Netflix Reviews

Updated 25 April 2015
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4.0
116 Reviews
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Netflix Founder, Chairman and CEO Reed Hastings
Reed Hastings
90 Ratings

116 Employee Reviews

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  1. Freedom comes with Responsibility

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Los Gatos, CA (US)
    Current Employee - Anonymous Employee in Los Gatos, CA (US)

    I have been working at Netflix full-time (More than a year)

    Pros

    You are treated as an adult. Minimal micro management. You are expected to take the lead for your projects. Your have ample space to try out your things and PMs are willing to listen and try out your ideas via an AB test.

    Cons

    I'd love to have an on-campus gym. They do have one shared by Aventino (the apartment community next to it). Ping pong tables and Sauna bath needed :)

    Advice to Management

    You are doing a great job! Thanks for inventing such an unique culture and exercising it for more than a decade.

  2. Helpful (1)

    Great Company to work for

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Netflix full-time

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    You are given the freedom to do what you think is best for the company. Smart and passionate co-workers, and a great working environment.

    Cons

    Limited career opportunity, and more pressure than a lot of the other companies.

  3. Helpful (3)

    Growth and evolution

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Los Gatos, CA (US)
    Current Employee - Anonymous Employee in Los Gatos, CA (US)

    I have been working at Netflix full-time (More than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Company moves fast and you can be very productive. Minimal bureaucracy. Generally good at attempting to disseminate vision from top-down. Strong technical contributors and great peers. Most policies and practices are employee-friendly (in that there's little impediments to getting stuff done). Company does get rid of low-performers regularly.

    Cons

    As with many rapidly growing organizations, there's some chaos and politically-biased positioning during the changes. Some managers are focused too tactically on product today, not strengthening the team and products for future. If you need to work at a place where things don't change much or where you can know you'll be employed for years--this is not the place for you. Work load can be heavy at times (but the work itself is interesting and fun).

    Advice to Management

    As the company continues to move from a maverick streaming technology startup to a operations-focused content provider, there should be more discussion about how the culture and product is changing and how it needs to shift more. In the past 5 years, engineer headcount has more than doubled -- how can we continue to adapt our management and development at the same rate of success (or better) with this much larger org?

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  5. Helpful (3)

    Good positive culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Hillsboro, OR (US)
    Former Employee - Customer Service Representative in Hillsboro, OR (US)

    I worked at Netflix

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good culture, positive work environment and overall a positive job because people like netflix

    Cons

    tough to move up even if your performing well. Mostly about politics and making sure the right people know you as there are a lot of employees in the call center. Tough to stand out.

    Advice to Management

    Was great when you allowed even newly hired CSR employees to purchase company stock using up to 15% of paycheck. When the stock took off and skyrocketed this was immediately taken away which came off as greedy.

  6. Great place

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Netflix full-time (More than 3 years)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Every day is different and you can leave it at the door on the way out. Free food.

    Cons

    DVD side will be closing in a few years.

  7. Helpful (5)

    Amazing culture, clear and transparent strategy, and an amazing staff.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Beverly Hills, CA (US)
    Current Employee - Anonymous Employee in Beverly Hills, CA (US)

    I have been working at Netflix full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    - The company has amazing work culture. They encourage personal responsibility, so you're allowed to work the way you like to work as long as work is getting done.

    - All teams appear to be very clear and transparent with regards to strategy. I knew exactly what I was doing, why I was doing it and what the overall objective was. Lots of clear communication and collaboration. You think this would be a no brainer for all companies, but this is increasingly rare so it's great to see Netflix embrace communication.

    - Plenty of parking in the Beverly Hills office.

    - Catered lunch EVERYDAY.

    Cons

    -Lack of new employee onboarding for your particular role. When you're new, everyone is really busy so there is rarely time for you to sit down with someone and learn the processes for your role that are specific to Netflix. A lot of it is learning on the fly and asking questions as they come up. This is fine if you're a fast learner or have a lot of experience for your role, but for others this can be a very difficult roadblock that can affect campaigns early on and stifle rapport building within teams

    Advice to Management

    You have created an amazing product and an amazing place to work. Keep going!

  8. Helpful (5)

    At Netflix the technology is the WHAT you do, providing great content for subscribers to enjoy is the WHY

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Engineering Manager in Los Gatos, CA (US)
    Current Employee - Senior Engineering Manager in Los Gatos, CA (US)

    I have been working at Netflix full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Netflix is singularly focused. They want to provide great family content for their subscribers to enjoy. By doing that, people feel they are getting the most from their monthly subscription. They have a robust service that is well architected, and they have discipline that has been honed for over a decade to become the best at what they do. As so many leadership books say, you can tell way more about someone by what they say NO to, and how well they can say NO. Netflix doesn't do ads, pay-per-view, purchasable content, or porn. Just thoughtful, edgy, and family programming so you can enjoy your subscription. They're bigger than people perceive, around 3,000 at time of this writing, but still have that startup feel of "just get stuff done." They get rid of all unnecessary process, so even in management, I can spend most of my time focusing on adding value to our customers instead of administrivia.

    Cons

    Netflix prides themselves on hiring super senior people that are like a pro team. Everyone is treated like a professional. You won't find any interns at Netflix. You'll only be working with people that have been in the industry and are smart at what they're doing--but that doesn't mean they're smart at everything. So some coordination and challenging of each other is necessary for success. If you're more introverted and don't speak up much, and not much of a self-starter, this isn't a good company for you.

    Advice to Management

    The singular focus is fantastic, but a little bit of effort toward leadership development would help the company through the next growth spurt it needs and assure we can grow our next level of executive leaders from within.

  9. Helpful (1)

    Smart people, challenging work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Marketing Manager in Los Gatos, CA (US)
    Current Employee - Senior Marketing Manager in Los Gatos, CA (US)

    I have been working at Netflix full-time (More than a year)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Everyone I work with at Netflix is incredibly smart, thoughtful and ready to challenge ideas. It's a great place to foster innovation and the culture of you setting your own hours and vacation time can't be beat.

    Cons

    There are times when changes are put in place by brute force (C-level said so) that is in such a clash with the rest of the culture that it is upsetting and derails the ideation process.

    Advice to Management

    Promote more from within, and have peers interview new candidates.

  10. Helpful (1)

    Software Engineer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Engineer in Los Gatos, CA (US)
    Former Employee - Software Engineer in Los Gatos, CA (US)

    I worked at Netflix full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Very friendly environment, good buzz

    Cons

    No cons really. Its a pretty hectic pace at times

  11. Helpful (5)

    A roller coaster ride of excitement and stress

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Software Engineer in Los Gatos, CA (US)
    Current Employee - Senior Software Engineer in Los Gatos, CA (US)

    I have been working at Netflix full-time (More than 3 years)

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    Excellent salary, smart people, great time flexibility, satisfying projects. The company values of freedom and responsibility are really like treating employees like adults and trusting them to execute the best overall decisions for the company, which is effective when enough context is given. Innovation and experimentation is rewarded well and many opportunities for ongoing education are offered.

    Cons

    Internal politics. Lots of blame game behavior played as subtly (yet transparently if you pay attention) as possible. Some managers spend too much time in the code instead of managing their team. I had the experience of offering many recommendations for improving team performance and not having them implemented because the culture here is to just do what you want and either get rewarded hugely or sacked. Management coaching appears to be improving, but inconsistently applied. I've seen people who need to be let go stay on for a long time with many opportunities to change and people who were very competent let go without much warning that they need to change something. I've also seen projects executed that solved the business problems presented but were dropped because management didn't like it rather than some other specific reasons.

    Advice to Management

    Management is not about process, I think Netflix has that correct. Excellent management is about getting problems out of the way of employees so that they can excel and about managing interpersonal conflicts so that a team can leverage one another's strengths to push the team higher than before. I think this element is missing on some teams at Netflix and that there is too much emphasis on daily high performance (important) and little building of loyalty or camaraderie.

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