Glassdoor is your free inside look at Reynolds American reviews and ratings - including employee satisfaction and approval ratings for Reynolds American CEO Daniel M. Delen. All 5 reviews are posted anonymously by Reynolds American employees.
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Daniel M. Delen
I worked at Reynolds American
Pros – Some regions operate like a family, they make sure that all of their people are in a position to succeed.
- Benefits
- Car
- People (Excluding Denver Team)
- Bonus
- Training
Cons – These were my negative experiences working with the Denver Region:
- No coaching
- No positive feedback
- Minimal Development
- Incompetent Upper Management
- Unrealistic Expectations from Upper Management
- Have to be 100% mobile for promotions
- Rule by fear
- Micro-managing
- (3 AM's in 3 months quit in 2011)
Advice to Senior Management – Take a look at some of the people you have in Region Director and Senior Management positions. My experience in other regions was much more positive than in Denver.
No, I would not recommend this company to a friend
2011-09-19 14:25 PDT
1 person found this helpful
I worked at Reynolds American
Pros – The lifestyle of the job is great since it allows you work independently and not have to go to an office.
Cons – The culture is one that involves management by fear. You hear more negative than positive which is not a motivating factor.
No, I would not recommend this company to a friend
2011-06-30 14:13 PDT
I have been working at Reynolds American
Pros – Good pay and benefits that is the only way they can attract new employees
Cons – poor management, no leadership ability
Advice to Senior Management – find replacements for your self that have real leaderhip capabilities
No, I would not recommend this company to a friend
2010-12-10 13:32 PST
1 person found this helpful
I have been working at Reynolds American
Pros – car, laptop, cell phone allowance
Cons – Horrible manager--treats people like with no respect. Never has anything positive to say and does not mentor or coach at all. This manager has a bad reputation of destroying careers.
Advice to Senior Management – poll managers and trade marketing reps on how division manager treats people
No, I would not recommend this company to a friend
2010-10-19 16:18 PDT
2 people found this helpful
I worked at Reynolds American
Pros – You can take vacation whenever you want. Good place to start if you are right out of school. The company is desperate for young people to engage young smokers face-to-face. The company will embrace you and promote you quickly.
Cons – VERY political. I could go on all day here. They treat everybody, employees, customer, consumers, like crap. They think by saying something it makes it so (we are ethical, passionate.....etc) They are anything but. Senior management has no clue. I was with them for 21 years, and the company lost share every year. Like playing for the Cubs- lose EVERY time. The company is hemorraging cash, and will probably soon be bought by a competitor.
Advice to Senior Management – This company is beyond repair.
No, I would not recommend this company to a friend
2009-03-09 08:02 PDT
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No thanks – I'll just look around