Pier 1 Imports

  www.pier1.com
  www.pier1.com

Pier 1 Imports Reviews

Updated 15 December 2014
Updated 15 December 2014
626 Reviews
3.1
626 Reviews
Rating Trends

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Pier 1 Imports President, CEO, and Director Alex Smith
Alex Smith
332 Ratings

Review Highlights

Pros
  • The employee discount was the only thing good about the job (in 65 reviews)

  • Most of the people are fun to work with, and extremely enthusiastic (in 17 reviews)


Cons
  • Having to push the Pier 1 credit card on everyone that walks in the door (in 117 reviews)

  • This job is only good if you're looking to work part time, a couple of days per week (in 44 reviews)

More Highlights

172 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Small Potatoes

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Pier 1 Imports

    Pros

    Room to be creative and innovate

    Cons

    Low pay, no room for advancement, underdeveloped support infrastructure

  2.  

    Mostly satisfied...definitely wouldn't make it a career.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Pier 1 Imports

    Pros

    Awesome team, hard work is recognized.

    Cons

    Company will suck the life out of you if you allow it.

    Advice to ManagementAdvice

    When you have good personnel do not exploit them and burn them out.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  3.  

    Constant pressure to push customers to open a Pier1 credit card

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Pier 1 Imports

    Pros

    Flexible schedule, nice co-workers, great discount even on sale and clearance items, nice products.

    Cons

    Low pay, pressure to get customers to open the Pier 1 credit card, rude customers

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Sales Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate
    Former Employee - Sales Associate

    I worked at Pier 1 Imports

    Pros

    Fun product, nice coworkers and customers, employee discount

    Cons

    Over-promoting of store credit card, very labor-intensive at times

    Doesn't Recommend
    Neutral Outlook
  6.  

    Fun place to work; low pay.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Sales Associate
    Current Employee - Retail Sales Associate

    I have been working at Pier 1 Imports

    Pros

    The atmosphere at Pier One is very lively and fun and for the most part, the employees are alot of fun to work with as well. The merchandise is great and you get a 25 percent employee discount which is nice.

    Cons

    Low starting pay. I received "Sales Associate of the Quarter" twice in a one year period and am also a leader in credit card openings, yet only received a 30 cent raise in a two year period. The work is very strenuous, lots of lifting and getting up and down on ladders. You are not rewarded for your hard work. Very discouraging.

    Advice to ManagementAdvice

    The upper management is so concerned with selling Unicef and helping poor kids in other countries, but what about your own employees? A good employee who is loyal and hard working should be given AT LEAST a one dollar raise per year. I have seen good employees come and go due to the low pay. An extra dollar an hour a day for a five hour shift is only five bucks, the cost of a Christmas ornament! Your hard working employees should be worth at least that.

    Recommends
    Neutral Outlook
    Disapproves of CEO
  7.  

    I have worked here for a short time and always go above and beyond work expectations.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Mesa, AZ (US)
    Former Employee - Sales Associate in Mesa, AZ (US)

    I worked at Pier 1 Imports part-time (less than an year)

    Pros

    Nice easy work, fun people

    Cons

    They schedule shifts with flexes on tope, very pushy on your availability

    Doesn't Recommend
    Negative Outlook
  8.  

    Part Time Retail

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Former Sales Associate in Dallas, TX (US)
    Current Employee - Former Sales Associate in Dallas, TX (US)

    I have been working at Pier 1 Imports part-time (less than an year)

    Pros

    Learning to merchandise and interacting with customers who are excited about interior decorating.

    Cons

    Flex-time scheduling is really ridiculous. We are part-time employees who barely earn over minimum wage - we are not Emergency Room physicians. The Pier 1 "Rewards" card obsession which forces us to "work" every customer and the customer ends up getting very annoyed.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  9.  

    Assistant manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Pier 1 Imports full-time (more than 5 years)

    Pros

    The discount 25% off and always being busy! Time flies when your having fun.

    Cons

    Expectations are way to high for the low pay.
    Gossip is the worst and everything gets swept under the rug.
     Regional is always in watching you and putting everyone on the spot.
    Holidays (event setups) are the worst!!!
     10 + hour shifts with only 30 min breaks.
    Always getting calls when off.
    Never can take off during certain holiday times for vacation with family.
    Hours are topical retail sucks major to have anylife as full-time.

    Advice to ManagementAdvice

    Take the time to talk to everyone 1 on 1 including associate's to know what really goes on behind your backs. Value what everyone does for the company at all times! Give us a break every now and then.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10.  

    Has the potential to be either great, or miserable

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Austin, TX (US)
    Former Employee - Sales Associate in Austin, TX (US)

    I worked at Pier 1 Imports part-time (more than an year)

    Pros

    I worked at two separate locations during my time with the company. The first was in Arlington, TX and it was absolutely wonderful. I had positive managers that took the time to help us learn and grow with the company, emphasizing the community atmosphere. Because we were so close to the head office we often had leadership training and had chances to meet the higher ups. When I announced I would be moving away to go to school they bent over backwards to make sure I could keep my job and I was truly grateful for the experience.

    Cons

    After moving I was placed at a store that was always disorganized with poor communication between the ever changing management and the staff. Morale was incredibly low, and when I brought up suggestions to foster team building and improve the store's organization I was put into an unofficial leadership position to help the manager. When someone who was trained by upper management replaced our store manager I lost hours and was scolded for the most minor incidences in what my coworkers told me was an attempt to assert authority.

    Recommends
    Approves of CEO
  11. 4 people found this helpful  

    I thought it would be a fun place to work as I had a lot of Pier One accessories in my home.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate
    Current Employee - Sales Associate

    I have been working at Pier 1 Imports part-time (less than an year)

    Pros

    Good discount, 25% off starting on your first day of work. Interesting and fun items to sell. Customers like coming in to the stores as you never know what you will find.

    Cons

    Very high turnover of employees, at least at the store I work at. Lots that you have to learn on the pos system. POS uses a touch screen which is slow and unresponsive some times. A keyboard would be much faster. They don't explain the hours you will be asked to work, some mornings starting a 5AM, nights that go past midnight. VERY physical work,
    lifting heavy items, going up and down on tall ladders, cleaning of store, stock and freight work, you do it all. Lots of glassware everywhere on very old fixtures, and stacked on high shelves. I find this kind of dangerous and always worry about bumping into certain units as some are not level. Schedules are done at the last minute with some days being a ? or what P1 calls a flex day. Too much customer info wanted at POS which slows down the process and some customers are very annoyed by it. They harp on you about getting P1 credit cards all day long.

    Advice to ManagementAdvice

    Managements idea of incentive for employees is sending cookies or candy. or giving us a little kids sticker on a bulletin board with our name on it. It's as if they think we are five year olds. I would clean up the odd mix of merchandise that is still in the P1 inventory, finger puppets and yo yos, junk like that really looks tacky in a store that is wanting to sell sofas that are in the $800.00 range. I am glad to see that P1 is starting to offer a more contemporary look in the furniture styles and less of the fancy old parlor look. I think pricing of a lot of our items is high compared to our competition ( Ikea, Wayfair). Even with my discount I can ususally find a similar item at a lower cost.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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