PNC Financial Services Group

  www.pnc.com
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PNC Financial Services Group Reviews

Updated Jul 28, 2014
All Employees Current Employees Only

3.2 1,031 reviews

77% Approve of the CEO

PNC Financial Services Group President and Chief Executive Officer William S. Demchak

William S. Demchak

(242 ratings)

60% of employees recommend this company to a friend

Review Highlights

Pros
  • If you work anyplace other than retail banking PNC values employee work life balance (in 92 reviews)

  • Great starting salary with good benefits and exposure to senior management (in 68 reviews)


Cons
  • upper management no clue what's going on with the new universal branch idea (in 48 reviews)

  • Work life balance could be better depending on what department you are in (in 21 reviews)

More Highlights
303 Employee Reviews Back to all reviews
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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    1 person found this helpful  

    Friendly environment to work at.

    Financial Sales Consultant (Former Employee) Washington, DC (US)

    ProsThe co-workers at PNC were friendly and very supportive, which made going to work a great experience. They would listen to your concerns and praise you on your accomplishments.

    ConsThe only con I have about working at PNC is the salary. It was hard to live in Washington, DC off of a salary in the low 30's k.

    Advice to Senior ManagementI would try to be more realistic on the salary you give to your employees.

    Yes, I would recommend this company to a friend

    • Culture & Values
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    • No Opinion of CEO

     

    Good company

    Business Analyst (Current Employee) Pittsburgh, PA (US)

    ProsGood benefits; lots of employee engagement activities

    Consculture varies widely among departments; lots of managerial hierarchy

    Advice to Senior Managementtalk to lower level employees more not just their management to find out what's going on

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
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    • No Opinion of CEO

     

    The Men of PNC

    Manager (Former Employee)

    ProsGood leaders, nice coworkers, training is offered and nice work environment. If you are a white male you have a great chance of success at PNC and a great career. For everyone else, you have a chance for a good job.

    ConsMen at PNC are seen as "high potential," they are given opportunities to build skills and put on a track to a success. Women's at PNC are seen as in need of "development plans" and "development opportunities," they are given opportunities to do more work to prove themselves and may get on the track to success, if lucky.

    Advice to Senior ManagementRecognize that talent and potential comes in many different packages, including genders, color, size and backgrounds. Stop managing talent like it is 1950, the company is missing the opportunity to grow leaders.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Great company to work for but position(s) can be difficult and underpaid

    Loan Support Specialist II (Current Employee) Brecksville, OH (US)

    ProsIt's a great company to work for. They offer good vacation time, health benefits are decent, they have a great volunteer program that you're able to devote time to during work hours, they give back to the community, etc. Depending on your position, typically pretty laid back about time off, calling off, etc. Values family life.

    ConsUnderpaid, you are held to the accountability that you will help develop new procedures and processes, train new employees, etc. but paid the minimum. Processes change very often by managers but never consulting the specialists (who do the job everyday).

    No, I would not recommend this company to a friend

    • Culture & Values
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    • Senior Management
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    • Disapproves of CEO

    1 person found this helpful  

    Great company overall ... Market management needs to be changed ...

    Business Banking Sales Manager (Current Employee)

    ProsGreat focus on providing quality products and service to clients -- both consumer and small business. Good benefits for employees and opportunities for development and growth. Good presence in the market which allows for a competitive advantage in the efforts to win and retain clients.

    ConsMarket management tries to manage by intimidation. Very little focus on work/life balance. Heavy focus on change and very little value on individual employee contributions or previous accomplishments.

    Advice to Senior ManagementLook closely at the management in the market as you try to determine why the market is not 'attaining it's potential". Employee satisfaction has been declining and management by intimidation with little to no appreciation demonstrated only fuels the decline further.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
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    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Continued transformation & stable company

    Human Resources (Current Employee) Chicago, IL (US)

    ProsWork life balance; customer focused. Company has committed to protecting both it's customers and employees by minimizing risk. Has begun to seriously invest in technology to improve processes. Excellent internal employee training & development programs for mid to high grade manager roles.

    ConsNo focus on development & movement to management level positions for individual contributors who are in lower pay grades. Current compensation structure makes it difficult to retain top talent, especially for the emerging talent bases.

    Advice to Senior ManagementRe-evaluate compensation philosophy, as your providing excellent training to your top talent only to loose them to other competitors/industries for a better compensation package.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
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    • No Opinion of CEO

     

    Good team environemnt...!!!!

    Senior Business Systems Analyst (Former Employee) Cleveland, OH (US)

    Pros- Oppurtunity to learn more.
    - Best team that I have worked.

    Cons- Project Management
    - Work Load

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
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    • Senior Management
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    • No Opinion of CEO

     

    Awesome company to work for. Good pay, pension, 401(k) and health benefits.

    Banking Consultant (Former Employee)

    ProsCareer growth. Base salary plus quarterly bonus based on sales. Fun environment and the training program is great.

    ConsRegional Manager not very supportive and unqualified to handle workload. It caused a lot of problems to trickle down to branch level.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    2 people found this helpful  

    It is a ever change place of business.

    Credit Card Consultant (Current Employee) Kalamazoo, MI (US)

    ProsTime-off is great in the call center we have flex time where you can take time off without question and do things that you need to do. Vacation is wonderful and benefits are great except we no longer have PPO with the deductible. You get quarterly bonuses and that is based off your performance such as call time, adherence to schedule, quality call listening, and lastly customer survey ratings, and sales consultants get revenue credits. Promotions are competitive and you have to apply for them. You have plenty opportunity to move from one department to the next. Also the atmoshpere is friendly.

    ConsIt is stressful as things are constantly changing to reflect federal and state regulations and also market needs. Some customer have a sense of entitlement about the banking relationship they have with PNC. The Leaderships varies based off who team you are on so switching teams means you can go from a boss with relaxed standards to someone who goes by the book 100%. Dress code sucks as I love my jogging pants and SIT FOR 8 hours. Also the CEO is a dumb he rarely answers the question that people ask during the call center meetings that happen about every 6 months.

    Advice to Senior ManagementMore compenstation would be nice

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    The job is laid-back and a lot of freedom is given for an individual's work.

    Business Systems Analyst (Current Employee)

    ProsThere is a good work-life balance. The job provides flexibility. A lot of free reign on what to do with projects is given, though it can be interpreted as "lack of guidance/direction" depending on the person.

    ConsPerhaps some more development could be offered. The compensation is acceptable. Perhaps more responsibility and additional projects can be given to further challenge an individual.

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