MasterCard

  www.mastercard.com
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MasterCard Reviews

Updated 27 August 2014
Updated 27 August 2014
279 Reviews

3.8
279 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
MasterCard President and CEO Ajay Banga
Ajay Banga
182 Ratings

Review Highlights

Pros
  • The company also has a great culture and most of its employees try to have a good work-life balance (in 39 reviews)

  • Good benefits, good pay, good global exposure but still very beaurocratic and "meeting heavy" (in 19 reviews)


Cons
  • Forget about work life balance that they preach on paper but do not put in practice (in 9 reviews)

  • There is a barrier with middle management - the top is visible and engaged but info stops in the middle (in 9 reviews)

More Highlights

59 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Good people, nice place and professional attitudes.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Manager  in  O Fallon, MO (US)
    Current Employee - Project Manager in O Fallon, MO (US)

    I have been working at MasterCard as a contractor for more than a year

    Pros

    Relax work environment with great people to work with.

    Cons

    You have to like the Mid West to work here.

    Advice to ManagementAdvice

    I do not have anything negative to say about MasterCard.

    Recommends
    Positive Outlook
    No opinion of CEO

    MasterCard Response

    Jun 27, 2014VP, Employer Brand Marketing

    Your experience is a great testimony to why we were ranked so highly as Best Places to work in STL - Thanks!

  2.  

    At MasterCard...Everything they told me is true and that's awesome!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MasterCard

    Pros

    MasterCard is going through incredible change and that makes it a very exciting place to work. Innovation and thinking outside of the box is highly encouraged so all employees can make a difference and contribute to the MasterCard difference.

    Cons

    As with all change there is some resistance.

    Advice to ManagementAdvice

    Continue building a creative and fun culture while retaining the highly valued culture of caring about our employees and customers

    Recommends
    Approves of CEO

    MasterCard Response

    Jun 27, 2014VP, Employer Brand Marketing

    Great feedback - we are highly focused on doing well while doing good!

  3.  

    Excellent company with a strong vision for the future

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Business Leader  in  New York, NY (US)
    Former Employee - Senior Business Leader in New York, NY (US)

    I worked at MasterCard full-time for more than 10 years

    Pros

    MasterCard has strong focus on employees and provides excellent opportunities for future growth. MasterCard's continued success in the card payment business will ensure a rewarding environment for new employees.

    Cons

    Many career development opportunities tends to be centered around corporate headquarters as you reach more senior roles. However, MasterCard truly isn't that much different than most major corporations with a centralized headquarters.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    a great time to be working at MasterCard

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Saint Louis, MO (US)
    Current Employee - Anonymous Employee in Saint Louis, MO (US)

    I have been working at MasterCard full-time for more than 3 years

    Pros

    great benefits and opportunities to intereact across business units. Always comfortable environment.

    Cons

    sometimes it seems that important information intended for all employees doesn't make its way down the line. There is a barrier with middle management - the top is visible and engaged but info stops in the middle.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Self-Starters Only Need Apply

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior IT Analyst  in  O'Fallon, MO (US)
    Former Employee - Senior IT Analyst in O'Fallon, MO (US)

    I worked at MasterCard full-time for more than a year

    Pros

    Great Benefits Including Bonus Program
    Casual Dress
    Work From Home (Most Positions)
    Beautiful Campus With Onsite Fitness Center, Full Cafeteria, Game Rooms, etc.

    Cons

    Work Pace Can Be Grinding At Times
    Not Enough People To Meet Expectations/Goals
    Meetings, Meetings, Meetings!
    Separatist Attitude Amongst Management - Too Good For The Trenches

    Advice to ManagementAdvice

    Stay In Touch With What's Really Going On
    Listen More, Meet Less

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    Great work environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Leader  in  Purchase, NY (US)
    Current Employee - Leader in Purchase, NY (US)

    I have been working at MasterCard full-time for less than a year

    Pros

    MasterCard has a lot of employees who know a great deal about the payment industry. The company is also investing a lot in the training of its staff. It's a great place to learn a lot.

    The company also has a great culture and most of its employees try to have a good work-life balance.

    Cons

    The location is not great. The company could have a more flexible work from home policy. There are a lot of meetings and a limited sense of accountability at times. It's sometimes challenging to act swiftly.

    Recommends
    Positive Outlook
    Approves of CEO

    MasterCard Response

    May 13, 2014VP, Employer Brand Marketing

    Thanks for taking the time to review your experience thus far!

  8. 1 person found this helpful  

    Former Employee

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous  in  Saint Louis, MO (US)
    Former Employee - Anonymous in Saint Louis, MO (US)

    I worked at MasterCard full-time for more than 5 years

    Pros

    Many great people, nice benefits, good physical environment - interesting work.

    Cons

    Politics can be very frustrating, some internal management promotions are very questionable! The work life ratio can be extremely unbalanced - depending upon specific managers. Yearly reviews are skewed - above average ratings are not necessarily based on performance - but rather on the clique and opportunities management assigned.

    Advice to ManagementAdvice

    Take a closer look at the internal promotion and good old boy network. Review the yearly performance rating policies.

    Recommends
    Neutral Outlook
    No opinion of CEO
  9.  

    Wonderful experience with a great corporate culture.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Consumer Engagement  in  O Fallon, MO (US)
    Former Employee - Consumer Engagement in O Fallon, MO (US)

    I worked at MasterCard as an intern for less than a year

    Pros

    Corporate culture, flexibility, work load, good perks, nice pay. Overall a very good and respected company. They have a wonderful cafeteria in Missouri.

    Cons

    The communication structure could have been a bit better. The work did become a bit repetitive over time. Nothing that is intolerable for a larger company.

    Advice to ManagementAdvice

    Better communication.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Senior Analyst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Analyst  in  Saint Louis, MO (US)
    Current Employee - Senior Analyst in Saint Louis, MO (US)

    I have been working at MasterCard full-time for more than 5 years

    Pros

    Competitive salary and bonus packages, flexible working hours. A lot of learning opportunities.

    Cons

    Work life balance can be challenging.

    Advice to ManagementAdvice

    Allow employees to elect MasterCard stock in the 401K program

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Excellent

    Former Employee - Anonymous Employee  in  Purchase, NY (US)
    Former Employee - Anonymous Employee in Purchase, NY (US)

    I worked at MasterCard full-time

    Pros

    Enjoyed my time work at MasterCard

    Cons

    Layoffs have occurred over the years

    Recommends

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