MasterCard

  www.mastercard.com
  www.mastercard.com

MasterCard Reviews

Updated 13 October 2014
Updated 13 October 2014
301 Reviews
3.7
301 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
MasterCard President and CEO Ajay Banga
Ajay Banga
201 Ratings

Review Highlights

Pros
  • The company also has a great culture and most of its employees try to have a good work-life balance (in 45 reviews)

  • Good benefits, good pay, good global exposure but still very beaurocratic and "meeting heavy" (in 21 reviews)


Cons
  • Forget about work life balance that they preach on paper but do not put in practice (in 10 reviews)

  • No priorities at the senior management level (need to be everything to everyone) and execution is unrealistic (in 11 reviews)

More Highlights

62 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Wonderful experience with a great corporate culture.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Consumer Engagement in O Fallon, MO (US)
    Former Employee - Consumer Engagement in O Fallon, MO (US)

    I worked at MasterCard as an intern (less than an year)

    Pros

    Corporate culture, flexibility, work load, good perks, nice pay. Overall a very good and respected company. They have a wonderful cafeteria in Missouri.

    Cons

    The communication structure could have been a bit better. The work did become a bit repetitive over time. Nothing that is intolerable for a larger company.

    Advice to ManagementAdvice

    Better communication.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Senior Analyst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Analyst in Saint Louis, MO (US)
    Current Employee - Senior Analyst in Saint Louis, MO (US)

    I have been working at MasterCard full-time (more than 5 years)

    Pros

    Competitive salary and bonus packages, flexible working hours. A lot of learning opportunities.

    Cons

    Work life balance can be challenging.

    Advice to ManagementAdvice

    Allow employees to elect MasterCard stock in the 401K program

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Excellent

    Former Employee - Anonymous Employee in Purchase, NY (US)
    Former Employee - Anonymous Employee in Purchase, NY (US)

    I worked at MasterCard full-time

    Pros

    Enjoyed my time work at MasterCard

    Cons

    Layoffs have occurred over the years

    Recommends
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review
  5.  

    Doesn't get any better!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in O'Fallon, MO (US)
    Current Employee - Anonymous Employee in O'Fallon, MO (US)

    I have been working at MasterCard full-time (more than 5 years)

    Pros

    MasterCard is amazing both in its focus on consumers and on employees. Our benefits are very generous (i.e. 3 weeks of vacation your first year, benefits from Day One, etc.). A ton of training is offered as well as an amazing education assistance policy (100%!!!). Our CEO is down-to-earth, easy to understand and follow his vision, and a good person, what an awesome combination!

    Cons

    beauracracy is still very heavy in certain areas

    Advice to ManagementAdvice

    Too many rules, too many forms and procedures. Progress has been made but there is much to do.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    MasterCard is an amazing place to work if you are motivated for a dynamic career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Business Leader in Purchase, NY (US)
    Current Employee - Senior Business Leader in Purchase, NY (US)

    I have been working at MasterCard full-time

    Pros

    Honest executive commitment to employee development
    Unlimited corporate opportunities for growth feed great personal opportunities
    Competitive benefits/comp

    Cons

    Part way through a cultural overhaul, and there is a small (getting smaller) group who is not onboard with the program. They create a disproportionate burden for the rest of us.

    Advice to ManagementAdvice

    Keep up the great progress.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Fantastic place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Specialist in O'Fallon, MO (US)
    Current Employee - Senior Specialist in O'Fallon, MO (US)

    I have been working at MasterCard full-time (more than an year)

    Pros

    If you are dedicated and hard working, this is a great company to work for.

    Cons

    Political, promotions and difficult and salary increases are nil. If you do not get the starting salary you want, you can forget about 'working your way there'.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Fantastic company to build a career!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Leader in Purchase, NY (US)
    Current Employee - Leader in Purchase, NY (US)

    I have been working at MasterCard full-time (more than 3 years)

    Pros

    Great culture and attitude by most of the workforce and management. Energetic and empowering CEO and Executive Committee that creates and gets involved in initiatives in a meaningful way.

    Cons

    Company went public in 2006 and it seems like there is till a remnant of the "country club" atmosphere. Some people are harder to motivate than others, but i suppose that goes for most workplaces in corporate America. Another potential con is career advancement opportunities depending on the department that you are in. The bigger the department the more opportunities, but also vice versa.

    Advice to ManagementAdvice

    Push people out of their comfort zones and hold them accountable for their actions and results. Reward the ones who go above and beyond to add meaningful value to their department and the company's bottom line.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    MasterCard is a great place to work because the diverse technologies we work with in a given year exceed most careers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technical Consultant in O'Fallon, MO (US)
    Current Employee - Technical Consultant in O'Fallon, MO (US)

    I have been working at MasterCard full-time (more than 5 years)

    Pros

    Working at MasterCard (Operations & Technologies Headquarters) is exciting due to the many opportunities that come about in a technology company. There are always changes to our infrastructure and we're constantly pushing the envelope with new and exciting adoption (or creation of) technologies.

    What I mean to say is that it is clear how many parts of the Technology Organization of MasterCard, in just a 2 year span, an Operations employee (Analyst through Sr. Professional) will have established a firm working knowledge of many different industry leading products, software or technology types that will decorate their resume beyond what many might achieve in their entire career.

    Cons

    The only 2 Cons I've heard around the office are really these:

    1) Due to the high pressure demands for rapid development or fast turn around on various projects, many find themselves overwhelmed. It certainly isn't a workplace for the meek (though I personally enjoy the pressure, it drives me personally).

    2) Appreciation is lacking for those that burst with initiative and improvement efforts that change the company for the good. I've been witness to several cases where an employee has improved a process or business practice that has caused a financial savings greater than that employee's salary (in a few cases these savings are realized annually).

    Advice to ManagementAdvice

    First, If I could share some things with upper management it would be to work on communication across the different parts of the organization when it comes to product purchasing and development efforts. Many times I find 2 teams that don't work together are sometimes spending even Millions of dollars attempting to solve the same business requirement(s). If they knew such projects were underway, the 2nd one in the pool might be able to leverage the advancements (and investments) made by the first team tackling the issue. This might be achieved by enacting a policy that asks teams to:

    1) Post the name & description of the effort they're working on in a searchable forum (say our SharePoint site for example) and

    2) That teams seeking to start an effort on a topic first search that forum to see if anyone else is already under way.

    Second, Instruct Middle Management to take better initiatives with the HEART award system for their own employees when they do something that really moves the needle. It's ok if these awards come from a manager instead of a peer or other employee.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Great Company - Have been here four years and love the change and impact company is having....

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Purchase, NY (US)
    Current Employee - Anonymous Employee in Purchase, NY (US)

    I have been working at MasterCard full-time (more than 3 years)

    Pros

    Growth company that provides a lot of opportunity

    Cons

    Company is going through major transformation, pace of change is fast...you have to have to want to be part of the future.....

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Summer Internship

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Emerging Payments Inter - Mobile Money in Purchase, NY (US)
    Former Employee - Emerging Payments Inter - Mobile Money in Purchase, NY (US)

    I worked at MasterCard as an intern (less than an year)

    Pros

    interned there for a summer. they have a very good internship program that is well structured and provided us with lots of opportunities to get involved. During my stay people were very welcoming and helpful. The work place is extremely diverse by age, gender, and race. Company values work life balance. I had a great time and learnt a lot during my stay there.

    Cons

    smaller than visa with fewer resources. if you work at HQ in purchase commute from NYC is lengthy.

    Advice to ManagementAdvice

    Should have a better orientation and training session for new employees to really teach them in a classroom environment everything about MasterCard

    Recommends
    Positive Outlook
    Approves of CEO

Work at MasterCard? Share Your Experiences

MasterCard

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.