Reynolds American

  www.reynoldsamerican.com
  www.reynoldsamerican.com

Reynolds American Reviews

Updated 16 September 2014
Updated 16 September 2014
237 Reviews
3.2
237 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Reynolds American Chairman, President, & CEO Daniel M. Delen
Daniel M. Delen
42 Ratings

Review Highlights

Pros
  • Great benefits, Good starting pay, and for the most part great team members (in 33 reviews)

  • Great pay and benefits, but don't think it's long term (in 14 reviews)


Cons
  • Poor work/ life balance-minimum 8 hours in the field (in 15 reviews)

  • Watch your back, senior management in information management have a problem with communicating the truth (in 14 reviews)

More Highlights

33 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Fantastic Company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Territory Manager II in Seattle, WA (US)
    Current Employee - Territory Manager II in Seattle, WA (US)

    I have been working at Reynolds American full-time (more than an year)

    Pros

    Compensation is excellent for entry-level (new-hires get $43,000 base pay plus performance based annual bonus, very nice company car and free gas, company matching 401k, reimbursements for cell-phone and internet). The company invests heavily into the training and development of skills in their employees. The skills they want you to use may seem pointless due to the incompetence of the people you deal with on a day to day basis at the Territory Manager position, but they are preparing you for the next level when you are in control of large accounts of 20+ stores. I have seen some comments that there is no advancement opportunities or you must "play the corporate game" in order to be promoted, simply not true. You have to be personable and apply the skills that they spend so much money teaching you, welcome to real-life. Flexible with work hours and you plan your own week. 17 days paid vacation upon hire and free to use them whenever you want (no black-out dates). Job security is great. Very laid back culture with the company and they know how to have fun, work hard-play hard culture.

    Cons

    Work can become monotonous after you get your territory in order. Dealing with employees of convenience stores is not the most prestigious job, but again, you must use "people" skills to get what you need.

    Advice to ManagementAdvice

    Do not move new-hires across the country, try to keep them more local to their home cities, even regional relocations would be better.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Awesome experiences and opportunities have been provided to me

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director in Winston-Salem, NC (US)
    Current Employee - Director in Winston-Salem, NC (US)

    I have been working at Reynolds American full-time (more than 10 years)

    Pros

    I am allowed to do my work without constant oversight. I have the opportunity to help other employees

    Cons

    Work-life balance is very challenging!

    Advice to ManagementAdvice

    Continue to be transparent and provide opportunites to high performing employees.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    It does not get better than RJR!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Trade Marketing
    Current Employee - Trade Marketing

    I have been working at Reynolds American full-time (more than 3 years)

    Pros

    competitive salary, great benefits, 401k match, company vehicle, work hard / play hard, certification, critical selling skills - The list goes on

    Cons

    Nothing I can think of other than IT issues, as the database runs very slow
    Promotions are a lot less as of late due to little turnover - Actually a positive

    Advice to ManagementAdvice

    Continue driving the coaching culture

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Decent place

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Reynolds American

    Pros

    Work environment was ok most of the time

    Cons

    Working in a smaller branch, there was CONSTANT worry of whether or not your job was secure. No encouragement from supervisors to make employees feel secure.

    Recommends
    Positive Outlook
    No opinion of CEO
  6.  

    Great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Reynolds American full-time

    Pros

    Innovative and always something to do

    Cons

    Forced to move without getting a preference

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Plant Manager in Tobaccoville, NC (US)
    Current Employee - Plant Manager in Tobaccoville, NC (US)

    I have been working at Reynolds American full-time (more than 10 years)

    Pros

    salary is the best in its class

    Cons

    smell like tobacco all day

    Advice to ManagementAdvice

    na

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Innovative, Market Leadership, Work / Life Balance

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Reynolds American

    Pros

    Great people to work with, fully invested in the people, great pay and benefits

    Cons

    To date I cannot think of any cons. The company truly believes in the people

    Advice to ManagementAdvice

    Continue the great leadership

  9. 1 person found this helpful  

    RAI Review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Vice President Business Information in Winston-Salem, NC (US)
    Former Employee - Vice President Business Information in Winston-Salem, NC (US)

    I worked at Reynolds American full-time (more than 10 years)

    Pros

    Paid Well, rewarded success and strong benefits

    Cons

    Layoffs every few years
    Cutting benefits of retirees

    Advice to ManagementAdvice

    Invest in businesses other than tobacco for long term survival

    Recommends
    Negative Outlook
    Disapproves of CEO
  10. 2 people found this helpful  

    Great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Manager Trade Marketing in Greenville, SC (US)
    Current Employee - Account Manager Trade Marketing in Greenville, SC (US)

    I have been working at Reynolds American full-time (more than 8 years)

    Pros

    Training is excellent. Great benefits.

    Cons

    Very political for moving up.

    Recommends
    Neutral Outlook
    Approves of CEO
  11. 1 person found this helpful  

    I just started about a month ago and so far so good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Territory Manager I in Albany, NY (US)
    Current Employee - Territory Manager I in Albany, NY (US)

    I have been working at Reynolds American full-time (less than an year)

    Pros

    Company Car, free gas for business and personal use, great benefits. You are your own boss. My co- workers are amazing.

    Cons

    Nothing yet, but I've heard rumors of micro-management

    Advice to ManagementAdvice

    communication in my section is great, my co-workers are amazing, keep up the good work

    Recommends
    Positive Outlook

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