Regis Corporation

www.regiscorp.com

Regis Corporation Reviews

Updated 20 January 2015
Updated 20 January 2015
224 Reviews
2.3
224 Reviews
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Regis Corporation CEO Daniel J. Hanrahan
Daniel J. Hanrahan
73 Ratings

Review Highlights

Pros
  • Great culture with an emphasis on work/life balance (in 7 reviews)

  • Great place for a new graduate out of cosmetology to start (in 9 reviews)


Cons
  • I dislike making minimum wage or commission whichever is higher (in 23 reviews)

  • No one in upper management besides my DL could be bothered to care (in 22 reviews)

More Highlights

47 Employee Reviews Back to all reviews

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  1.  

    Had a great salon manager, but horrible co workers and district manager and pay was questionable.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Hair Stylist
    Former Employee - Hair Stylist

    I worked at Regis Corporation

    Pros

    Great salon manager that was willing to help me learn as I was just getting my cosmetology license.

    Cons

    Co workers didn't want new stylists being hired in. District manager was rude and down right cruel.
    Pay checks were always off and questionable.
    Never knew when I was scheduled to work.

    Advice to ManagementAdvice

    Don't fire stylists after only being out of school. Come up with a program for new hires that allows them to grow and develop technique.

    Doesn't Recommend
    Negative Outlook
  2.  

    Great company most of the time (uk)

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in Birmingham, England (UK)
    Current Employee - Manager in Birmingham, England (UK)

    I have been working at Regis Corporation full-time (more than 5 years)

    Pros

    I really love working for regis. I have been an employee for 6 and a half years.
    great career progression, you can go into management, education and also the creative team. Good training courses and a lot on offer. Also train managers in HR these days.
    Most salons tend to be in good busy locations do lots of walk in guests.

    Cons

    Unrealistic targets for comission.
    Goal post gets changed for monthly bonus.
    wage for managers are very low compared to othe companies.
    Use to get a lot of incentives where you could win holidays and gadgets, don't do this now due to cit backs.
    staffing tends to be tight in each salon so can be a nightmare when organising holidays.
    have to rely on tips and comission to boost your wage.

    Advice to ManagementAdvice

    Make it the way it used to be.
    Review managers pay when they ask, I've not had a pay rise in 5 years when I know the senior management have.
    Some salons needs to be invested in and refurbished

    Recommends
    Positive Outlook
    Approves of CEO
  3. 6 people found this helpful  

    Upper level management is terrible and terrible examples of leaders.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager
    Current Employee - Manager

    I have been working at Regis Corporation full-time (more than 10 years)

    Pros

    I love what i do, my location, my co stylist and the guest I serve. "Guest for Life"

    Cons

    Regis pay and the lack of, lack of care and lack of respect for the stylist. The lack of required repairs the company should provides to my salon, the lack of required cleaning services the company should provide to my salon. No money is always the response. No leadership by example.

    Advice to ManagementAdvice

    The management uses "My Salon Listens" as an abusive whipping post instead of a tool to build a stylist confidence. It's a place where customers could leave a complain or compliment. Upper level managers want managers to review the complaint with the stylist you can get 1 complaint and 15 compliments and they focus on the 1 complaint. It is so abusive. In customer service you are going to get complaints but to focus on them like this management team does is over the top. This type of leadership is lacking so much balance. No one grows in this environment. "Regis" your ship is sinking. You' re forgetting about you most useful tool ~ the stylist. "Employer of choice" has no value.

    Doesn't Recommend
    Negative Outlook
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  5. 2 people found this helpful  

    Love the people, not too crazy about the pay.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Receptionist in Florence, KY (US)
    Current Employee - Receptionist in Florence, KY (US)

    I have been working at Regis Corporation part-time (more than 3 years)

    Pros

    I love my job because of the awesome people I get to work with - stylists and clients included. I enjoy interacting with the various people that enter the salon. I always tell people that there is never a dull moment. I laugh a lot here, but you really need to find things to laugh about. I believe that it is really how you approach the job that will effect your affinity for it. It is definitely not for everyone.

    Cons

    Wherever there are people present, problems are bound to arise. Dealing with the public can be tiresome at times. It wears on you after a while. The pay is not that great either. I've worked at Regis for 3 years, and have never had a raise.

    Advice to ManagementAdvice

    You really need to look into the needs of your employees before you turn your attention to the customers.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  6. 1 person found this helpful  

    Underappreciated

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Hair Stylist in Windsor, ON (Canada)
    Current Employee - Hair Stylist in Windsor, ON (Canada)

    I have been working at Regis Corporation full-time (more than 8 years)

    Pros

    Employees & manager are awsome. Busy location. Nice people.

    Cons

    3 lights burnt out ( since may), shop needs to be remodeled, outdated, computer VERY slow, Regis wont even let us take a dollar from the til to get a new garbage can, not enough supplies for everyone, not enough pay for stylists, were not students/children/receptionist/electricians/computer technicians. Were hairstylist. We are there to cut hair NOT write down numbers for a WIG board, and to get people's emails/phone numbers. Guests want to come in, get a 10-15mins haircut and leave.NOBODY wants to give out personal information just to get a haircut. Not enough staff on the floor. Loosing money because we have to work alone and guests dont want to wait. cant have any personal photos on the wall or mirors, Not able to book appointments for alot of services. Employees very underappreciated. Been with Regis for 8 years & never had a raise. Thats not right. REGIS needs to educate themselves on taking care of thier employees and guests. They will just continue to loose business if not. Which is a shame because a few of us have alot of customers who would leave if we did. Maybe someone from head office should work in the shop and do 20 guest in a 6hour shift, clean, write down wig numbers, keep track of how many guest u used product on, keep track of how many emails you got & then tell us we don't deserve more money & appreciation. NOT a fun place to work.

    Advice to ManagementAdvice

    Maybe someone from head office should work in the shop and do 20 guest in a 6hour shift, clean, write down wig numbers, keep track of how many guest u used product on, keep track of how many emails you got & then tell us we don't deserve more money & appreciation. And get OUR LIGHTS FIXED. Its pretty hard to cut hair in the dark!!!!!!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7. 1 person found this helpful  

    They are trying to fix it

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Salon Leader in Elizabethtown, KY (US)
    Current Employee - Salon Leader in Elizabethtown, KY (US)

    I have been working at Regis Corporation full-time (more than an year)

    Pros

    They offer steady walkin clients. Perfect place to start in either straight out of school or new city. Easy to move up into management if that's what you want. Nice bonuses for managers and decent not great pay. They offer lots of great training for all stylists if you take advantage and have a manager that wants all stylists to succeed.

    Cons

    Stylist level pay is horrible to begin with. You have to be there several years or come in fill of experience to get decent commission. Salon managers don't really have any authority in their salons so I don't really know why they have them in there. They like to have a salon fill of stylists even if none of them are on commission because they think they are missing money by not having enough people working...... You need to take care of the stylists you have first!

    Advice to ManagementAdvice

    Let the managers manage their salons! We are the ones who are in there on a daily basis and know what's best for out salons. Also, this WIG idea may be helpful to new stylists just learning the business but it feels like kindergarten to some of us.

    Recommends
    Positive Outlook
    No opinion of CEO
  8. 1 person found this helpful  

    Doesn't really recognize employee experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Hair Stylist in Pleasant Hills, PA (US)
    Current Employee - Hair Stylist in Pleasant Hills, PA (US)

    I have been working at Regis Corporation full-time (more than 3 years)

    Pros

    A nice, creative environment, and the co-workers are great on a salon level. Hours are flexible and salon managers are often promoted from within.

    Cons

    Pay is pretty low, which wouldn't be too bad if tips were good. However, you really have to rely on a busy salon, which most aren't busy enough to make great tips, and therefore you have to build a great clientele to make money. Also, in later years, the company sells to value their employees less, and make the stylists do more for less money.

    Advice to ManagementAdvice

    Have more incentives to keep stylists happy-it really translate to more profit for the company. Also, offer more than a potential 35 cent raise a year- it takes more than three years just to make a dollar more.

    Recommends
    Neutral Outlook
    No opinion of CEO
  9. 3 people found this helpful  

    Flexible hours but pay sucks

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cosmetologist in Colonial Heights, VA (US)
    Current Employee - Cosmetologist in Colonial Heights, VA (US)

    I have been working at Regis Corporation full-time (more than 3 years)

    Pros

    I like my job but cannot afford much with the pay I make. Health insurance cost too much for what we make in pay. Health insurance doesn't pay out much either. Benefits include 401 K but no matching. Regis stock they match but if you take them up on all the benefits you dont even get enough money on your check to survive.

    Cons

    Pay sucks! Lots of drama between coworkers. No organization. Incentive programs that really don't motivate you. Morale is down.I dislike making minimum wage or commission whichever is higher.plus any tips you get taxes come out of your check on them and then after benefits you have like a 200.00-300.00 dollar paycheck every 2 weeks. It doesnt even cover my rent.

    Advice to ManagementAdvice

    none

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10. 2 people found this helpful  

    Salon Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Salon Manager
    Former Employee - Salon Manager

    I worked at Regis Corporation full-time (more than 10 years)

    Pros

    Great co-workers, walk-in's, 3 weeks paid vacation higher because I was a manager

    Cons

    no follow thru with anything, Area supervisor was of NO HELP!!! , no training for my staff fell to manager to train, no receptionist which took my staff away from their clients, bad pay for my new staff (7.25 who can live on this?)

    Advice to ManagementAdvice

    Listen to your salon mangers they live and breath this everyday!! They are your bread and butter and who makes your salon money!!!

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11. 1 person found this helpful  

    Not sure what will happen

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - District Leader in Ottawa, ON (Canada)
    Current Employee - District Leader in Ottawa, ON (Canada)

    I have been working at Regis Corporation full-time (more than 5 years)

    Pros

    It is a full time job. It is nice that some owner isn't breathing down your back.

    Cons

    Extremely low wage. A lot of stress, and responsibility for the work load. They expect you to do 3 jobs, Manager, Stylist & District Leader for little money. As part of the field management team, it is hard to find & keep good employees when wages are so low.

    Advice to ManagementAdvice

    There are a lot of long time employees that have been at a wage freeze for YEARS. You should pay your employees better. They feel unappreciated. It is really hard to survive here with what you get paid. Even the DL pay is below the poverty line.

    Recommends
    Neutral Outlook
    No opinion of CEO

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