good management team.

    Cons

    They start charging you to use the office after a short time. All commission. Hard to sell life insurance.

    Advice to Management

    If you want new blood, you need to have a longer training program for new hires.

  2. Overall I training was not great. but if you work hard you could make good money.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Services Representative in Pasadena, CA (US)
    Current Employee - Financial Services Representative in Pasadena, CA (US)

    I have been working at MassMutual full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Opportunity for growth, plethora of different products offered

    Cons

    Bad training, low retention, focus on friends and family.

    Advice to Management

    Offer a base to advisers and you will be able to attract better talent and keep a hire retention

  3. High expectations for employees but no same commitment from company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Manager
    Current Employee - Sales Manager

    I have been working at MassMutual full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    You can learn a few things for example planning. You learn why these insurnace companies make so much money.

    Cons

    Training sucked. If i didnt have previous experince i dont know how i would make it. They charge agents for everything and dont help out. Might as well open your own firm. Managers only want to sell whole life

    Advice to Management

    Don't focus just on one product. Invest money for traning. Help agents delegate tasks

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  5. Total sales job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Finanxi Advisor in Salt Lake City, UT (US)
    Current Employee - Finanxi Advisor in Salt Lake City, UT (US)

    I have been working at MassMutual full-time

    Pros

    Base salary
    Decent training
    Location

    Cons

    All cold calls
    Contacting natural market

    Advice to Management

    Give new employees leads

  6. Good Company, however favorites and nepotism is alive and well.

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    Former Employee - Customer Service Representative in Springfield, MA (US)
    Former Employee - Customer Service Representative in Springfield, MA (US)

    I worked at MassMutual full-time (More than a year)

    Doesn't Recommend
    Approves of CEO
    Doesn't Recommend
    Approves of CEO

    Pros

    good benefits, paid vacation first year is 2 weeks, gym on site, huge cafeteria, 401k match 5%, HSA account

    Cons

    hard to move up, the little mistakes are brought to your attention a lot with hardly ever praise, the higher ups get heated underground garage, everyone else has to walk a mile in the snow to reach the building. they are growing the presence out in Arizona and slowing down new training classes for spfld.

    Advice to Management

    dont be friends with the people you are managing. It makes it difficult for the ones you arent social with outside of work. It makes work uncomfortable.

  7. Horrible Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MassMutual

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Leadership in phoenix Arizona un-oragnized and unethical

    Cons

    Leadership in phoenix arizona unoragnized and unethical

    Advice to Management

    Hire Leaders who are qualified to lead and not just friends

  8. Hard Work

    Former Employee - Financial Services Representative
    Former Employee - Financial Services Representative

    I worked at MassMutual full-time

    Pros

    uncapped commission, running your own business type of feel

    Cons

    hard work, not for everyone

  9. IT consultant - high turn over punative management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Contractor - Project Manager Consultant in Springfield, MA (US)
    Former Contractor - Project Manager Consultant in Springfield, MA (US)

    I worked at MassMutual as a contractor (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Interesting work. Qualified workforce. Facility very nice. Very responsive workforce

    Cons

    Punative management. Terminate consultants quickly with no notice. If consultant stay away from there. Processes one area enforces is opposite to what other organizatiobs allow creating failure situations.

    Advice to Management

    Its not 1950. Update management style

  10. Helpful (2)

    40 years behind the times

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director in Enfield, CT (US)
    Former Employee - Director in Enfield, CT (US)

    I worked at MassMutual full-time (More than 3 years)

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    they pay bonuses to everyone, regardless of performance

    Cons

    management is lacking leadership and it's definitely an ol' boys network. Systems are antiquated. Many employees have been there their entire careers. They are very against change.

    Advice to Management

    Open your eyes and minds. Invest in systems that help your employees work smarter, not harder.

  11. Helpful (1)

    100% Sales

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Services Professional
    Current Employee - Financial Services Professional

    I have been working at MassMutual full-time

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Valuable training
    Co-workers are nice and friendly
    Work-life balance

    Cons

    During interview process they do not fully tell you that the job will be 100% sales and how difficult it will be to generate sales
    After training they throw you under the bus and forget about you
    No guidance
    When you go on company trips you have to pay for everything

MassMutual Photos

MassMutual Headquarters
MassMutual Convention Center (Photo thanks to Flickr user informationgoddess29, available under by-nc-sa v2.0)
MassMutual Tokyo (Photo thanks to Flickr user teikan, available under by-nc-nd v2.0)

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