NRC (National Research Corporation)

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NRC (National Research Corporation) Reviews

Updated Jun 30, 2014

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3.0 22 reviews

50% Approve of the CEO

NRC (National Research Corporation) CEO and Director Michael D. Hays

Michael D. Hays

(14 ratings)

50% of employees recommend this company to a friend
9 Employee Reviews Back to all reviews
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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Operations Associate - Basic entry-level position

    Operations Associate (Former Employee) Lincoln, NE (US)

    ProsFriendly company culture. Allowed to set my own hours and work around other commitments. Knowledgeable supervisors were always eager to answer questions pertaining to work processes.

    ConsIn interviews it was stated that after three or four months they would be willing to look at transitioning me into a different full-time role within the company, which would better utilize my acknowledged broader range of skills. After two months of lauded work, I was informed by HR that this process definitely would not begin for "at least nine months." As the Operations work was fairly tedious and not something I enjoyed, I left the company shortly after.

    Advice to Senior ManagementBe more honest with prospective employees and don't overlook underdeveloped talent.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Great experience for new Grads

    Business Development Manager (Current Employee) Lincoln, NE (US)

    ProsGreat first job for college grads. Get the ability to travel throughout the US and get experience working with senior level people in healthcare systems. Able to develop great sales knowledge and presentation skills

    ConsSenior leadership has been changing a lot lately making it difficult for anything to move forward. Also takes up to 3 months before you receive commissions.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    Management is not available

    Anonymous Employee (Current Employee)

    ProsClients are pretty nice.

    ConsManagmenet does not know how to do the nuts an bolts

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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    Constant structural reorganization, sales-focused with overworked service.

    Client Service (Current Employee) Lincoln, NE (US)

    Pros-Good work-life balance
    -Relaxed work environment
    -No micro-management
    -Decent compensation
    -good working relationships

    Cons-Constant reorganization at mid-level management and above creates unstable work environment
    -401k match is a joke at .25 % company match
    -Service is often stretched very thin with too much work, not enough associates to complete it, and hiring freezes on top of that
    -the annual associate engagement survey seems less aimed at actually improving work lives and more geared towards appeasing associates with "small wins"
    -propriety software that supports the biggest portion of business is outdated (created 15-20 years ago) and senior leadership is in denial about the needed systems overhaul to stay competitive as a business
    -complete lack of formal training program for service associates; managers and supervisors with already full plates have to create and implement training programs for new associates

    Advice to Senior ManagementNRC needs to step into the 21st century, technology-wise, and provide associates with adequate tools to do their job in terms of software used to create client deliverables.

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    Good experience

    Director (Former Employee) Lincoln, NE (US)

    Prospeople and teams were wonderful, always felt like I had the support of other people.

    Consfinancially and very sales focused.

    Advice to Senior ManagementNeed to invest in product development and fixes some major issues with systems.

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Non-conducive to a work/life balance.

    Anonymous Employee (Former Employee) Lincoln, NE (US)

    ProsThe company fully pays benefits and holds annual reviews. They have good corporate communication and community involvement. The company is growing at a fast pace and has a positive reputation within the industry.

    ConsThis company does not have a good work/life balance. Average work weeks are 60-70 hours with no real reprieve. Much focus is put on 'Error-tracking' rather than positively reinforcing successes. The culture is sales-centric with little to no recognition for the relationship, client facing or service side. Wellness assistance is also not provided.

    Advice to Senior ManagementSenior Management needs to listen to employees. They need to staff adequately to contribute to better work/life balances.
    Recognize relationship and service staff, rather than solely sales.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Not a bad place but not a great place. just ok.

    Business Development (Current Employee) Lincoln, NE (US)

    ProsFun Place to work, lively group of coworkers, drink beers every friday in office, get to do a lot of traveling

    Conssenior and junior management are not very good to employees. Take a long time for management to get back to you. The hiring process was about 3 or 4 months

    Advice to Senior ManagementTell your employees good job and reward them a little more

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    I wouldn't go back

    Anonymous Employee (Former Employee)

    ProsIt's an OK place to work if you like corporate politics. Free beer on Fridays.

    ConsGossip is blooming, frequent lay-offs, employees are not valued, no sense of stability.

    No, I would not recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Disrespected, unappreciated and taken for granted

    Anonymous Employee (Former Employee) New York, NY (US)

    ProsThe co-workers to name a few who you respected and enjoyed working with everyday.

    ConsNo praise and recognition or treatment of employees as they matter. There is a motto NCR feels proud to promote on logos, ending of emails etc.. Integrity, Fairness and Respect. I as well as most of my fellow coworkers thought it was a joke because we felt none of these 3 qualities does NCR embody.

    No, I would not recommend this company to a friend

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