Pier 1 Imports

  www.pier1.com
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Pier 1 Imports Reviews

Updated 15 August 2014
Updated 15 August 2014
552 Reviews

3.2
552 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Pier 1 Imports President, CEO, and Director Alex Smith
Alex Smith
296 Ratings

Review Highlights

Pros
  • The employee discount was the only thing good about the job (in 59 reviews)

  • Most of the people are fun to work with, and extremely enthusiastic (in 16 reviews)


Cons
  • Pushing the Pier 1 credit card so hard can really drive you and the customers crazy (in 91 reviews)

  • Management gives part-time employees 4 hour shifts( anything over 4 hour shifts requires a break) (in 31 reviews)

More Highlights

66 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Pier 1 Imports has taught me so much in so little time.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Lead  in  San Francisco, CA (US)
    Current Employee - Sales Lead in San Francisco, CA (US)

    Pros

    Starting a little over minimum wage for sales associates, chance to move forward in the company. Great customer service is a must. Upper management maintains some communication with stores individually. 25% discount.

    Cons

    Hours depend on performance the week before.

    Advice to ManagementAdvice

    Enforce every store has monthly store meetings. Perhaps include some more sales training for new employees to be more comfortable.

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    I LOVE this job!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate  in  Little Rock, AR (US)
    Current Employee - Sales Associate in Little Rock, AR (US)

    Pros

    This company treats you like family. We have fun & work hard. We get to interact & get to know our customers. I have had no problem getting time off when needed. We're always having new merchandise & new sales to interest people. There's always room for advancement. For instance, our Asst. Mgr. recently got her own store. One person moved up which left an open position which is being filled this week. That also left an open position which is soon to be filled.

    Cons

    Pay is probably the only drawback I have had, but the discount helps makes up for it.

    Advice to ManagementAdvice

    Pay is important if you expect more than just a warm body. Most people have a "real" job that's paying the bills therefore it's extra money, but you still want to feel like it's worth your while coming to work. Gas 7 other bills go up but not so much with our pay. I suppose the best advice I can give is to always make your employees feel important. No-one wants to be treated like a child. Give people credit for the knowledge they have.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Sales Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Love it! Management and co-workers are great. Wonderful family atmosphere!

    Cons

    Just the usual that comes along with retail. Haven't seen anything that is a "con'.

    Recommends
    No opinion of CEO
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  5. 1 person found this helpful  

    Great Place to Work !

    Current Employee - Sales Leader  in  Merrillville, IN (US)
    Current Employee - Sales Leader in Merrillville, IN (US)

    Pros

    Here is a place where we are surrounded by beautiful merchandise. We are able to use our creative side to help people bring together the look they have envisioned for a room, a space, or an event. The sales and discounts we inform our guest about always puts a smile on their faces. It's a very satisfying feeling when we make that connection.

    Cons

    Took about three days for my feet to get use to the standing.

    Advice to ManagementAdvice

    No advice. Just a comment: She makes herself always available to her team. She knows a great team is the reflection of a great Manager.

    Recommends
  6.  

    Depending on Management the exPIERience is great! Teams are like family and we work together. Very fun environment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate  in  Eagan, MN (US)
    Current Employee - Sales Associate in Eagan, MN (US)

    Pros

    Flexible hours, great time in the stock room opening new products, friendly staff, fun to help people make their spaces reflect their styles. Definitely a place to work hard and show your self you are able to do more than you thought. Ideas are always considered and potentially put into place. Management works within your limitations and coaches to help you succeed.

    Cons

    Very few opportunities to be a full time employee. Some employees do not contain adequate strength to manage heavy lifting to which a select few handle those duties. Supplies for the store a very expensive.

    Advice to ManagementAdvice

    Perhaps the employees that have been with the company for a few to several years offer them an opportunity to be a full time sales associate.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Wonderful place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate  in  Charleston, WV (US)
    Current Employee - Sales Associate in Charleston, WV (US)

    Pros

    Fun staff, great products, creative environment

    Cons

    pushing customers to apply for credit cards

    Advice to ManagementAdvice

    Pier 1 needs to stop referring to their customers as "she" and "her", with gender roles changing so much, I think it would benefit the company to include all genders.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Great experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Store Manager  in  Tampa, FL (US)
    Current Employee - Assistant Store Manager in Tampa, FL (US)

    Pros

    Great products, great discount, great work enviroment

    Cons

    Long hours especially when the seasons change.

    Advice to ManagementAdvice

    None that I can think of.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    A great environment!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager  in  Baltimore, MD (US)
    Current Employee - Store Manager in Baltimore, MD (US)

    Pros

    Having fun with the customers! There is such an assortment of merchandise that the possibilities are endless!

    Cons

    There never seems to be enough time....

    Recommends
    Neutral Outlook
    Approves of CEO
  10.  

    I have only been working here a couple weeks but so far it has been a lot of fun and very professional.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate  in  Oklahoma City, OK (US)
    Current Employee - Sales Associate in Oklahoma City, OK (US)

    Pros

    I love that the manger is willing to work with my schedule. Also I love that there is potential for advancement in the company.

    Cons

    It gets a little hard if you have to work a late shift of tagging items or mark downs and then have to be there several hours later to do an opening shift of unloading the delivery truck the next day.

    Recommends
    Positive Outlook
    No opinion of CEO
  11. 1 person found this helpful  

    Fun place to work if you like decorating!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate
    Current Employee - Sales Associate

    Pros

    Fun company to work for, time off and flexibility are really good. Store dynamic makes the job even better.

    Cons

    Hard to move up into management if you're not willing to moved to different stores frequently.

    Recommends
    Positive Outlook

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