Netflix

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Netflix Reviews

Updated 27 February 2015
Updated 27 February 2015
76 Reviews
3.0
76 Reviews
Rating Trends

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Approve of CEO
Netflix Founder, Chairman and CEO Reed Hastings
Reed Hastings
76 Ratings

Review Highlights

Pros
  • Work atmosphere is awesome with lot of freedom and responsibility (in 31 reviews)

  • Good Pay & Fact paced work environment (in 18 reviews)


Cons
  • Netflix makes no secret about it's high performance culture, which results in a very high turnover (in 18 reviews)

  • IT IS LITERALLY TRUE THAT IT IS CULTURE OF FEAR, no matter how talented you are (in 17 reviews)

More Highlights

76 Employee Reviews Back to all Reviews

Sort: Popular Rating Date
  1. 5 people found this helpful  

    Mixed bag. Some great aspects. Unique culture not for everyone.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Software Engineer in Los Gatos, CA (US)
    Current Employee - Senior Software Engineer in Los Gatos, CA (US)

    I have been working at Netflix full-time (more than a year)

    Pros

    Great place to work if job security isn't a big consideration for you. They have very little process. The work is challenging and interesting no matter which team you are on. Excellent remuneration plus perks like free food and transportation. Colleagues are not stunning as they claim but pretty good.

    Cons

    No tech ladder for engineers. Every engineer is a Senior Software Engineer. Promotions are reserved for management roles only.

    There is little to no job security. People are terminated if they are perceived to be doing anything less than a stellar job. To be fair, this is in their culture document. The problem is that it's not easy for anyone to be stellar all the time. Even great performers have their bad days or phases. That makes everyone vulnerable and at risk. Past performances don't count for much.

    Advice to ManagementAdvice

    Reevaluate some aspects of the culture. You may be losing out on great candidates because of the culture of fear and the absence of a technical ladder for engineers.

    Recommends
    Positive Outlook
  2. 2 people found this helpful  

    Netflix call center recruiting: hire 15, fire 12 of them the next week.

    Former Contractor - Recruiter in Hillsboro, OR (US)
    Former Contractor - Recruiter in Hillsboro, OR (US)

    I worked at Netflix as a contractor (less than a year)

    Pros

    It's a great place to work, especially for high performers who are treated well day-to-day.
    Lots of freedom in terms of flexible scheduling, how the job gets done, and self-expression - great place to work if you're queer or non-conforming in some aspect.

    Cons

    Super demanding in terms of performance - which would be fine if there were a well established feedback cycle to let employees know what's expected of them, unfortunately the reality is that people are let go without warning all the time, certainly at the lower levels, but seemingly within management as well, giving the whole organisation a panicked, overworked vibe.

  3.  

    GSTR

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Netflix

    Pros

    Fun people, you get that home feeling. You will learn a lot about the streaming.

    Cons

    Changing mangers ever 3 months kinda sucked. And some of the Tier 3 agents can be dicks at times. But overall good place to work......VERY HARD TO ADVANCE IN THAT PLACE, SO GET COMFY IN YOUR POSITION.

    Advice to ManagementAdvice

    Take the bug out of your butt.

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. 1 person found this helpful  

    Movies 101

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Netflix

    Pros

    The can do, us against the world spirit.

    Cons

    Hours, lack of bonus, lack of holidays, presure

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Worked through ascenda corp.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - CSR-1 in Frisco, TX (US)
    Former Employee - CSR-1 in Frisco, TX (US)

    I worked at Netflix full-time (less than a year)

    Pros

    Laid back, you can be yourself whether you have blue hair, tats all over your face or the like. Free Netflix for life! And easy to move up.

    Cons

    Some supervisors are very rude and pushy and stuck up. they will hire anybody.

    Advice to ManagementAdvice

    Make sure some supervisors after properly trained before they ruin potential candidates.

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    Casual call center

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Netflix

    Pros

    progressive work environment, great internal work culture

    Cons

    company used to be rated number one in customer service because it believed a happy employee would produce better work. Company has lost focus on employee appreciation and happiness. Pain in the -- customers

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  8. 2 people found this helpful  

    Ok place to work. Very little training.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Contractor - IT Dispacher in Los Gatos, CA (US)
    Former Contractor - IT Dispacher in Los Gatos, CA (US)

    I worked at Netflix as a contractor (less than a year)

    Pros

    Very tech savvy environment. Everyone gets a cell phone when hired including contractors. Lots of technical goodies to play with. Launch day parties were cool. Most people seemed laid back. Unlimited vacation.

    Cons

    Very little training for the job, with minimal direction. I felt like I was just thrown in and expected to swim.

    Advice to ManagementAdvice

    More training and support for the employees. More structure.

    Recommends
    Neutral Outlook
    No opinion of CEO
  9. 3 people found this helpful  

    Drink lots of coffee.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Hillsboro, OR (US)
    Former Employee - Customer Service Representative in Hillsboro, OR (US)

    I worked at Netflix full-time (less than a year)

    Pros

    24 hours a day available for setting schedule. I was paid very well through the temp agency and then was given a good raise after I was hired on. There was also a lot of windows and a cheery looking appearance.

    Cons

    Constant changes in team organization and fear filled environment. There were mental health hotline tear aways in the bathrooms. It wasn't an easy place to work because management constantly hounded you if you made a single mistake.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  10.  

    Great money if you can deal with the customers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Netflix

    Pros

    good pay
    fun atmosphere
    good training program

    Cons

    no pto
    leadership is lacking
    no flexibility in scheduling

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  11. 3 people found this helpful  

    Very Different Culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Content Team in Beverly Hills, CA (US)
    Former Employee - Content Team in Beverly Hills, CA (US)

    I worked at Netflix full-time (more than a year)

    Pros

    Work with highly intelligent individuals, free lunches, snacks sodas. your peers are great people that you will enjoy spending time around. On the peer level it is a very welcoming atmosphere.

    Cons

    Work Life balance is horrible, no room to grow or it takes 8+ years. Extremely high turn over whether it be employees leaving or arbitrary 'Lay Offs'

    Advice to ManagementAdvice

    No advice - it would be a waste of breath. Management, gets their orders from way above your level. It's a very, very large corporation where advice or ideas aren't welcomed.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

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