Sabre
3.3 of 5 298 reviews
www.sabre.com Southlake, TX 5000+ Employees

Sabre Reviews

Updated Mar 16, 2014
All Employees Current Employees Only

3.3 298 reviews

                             

43% Approve of the CEO

Sabre President and CEO Tom Klein

Tom Klein

(56 ratings)

67% of employees recommend this company to a friend
41 Employee Reviews Back to all reviews
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5 people found this helpful  

Employee with more than a decade, sees sad future

Anonymous Employee (Current Employee)
Southlake, TX (US)

I have been working at Sabre full-time for more than 10 years

ProsIt has been a good company, surviving and even thriving through the down turn with a CEO that saw the value in his employees and understood his people.

ConsThat CEO retired. Now we have a new one who thinks he's Steve Jobs, intent on IPO, with a new management team that just listens to consultants rather than trying to understand the business.

Advice to Senior ManagementRather than cutting heads to reduce cost we need to take all of the companies we've bought through the years and actually try to put them together using single processes and platforms. That's where the real cost savings will come from, it takes longer, and more of a commitment. A commitment that hired guns don't have, so the current new crop needs to go.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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2 people found this helpful  

I spent a lifetime in this company and made wonderful friends. Corporate culture there is quite toxic though.

Program Manager (Current Employee)
Dallas, TX (US)

I have been working at Sabre full-time for more than 10 years

ProsNice salary and benefits
Great peers
Flexible work schedules
Opportunity to see the world

ConsProduct management not customer centric
ineffective management practices in general
Too many executives - vice presidents reporting to vice presidents, etc
frequent and sudden layoffs have been the norm since 2000.

Advice to Senior ManagementLeadership changes are certainly needed.

No, I would not recommend this company to a friend

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3 people found this helpful  

Not worst ever, but would not recommend

Anonymous Employee (Current Employee)

I have been working at Sabre

ProsGreat co workers
Work sometimes fulfilling

ConsSenior leadership almost delusional
Company has hired high level executives from so many different companies and none of them are really any good

Advice to Senior ManagementThe past is gone. There are competitors in the marketplace and they will come after you. Repeating what you've accomplished in the past will only make investors happy for a little while.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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4 people found this helpful  

Looks good on paper but the reality is very disappointing

Senior Principal Product Manager (Current Employee)
Southlake, TX (US)

I have been working at Sabre full-time for more than 5 years

Pros- Majority of employees are good and talented people.
- Many exciting projects with good opportunities to learn and move around.
- Compensation and cafeteria are good.

Cons- Executives at all levels lack clear vision, non-supportive and consistently flip-flop decisions.
- Engineering teams live in their own world and don't interface well with product marketing. Probably due to poor integration of acquired companies.
- "Throw under the bus" mentality across many teams instead of productive collaboration.
- Unmanaged / ad hoc marketing and product launch procedures.
- Many customer complaints about quality and promised releases / features
- Regular layoffs.

Advice to Senior ManagementEnforce greater collaboration / process across teams and commit to roadmaps if you want to deliver quality solutions and improve customer satisfaction.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Bad work culture and a sinking boat

Anonymous Employee (Current Employee)

I have been working at Sabre full-time

Proswork from home policy
great cafeteria
environment conscious
great campus

ConsMost people do not know how to behave in corporate environment and make it difficult to get work done.
People schedule too many meetings with mostly wrong audience
Lack of collaboration within team. Please tend to play blame games.
Very old technology.
Developers do not get enough freedom with technical aspects.
No clear definition of roles. everyone want to be a project manger to micro manage team.
Abrasive personalities are encouraged.
Lack of trust within team.
Lay off are very common.

Advice to Senior ManagementBe more open with employees.
create a collaborative environment
create new policies to retain talent

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Top down management practice

Principal Program Manager (Current Employee)
Southlake, TX (US)

I have been working at Sabre full-time for more than a year

ProsGreat campus environment and friendly coworkers. They also provide plentiful opportunities for volunteer activities, health initiatives and are very environmentally conscious.

ConsEverything at Sabre is top down and tends to be very reactionary. There are a great deal of opportunities, but they haven't shown any indication they are self-aware enough to take advantage of those.

Advice to Senior ManagementTrust the people you hire and recruit. Realize that to attract and retain the people you recruit, you must compete, from a salary perspective, with employers in Dallas & Ft Worth. You don't right now.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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6 people found this helpful  

Laid off today. Heard management is getting hit tomorrow. Jan 9th.

Anonymous Employee (Current Employee)

I have been working at Sabre

ProsSome good people, work from home (unless ur manager is a micro-manager), there is a liquor store across the highway and the chicken tortilla soup in the cafe is pretty tasty.

ConsConstant fear of layoffs, back stabbing, DPMs, too much focus on cultural diversity, HR is absolutely NO help when it comes to harassment, they hire BAs and testers with no industry knowledge or Sabre knowledge.... Oh wait...maybe that's because they laid off the people with the knowledge and can't get them to come back. The list goes on and on....

Advice to Senior ManagementJust announce layoffs on the news. Geez. People are gonna talk. If Sabre doesn't want to look bad then they need to quit laying people.

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Employee beware, deceptive business practices at play...

Anonymous Employee (Current Employee)

I have been working at Sabre full-time for more than 5 years

ProsSabre has pretty good global exposure with their foot in the door with many top global companies. As such it can offer employees some invaluable global experience and professional contacts across it's customer base. Sabre has a somewhat flexible work from home policy, although it can be a bit restrictive and overly dynamic compared to other companies in the market. Their motto is "Best Team in Travel" so they tend to do a fair job recruiting talent. However potential employees beware, Sabre rarely delivers what it promises and in my tenure I've seen some very deceptive business practices at play.

ConsThis company has lots of faults. Fundamentally Sabre is broken up into various brands. Sadly these brands don't really play well with one another. The work environment within Sabre Holdings is a bit toxic and not for the faint at heart. Working in any given position is like constantly playing a game of chess and requires the prowess of a seasoned politician. The work environment tends to be hostile. Upper management rarely supports their teams and this is truly a company where the customer is always right, i.e. don't expect any job security. They pay less than their competitors for the same position and offer enticing time off packages. However these packages are primarily "smoke and mirrors" to draw in talent. You will never be allowed to take more than a long weekend off at one time. Even then you would still be required to regularly check emails and join conference calls as required. HR isn't to be trusted, including any employee support services provided by the company. They tend to be somewhat discriminatory against certain protected classes and relate best to "locals". Positions are poorly defined and many employees find themselves signing on for one job but actually given quite something different. Every company struggles from this to an extent but not to the superior level Sabre tends to employee this practice. Benefits aren't the best, particularly health insurance. Fundamentally, being a Texas based company, Sabre does not provide cost of living increases. Therefore you tend to be stuck with what you were hired on, regardless of your length of employment. So negotiate big on the front end as raises, even performance based, are rare. Sabre also employees a ridiculous review scheme which is essentially designed to rate all employees 'average'. Sabre is against making anyone a 'shinning star' so don't expect rave reviews. A schema primarily in place to justify their lack of salary adjustments or raises. Turn over within Sabre is high. They frequently lay entire departments off and are perpetually reorganizing. This provides little to no job security and adds to a stressful work environment. Stress is the key operative within Sabre Holdings, so much that many employees manifest this stress via physical ailments. Employees being hospitalized for stress related causes isn't uncommon and management isn't very sympathetic to their plight. Sabre is also historically poor at promoting from within. They tend to actively recruit new talent and favor 'fresh meat' over seasoned employees. So don't expect to be promoted or even have the ability to move around within the organization easily.

Advice to Senior ManagementUpper Management could do a vastly better job supporting their teams. Time off should be essentially that, time off without the requirement to remain on call and continue working at half speed. Employee contracts would go a long way to help lessen fears of turn over and constant layoffs as well as go a long way in lowering the overall stress levels across the organization. Yearly cost of living increases should be actively employed in an effort to remain competitive but also support their employees as inflation rises in their place of residence. A true 'open door policy' should be implemented, without the fear for retaliation or retribution. Less discrimination in the work place should definitely be looked into as certain protected classes are many times violated in one form or another. Promoting from within and allowing employees the ability to benefit from a larger organization would benefit both the company and their employees.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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4 people found this helpful  

Declining business

Director (Former Employee)
Southlake, TX (US)

I worked at Sabre full-time for more than 10 years

ProsPays well. Global company, somewhat high tech, and enables travel and tourism around the world.

ConsEmployees do not understand the business model and are not trained. Management is inept, focused more on their personal agendas and not the business. Layoffs are used frequently to adjust the cost side because revenue cannot grow. Company has many dissatisfied clients and struggles to innovate in a competitive environment.

Advice to Senior ManagementFind a way to grow revenue. And get rid of the VPs that are just clocking a paycheck.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Management Needs Hearts

AS CSS DC (Current Employee)
DFW, TX (US)

I have been working at Sabre full-time for more than a year

ProsFlexibility and love supporting customers. Ability to travel to new places and encounter new cultures. Wonderfully generous colleagues and wealth of knowledge contained within the company's employees.

ConsManagement from top down is reminiscent of a college fraternity. Plans are discarded as middle-management rotates in and out. About 8 managers in the course of 2 years with the company.
Annual reviews and merit compensation are a complete joke. Meaningful communication from upper management is incredibly weak. It looks like a good ol' boy's club to most of the company's hard working front line.
I am embarrassed to tell my friends to apply for a job here.

Advice to Senior ManagementCommunicate with the entire company in a clear way, without the usual corporate gibberish (Re: "Aligning for Growth and Technology Leadership"messages). Resonate with the employees by offering real reward rather than dangling carrots (Re: VCP). Value the incredibly talented human resources you have by not making them fear for their jobs every single day, but by making them feel they are valuable and integral to the company's future.
Show that you still have some integrity and human decency. Look to leaders in the industry for management styles that shine, such as the leaders at US, soon to be AA.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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