Ryan, LLC Reviews

Updated 27 August 2014
Updated 27 August 2014
208 Reviews
4.0
208 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Ryan, LLC Chairman and CEO G. Brint Ryan
G. Brint Ryan
178 Ratings

Review Highlights

Pros
  • Work life balance, lucrative bonuses if you get on the right team, client services (in 38 reviews)

  • My Ryan" allows workers to work from home which leads to employee retention (in 15 reviews)


Cons
  • Ryan raves about work/life balance but doesn't let everyone take advantage of the myRyan work from home platform (in 8 reviews)

  • The commission/bonus structure isn't for the risk-averse (in 9 reviews)

More Highlights

28 Employee Reviews Back to all reviews

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  1.  

    Good company if you like tax

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Consultant in Dallas, TX (US)
    Current Employee - Consultant in Dallas, TX (US)

    I have been working at Ryan, LLC full-time

    Pros

    Work life balance, lucrative bonuses if you get on the right team, client services

    Cons

    Work is mundane and boring, lots of data entry and invoice pulling

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Find Experience to be Inconsistent but Optimistic About the Potential

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager
    Current Employee - Manager

    I have been working at Ryan, LLC full-time (more than 8 years)

    Pros

    Ryan is a growing and innovative company in the professional tax services space that provides great service because they are not encumbered by the "Big 4" mentally of billable hours and conflicts between the public and client interest. Ryan is deeply focused on client service and this is evident in the firm's approach through client surveys. Having worked in the Big 4, the Big 4 never dedicated this much care and resources to understanding clients and truly asking for feedback.

    MyRyan is a great program that allows for results-oriented focus and not an hours focus. As long as you are creating value and bringing results, most people do not care where you work.

    If you are willing to develop yourself in a specialty niche, this is definitely the place for you. Ryan's programs and educational focus do allow for people to develop a 'go to market' speciality.

    Cons

    Ryan is on a big acquisition spree but is still headquarters-focused meaning all the other 30+ offices are second fiddle to the Dallas office. With the rapid growth, infrastructure is lagging to the point where it can be frustrating to have assistance with simple things.

    Most Principals earned the position because they had a niche that made some money for the firm. In today's professional tax services environment, most of them have no idea how to introduce other services outside their particular practice area or collaborate with other Principals or managers. In many cases, ideas brought to them are shot down because of ego's or they happy making the money they are making. It can be very frustrating not being a Principal because of the mentality of many Principals.

    Brint Ryan is a true visionary but can't say the same for most of the senior leaders including Principals. This is unfortunate because there are great people that bring awesome ideas each and every day.

    Honestly, I think a significant portion of the Ryan experience is going to be dependent on your service line and particular group, as others have noted. Based on observation and talking with others, it varies considerably and believe this is because Ryan's hiring model does not always take into consideration the emotional intelligence quotient for leading people.

    Advice to ManagementAdvice

    Unless the Principal mentality changes, I see many managers leaving in the coming years because of lack of opportunity or ability to actually own work.

    A $1 billion company with lagging infrastructure is asking for disaster if the right information technology, recruiting and career development support does not exist.

    Recommends
    Positive Outlook
    Approves of CEO
  3. 1 person found this helpful  

    Consulting

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager in Houston, TX (US)
    Former Employee - Manager in Houston, TX (US)

    I worked at Ryan, LLC full-time (more than 5 years)

    Pros

    Excellent training program, CEO who truly walks the talk,diversified experience to be gained and excellent flex time program in theory.

    Cons

    Say they value experienced hires but then want to mold them into what they already have, people are promoted base on skill sets not managerial skills which creates principals and managers who have great consulting skills but horrible people skills, low pay for teams not in Dallas, need a better way of assigning reviews and the flex time creates a sense of never being off the clock.

    Advice to ManagementAdvice

    Realize just because someone knows policies and procedures and brings in good results does not necessarily mean they will be a good manager. Too many principals and managers truly lack good people skills.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Disappointing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager
    Former Employee - Manager

    I worked at Ryan, LLC full-time (more than 5 years)

    Pros

    Mostly nice and decent people. Decent benefits and pay. Well run training department.

    Cons

    Unless your a "Principal's Favorite" you can count on struggling for engagements. Attempts to distribute work based on the Team Resume concept doesn't work and Principals are still reluctant to give work to Managers they haven't worked with which makes success in management a crap shoot.

    Advice to ManagementAdvice

    Do a better job at trying to keep the loyal and dedicated people you have; otherwise, you will continually be searching for new people to refill those spots.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    Good place to get a start

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Associate in Los Angeles, CA (US)
    Current Employee - Senior Associate in Los Angeles, CA (US)

    I have been working at Ryan, LLC full-time

    Pros

    Flexible work schedules. Work was not charge hour focused but just getting the work done. Not a lot of overtime like other public accounting firms. Team oriented so hopefully you get along with your team.

    Cons

    Relatively small office in LA. If you don't like your team there is a lot of politics to switching teams similar to most places.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Good work/life balance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Dallas, TX (US)
    Former Employee - Anonymous Employee in Dallas, TX (US)

    I worked at Ryan, LLC full-time (less than an year)

    Pros

    work/life balance was great. I got to work from home all the time.

    Cons

    There was not room for growth and the people were not very nice. You didn't feel like you were a part of anything.

    Recommends
    Neutral Outlook
    No opinion of CEO
  8. 1 person found this helpful  

    Great place to start.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Consultant in Boston, MA (US)
    Former Employee - Consultant in Boston, MA (US)

    I worked at Ryan, LLC full-time (more than 3 years)

    Pros

    A lot of freedom, flexible work schedule. Worked at home whenever I wanted. Even allowed me to live out-of-state and still excel at my job. Good place to acquire skills to break into a big four firm.

    Cons

    Not a lot of room to move up. Especially compared to other companies, there is not a lot of fostering of talent. Little to no client interaction at a low level.

    Advice to ManagementAdvice

    Same response from superiors regardless of whether engagement level is high or low. Without room to grow (or at least to appearance of room to grow), there isn't a lot of motivation to be ambitious. The firm could be missing out on many rising professionals for this reason. Although maybe that doesn't matter, since the firm has a reputation internally for not promoting from within.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    If you want to be in tax, this is the place to be in terms of career development and growth.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Consultant, Sales and Use Tax in Houston, TX (US)
    Former Employee - Consultant, Sales and Use Tax in Houston, TX (US)

    I worked at Ryan, LLC full-time (more than 3 years)

    Pros

    Strong management team with good growth potential.

    Cons

    Boring, lots of menial job tasks.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Okay for an entry level position

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales and Use Tax Consultant in Houston, TX (US)
    Former Employee - Sales and Use Tax Consultant in Houston, TX (US)

    I worked at Ryan, LLC full-time (more than an year)

    Pros

    - Work/life balance
    - Time-off policies

    Cons

    - Low salary
    - High turnover rates

    Doesn't Recommend
    No opinion of CEO
  11. 2 people found this helpful  

    Terrible place to START your career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Ryan, LLC full-time (more than 5 years)

    Pros

    Flexibility is how people describe, although it depends to some extent on the type of work you perform and your manager.

    Cons

    I've seen a few reviews state that Ryan is a great/good/decent place to start your career. Here's why it's the exact opposite:

    When you get hired, you're either an "experienced hire" or a regular hire. Experienced hires in this case may have direct experience (they come from a competitor where they performed the same basic job functions), or indirect experience (their previous work had direct similarities to their job at Ryan, but was not the same job; e.g. you worked for a REIT and now you'll be a property tax consultant).

    Experienced hires have significantly higher salaries, which makes sense since they are more valuable starting out. However, regular hires obviously become experienced at some point, but Ryan has no mechanism for recognizing this. Therefore, someone who comes in as a regular hire will generally always be paid significantly less than experienced hires regardless of results, education, ability, responsibilities, etc.

    Imagine two people, we'll call Ralph and Betsie who graduate college together. Ralph lands a new job as a Property Tax Consultant at Ryan, and Betsie lands the same job but at Ryan's competitor, Lame Tax Consulting. Ralph has a starting salary of $41,000 which he thinks is decent. Over the next 5 years, Ralph performs admirably and earns a 5% raise each year, now making $52,328. Betsie's company goes under and Betsie calls her old friend Ralph who manages to get her a job on his team in the same position he has. But Betsie is now an experienced hire, so Betsie gets hired at $70,000.

    Both Ralph and Betsie now have 5 years of experience, they have the same responsibilities, the tax savings they generate over the course of the next year is within $10,000 of one another - meaning their revenue is within a couple hundred dollars - but during his 5 years, Ralph also managed to earn a master's degree. When raise and promotion comes around in October, they will both earn 5%, now making $54,944 and $73,500, respectively. Ralph will never be paid what Betsie is paid, despite being equally valuable to the company (in some ways Ralph is more valuable because of his familiarity with Ryan's policies and procedures).

    Even if Ralph is promoted above Betsie, he will not catch up to her salary-wise. He may get 10% instead of 5% (though that is unusual).

    Ralph's only hope of being paid his market value is to leave Ryan, to the detriment of his team.

    Hence Ryan has created a system whereby it incentivizes the resources it has spent thousands of dollars training and grooming, to leave precisely when they become most valuable to the company.

    Advice to ManagementAdvice

    Your starting salaries are fair for the most part. HR does a decent job of setting up the brackets. If anything, certain people are paid way more than they're worth in the beginning. But the compensation committee tends to base raises as a percentage increase of employees' existing salaries. The problem with this line of thinking is that for some people, at some point their existing salary becomes completely divorced from their value to the company.

    An extremely intelligent person who comes here straight out of college ready to prove themself is probably ok with his starting salary; but once he's proven himself, once he's gained valuable knowledge and training, once he's demonstrated that he can use that knowledge and training to consistently outperform his peers, no consideration is given. No adjustment is made. He gets the same congratulatory letter with the same 5% raise as his well-paid experienced-hire teammates who rely upon him to solve the complex problems they are incapable of solving.

    And therein lies the central flaw in the whole concept: how does the compensation committee, made up of people who have never met the individual or his teammates, who have no knowledge of the daily work the person performs, know that he solves these problems? How do they know his value to the company? How CAN they possibly? Especially when they overrule the suggestion of his manager (without even discussing it with the manager) who IS privy to this information.

    So I guess my suggestion is fairly simple, or maybe it's complex, I don't know.

    First, implement a sort of premium into the raise component for regular hires that reflects the experience they gain from working at Ryan. Make it a straight-line, accelerating, or diminishing increase, whichever makes the most sense in your opinion, for the first 3 - 5 years of employment, contingent upon results, performance evaluations, etc.

    Second, when the compensation committee asks for feedback from managers during the raise and promotion cycle, include information about performance relative to teammates as well as how their salaries compare. 5-10% salary variance among similarly qualified teammates based on experience, age, education, etc. seems acceptable, but 30% is indefensible without some performance-based reasoning.

    Third, to address the immediate disparity that exists from the absence to date of such a program, launch a review of salaries of normal hires with 3+ years of experience and seek extensive feedback from their managers with regard to their performance and perceived value relative to their experienced hire peers. Adjust salaries as needed.

    I also highly suggest that you look up the Equity Theory of Motivation - you can find it on Wikipedia if needs be - for why this is a much bigger problem than you might otherwise believe. WIN emails and workplace awards DO NOT motivate employees beyond the weak-minded, highly suggestible, and usually recent hires. Long-term motivation is impossible when your teammates are making 150% of your salary for the same (or less) work, and attrition is inevitable.

    Negative Outlook
    Approves of CEO

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