Pier 1 Imports
3.0 of 5 429 reviews
www.pier1.com Fort Worth, TX 5000+ Employees

Pier 1 Imports Reviews

Updated Apr 12, 2014
All Employees Current Employees Only

3.0 429 reviews

                             

70% Approve of the CEO

Pier 1 Imports President, CEO, and Director Alex Smith

Alex Smith

(250 ratings)

53% of employees recommend this company to a friend
98 Employee Reviews Back to all reviews
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Fun but high pressure could never live on 12 hrs a week at $10 an hour if I was lucky 16 hrs but love the discount!

Night Manager Step Down to Clerk (Former Employee)
San Clemente, CA (US)

I worked at Pier 1 Imports part-time for more than 5 years

ProsLove Pier One products and the discount especially on discount items.

ConsPier One is a fun place to work, so if you are board at home its a great job to get out of the house. To pay bills and eat that is a different story its not going to happen. They hire way to many people so there is not enough hours to go around and the pay sucks.

Advice to Senior ManagementHire less people and give more hours to the employees that have been so loyal. I worked for Pier One for
5 years and at time needed money to eat and pay bill but yet I had a lot of Pier One merchandise and only 12 to 15 hour a week. I worked 15 year in the grocery industry and the hours always went to the people that had senoriority so this was big change for me and they lost a very good employee because of it.

No, I would not recommend this company to a friend

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Last Resort Job

Sales Associate (Former Employee)
Saint Louis, MO (US)

I worked at Pier 1 Imports part-time for less than a year

ProsThe inside of the store looks beautiful and is constantly adapting to its' customers. There's a very professional atmosphere that is kept at all times. If you're doing stock in the least you're allowed to work alone (I didn't prefer) and listen to some tunes.

ConsThe work that you put in to make the store highly appealing is clearly not worth it. I'm not trying to be sexist in any fashion when I say this, but with myself being the 2nd male to work in that store location .. I had always felt beneath all the other co-workers simply because I was labeled as the guy to help with lifting heavy items in which I can understand that other people need help, but when it took me away from my work quite often I had a hard time finishing up my own work (stock).

Besides that, for the work that is put into the store the pay is significantly lower than what it should be, the hours aren't too to flexible with your particular schedule unless they (the manager/assistant manager) really enjoys your company and wants to have you around as often as possible. When you're there I understand you're getting paid to work, but again .. You're asked to do some things that isn't considered sane or what was within' your job description.

Advice to Senior ManagementUnfortunately, I was in the Sales Associate position and so I couldn't distribute accurate information.

No, I would not recommend this company to a friend

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It's like any other retail job.

Sales Associate (Current Employee)

I have been working at Pier 1 Imports part-time for more than 3 years

ProsIf you like the products, it's nice to get the discount. If you have a good store manager calling off is easy and they work well with school commitments. It's also very easy to relocate.

ConsThe pay is terrible and annual raises are only $0.10-0.15. My raises seem nonexistent when minimum wage goes up. There isn't a whole lot of room for advancement. They is a lot of lifting, ladder climbing and furniture moving.

Advice to Senior ManagementTake a moment to figure out what your associates do on a daily basis, it's much more then you are paying them to do.

No, I would not recommend this company to a friend

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Part time only for sales asscoiates

Sales Associate (Former Employee)
Reno, NV (US)

I worked at Pier 1 Imports part-time for more than a year

ProsI acutally enjoyed my time with Pier1, the discount is good, and one of the two stores I worked at was a good experience. You get $50 to spend in the store around xmas if you've been there for 6 mos, and the uniform is pretty laid back (unless you complain about it)

ConsPier 1 stalks their employees facebooks...when Pier1 changed their dress code about 3-4 years ago I posted something like this on my facebook, "Sad that my work is switching the dress code, oh well" and maybe something about not wearing jeans was in the mix....well about 5 days later, I get pulled into the office, and my manager hands me a copy, that was faxed from the corp. regarding my post via facebook and pretty much warned me about saying stuff about the company on newtworking sites...It wasn't even serious! lol...should I have said "My manager discriminates between young and old and makes her older associates sell on the floor and gives them more hours while us younger people slave away over the freight truck and are assigned 8 hours a week?" I worked at Reno/Tahoe and I loved the Tahoe store but the Reno store was a horrible experience.

Advice to Senior ManagementTo the district manager: Be more interactive with your sales associates while you visit, maybe set up a list of questions to ensure satisfactory while employed..do role play with your associates
To the manager: If you hire older people, don't hand them the golden ticket out of doing freight, while I was there I slaved over the frieght truck each shift. And I really felt that because I was younger, more flixible, and quick; this was used against me.

No, I would not recommend this company to a friend

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Sales Associate

Sales Associate (Current Employee)
New Orleans, LA (US)

I have been working at Pier 1 Imports part-time for less than a year

ProsThey will work with your hours. My store has employees who work anywhere from a little over 25 hours a week, to just one 4 hour shift a week.

ConsPay is too low for the required work. Especially since they hire people who are restricted, leaving you to always do the "hard" stuff. My store hires sales leads and managers from outside, making the associates more experienced than they are.

Advice to Senior ManagementPay more, promote from within, be aware of unbalanced workloads. Most of the people I work with has an excuse as to why they can't move or build furniture, why they can't climb ladders... but the worst part is a number of them spend all of their time in the back doing freight. There's nothing I love to hear more than my co-worker say that she went the entire week without having to talk to one customer because she took it upon herself to work in the back.

No, I would not recommend this company to a friend

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Can be fun temporary or second job to have.

Sales Associate (Current Employee)

I have been working at Pier 1 Imports part-time for more than a year

ProsAll and all can be a fun environment while also receiving a good discount and meeting others you grow close with.

ConsHorrible hours, expect way too much from you for such little pay such as pushing the charge card every second you get as if your job depends on it. To have to be 18 and older to work at Pier 1 it should only be your side job with the pity paychecks you receive. In honestly can go all day.

Advice to Senior ManagementDon't expect 100% from sales associates when we get very little in return.

No, I would not recommend this company to a friend

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Slave Labor

Sales Associate (Former Employee)
Portland, OR (US)

I worked at Pier 1 Imports part-time for more than a year

ProsYou get some nicely toned arms and you go home from work smelling good (as long as you didn't work a truck shift).

As a sales associate, when you leave work you are done. No emails, calls, or anything.

Cons-Do you like being on welfare and other sate benefits because you don't get paid a living wage (minimum wage with annual bump, not even 10% which is the cost of living. Even our store manager was paid so poorly that she on food stamps.)?
-Do you enjoy teetering on top of a ladder putting away chairs and boxes of dishes? (If you aren't good with heights, consider another job)
-How about being told that if you are scheduled for more hours, the company would have to offer you benefits, thus you can only work a few hours per week?
-Do you like selling thousands of dollars of furniture and not seeing a dime in commission?
-How about loading and unloading heavy furniture from trucks at the crack of dawn (truck delivery), in the middle of the night (store reset), or all through your shift while cranky customers bark at you, " Don't scratch my car!"
-What about broken glass? Are you good with dishes and vases falling on you, breaking and cutting you? (Everyone breaks glass, cleans up glass, gets cuts, glass splinters, etc. Comes with the job.)
-Do you like going to work just to mop the floors, fold napkins, and dust? (You are expected to clean the store)
-How about your ethical compass? Where are you with pushing a credit card with high interest rates on seniors that live on fixed income and students who have no idea how to managed credit yet? (The company makes a majority of it's profit from credit card interest, thus you are required to push it HARD.)
-How about your global awareness? Pier One makes their product using slave labor in other countries from junk material then imports into the US using tons of material that is not biodegradable.
-Have you always dreamed of a job where there is no room for advancement unless you are the manager's favorite or their drinking buddy? (Very limited upward mobility. 2 key holders, assistant manger, and store manager. The next 4 key holder positions were spoken for when I was hired)
-When you think about your dream job, do you envision working while your coworkers stand around chatting and watching you?

If you're good with all this, than the sales associate job at Pier One is for you!

Advice to Senior ManagementPay your sales associates. They are bringing in the money driving business and creating the atmosphere in the store. Benefits for store associates! Commissions on furniture sales!

There are a lot of things mentioned above that come with a sales associate job. These things would be much more tolerable if people were being paid a living wage and felt valued by the company. Instead, people are treated as expendable.

Stop making your product with cheap materials and using slave labor. Pay your people!

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Out of touch or they just don't care.

Sales Leader (Former Employee)
San Francisco, CA (US)

I worked at Pier 1 Imports part-time for more than 3 years

ProsThis was my first job and I happened to luck out and have a great team of sales associates to work with. I learned a great deal of skills and knowledge from selling to product knowledge.

ConsThere are many outrageous expectations for part time sales associates to meet in this job yet they have an issue paying you for it. They will tell you that you'll be working 16 to 20 hours a week. Lie, you will actually only get 8 to 10 hours a week. You will be expected to make yourself available for a "flex shift" (also known as "on-call") that is only a 4 hour shift and you will likely get the call an hour before the shift is expected to start. And if you are not available for the flex shift then you will be written up for absence.

I happened to make it to management. That is where the real b.s. is. Managers are forced to participate in weekly confrence calls to be yelled at about their sales and instant credit results in the stores. You have a huge overlap of several stupid forms to fill out every day to record sale results and write personal testimonies on something you'll do different this week to get better pier 1 card results.

Regionals inspire gossip and competition between stores and within individual store management teams. Nothing you report to regionals will be in confidence and the results of this neglect and lack of support are a miserable work environment and passive aggression that inevitably affects the entire sales team.

Advice to Senior ManagementInvest in your sales team and stop putting all the pressure of sales goals on your sales leaders. If you invest in full time associates, at least provide adequate payroll to give part time more than 10 hours a week, then you may see a rise in your sales as people start to care about working here. Allow for more than 2 to 3 associates working at a time as when someone calls out you're screwed to find a replacement in time, and it is also a safety issue. To only have 2 people staffed at closing is dangerous for the team and it is also a customer issue. Do you know how many customers just leave as a result of not having anyone available to answer questions?

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Great store, but very inflexible with time and pay

Sales Lead (Former Employee)
Rochester, NY (US)

I worked at Pier 1 Imports part-time for less than a year

ProsPier 1 did not offer benefits, and it was difficult to get time off. Luckily, I was able to receive a promotion shortly after starting, but there is no room to move up after Sales Lead if your ASM or SM also aren't planning on moving.

ConsPay and hours were the biggest cons for the job. The company seemed to not want to grant much of either. Each position had a cap on how many hours each person at that position was allowed to work. Our store was always short, and even as a Sales Lead, my manager would rather come in and take over a shift than to cost the company a few more dollars.

It was very difficult to get time off, and I couldn't move up from a part-time position even as a Sales Lead managing the store.

Advice to Senior ManagementI think expressions of even the mildest forms of compassion for your employees and understanding of others' situations could have made the job more bearable.

No, I would not recommend this company to a friend

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Manager are unhappy

Anonymous Employee (Current Employee)

I have been working at Pier 1 Imports

Prosfun product to sell and good dress code

Conshorrible hours and long days

Advice to Senior Managementbe nice to the people who get paid horrible

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