MoneyGram International

  www.moneygram.com
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MoneyGram International Reviews

Updated Jul 24, 2014

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All Employees Current Employees Only

2.7 86 reviews

45% Approve of the CEO

MoneyGram International Chairman & CEO Pamela H. Patsley

Pamela H. Patsley

(44 ratings)

32% of employees recommend this company to a friend

Review Highlights

Pros
  • The only 2 positive things I can say about MoneyGram are work-life balance and office environment(in 6 reviews)

  • Most of my co-workers were great team players and really good people(in 5 reviews)


Cons
  • Lots of politics within the company(in 4 reviews)

  • Senior management inexperienced about the industry(in 5 reviews)

17 Employee Reviews Back to all reviews
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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    Overpromised, under deliver and can't stop tripping over themselves...

    Anonymous Employee (Current Employee)

    ProsPay is competitive for my level...Work is something interesting and challenging.

    ConsIn-fighting between the business and IT. No communication within the IT org among the execs - seriously, they sit on the same floor in the same building but they don't communicate. The politicking is horrendous. It is like being in Washington DC.

    Advice to Senior ManagementIf you had to send a business analyst to one of your sites to ask why people are leaving....wow. Minds are blown all over the place...really?

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
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    • Disapproves of CEO

     

    MGI SUCKS TOO MANY POLITICS AND RACIST

    Compliance Analyst (Current Employee) Frisco, TX (US)

    ProsHmmm can't think of any

    ConsManagers never hold anyone accountable and tends to fire a lot of people of color although they are the ones doing the majority of the work... If you want to get promoted good luck if you are not kissing upper-management butt... Trainers suck and tend to have less experienced then 85% of employees.. The company continues hiring individuals who have no experience in the role they are doing and thus making FTE pick up the slack.... Management continues to develop so called tools that help employees but only slows us down... Company is just bad what else can I say... Nobody respects management

    Advice to Senior ManagementStop picking favorites and do your damn job. Fire the correct individuals and promote the workers busting their butt and doing the job correctly. Why have team leads if they are idiots. Also learn to be managers and manage. Most the time managers tend to look down on hard working employees who put in the hours but they have other employees who walk around gossip and talk for hours at their desk and they still have their job.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    Worst place to work

    IT Analyst (Current Employee) Saint Louis Park, MN (US)

    ProsNothing that I could think of.

    Cons1) Always change in the management
    2) The leadership team never works hard and is not working towards adding value to the company. They always think about their personal gains.
    3) The leaders form a cozy club. They provide new career opportunities, promotion and pay rise among themselves.

    Advice to Senior ManagementPlease hire and respect good resources. Without good resources no company will survive

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    1 person found this helpful  

    The Management is not interested in their employees at all. If you have any question, idea, issue they do not want it.

    Anonymous Employee (Current Employee) Minneapolis, MN (US)

    ProsVacation, a lot when you first start.

    ConsNo leadership, No communication, No flexibility, No employee interest, a lot of "leadership" talking behind employees backs with other employees and promotions are given to cover quota not filling with employee's by qualifications.

    Advice to Senior ManagementStart listening to your employees. The ones who do the day to day are the ones you should be getting advice from. Be more involved in their personal lives you have a lot of good people who have everyday issues just like you do but because they are not at your level they do not have the flexibility you do.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    2 people found this helpful  

    It's all about MoneyGram

    Manager (Current Employee)

    ProsThe people in the trenches are great, hard-working, smart, innovative, adaptable, etc. There is a strong work ethic, and in the 'right' department, you will find a work family.

    ConsSalaried employees will find they are on call 24/7. The company is filled with many new employees or even long-term employees who never received proper training and thereby suck the life out of anyone with any knowledge of how the business actually works or how to resolve complex issues. MoneyGram does not care about or value its employees as a whole.

    Advice to Senior ManagementShipping all the operations jobs overseas won't work well and dangling the 'promise' of a nice little package (so the current employees will stay to train their replacements) at the end without actually inking the deal is not conducive to a collaborative, effective environment and transition. The learning curve is vertical.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    1 person found this helpful  

    The promise of investing in your career is a pipe dream. Outsourcing to India is wide spread and increasing

    Software Engineer (Current Employee) Saint Louis Park, MN (US)

    ProsLike the airline management team that decided to save $2 million annually by reducing the number of tomatoes in salads, the mgmt team at MoneyGram continues to reduce and cut benefits. If you enjoy India contractors talking in Hindustani (or one of the other 22 regional India languages) constantly around you when you are trying to work, then MoneyGram is the place for you.

    ConsManagement says they care about their employees while their actions are completely opposite. More FTE jobs being outsourced in the name of increasing shareholder value. Work environment is set up so terribly it's nearly impossible to focus and get any work done.

    Advice to Senior ManagementAll suggestions to management are ignored, so why bother?

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    • No Opinion of CEO

     

    Dysfunctional

    Anonymous Employee (Former Employee)

    ProsInternational business activity; complex industry

    ConsLack of consistent message from upper management. Disrespectful culture.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    Compliance Analyst

    Anonymous Employee (Current Employee)

    Prosits a decent company, but that is sadly the best thing

    ConsDO NOT WASTE YOUR TIME.... Employees and managers are bad

    Advice to Senior Managementknow what you are doing and hire more non lazy people...... Management need more training

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    Don't go there unless you are unemployed

    (Current Employee) Rome (Italy)

    ProsSince it is an understaffed company lacking of a structured organization you will be asked to take accountability in several tasks ranging from strategy to poorly administrative stuff. In my perception, coming from a well structured multinational, very far from being considered a real Pros, in MG in very few months you'll be able to put your hands in almost every topic of your department. Careful! I said put your hands and not manage...

    ConsAbsence of any kind of organizational structure. Absence of any mid/long term view. Very bad company climate and morale. Cost saving attitude which is generating two major kind of issues: 1) no interest in upgrading a system which should be central in the service marketed and it is indeed creating huge problems 2) chronic understaffing which is generating a poor execution in delivering any kind of activity

    In one sentence: inadequate management for a company which would need a great effort to survive in a tough competitive arena

    Advice to Senior ManagementStart applying a real long term view unless you wanna bankrupt this company in less than 10 year.
    There is a huge work to do in different areas (staff management- organizational - IT) and it is probably too late already; start focusing where it really matters.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    cost cutting is decimating customer service and innovation

    Anonymous Employee (Current Employee) Lakewood, CO (US)

    ProsSome really great people, if you get the right manager, it's better. Depending on the manager and the position, some people get some flexibility with work hours.

    Consnarrow focus, short sighted, high turnover. Too many chiefs, not enough Indians. narrow focus on numbers means the company is losing sight to longer term goals and aspirations. Actually, I don't think the company has aspirations. Right now, it's only about survival. Day to day survival.

    Advice to Senior ManagementNarrow the distance from top to bottom. Too many chiefs, not enough Indians. Stop hiring at the top until you have filled positions at the middle and bottom.

    No, I would not recommend this company to a friend

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