Glassdoor is your free inside look at SYKES reviews and ratings - including employee satisfaction and approval ratings for SYKES CEO Chuck Sykes. All 19 reviews are posted anonymously by SYKES employees.
SYKES Reviews
63% of the CEO
Chuck Sykes
“SYKES is a wonderful place to work!” /Reviews/Employee-Review-SYKES-RVW2611776.htm
Current Employee
Pros – There is stability and leadership is honest. I appreciate the PRIDE values of the Company, and SYKES tries very hard to please and delivery to its clients. I'm proud to work at SYKES.
Cons – Sometimes the type of industry is very stressful. It is a fast-paced, people-intensive business which is challenging. Not everyone is cut for the industry, but that applies to similar companies.
2013-05-01 12:51 PDT
Helpful Review?
Yes |
No
Problem with this review?
“Excellent workplace and very friendly staff and workmates.” /Reviews/Employee-Review-SYKES-RVW2551412.htm
Former Technical Support in Cebu City (Philippines)
Pros – Follows the labor laws. Knows how to deal with their employees in a proper manner. Has approachable and helpful team leads.
Cons – Some people are arrogant. Some team leads are conceited and don't know how to deal with agents in the workfield.
Advice to Senior Management – Keep up the excellent service.
2013-04-11 05:22 PDT
Helpful Review?
Yes |
No
Problem with this review?
“My experience with Sykes is remarkable and wonderful.” /Reviews/Employee-Review-SYKES-RVW2518438.htm
Former Customer Service Agent in Manila, Manila (Philippines)
Pros – Very accommodating staff from hiring until you graduate from English 101 and Product training. As soon as you're on the floor, Team Leaders, Coaches are approachable. Of course, they just have to see in you a good disposition.
Cons – None that I can share, cause it was a short stay and I regretted leaving the company for reasons that are unavoidable.
Advice to Senior Management – I hope that BPOs or the call center industry would be fair enough to hire employees who have children with special needs, somehow grant them leniency in time schedules, see to it that the reason we have for working are our special children.
2013-04-01 00:26 PDT
Helpful Review?
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No
Problem with this review?
“good” /Reviews/Employee-Review-SYKES-RVW2390029.htm
Current Marketing Communications Specialist in Quezon City, National Capital Region (Philippines)
Pros – high salary plus other benefits and incentives, health card within one month, good working environment and great shifting hours
Cons – none so far, try to apply and see for yourself!
Advice to Senior Management – none.none.none.none.none
2013-02-21 06:56 PST
Helpful Review?
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No
Problem with this review?
“GREAT!!!! It was indeed a very good and great experience working with SYKES, the company as a whole is a great .” /Reviews/Employee-Review-SYKES-RVW2364738.htm
Former Customer Service Representative in Quezon City, National Capital Region (Philippines)
Pros – The management are so PRO employees and also no politics around the production floor. benefits wise for the employees, employees are well compensated as to what they work for.
Cons – I don't see any downside during the time I work with them.
Advice to Senior Management – More programs for employees and continue to expand your business. More power to SYKES....
2013-02-12 19:26 PST
Helpful Review?
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No
Problem with this review?
“Cozy, comfortable” /Reviews/Employee-Review-SYKES-RVW2174082.htm
Current Technical Support in Shanghai, Shanghai (China)
Pros – Reasonable salaries compared to the workload
Cons – It depends on which account you are in
Advice to Senior Management – Please keep working for new account projects
2012-12-01 05:14 PST
Helpful Review?
Yes |
No
Problem with this review?
“Experience it the SYKES Way!” /Reviews/Employee-Review-SYKES-RVW2160068.htm
Former Trainer in Cebu City (Philippines)
Pros – People here are the ones who really know what they are doing and are NOT WANNABE's!
Cons – Guards are inconsistent. Lobbies are boring.
Advice to Senior Management – -
2012-11-26 06:11 PST
Helpful Review?
Yes |
No
Problem with this review?
“sykes a very good company” /Reviews/Employee-Review-SYKES-RVW2071371.htm
Current Customer Service Representative in Makati City (Philippines)
Pros – excellent environment for working. good compensation
Cons – been working there for almost 6 years nothing to complain
Advice to Senior Management – continue to give support to current employee
2012-10-22 06:00 PDT
Helpful Review?
Yes |
No
Problem with this review?
“Sykes Perry County” /Reviews/Employee-Review-SYKES-RVW2042575.htm
Current Customer Service Representative
Pros – Love it! Great opportunities to grow and learn! Voted best place to work in Perry County 5 years in a row! Great training! Best pay for the job around! They will work with you!
Cons – None! I don't have any complaints!
Advice to Senior Management – Keep doing what you are doing!
2012-10-12 10:35 PDT
Helpful Review?
Yes |
No
Problem with this review?
“I couldn’t imagine working anywhere else” /Reviews/Employee-Review-SYKES-RVW1942004.htm
Current Employee
Pros – Working at Sykes is like coming home to family. The people here are so kind and nice. I couldn't imagine working anywhere else. Working at Sykes as opened up so many opportunities for me to become the person and employee that I am today. The advancement opportunites are endless.
Cons – I wish the pay was more competitive for employess that have been with the company a long time.
2012-09-11 10:59 PDT
Helpful Review?
Yes |
No
Problem with this review?
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SYKES – Why Work for Us?
For more than 30 years, SYKES has been in the business of creating and maintaining satisfying relationships between client companies and their customers. During this time, they have also been creating gratifying jobs… — Full Overview
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